We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

They are rude and don't follow through with their responsibilities from my own experience they take…read moreadvantage of the senior citizens community.. All they want is their high monthly HOA fees they charge and don't want to do anything!! Had an incident with my roof told me as a home owner I should lay a tarp or plastic down so it doesn't do more damage to my condo. Contact my homeowners The roof leaking was not their responsibility contacted the roofers the roof was 4 years old still under warranty LEMUS CONSTRUCTION installed they told me their is nothing wrong with the roof and there was nothing to fix!!!! Refused to fix roof and my ceiling told me my responsibility contact homeowners the roofers doesn't leak believe this!!!????

Luxury building? - Slow to fix broken things. By design,…read morethe management office is near impossible to communicate with. - Multiple incidents of shootings across the street in the past 3 years. - Windows are not soundproof and Amsterdam is a superhighway to St Luke's. - Security in the building is beyond lax -- anyone carrying a delivery bag or with decent clothing has access to the elevators. The staff are inattentive, never seem to notice you carrying a heavy load until you're already halfway to the elevator. - Elevators break regularly. Prepare to get stuck at least once a month. - Their favorite independent broker lives in the building, is effectively an employee, seems like a fraud on renters who pay the brokerage. - The building staff require generous tips to complete repairs, the super doesn't write things down, always claims to forget. - The team is highly engaged in side payments to park cars around ASP days, etc. - The handicap/stroller side entrance is piled with garbage, has rats and flies -- is always at a halfway point. - The workmanship on requested repairs or repainting is shoddy -- but if you complain, they're jack your rent in the next cycle 100% certain.

I hired Paul 2+ years ago to manage my rental property after checking out a couple different…read morecompanies in the area, and I am so glad I did. He offers a great value for the level of attention and detail we receive. He is quick to respond, especially via a quick text or call, to any questions or issues that come up. He has solved maintenance issues and tenant questions and concerns quickly. It gives us so much peace of mind having someone hands-on and dependable managing our rental for us. Highly recommend.

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

Outstanding, steady, and a pleasure to work with. Took so much of my stress away. Highly…read morerecommended.

I needed to rent my family home after living in it for decades. I interviewed Eric and was…read morefavorably impressed, so I signed up with him to manage my 5-bedroom house. He was extremely helpful as I was getting the house ready, finding cleaners, painters, movers etc. (I needed a LOT of help!) As soon as the house was ready, he had an ideal tenant in two days (!). I continue to be happy with his work several weeks later. His fee is fair and reasonable.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

EXCELENT EXPERIENCE! We simply cannot say enough positive comments about Jennifer and our…read moreexperience with the sale of our condo. From the very beginning Jennifer was very friendly, professional, knowledgeable and prompt to respond. She informed us of the recent real estate market trends in the area and made some recommendations based on her professional experience. Jennifer went over and beyond with every aspect of this transaction. We give her a 10-Star Review!

It's been a pleasure working with Jennifer. She was incredibly patient, answering all of our many…read morequestions while generously sharing her extensive knowledge about rentals. Jennifer is transparent and never withholds information just to keep you dependent on her services -- in fact, she's more than willing to educate you so you can confidently manage your own property if you choose to. She's highly responsive and takes the time to carefully find the right tenant for you. We're truly grateful for the opportunity to work with her!

It is with great sincerity and appreciation that I offer this review for Solano Property…read moreManagement. In an industry where consistency, transparency, and professionalism are often promised yet not always delivered, this organization stands as a refreshing exception. Their operational excellence is not merely superficial--it is deeply embedded in the way they conduct business, communicate with clients, and manage properties with precision and care. A significant part of this seamless experience can be attributed to Jim, who oversees operations with a level of competence and diligence that is both rare and commendable. His ability to orchestrate the many moving parts of property management--tenant relations, maintenance coordination, financial oversight, and compliance--demonstrates a refined understanding of the field. What distinguishes Jim is not only his technical proficiency but also his unwavering commitment to accountability and responsiveness. Every interaction reflects a high degree of professionalism, thoughtful consideration, and respect for both property owners and tenants alike. From a landlord's perspective, entrusting a property to a management company requires confidence in their ability to protect your investment while maximizing its potential. Solano Property Management delivers on this expectation with remarkable efficiency. Their processes are streamlined, their communication is clear and timely, and their attention to detail ensures that nothing is overlooked. For tenants, the experience is equally impressive--requests are handled promptly, concerns are addressed with urgency, and there is a genuine sense that the company values long-term relationships over short-term convenience. What I find particularly noteworthy is the organization's balance between structure and adaptability. They maintain strong systems and protocols, yet remain flexible enough to handle unique situations with sound judgment and professionalism. This is a testament to strong leadership, and Jim's influence in maintaining operational integrity is evident throughout. Without hesitation, I would highly recommend Solano Property Management to anyone seeking a reliable, sophisticated, and results-driven property management partner. Whether you are looking to place your property on the rental market or searching for a well-managed residence, you can proceed with full confidence knowing that your interests will be handled with the utmost care and expertise.

The Benicia office was great but the person, Bailey who handled applications was horrible. We tried…read moreto submit an application, called, left a message and never heard back. The next day I called and apparently it was too late and our application the previous day didn't go through, and we found out a day too late bc she never called me back??!!! This is completely unacceptable. I cannot believe the unprofessionalism and lack of care with this company'. It's rude and dismissive.

Pedram has been my property manager for a duplex and 8 units in Berkeley for years. He is…read moreknowledgeable and efficient. His fees are very reasonable. for the past years, I rarely have any issue with tenants or repairs. if you are looking for property manager in Berkeley/Oakland area, he is an expert.

SLUMLORD. Would give zero stars if possible…read more From the moment I moved into that apartment I realized I was in a slumlord situation. When I arrived on January 19th there was no working heat and it was in the 40s at night. I was provided with a very small space heater by the "property manager" (that term feels like a big stretch) and I was absolutely freezing all night. The only reason I didn't go to a hotel was because I had just driven for 5 days straight and was literally too exhausted. Additionally, the apartment was ABSOLUTELY FILTHY (I have photos to back this up). The apartment was vacant for months so it is unclear how they did not have time to check the heat or do a basic cleaning. When I complained, Pedram gave me a credit of like $70 for both those issues which is wild as a cleaning service and a hotel stay would easily total $500. Pathetic. I knew I was in for some bullsh*t based on this. From this point on, every time something broke or needed to be fixed, and there were a lot of things that were broken UPON MOVE IN (again, this place was empty and could have been repaired beforehand), Pedram ignored my service requests in the app and my emails. I fixed things with my own time and energy and had to hound him to be reimbursed for the supplies. The whole point of renting is so that I don't have to fix things. I literally had to have a friend fix my leaking kitchen sink because the person who "fixed" it initially didn't actually fix it and Pedram would not respond to my emails at all. I begged him for help. In addition to my actual unit being terrible, the general condition of the property was abhorrent. Overgrown weeds and bushes, filthy walkways that haven't been power washed in years, garbage all over the alley where the bins are, etc. It looked totally ghetto and therefore, people treated it as such. Also, we were told with literally ZERO advanced warning that we would lose access to the washer/dryer for at least a month due to the construction project taking place in the back parking lot (earthquake retrofitting). So then I had to start taking my clothes to a laundromat which is hard to do as a professional working 50+ hr weeks. Additionally, Pedram told us we had to park our cars on the street for this project despite the workers only being there during business hours. There was no reason we had to park on the street at night, other than his negligence with regard to understanding the actual scope of the construction project. My car and several others suffered vandalism/damage due to being on the street. It was completely unnecessary, but he would have known that if he ever stepped foot onto that property or put even the smallest amount of effort into managing it. I finally had to threaten him with legal action to be allowed to break the lease, as I could not continue living in that hell hole. He will not return my security deposit and states he kept it as the lease break fee, which is of course illegal under California state law. So not only did I lose my 2k deposit, I have to pay 1k to fix my car and I paid another 1k for moving expenses. Still very seriously considering taking him to small claims court. I had a completely horrific experience at this place and I have no idea who would write a positive review. I spoke to numerous other residents who all had similar experiences and were completely frustrated and fed up. Pedram, you take advantage of people and you know it. Absolutely disgusting behavior. You ought to be ashamed of yourself. You can say I'm disgruntled about the deposit or whatever you need to, to make yourself feel better, but we both know the truth.

I would not use them. There have been a multitude of issues with renting with them. One including…read morenot properly refunding deposits. Also claiming damage occurred that didn't. There have been several people in town who have told me they have had the same issues. Also repairs not being made. Use Delgado or any other trustworthy rental agency in town where you don't need to worry.

They do not return emails so don't even try that. Even over the phone while pleasant enough there…read moreis no way to get an answer. If you're looking for a place and unfortunately Estey has the listing for the property, call them. Don't apply, don't give them any money, without making a phone call. They will encourage you to apply despite having an approved applicant. Ask first. It's oddly a used car sales experience and I thought all of those types of businesses had been beaten out of the market place.