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Reaper Rodent Removal

3.7 (6 reviews)
Closed 8:00 am - 5:00 pm

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Services - Reaper Rodent Removal

Mice or rat control or removal

Pest extermination

Pest preventative services

3 More Services

Indoor pest preventative treatment

Outdoor pest preventative treatment

Wildlife control or removal

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Mr. Bugs Termite & Pest Services Inc.

Mr. Bugs Termite & Pest Services Inc.

4.0
(8 reviews)

Just started with this company because our other pest control went over the top expensive. Tech was…read morecourteous and professional. Cost is 1/2 of what our previous contractor charged.

We had been using Mr. Bugs for several years without issue. But things have definitely changed…read morerecently. Jeanine was the office manager and always took good care of us but she is now gone. Always seemed to be a different tech doing our quarterly treatments. Our recent annual in-home treatment was not good. The one tech was training a new guy. They actually made a joke when I told them that they forgot to do one room. Annual visits have always had a visual inspection in the attic for termites. Nope, never went up there but they did tell me we absolutely needed termite protection despite our newer home being of cinder block construction and two of their previous techs said it wasn't needed with the annual attic inspection. He also pushed for an expensive ($300) treatment for small ants on our lanai. Same cost as all four annual treatments combined! Called the office and left a message to ask for a different tech to do the missed attic inspection. When called back I was told there were no other techs, just those two. I passed on having them come back. I then requested a refund for the three unused visits. After many delays and excuses I finally got a whopping $75 refund check a few days shy of three months after the problem visit. Why couldn't the owner just cut a company check and move on? And why only a $75 refund (company check) no less!) for the three prepaid but unused visits? Surely the one in-home visit wasn't $224? In my numerous phone calls during business hours never once did anyone pick up the phone. Not once. Sometimes it was days before I got a return call or text message reply. I had referred a neighbor to Mr. Bugs over the summer and they told me they called twice to get an estimate and never got a return call so they used a different company. Not good! This used to be a good pest control company but is no longer. Perhaps the scarcity of service techs, never picking up phone calls, and unneeded delays in resolving a customer complaint are indicative of internal problems. As I stated, this WAS a good pest control company but unfortunately it has definitely gone downhill. So sad to see this for a local small business.

Reaper Rodent Removal - pest_control - Updated July 2026

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