Ryan came out to our condo. He found the problem immediately and gave us advice that corrected the…read moreproblem. He didn't charge us for the call and did not try to upscale any services. He couldn't have been more friendly and professional. I wouldn't hesitate to use this company in the future.i would give him 10 stars if I could!

Ryan came out on time and assessed the situation and provided the solution and situation now under…read morecontrol. Very professional and reasonable. Other companies seem to want only a monthly commitment.

We switched to Johnny Bugs from another company. Very impressed with the knowledge of the staff…read morethat came out. He sprayed inside and outside and was informed to call them if any issues.

Moved to Englewood 5 years ago and have been impressed with the company from day 1. We had an…read moreexplosion of red ants and they got in the house and it creeped me out so bad. When I found Johnny bugs and I spoke to them, they got me right in , took care of the issues and in 24 hours no ants or any bugs!! Fred is friendly, pet lover,and goes beyond servicing our property. I have told many people who they now service and they are very happy also! Highly recommend!! Susan Evans ​

Great communication. Showing up on time a big plus…read more Easy payment method highly recommend this company if there's any issues they'll come back as soon as possible within a day or so.

Emmanuel did a terrific job . He sprayed both the inside and outside. I have had other Pest control…read morecompanies and had to have them out more than once for bugs. Friendly Pest Solutions is very thorough and takes their time. I have never had to have them out between appointments. They are very reasonable and take care of any problems you may have. I recommend Friendly Pest Solutions to anyone looking for not only a company to get the job done the first time out but are very honest and friendly.

Just started with this company because our other pest control went over the top expensive. Tech was…read morecourteous and professional. Cost is 1/2 of what our previous contractor charged.

We had been using Mr. Bugs for several years without issue. But things have definitely changed…read morerecently. Jeanine was the office manager and always took good care of us but she is now gone. Always seemed to be a different tech doing our quarterly treatments. Our recent annual in-home treatment was not good. The one tech was training a new guy. They actually made a joke when I told them that they forgot to do one room. Annual visits have always had a visual inspection in the attic for termites. Nope, never went up there but they did tell me we absolutely needed termite protection despite our newer home being of cinder block construction and two of their previous techs said it wasn't needed with the annual attic inspection. He also pushed for an expensive ($300) treatment for small ants on our lanai. Same cost as all four annual treatments combined! Called the office and left a message to ask for a different tech to do the missed attic inspection. When called back I was told there were no other techs, just those two. I passed on having them come back. I then requested a refund for the three unused visits. After many delays and excuses I finally got a whopping $75 refund check a few days shy of three months after the problem visit. Why couldn't the owner just cut a company check and move on? And why only a $75 refund (company check) no less!) for the three prepaid but unused visits? Surely the one in-home visit wasn't $224? In my numerous phone calls during business hours never once did anyone pick up the phone. Not once. Sometimes it was days before I got a return call or text message reply. I had referred a neighbor to Mr. Bugs over the summer and they told me they called twice to get an estimate and never got a return call so they used a different company. Not good! This used to be a good pest control company but is no longer. Perhaps the scarcity of service techs, never picking up phone calls, and unneeded delays in resolving a customer complaint are indicative of internal problems. As I stated, this WAS a good pest control company but unfortunately it has definitely gone downhill. So sad to see this for a local small business.

Everything promised was delivered. Problem was fully corrected. Time was spent explaining things…read moreunknown to homeowner. I would rate the service highly and their ability in their field, Pest control and Customer service.

Fast courteous LISTENED to my concerns and come out and took care of it…read morethey wanted to know what my problem was

Joseph does such a great job for us! So glad we found reasonable and honest pest control. Highly…read morerecommend!

Having lived in Florida for nearly three decades, we've come to accept that dealing with pests is…read moresimply part of life in this climate--bugs here are both aggressive and abundant. Over the years, we've worked with a wide range of pest control providers, from small independent operators to mid-sized regional companies and even large national chains. None, however, has delivered the level of service and professionalism that Joseph provides. Joseph approaches his work with an impressive combination of knowledge, care, and thoroughness. He takes genuine pride in what he does, applying both his deep expertise and attention to detail to ensure lasting results. His conscientious methods and consistent reliability have set a new standard for what quality pest control should be. After years of searching, we can confidently say that Joseph's service is exceptional--truly the best we've experienced in Florida.

Very honest & reliable ! My lawn looks amazing and I never have any problems with bugs in my home…read morethanks to them ! Thank you, Precision Pest Defense

Was told to call any time I see active insects, after using them for about 2 months I start to see…read moreroaches so I called. The man on the phone, not sure if he's the owners, tells me he can't retreat until after 21 days of last treatment, 2 weeks had passed at that time. I asked if he could treat at day 21 then. He smarts off to me big time and starts speaking over me. I explain I won't be home after the 21 days if they can go ahead and spray, once again big time smart mouth, nope you'll have to call back then. I told him to just cancel my account, smart mouth once again, ok sure. They don't keep their end of the bargain up and rude on top of it.