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    Reasor's

    3.6 (42 reviews)
    ModerateGrocery
    Open 6:00 am - 11:00 pm
    Updated 3 weeks ago

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    Customers lined up 4 deep with only 2 lanes open on a Sunday afternoon and no one to assist with bagging groceries

    Reasor's is my prefered place to shop for groceries for the variety, quality, and price although customer service is lacking since ownership changed. Shopped at Reasor's in Bixby this afternoon and pointed out to the store manager that there were only 2 lines open and those were 4 customers deep and that the cashiers had no assistance in helping to bag the groceries which was impacting the length of time it took to serve each customer. There were no concerns expressed by the manager as he walked out of his office and proceeded to move empty carts and handbaskets closer to the office for serving online shoppers. Is Reasor's wanting to become an exclusive online store? If so they should move forward with that concept instead of tarnishing their reputation by providing their in store shoppers with poor personal service. Attached are photos of the two lines waiting to be served. Yes, I know that I can become an online shopper but prefer to see what I am putting in my cart along with any expiration date and probably end up spending more with the impulse shopping that does not occur with the online shopper. Ironically I understand we both pay the same price for our groceries regardless if they provide the shopper to obtain and bag it for pickup at a agreed upon time or I if do it all myself.

    Reasor's storefront
    Jane W.

    Positive & Negative. My family has always appreciated Reasor's for their cleanliness & stocked selections. We've predominantly shopped at Reasor's Bixby since moving to the area 2 yrs ago. As a conscientious consumer, we look for consistency in service, cleanliness, convenience, selection, and affordability. We had come to trust their name...Unfortunately, over recent months, we've experienced consistency in incorrect pricing on our receipt. We spend approx. $350./mth at Reasor's and it's become a time consuming affair verifying receipts and returning to the store for refunds. The overcharge discrepancies have varied from $3-$20. It's due to human error and system error. Ex: ringing up incorrect produce codes, sales items not updated in their system or ringing incorrectly. It's not easily detected b/c some discounts are line item while others are reflected at the bottom of your receipt, not referencing any item. It can be a puzzle matching the sales ad & your receipt. This week, we found a discrepancy of $7.29 so my husband phoned the store. The woman with whom he spoke actually said, "Your receipt total may not always reflect what's charged on your card." Her statement is not only ridiculous, but has broken our trust in their store. After 3 days, a refund was credited. This Reasor's location apparently has internal issues which need to be resolved! I don't believe it's an intentional act, but it's a consistent problem & consistency is what matters. Always Check Your Receipt!

    Deli
    Cheri S.

    I love, love, love this Reasors location! My favorite thing is shopping online because their personal shoppers do an EXCELLENT job! There are always 3-5 employees restocking in the produce which always makes me happy! The only thing I'd say that could be improved is, the deli employees are always so busy with a minimum of 4 employees on any given day, they're SO busy doing "prep" the wait at this counter is the longest wait in the store. Love the meat department, where the butchers are helpful and knowledgeable! Before I lived as close to this store I drove past a different Reasor's to come here!

    A couple of teenagers more interested in playing grab axx than working!
    Johnny S.

    This review is for the deli/restaurant part of the store!!! Something Café...really!! All tables and seats dirty! Trash cans full! I told teenage employees and they ignored my request to send the manager on duty over. And for good reason...they were clocked in but not working! I was eventually able to talk to a manager and they corrected the filthy situation. Another reminder that we SHOULD NOT feel obligated to clean off our tables at restaurants!! Cleaning off you table only insures you will get to sit at a dirty table next time. I'm the guy who never cleans off his table!

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    10 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Reasor's

    Review Highlights - Reasor's

    So yeah, I use them for my pharmacy as well.

    Mentioned in 3 reviews

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    The Fresh Market

    The Fresh Market

    4.1
    (54 reviews)
    3.7 mi
    $$$

    My initial impression of the store was that it is too pricey to visit very often. Lately, I have…read morebeen enjoying some luxuries that other grocery stores don't offer. I still stock up on bargains at Costco and Sam's but I enjoy the deli and bakery at Fresh Market. They are several notches above delis and bakeries at most groceries. The employees are super friendly. This week, I had to return something and was impressed with how easy and pleasant it is to do that. I bought a bag of rotten lemons. That can happen at any grocery store. The lemons were in a yellow bag and not easy to see and they hadn't started smelling yet. I was amazed at how quick and easy the return was and how friendly the employee handling the return was. Even though Fresh Market is a little pricey, they do have specials

    The Fresh Market, founded by the Berry's, originated in Greensboro, NC as a vision to bring…read moreEuropean-style farmer's market atmosphere to America. With the mission to bring delicious prepared meals, exceptional quality meat and seafood, peak season produce, decadent baked goods, and fresh seasonal flowers, it certainly has succeeded its mission. The high quality and specialty products unfortunately also carry with it the higher price tags. The Fresh Market is among the most expensive of the high end markets. They have an Ultimate Loyalty Experience, but the cashier couldn't tell me the actual benefits. I think it's similar to Reasor's Rewards with weekly specials. They reportedly have the Tuesday specials (to be confirmed): ground chuck and boneless chicken breast for $2.99 per pound. They also have The Little Big Meal that rotates weekly. For those interested in cooking, they have many recipes on their websites which is unique. If you love the neatness and cleanliness of Reasor's then you are going to love The Fresh Market. I cruised through the store and was thoroughly impressed. Shelves and produce were neatly stocked. Deli products and meats looked really fresh. The quality was definitely there as well as the price tags. I am just not sure if I am the target audience of The Fresh Market, definitely gearing more toward affluent people.

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    The Fresh Market
    The Fresh Market
    The Fresh Market

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    Reasor's

    Reasor's

    3.0
    (48 reviews)
    10.5 mi
    $$

    I was visiting for a few days and stopped into this grocery store. I am not from Tulsa, but no…read morecustomer--local or visiting--should ever be treated this way. People deserve better. December 31, around 9:30-9:35 p.m., I visited Reasor's at 2429 E. 15th St., Tulsa, OK 74104, and had one of the most upsetting and unprofessional retail experiences I have ever encountered. I went directly to the checkout counter, paid for my item, and completed my purchase like any other customer. Shortly after, I realized there was a transaction issue and calmly requested a refund so the transaction could be corrected. What should have been a routine customer-service matter quickly escalated into something completely inappropriate. Instead of assisting me, I was accused of stealing, without any verification or investigation. No one checked my receipt. No one reviewed the register. No attempt was made to confirm whether I had, in fact, paid for the item. The accusation came from the security guard, but what was most concerning was the lack of leadership that followed. The manager failed to step in, failed to question the accusation, and failed to independently review the facts. Management allowed a serious claim to stand without evidence and did nothing to de-escalate the situation or protect a paying customer. This was not only unprofessional--it was humiliating. As a business owner myself, I understand that mistakes happen, but accusing a customer of theft without proof is never acceptable. Customer service should be based on facts, fairness, and respect. None of those standards was upheld during this interaction. The entire experience was degrading, unnecessary, and avoidable. I left feeling disrespected and wrongfully treated. I will not return to this location and cannot recommend it to others unless Reasor's makes great improvements in staff training, management accountability, and how customer disputes are handled. And I hadn't received an apology from the Manager. Hopefully, this gets his attention.

    I hate writing bad reviews. . . Reading my review from 2023…read morewould make me feel bad but 1) there were so many other 1* reviews and 2) my review was completely accurate & remembering that experience made me angry all over again. So to my visit a few days ago: I was majorly impressed. This store, even the PARKING LOT, has been completely renovated. Beautiful wide plank flooring. So many products. Everything on my shopping list was readily available. I don't think diapers, for instance, should be in the middle of "food". 4* for the product placement. Aisles seem nonsensical. To address comments from others in their reviews, regarding the *current* atmosphere. . . .yes, Walmart is often cheaper. And being the HUGE company they are, they have access to a nonstop variety of resources, so sometimes they'll have products more available. But in acquiring those lower prices, consider the possibility of lower quality (produce). Personnel is something business have to deal with. Managers need to keep in mind you can always go elsewhere. And, Ryan (see his review), who was abused by an employee this year! should have gone straight to the manager. The complaints on prices/coupons/ads, etc. It's maddening, and appears to be structured against the consumer. LOL. My recommendation is have a plan and know the rules. Sorry, it may be a little time consuming but it gets easier through repetition. And know (this reality makes utterly no sense to me) the "sales" vary from store to store. This was pointed out to me at the 15th St store a few years back. I was looking for a particular awesome sale item, like 10 limes for $1. A manager came to the disagreement, looked at the ad, and said, "That's only at the store out on 21st". Who knew? That's why you have to choose *your* store online. (If this has changed, I'm unaware). Another tip: shop as soon as possible when ads change, I thought. They run out of product FAST. Hubby took our shopping list on a Wednesday when ads are new. He got absolutely nothing that was advertised. They told him a shipment would be in the next day. I went on Friday and got it all. So I say shop early and still feel validity in that. Hope my experience helps somewhat.

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    Do better
    Do better
    Reasor's
    I was happy to see this today. Old school candies.

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    I was happy to see this today. Old school candies.
    Reasor's

    Reasor's

    3.1
    (41 reviews)
    4.3 mi
    $$

    Yesterday, I got hungry while grocery shopping and decided to get a couple of slices of fried…read morechicken. I've done that a few times and the cost is not bad. Then I decided to add mashed potatoes. The man behind the counter talked me into making it a plate lunch with 2 sides, a role and drink. I added fried okra. I noticed they have a daily $5 special. Thursday was Salisbury steak day. It didn't look good at all. I figured it couldn't cost much more to substitute chicken. It cost double. It wasn't a good deal. I could have called and ordered takeout from a nearby restaurant for about that price and it would have been so much better. The portions were small. The okra looked good but they had sat too long and were a bit leathery. The chicken had been under the heat lamp too long and was dry. The best thing on the plate was the mashed potatoes. I guessed they would be instant potatoes, but I'm pretty sure they were made from fresh potatoes. I don't recommend the plate lunch. It's just not a good deal unless you get the $5 meal of the day.

    I have been coming to Reasor's quite a bit lately mainly thanks to the 15% cash back. With this…read morediscounts, I find some of the products at Reasor's to be even cheaper than at other markets in addition to other benefits. The products at Reasor's are fresh and the displays of their goods are immaculate. The aisles are always fully stocked and their produce section is the most organized. When shopping at Reasor's I feel like I am shopping at a high end store. Depending on the season of the year, some products can be cheap. In April, Roma tomatoes go for 0.99c a pound and asparagus $1.99 a pound which is comparable to other stores but the quality at Reasor's is better. I also like their deli goods. The fried chicken is quite good if you get it hot and fresh around noon time. In the evening, they are in the refrigerated section and not as good. Their $5 dinner meal is also great.

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    Fried chicken - hot at lunchtime and cold in the evening
    Fried chicken - hot at lunchtime and cold in the evening
    Reasor's
    Reasor's

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    Reasor's - grocery - Updated June 2026

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