Matt at Time Out Sports gave my sister and I the best customer experience , as customers needing…read morepersonalized help that a busy business could. Talked t my neighbors and they confirmed they go there ALL THE TIME. Time Out Sports has won all my family's business from here on out. Thanks Matt...you're terrific! Time Out Sports is lucky to have you.

I had been hearing the Time Out Sports advertised on the radio for some time now. So when my feet…read morestarted bothering me a few weeks ago I knew I wanted to go in and talk with Cindy. Prior to arriving in store I did my research and found two pairs of shoes that might interest me. Upon arriving, we were welcomed and asked if we needed assistance. I immediately asked about the shoes. Later my husband said the Oofos slippahs might help to support my arches when I am not at work. One pair of shoes that I tried on made the ball of my left foot sore. The second pair I tried Hoka One One Gaviota provides the best support for plantar fasciitis which sounded like something I had. Bought the Gaviota and a pair of Oofos slippahs that also help support my arches. This along with stretching makes my feet feel good and I am now on the road to recovery. Hoka One One's are pricey however I see it as investing in myself since I walk 8-10 miles daily for my job. Got what I came for in a relatively reasonable amount of time. Thank you Cindy for a great experience! This is exactly why we continue to patronize your store. Cindy offers a discount to her repeat customers.

Ok. This is my new favorite store…read more I was looking for travel related gear for an extended trip that would accommodate my minimalist travel style. Hooray for The Base Camp and their phenomenally trained staff. Expectations exceeded! The people were knowledgeable, looked up information when I couldn't find the exact thing I wanted, offered to order something not in stock, but could get from their store in Denver, and then let me explore other inventory. They also made it clear I was under no obligation to buy what they ordered if I changed my mind. No deposit, no restocking fee. Nothing. Available for answering questions, the employees didn't follow me around the store like I was going to steal something (well, maybe one person did on my second visit), give unsolicited commentary on every item I picked up, or attempt to drag me to every other similar, and more expensive, item. As my trip gets closer, I'll be back here to pick up those last minute miscellany. And, because The Base Camp has things for every type of outdoor adventure, it'll be an easy stop without the big-box hassles for future trips.

Awesome store ! The customer service is top notch. I was greeted when I walked in and asked if I…read moreneeded help with finding anything. They helped me locate what I needed and it was a wonderful experience. Much prefer to shop smaller stores like this one. Thanks to the fella that showed me the disposable pour over coffee !

5 stars all day!!! Shawna and Mister Bill were fantastic. I highly recommend checking out their…read morewell stocked shop!! They were friendly and efficient, the selection of products for purchase was pretty incredible, and for the money we paid to rent the inflatable kayaks, it was soooo worth it just for the memories alone! They were gracious when we realized, 20 mins before closing, that we would need to return the kayaks the same day. We didnt have them rinsed off or packed into the tarps yet they helped us unload all of the rental things, life jackets and pumps too, from our car. I cant say enough good things about Sunshine Sports!! Go check them out if you are in the Billings area!!!

My family and I all rented kayaks from this place and we were very impressed with the quality of…read morethe kayaks and the staff were so accommodating and kind. We HIGHLY RECOMMEND renting from this store. Mr.Bill and Shawna even helped us unload when we brought them back. Such a great experience!

I have always had good customer service there. They direct me to, or accompany me to, the area I…read moreneed to be.

In a March 26' add there was a Pistol and accessories on sale. The day the sale started, I went…read moreinto purchase it. They had none and said they had no idea when they would arrive. I was unhappy, but got a rain check. I checked in for two more weeks and got the same answer. I asked the manager (nice woman) for a corporate number. I called and left messages 3 times and was never called back by him. Instead after the third call, a person I didn't contact called and said they have the issue figured out and it would be 2-3 weeks and I'd have my pistol. Today I get a call and the man (very pleasant) told me that my rain check had expired and they weren't going to be getting them and I was out of luck. I am very disappointed and discouraged with their lies, deceit and lack of professionalism.

Don't ever work here!! They treat the employees like crap...and then there is brenda( footwear) she…read moreis the biggest bitch of them all!! She will degrade u in any way she can in front of anyone..she is mean,nasty,etc..absolutely no training,then she will call u names for not getting stuff done,when u don't know how...they expect so much work out of u for 14.00$ an hour..this place needs new mgmt as well

Decent store, HORRIBLE customer service. 1 dude in the gun department that is responsible for…read moreguns, ammo, licences, fishing, hunting, safes, smokers, bbq, camping, outdoors, sporting goods etc. 6 cowgirls standing in the front, 200lbs poured into size 5 wranglers, looking at their phones. Don't ask them for help, the gun department handles that. No, Western Ranch or TSC handles my business now.

Found exactly what I needed right off the bat!I was greeted and shown where to look and in a short…read moreamount of time found what I needed plus a few extra items.I spent a minute or ten talking with an employee and had good conversation.I was happy with the appearance of the store.I thought it was clean and orderly.Location is awesome,next to a few places for lunch and things.

REI is what it is: a co-op of all things for exploring, living, and experiencing the outdoors…read more Cold weather, warm weather, hiking, biking, camping, kayaking, there's something here to fill your backpack and your sense of adventure. While this location is smaller than some, they've managed to cram a lot of things inside. Between that bit of everything and the employees there to answer questions and offer help, you should get an idea of what you need. Prices are reasonably consistent with other like-stores, but this location doesn't have the crowds levels of their competitors and that's a plus. However, because some businesses are still limiting the number of customers inside the store, I expect the "free to roam" won't last for long. As much as I like REI, I find it a confusing store in how they delineate sections of the store. There might be camping supplies in one main spot, but things you associate with camping might be over by the hiking things. While you don't have to be a co-op member to shop, there are some periodic "rewards" offered to members and on some goods, a reduced price. The Recreational Equipment Inc. store will likely not be a go-to place for me, only because there are local stores, I prefer; but even so, REI does carry some things I can't find at the other places, and it's always good to have options. For that, I like REI.