I returned a vehicle after putting a little over 6 gallons in it. It was after hours and I dropped…read morethe key off in the box. 2 days later, I get billed $56 additionally on top of my rental fee. I called this them and told them I am being overcharged and a lady picked up and told me I'd have to call uhaul's 800 number. Makes no sense to report it to uhaul when you are the one I am having the dispute with. I called uhaul. Uhaul is saying that storage 290 was claiming I returned the gas tank on 1/4 but received it almost full. That is literally impossible as I used 90 miles and the odometer shows that. But they're claiming I used that much gas. The uhual lady confirmed their vehicle is about 15 mpg; which adds up to exactly how much gas I put back in the vehicle. I told the lady, how can I use about 150 miles worth of gas in 90 miles? Even when I filled the tank, it wasn't even half way. The uhaul customer agent saw what I was saying made sense. Take a guess what uhaul did? You guessed it; they called 290 storage. The exact same thing I was trying to do in the 1st place. She got off the phone with storage 290 and said the lady kept saying she double checks everything. That doesn't answer the question as to how the odometer shows I used 90 miles but the gas their claiming was used is about 150 miles.So uhaul is now transferring this to their district manager to investigate. I will update my status. Long story short... don' use this place. They tried to overcharge me $56. I will report them to the BBB if I don't hear back soon. Update: Literally, 30 minutes after this review was posted, the owner emailed me and told me she would look into my concerns. About 15 minutes after I got that email, a district manager got a hold of me and did refund me the $56. In talking with him , he did admit that based on the miles I drove the needle shouldn't have moved more than 1/4. I am changing my rating from a 1 star to a 3 star. I can't give it higher than a 3 star based on what occurred but I will give credit to the owner. She was swift in responding and very professional to me and uhaul did correct the mistake.

Its clean and roomy for our travel trailer. Cindy was so helpful to help us get the storage unit…read morethat we need. Prices are reasonable and the rates were clearly explained. And in a great location.

We have had 2 spots at this location for several years. Our items are safe and secure, the lot does…read morenot flood, access is limited to ensure security. Owners are easy to reach and work with, the manager is wonderful to work with and answered all of our questions. Would recommend

We've been an Extra Space Storage customer at various locations for the past 8 years and never have…read morea single problem with anyone or anything! Our stuff never gone missing, staff members are always very courteous, and they all at least seem like they love their job! We recently became a vendor and as a vendor, they are amazing to work with too! Every staff at each location treats us with integrity and the prices are always fair. I don't even bother shopping around for parking space prices because ES is just amazing!l

If you are looking for a trustworthy, secure storage space here in the Houston area, look no…read morefurther! This family owned business treats customers like family, always making sure clients are well taken care of throughout the relationship. Personally, I have been a customer for a few years now and have not had any issues. I was recently able to upgrade to a larger space and was thrilled with how stress-free and easy it was to upgrade. Life is hard enough as it is...sure is nice to know my family's storage space will be consistently clean, well maintained and most importantly...safe! Thank you, Bart Lane Storage!

Great location, easy access and fantastic employees. Only reason we are leaving is because we're…read moremoving out to the country and it won't be close for us Definitely recommend.

Decent location and friendly staff. Just kind of disappointed my rate went up $8 a month already…read moreafter only being there 3 months.

Super management, very helpful. Excellent service and very good facilities at great prices…read more I recommend this Storage, and have been a loyal Customer for years. Very happy and grateful for the reliable service, best prices and well maintained facilities.

My rent has increased 3 times in the since June 2023, the most recently happening now, April 2024…read more They have provided no additional services and say "As the cost of doing business continues to rise, we are in a position to re-evaluate our pricing." Sure, the move in price was great, that rate increases. I then transferred to a smaller unit to save some money, and that has increased twice. I guess I would say it's fine for short term but really sucks for long term.

... and they're a Local Postal location?!? Awesome!…read more I don't need a storage unit, but I do sometimes need a reliable place to have a package shipped so that it's not sitting on my porch (and open to thieves!). Local Postal locations fill that need. I went on www.LocalPostal.com and found Huffmeister Mini Storage right here in Cypress! The service is great, and I don't have to worry about my stuff!

Great, responsive service from management! Prices are very fair. The facility is clean, well…read moremaintained and feels safe.

Not only were the prices fair but Jeff was Amazing from the beginning to the end. I think he is…read morejust a very kind man being used as a vessel for the Kingdom of God. Jeff went above and beyond in making me and my mom feel comfortable, giving us details about the storages. He even helped me physically move my stuff INTO the storage-AFTER his shift one evening! I don't think this should be a requirement obviously for future employees. But it just goes to show the effort and heart of Jeff. He is a an employee that not only is rare, but hard to obtain in any company. He did mention he was new there with the company but I would think he was the owner of the place by the self-commitment and dedication that I saw in Jeff in going the extra mile Everytime. He deff deserves a raise and a lot more responsibility and tools to uplift the storage and help make it more efficient and successful. He is reliable, stays late and does more work than asked. Who wouldn't want that? Take care of Jeff and Jeff will take care of your business.

First, the manager, Jeff, is friendly, helpfu, and always working on improvementsl. He offers…read moreassistance if I need it. On a hot day, he offers a bottle of water. Second, monthly payment can be set up automatically, saving me from late charges.

Easy and quick accommodations, and the service quality was great. I recommend this location for…read moreyour storage needs. All in all, I had a great experience with 6400 Self Storage. Plus, the cost value was reasonable.

The storage facility and the manager over it are very professional, and is very understanding…read morewhenever I cannot make a payment on time. An the storage units their range from extremely small two regular-sized switch not a lot of facilities have that option. Thank you so much for being so understanding