We went here looking for a Gladiator freezer for our garage. They were welcoming and informative. They even sent us to a second location to check out the Gladiators there. We didn't find what we needed this time, but we will return for a second look. read more

0 out of 10 do not recommend. I bought a stove and refrigerator they delivered it charged 100 dollars then didnt but my freezer door on properly. I have been calling all week for them to come back out and they keep giving me the run around do not shop here once they get your money it's fuck you read more

FYI Better Business Bureau RATING F!!! DO NOT PURCHASE FROM THIS BUSINESS!!! This place is a scam and they will steal your money!!! They will attempt to take advantage of the consumer with their "NO RETURN" policy! You as a consumer have rights and this business is violating them!! I was sold an appliance that was "new" scratch and dent for $1400 and it has not worked since the day I brought it home. Has been serviced 3 times and is still sitting in my kitchen non functioning to this day! Customer service is HORRIBLE and will NEVER call you back! My experience has been like many others and now I will make it my mission to protect other unsuspecting consumer. IF YOU HAVE BEEN A VICTIM OF THIS PLACE PLEASE DM ME! read more

Place is total garbage. Purchased washer and dryer. They did not work properly so we returned both. At the time they did not have what we needed so we took our receipt as credit as instructed by the manager. Went back a couple months later to purchase another washer/dryer, neither manager nor owner would honor our credit. They literally "stole" over $500 from us. read more

DO NOT GO TO THIS PLACE, they are horrible. This type of business should be illegal. They sell faulty appliances and don't seem to care. They have give me the run around for a week. The stove in purchased never worked! read more

Got a great deal on a washer and dryer. Someone else recommended them because they have had good experiences in the past. I'm glad I took the advice. read more

I recently had a terrible experience with Reconditioned Appliances and feel compelled to share my frustration. I've purchased three refrigerator from them, and all three have proven to be complete failures. Within just a week or same day, each stopped working or having some type of issue with it. Which is causing significant inconvenience and stress. The first refrigerator broke down same day of delivery. Despite several attempts to get it repaired, it never functioned properly. The second refrigerator, same thing had a leak same day of delivery. Leaving me to question the quality of the reconditioning process. When i reached out and went back into Reconditioned Appliance store for support, I was met with unhelpful customer service and empty promises of repairs that never materialized. Not only did i lose a considerable amount of money on these faulty appliances, but I also had to deal with the inconvenience of spoiled food and the hassle of finding alternative storage solution. I WOULD STRONGLY ADVISE NOT TO PURCHASE AT RECONDITATION APPLIANCES. read more

PLEASE DO NOT SHOP THERE!!! I bought a washer and dryer set over a week ago and was told that I would receive it Saturday. So, I waited to run my errands, only to get a call in the afternoon, that they don't have time on Saturday, but they'll bring it first thing on Monday morning, so I took a vacation day for the morning, and it was delivered late and had the wrong dryer. So today, which is Tuesday, and they said that they can't let their other customers, who were scheduled for specific days this week, that I have to wait because it wouldn't be fair to the other customers. Now, they say I have my delivery bumped to next Friday. Now I'm wondering if the dryer will work!!!! read more

So far washer and dryer work fine and got great deal but am SEVERELY DISAPPOINTED IN DELIVERY MEN! It was bought to be used as a stack and they insisted it would be fine on ground even though they had to wedge it in. Now I can't open dryer door with pocket doors open and is wedged so tight i will need help to move and stack. They just wanted to be done and move on. I'm disabled so now have a giant pain in the ass to deal with. And have to take pocket door off hinge to even use dryer. UGH BAD BAD DELIVERY! YOU ARE SUPPOSED TO LISTEN TO THE CUSTOMER! read more

Never had a probleme with these guys,not even with the new management team. About 2 years ago I bought a refrigerator and washer at an absolutley fablulous price. I had to return the refridgerator on the 18th of March, 2024. I got a even better deal on an up-grade refrigerator for another great price. Now everything is working fine again. And Yes!, if I ever require Reconditioned Apliances services again, I woul'nt hesitate to do so. They have always been so friendly and eager to aid and assist my appliance needs. Good job you guys keep-up the good work!!! Ron, THE PALLET GUY : ) read more

DO NOT USE THEIR SERVICE TECH for commercial equipment. The clerk will book appt knowing tech doesn't know how to work on equipment just to charge service fee. Tech worked bar cooler and it stop cooling 1 week later (didn't do any maintenance check). If you need service, I recommend Area Wide (they have knowledge and more than 1 tech). read more

I recently purchased a washer, dryer and stove. When I went to use the dryer I got an error message stating it needed service. I called the office on Tuesday the 26th. I was told that a service man would be sent out first thing on Wednesday the 27th of September. It is now Friday the 29th and still have a dryer that doesn't work and no service person has come to fix it. I gave up 3 days of my schedule for nothing. This company is a joke. I was going to purchase a fridge from them next, but that is now out of the question. Buyers beware read more

If I could give zero stars, I would. I found this place through a Facebook marketplace post and bought a whirlpool washer/dryer set in December. Got the dryer home and there was no plug on it. No worries, the technician was very responsive and fixed it right away. I had the washer hooked up for 6 weeks and it started throwing a code and would not finish a load (ended up ruining the load). I reached out on Feb 25th. 2 days later got a response asking what brand my washer was. I responded and didnt hear back. I reached again feb 28th, mar 2, March 4th and 6th before I got any type of response. When I would call the store I'd explain the problem they'd ask for a ticket number and say tcall me back. They wouldn't. Finally March 14th, after not having a that washer 17 days they sent someone to fix it. That person said it would be too expensive to fix so they'd rather swap it out for another. That took another 2 days of phone tag. I go to their physical store on Friday and they didnt have a washer to swap it for. I was told they would get one fixed up and call me Saturday. Saturday comes and goes and I got no call. I reached out and the tech said they were short staffed and he would get to it first thing Monday. Fine, I get being short staffed. Monday comes, no call, Tuesday comes, no call. Wednesday I went back up there in person and suddenly they have one. But they can't swap it until Monday the 27th. At this point I haven't had a washer in over a month and the 90 day "warranty" has now run out. I asked about a warranty on this washer they wanted to give me and they said probably not but they would look into and give me a call. Again no one called me. On Monday when I spoke to them about the delivery I asked about the warranty. Again was told someone would call me back. They didnt. They delivered the washer and I came home to see the inner rubber ring is covered in mold. By taking a month to "fix" (in this case swap) the broken washer, they've run the rest of the warranty out. Therefore if this washer they decide to swap the broken one for is delivered and doesn't work I'm just screwed and left with a moldy washer.I called in regards to the mold and was again told someone would call me back before the end of the day. Again, no call back. I called the next day, was told a manager would call me. Never did. The technician was great when he would respond, but buying an appliance from this store as a whole has been an awful experience. read more

Purchase a dryer paid with a check dry do not fit they took the old dryer and the dryer I bought from them back to the shop I I canceled the transaction to my bank means they had delivered to dryer my wife took $50 cash to them to pay for the delivery when I got a dryer from them I would have repurchased the new dryer when she gave him the $50 he refused to give her a receipt when I called him asking for a receipt he was very angry very angry and told me not to come into the store so he got 50 cash he got my old dryer and would not give a receipt bad business read more

Only 1 star. A minus 5 stars would be more appropriate. My daughter was ripped off by them and also a friend. The latest a dryer that made squeal sounds. The tech found bad bearings. Solution? Not replacing the motor, spray grease into it. Oh good the bearings just have a quiet growl to them. Could maybe get another 6 months out of it. I traded the washer/dryer set back to them for freezer. Of course it sells for less money. But did it work? You bet it didn't, 3 degrees above zero does not make it a good freezer. After returning it and leaving it for a week it's still not right. I was lied to about it. I won't try to get into the conversations. I know about Refrigeration and I will do the repairs. Liars and cheaters is what you get at this place. They get the appliances from anywhere it's free. Even from the road side. Please tell everyone you know. read more

The worse place I've ever been bought a washer and dryer the washer never worked I even gave them My washer and dryer that worked I only bought a new one because I wanted to upgrade my appliances they give you the run around and don't want to fix or replace anything this place is a joke and a rip off read more

Visited this place in October 2021 to purchase a gently used washer and dryer. Paid $840 with delivery fees. They delivered them and the washer was stuck in the spin cycle. They replaced the washer with one of lesser value, a different brand and missing the cover on the detergent drawer. This washer left the clothes soaking wet after the spin cycle. When I finally tried the dryer, it only stayed on for 3 minutes at a time no matter what setting I put it on. I took off work twice for them to pick the appliances up and they never did. Please do not buy anything from these people. I'm convinced these appliances are not reconditioned. They don't even test them to make sure they work properly. You can tell by the fact that the dryer lint isn't even cleaned out the dryers. The whole ordeal has cost me 2 months at the laundry mat -$150 for delivery fees, undisclosed credit card processing fees and an unnecessary headache. I'm a person who genuinely believes people are good but this business challenges that belief. Don't waste your money. Don't trust them. read more

I bought a fridge for my garage paid for it and had it delivered which took close to a week ( ie warranty starts the day you buy it), plugged it in and guess what It would not cool. After another week they came out and added freon and it started to work, right as the 90 day warranty was about up it stated having cooling issues. Called them again and they came out and added freon and Charged me a $80 dollar service call which was BS as it had not had a working unit for 90 days. Long story short it still would not cool. The service guy came back out and then told me the Compressor was bad, The service guy kept saying they would make it right, its beens 6 weeks and still nothing. They don't even rate a one star. Don't waste your hard earned money on this place. read more

We bought a refrigerator two months ago. It was having issues right away so we called them since it was under warranty. The manager was extremely rude every time I talked to her. The technician that was supposed to come fix it no call no showed 6 times before finally showing up. After he "fixed" it, the refrigerator still didn't work. We exchanged it for a different one and it was broken as well so we exchanged that one and the 3rd fridge is not working either. This place is a scam. I'm still waiting to see what happens with the 3rd broken refrigerator. read more

Horrible experience. They delivered the wrong machine. Would not deliver the correct machine without a charge. The deliver was 3 days late After all the fighting and complaining nothing got resolved. They basically stole 300.00 from me. read more

My husband and i purchased a washer dryer from reconditioned appliances it was a LG washer and dryer (gas) when we needed electric dryer was purchased on 2-10-22 so delivery was on 2-17-22 we received a Gas dryer and the washer we told the the delivery men its not the right dryer so they called reconditioned appliances the delivery men were told to drop it Anyway? So my husband called reconditioned appliances and was talked over and hung up on, so I tried calling and the something that happened hung up on and talked over, and a whole lot of excuses this was an easy fix so we drove there and we talked with a gentleman who had stated he got his ass chewed out I felt bad and took the heat saying it was my fault and Becky stated "let him take the heat" so long story short we got a new/used samsung washer and dryer Electric the delivery men hooked up an dryer spins no heat! So after all the B.S. I want nothing more to do with this business. After posting it on their website, I get a call from Becky's side kick Michelle talking g about how tax season is coming up? And what can she do to resolve this are you serious. I can't imagine doing any kind of business with these people. EVER BTW, the washer was filthy, and my husband fixed the dryer! So, when they left a message to try and resolve the dryer issue, it was only after I posted the first review. THIS PLACE IS A SCAM! Buyer beware. Don't shop there!!!! read more

Great service and very professional. The lady that helped me there was very knowledgeable of the products they had on hand. She was wonderful -Lee :) read more

What a terrible, awful experience. I am writing this review in the hopes that someone will read this and avoid this business at all costs. This company takes appliances, pawns them off as new when in actuality they don't work. They have been unprofessional and unhelpful and shady as they come! I have been dealing with them for a week, and have got nothing but the run around, temporary fixes and spoiled food from broken refrigerators. They offered to bring me a third fridge on Friday but I want nothing but my money back and to see this business close! read more

Horrible experience. Bought washer, Dyer and French door fridge. My freezer went out within the first few weeks, took a few days for them to come. Then about two weeks later my Dyer went out. Took someone around 9 days to come, and kept "rescheduling" me due to over booking. After they came to fix my Dyer again, my freezer went out, left two messages, never got a call back. Just ended up buying a brand new one. Would not recommend this place to anyone. read more

We have had several bad experiences here. The first time we used them they never showed up on the day they said they would. We had hoped this was a fluke because we had already purchased something else from them and it has been THREE WEEKS and they still have not come to install. Mind you this is after they scheduled a time with us and were no shows twice already. Also, every time they come to our home the man installing acts as if he is on drugs and leaves his tools lying around. Not using them again for anything, no matter how good their prices are. read more

One star is too many!!! They don't deserve that. So very disappointed! Purchased a used french door refrigerator with a 90 day refund or replace warranty. It took one week to get the refrigerator delivered. After 3 weeks and 2 days of working in the same room with our upright freezer, it just up and quit. No light, no power, no nothing. I called the office and the earliest they could be here was 5 days. The tech right off said it was due to the refrigerator not being on its own circuit and because it was on the same circuit at the upright freezer made it an electrical issue that would not be covered under the warranty. Because it was on the same circuit, the main fuse on the control board was fried and that was not covered. Nothing in our paperwork, nor from them that ever said anything that the refrigerator needed its own circuit We have had a refrigerator in the exact same spot for 10 years with no problem. Tech said he would talk to the office, but said that they would not cover. Tried to explain to him that we were never told a separate circuit. The paperwork says only to "be sure to verify there are no problems with fuses, circuit breakers, wiring or plumbing." There is nothing wrong with our fuses, circuit breakers or wiring. Called the office after the tech left to see what their solution was going to be. Left message for Beckie to return call. No call. Called again later and was told Beckie was there and that they were not trying to ignore us and that she would call back. Beckie called back, said she would talk to the tech and call me back. An hour later and still not call. Fair warning for everyone ---- DO NOT DO BUSINESS HERE. Go somewhere else. Five reviews and not one good review. Got the point? It is not worth the aggravation for thinking you got a good deal - its not a good deal!!!!! read more

i have been back and forth to this..... "place" (to say the least); 3to4 times for a refrigerator only to pay more and more money each time just for their trash appliances to stop working after 1-3 weeks top!! now i see why they have a no refund policy; they would be broke with no business !! read more

Just a horrible and ignorant experience. We bought a Kenmore 3 door refrigerator. It's went out the second day. Their tech cane 4 days later but didn't fix it. He said he had to come back because he didn't have time. He cane back 2 days later and claimed he fixed it. It went out 2 days later once again. He continued to say he was busy and couldn't get back out until days later. The owner obviously allows this because they never forced him to come fix it. He cane out a 3rd time claiming to have fixed the problem but once again it wasn't working. I finally just agreed to pick another refrigerator. I explained the tech acted as though he was a crackhead. Well needless to say they wanted to schedule delivery almost a week out. I have lost a lot of food dealing with this nonsense. The owner and workers obviously don't care and are low budget as far as customer service goes. That's why they have posted that you get no refunds nor will they be responsible for all the food you lose. This tends to make me think this is normal occurrences in their company. I'm going to post any and everywhere so people will not buy there. I know several people with several media connections and I'm going to use them. I was so patient that it was ridiculous. But it got me nowhere. DO NOT BUY FROM THIS COMPANY. ITS A SCAM!!! read more

We purchased a home and after about three weeks the refrigerator stopped working. After contacting the seller of the home, we discovered the refrigerator was purchased from Reconditioned Appliances. They were contacted and the soonest they could get out was four days later. In the meantime we kept our food in coolers. When the repairman arrived and began working on the refrigerator, water began leaking from the refrigerator and onto our kitchen floor. I would think that if he believed his maintenance was going to cause water to drain onto the floor, he would have prepared accordingly to avoid water from flowing freely. The water then soaked down into the ceiling of the basement causing damage. The repairman did acknowledge that it would probably stain which it did. I contacted the business later to see what they were going to do about the damage their repairman did and I was told it was not their responsibility and to contact my insurance company. I was told their warranty does not cover damages. What kind of business does not do the right thing and take responsibility for damages caused by their employees? Poor customer service in my opinion and selling appliances that will just need repaired later. This is my experience and may not reflect the customer service experienced by others. I checked them out on BBB and they are not members and have 33 complaints and have a D+ rating. read more