I started coming to BD Physical Therapy to deal with some post-surgical pain, and I've had such a…read moregreat experience so far! I originally picked this practice because the location is super convenient for me, and they were able to schedule my first appointment right away (which is big when you're dealing with pain). The building is spacious and clean, with plenty of parking outside. It has a main area for PT, along with private care rooms for some of the other services. They've done a great job of listening to my concerns and easing me into all different kinds of stretching and strength building exercises that progress as my recovery does. It's all felt really tailored to my needs and lifestyle, and it's played a huge role in giving me the mobility and confidence to start getting back into my normal workout routine post-surgery. Everyone I've interacted with here is so kind, but I've been working with Adrienne for the actual PT, and I can't say enough good things about her! Highly recommend this practice.

I have had a spinal fusion and a revision Been to several PT…read morefacilities and BD has been the best! Very friendly staff and Adrian is awesome!

I've been working with Josh for 7 weeks now! He's been amazing helping me work out severe pain in…read moremy neck and lower back from a car accident! I accidentally threw out my back while doing housework while still recovering and his office took care of me right away! I've made vast improvements in his care and he explains everything well!

Horrible experience. Only one Physical Therapist, Laurie, the owner, who I saw for my very quick 20…read moreminute evaluation. I asked if she would be my therapist but she said Jeannine would be. Jeannine is not a Physical Therapist, she is an PT Assistant. I didn't know this nor did Laurie disclose that information. Months went by and I wasn't making progress, had no new exercises, and wasn't getting any questions answered. Jeannine didn't know how to answer questions I had. I didn't realize til recently she was an assistant. The practice also closed down when Jeannine was on vacation as she primarily takes all appointments and Laurie does not. An "assistant" is supposed to be supervised by the PT and Laurie was never there at any of my appointments, Jeannine was completely alone. My doctors office was surprised when I told them what Jeannine did for treatment and told me to immediately change my PT location! The business actually set me back on recovery and wasted my time and money, and I am trying to go back to work and walking. If you have something minor than maybe they will be "ok" for you, if you have Laurie, maybe you will be fine, but if you have Jeannine you are paying for a PT who is not a PT but an assistant that is supposed to be supervised and if Laurie is not around and you see no improvement or feel like you get a blank stare when you ask a question and there is no answer, then you will know it's time to make a change. I am not one to write many reviews but I had to. My fault for not checking the location, number of therapists, etc. before I booked appointments here.

I've been going for years but this time came in for a bad injury (tear) and was super concerned it…read morewouldn't heal but after this i have to say the service was great, the ladies at the desk were very welcoming to everyone. They are all very personable, know you by name, the whole works and customer service to me is very important so I appreciated it! Big thanks to the ladies, Paige and Juila, and Mike! Overall big thank you to everyone that worked on me!

From the time I walked in the door to check-in it was a pleasant experience. The therapists I…read moreworked with were helpful and knowledgeable. After having neck pain for years causing migraines and headaches daily I left each time feeling better than when I walked in. There is always someone to help if you need it. I would definitely go back there if I need PT at another time.

I have been to Spaulding rehab several times now taking my husband for physical therapy…read more The office can be busy at peak times with only 1-2 receptionists / office clerks to help with the paperwork, but overall, the wait had never been too long. Shannan has been our therapist from the beginning and she is very thorough and very kind. I had seen other patients being treated and all the other therapists show the same level of professionalism and care. A good place to get some rehab.

Our visit with Dr. Myatt was very pleasant. She had very good bedside manner. Our visit did not…read morefeel rushed by any means. My only issue with my visit was with the office itself. The schedulers were not friendly, nor accommodating. The nurse had terrible bedside manner just barked orders with not a single smile or friendly approach. This is a peds clinic let me remind you, the nurses and schedulers need a lesson on customer service. Again Dr. Myatt herself was great but watch out for the schedulers and nurses. Tried to make a review for the practice but was unsuccessful.

Great group of nurse practitioners, they go above and beyond to provide amazing care to patients…read more The nurses are attentive and always get back to me, no matter what I am calling about. I appreciate their willingness to really work with the whole family as a unit and keeping me involved. My dad is a patient of one of the doctors in the practice and they have taken great care of him. They members of this practice have been there every step of the way and are great at making sure that my dad is healthy, has his prescriptions and has access to the services that he needs. I am grateful to the members of this practice for keeping my father healthy and making sure that I was aware of his condition. As a member of the healthcare field myself, I am impressed with their quality of patient care, and the time they put into their patients.

This practice of nurse practioners who visit people in their homes leaves much to be desired. The…read moregroup is meant to be the primary care provider of home bound potentially very sick patients. The nurse practioners, the owners who are nurse practioners and the office staff all are on a different page as to what is suppose to go in the practice and what actually does go on in the practice. The doctor who is listed and apparently by law has to sign off on referrals to the VNA is a figure head. As one nurse practioners who visited a very complicated and sick elderly patient told me I have never met or spoken to the doctor and he knows nothing about any of the patients. This is a problem as medical professionals regularly seek out opinions from other medical providers or specialists on complicated patients. What good is a team if other members of the team are not utilized. As a medical care provider myself I have been shocked and appalled at what is going on in this practice for many other specific reasons. First of all, the patient I am caring for was sent home with a diagnosis of CHF, a recent history of aspiration pneumonia both necessitating a hospital bed. Despite being at home for greater than 2 months and several phone calls by the VNA nursing and physical therapy staff no orders have ever been completed, nor calls from the office staff returned. This patient had an issue with significant diarrhea. The staff only make regular home visits and I was told are not equipped to make sick visits if there is a concern. I suggested given the patients confusion that the daughter request lab tests since this patient did have a history of an elevated potassium and low sodium previously when she was dehydrated due to her kidney disease. The labs were ordered but although the results were posted on Saturday the patients daughter had to call the owner of the practice on Monday to ask for the results only to learn that the potassium was 6.0, a critically high value that could have been deadly. The patient's nurse practioner didn't get back to the daughter for another day! This elderly women has had a history of urosepsis and despite many calls by the patients daughter orders were delayed to get a urine culture. Once the urine culture revealed a significant infection it was the daughter who had to notify the group about the results. The daughter was concerned that her mothers symptoms and confusion were similar to what she usually observed in her Mom and notified the nurse practioner last Wednesday. She spoke with them again on Thursday and someone was to give orders to the VNA to get a urinary catch specimen. The VNA called the group and never received a call back. On Friday the owner was notified and supposedly called in a order to the VNA but apparently that was not done either. The daughter had to take it upon herself to get the urine specimen and take it to the lab herself. She notified the group of the results on Monday of this week. As of this AM when she called the groups office at my urging to get a prescription she was told they would return her call by the end of the day. Why a women who has had urinary sepsis, has kidney disease was not treated 2 days ago and had to wait is beyond explaination. Needless to say this women woke with flank pain, fever, and chills. She needed to be admitted for pyelonephritis and treated with IV antibiotics. I believe that had the group had common medical knowledge last week there would not have been a delayed diagnosis and another hospitalization.

I have worked with Courtney as my physical therapist after 3 surgeries & 2 other injuries. She…read moreis very knowledgeable and helped me recover from all my surgeries/injuries completely. I loved working with her because each session was interesting & never boring . There was always a new exercise to try. She challenged me & also knew when I needed a break. . Everyone is so friendly & helpful. Melissa at the front desk was so wonderful about working with me to make sure the appointments fit my schedule. I highly recommended Personal Best.

I can't say enough wonderful things about the staff and facility. Always friendly faces and…read moreconversation. The facility is spotless. My therapist, Nadine, is amazing! She is friendly, outgoing, gentle, compassionate and explains everything thoroughly. My experience at other places over the years has been nothing like Personal Best PT! I actually look forward to going!

Dr. Chris has been our doctor for years. Takes his time and provides detailed info as needed. The…read morestaff out front could be a bit cheerier but I'm not there to see them. Wait times are about average for most doctors' offices.