As the owners of Texas Plumbing Diagnostics, we refer all requests for septic work to Van Delden…read more We have had a tremendous working relationship with them for years. We have also used them personally. They installed a system for us at our previous home, and inspected the system for us when we were purchasing our current home. Great work, Van Delden!

UPDATE #2. Because I refuse to let Van Delden simply deny accountability and my claim that there…read moreare neighbors dealing with the same issue the map below shows 2 houses circled that have the same fiberglass unit buried even deeper than mine. The homeowners are currently working with Highland Homes to "find a resolution" to fix these ticking time bombs. Highland is asking for their patience as they come up with a solution. They are having to try to engineer something to reinforce it and prevent collapse without having to replace the entire system with a concrete system like I had to and which should have been placed from the beginning due to the depth of the plumbing coming out of the house. UPDATE. since they still are not interested in taking any accountability let me describe with more detail. First of all the photos speak for themselves! The styrofoam has no business being there. What on earth could explain its need to be there? Van Delden and Highland Homes both try to blame the other. Van Delden tries to say they "have written documentation from Highland Homes that they further raised the grade after project completion! That may be the case but that still doesn't explain the styrofoam. A picture is worth a thousand words. I think these speak very very loudly Let me add a couple more including a stack of risers and some specs from the Clearstream website I can assure you there was a suit filed, lawyers were involved and that Clearstream (manufacturer of the septic system itself), nor Highland Homes were too happy with my photos, videos, or firsthand inspections We ended up having to pay $18,300 for a full replacement with a different company. Highland Homes paid us this plus a small bit more (which barely covered my lawyers fees plus the 1700 sq fr of sod that had to be replaced (4 pallets at $270/ pallet) And I do know for a fact that two of my next-door neighbors systems are buried every bit as deep or deeper than mine and Highland Homes is currently seeking to find an engineering workaround to avoid having to replace the whole system When this first happened I would have settled being out a few thousand dollars of my own money if you all would have just done what was right and owned it. Instead you want to continue to deny accountability Wish I could give a half star. My fiberglass system which is not supposed to be buried any deeper than 18" was knowingly buried just short of 4' deep due to the plumber placing main line too deep. Rather than installing a concrete system which would be capable of supporting the weight of that much soil on top they opted to install the fiberglass system and put a MASSIVE amount of styrofoam on top to fill some of the space but not weigh as much as soil would (as if that was ever going to work long term). It worked for about 3 yrs before it completely gave way and collapsed revealing their deceit. Upon reaching out to them they simply wanted to fall back on their "2 yr warranty" and because it was 3 yrs they declined any and all accountability. I live in Timberwood Park in a pocket of 19 homes built 3-5 yrs ago and already multiple homes have had similar failures and two of my neighbors have fiberglass systems buried as deep or deeper (we can measure down the clean out pipe to the T fitting as well as see how many risers were used when the septic lid is removed. I had to get a lawyer involved and we won that case without a problem. I have tons of photos and videos showing how much blatant disregard went into my installation. They are known for being price gougers. Now you can add sketchy and deceitful to their name!!!!!!!!!

Needed my septic pumped & called Bulldog after finding their company on Yelp. I read a negative…read morepost about them charging more from the phone quote to the in-person price because they had to dig septic tank cover off. I clearly described access to my tank and they were able to quote the same over the telephone & in-person price. I found the 2 techs friendly & they provided good info on system maintenance. They neatly put back the little bit of grass around the tank lid they had to remove to access the lid. Also...I would ignore that other guy with the negative review about price change. If your tank lid is buried, & significant effort has to go into just accessing the lid before any pump out work can be done & you don't tell Bulldog that, then charging more for the time & to dig it out is reasonable. I will use Bulldog for my future septic pump out needs.

I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Anthony provides excellent service every time! He's an expert in his field and does whatever he can…read moreto provide quick service! I recommend him to everyone!

Great service. True professional. Recommend 100!…read more My go to for all septic services A++++

You may recall my post one November morning after I discovered my septic tank needed to be pumped…read more I located Eberle Septic on Angi.com, and he showed up to pump the tank and did a fine job. It was discovered that the system would need to be replaced, and he offered to reach out to a company he felt was reputable. I'm not sure, but I believe this made him a contractor because he wrote up the paperwork that the septic company, Kyle Salmeron Septic, would subcontract under Eberle Septic and Chad Eberle would oversee all the work done at my home (I never saw him again). I paid Eberle $12,000 for the job, and he paid Salmeron $7,500. Kyle Salmeron and I discovered Chad pocketed $5,000 for the referral. Kyle Salmeron Septic showed up to begin work. The old tank was removed, and a very large hole was left in my backyard. A 500 gallon tank was removed leaving a hole large enough for a 500 gallon tank to be installed, however they brought in a 1000 gallon tank and it sat in my yard for a week until they ordered the correct tank. Along with the large smelly hole, my privacy fence had been cut into sections so they could get the backhoe in. My 7-station irrigation system was pulled up from the ground, PVC pipe shattered, broken main water line, electrical wires exposed, sitting in a 500 gallon pool of smelly eater. We are still assessing the cost to repair or replace. A 70+ year old tree will need to be cut down or it will fall on my home, AND the septic tank is sitting above ground, The hole for the tank was not deep enough. Kyle Salmeron neglected to inform me of his chronic illness and inability to complete the job in the two day time frame. HE NEVER SHOULD HAVE ACCEPTED THE JOB. The work took over 5 weeks. My clothing, bedding, furniture, carpet, and air all smell like septic water. To remove the tree, replace the irrigation system, repair the fence, replace the soil, sod and new grass, clean my clothing, carpet, etc., is more than I can afford and I don't see them being held accountable for any of it. I contacted the Attorney General's office and he suggested I have the BCSO document the damage. The sheriff says it's a civil issue, take it to small claims court. The damage, at a conservative estimate is well over, $35,000. I highly suggest you avoid Angi.com, Eberle Septic, and Kyle Salmeron Septic. I have taken up the matter with Angi.com and should hear back from them Monday.

Chad was hired to pump a septic tank with an agreed price. He proceeded to do a $600 diagnosis…read morewith a $200 "flush down the toilet" to find the other tank he said he couldn't find. That was not the problem, the problem was when he charged me and extra $800 without asking me if I approved of them or if I had the funds. I asked if he could dismiss those charges if I hired his service and he said No. I refused to pay him for those undisclosed fees so he called the sheriff charging "theft of service" when he was the thief in doing what he did with no approval. If you hire him, please have him disclose of all his fees because he is that one that will charge inflammatory fees and then call the cops on you. I paid him because I'm no thief. I will ensure others know around me about his poor business practices in this city. Free estimates Are just over the phone, something he won't tell you until he is there and does this thing and then charges you. Don't sign anything you didn't approve first!

Customer service gone awry. Spoke with Jason on Monday to schedule. He requested that I send a…read moretext with name, etc. and he would then provide a time and date. Having received no confirmation I resent a text yesterday requesting confirmation. NOTHING!!! I called this morning only to be told that I was not scheduled . "oh, sorry about that". "I can try to fit you in". Fit me in?? I responded that I didn't know what to think of his service at this point. He decided to "not consider providing service". His attitude overall was rather flippant and not one of trying to provide any type of service at all.

Jason and his nephew came out as promised. Very polite gentlemen and they emptied the septic tank…read morequick. Thank you. I highly recommend them.

Quick response, efficient, and reasonable price. Courteous service. have used their service three…read moretimes through the years.

Prompt, showed up when promised. Personable staff, very friendly…read more High quality work. Made sure the tank was cleaned, on both sides of the barrier. Very reasonable charge. Recommend for anyone needing the system cleaned.

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

This company has you come in for 2 days to train for about 10 hours each day, stated that you are…read morehired then the day before the start date they decide to advise that they will reach out to you and to not come in. A job was sacrificed to train for a not guaranteed position in the company after owners expressed to be hired. Joe and Micheal lied and set up false promises of a job! If you're looking for a reliable company that cares for people this is not on

Stephanie from MJ emailed me and offered a detailed explanation about the different types of tanks…read moreand the different reporting systems they use. She explained to me the error that the technicians did not report that my trash tank was buried, but that this is common and just wasn't accurately reflected in the reports. I appreciated her clarification and explanation, so I'm updating my review here. I was still dissatisfied with the treatment I received from the previous employees I interacted with, and as I explained to her, if anyone had offered me the same explanation and assistance when I first contacted them, it wouldn't have ever escalated to this.