The reason for 1 star is because I couldn't post less. Took car in for front end alignment. They…read morereplaced some parts and said it was ready. Something was still wrong. Took it back and they said it needed both lower control arms. Problem is there is no way they could have aligned the car with bad control arms. I let them install control arms and realign the car. Went to pick up vehicle and they charged me $100 more than they told me. In my opinion they are incompetent or dishonest or both.

Best service in Hillsboro TX. No pressure sales. Answers questions with kindness. Takes care of all…read moreour vehicle maintenance. We are senior citizens and appreciate how well we are treated.

Always a great mechanic to have when in need of fantastic service. Usually have Auto taken care of…read morein one day. Very good prices and a good person to work with. Would recommend to anyone needing reputable service. Thank You, Roger

I have taken my vehicles to Jerry's for over 15 years, and he has been consistently honest and…read morereasonably priced, which is very important to me as a single parent. He even fixed a bad brake job from another mechanic shop in Cleburne (they put new front brakes on my Tahoe) but the new brakes squealed horribly (my kids were dying of embarrassment every time we drove it!) and kept leaving black brake dust allover the front rims. I had taken my Tahoe back to that shop 3 times in attempts to figure out the problem, and they insisted it was my back brakes going out and squealing (my back brakes were fine). Finally I took my car to Jerry's, and he charged me HALF of what the first shop charged me, and my breaks no longer squeal and no more ugly brake dust!

My family had an urgent car repair situation on I35, and Marx and his team were great about getting…read moreus back on the road! They worked through lunchtime and got us back on the road safely. Huge thanks to the entire staff. They have a clean area and restrooms.

Brought my van in for some misfire codes replaced 2 coils was assured the the cat converters were…read morefine only to have to return the next day again for the same codes. Paid 459 first trip the 159 to modify the cat to be able to drive back to Dallas and have my mechanic fix the vehicle correctly. Not happy with this shop at all make me wonder if they even now how to properly diagnose any vehicle. Total out the door with Van hobbling back to Dallas $618.00 Only to find out my mechanic in Dallas will charge me another 1000.00 to fix what they have done to the vehicle so far and to correctly fix the truck. total to correctly fix the truck to begin with .800.00. Repair will now double to correct everything.

Had car trouble and called after hours. Not only did the owner answer but he offered to come to me!…read moreAfter telling him that I would just have it towed, he took the time over the phone to walk me through how to make a temporary repair to get to the shop where he met us at 8pm! Try getting that at a dealership! Great experience!!!

Delivered my lowered Genesis Coupe from California to Texas for $500 less than other quotes I…read morereceived. Communicated through the entire shipment and gave me real time GPS tracking so I would know where my car was night or day.

1 Star - Avoid at All Costs…read more I had an absolutely horrible experience with Jay's Auto Body. They were paid $16,000 to repair my truck and it took over two months to get it back -- and even then, the job was nowhere near complete. I was explicitly told OEM parts would be used, but instead they installed cheap aftermarket / Chinese parts and used parts and then lied about it. The paint and body work is terrible, clearly rushed and poorly done. Panel alignment is off, the front end alignment is wrong, and some of the work they were paid for was never completed. Screws sticking out of the bedside overspray on trim, dents everywhere pin stripes were put on side as a sticker and don't match the rest of the truck. Orange peel in the paint, white trash from attempts to buff the truck in every crevice. On top of that, lights don't work, which is a basic safety issue. Since I picked the truck up, they refuse to return my calls or texts, leaving me stuck with a badly repaired vehicle after paying top dollar. This shop took my money, wasted my time, did sub-par work, and then disappeared when problems came up. I would never recommend Jay's Auto Body to anyone. If you care about your vehicle, your money, or your safety -- go somewhere else.

My mom had a hot and run in her car.It was bad.The backend was very bad.The other bodyshops said it…read morecould not be fixed.Jay said he Citrix it.The car came out looking brand new.Jays Auto Body is where to go in Cleburne Texas it the best one around!

This is a great little dealership out in the middle of nowhere. It's like something out of a movie…read moreabout Texas. Go here for a great deal on new or late model Ford trucks. They are growing and won't be so small and quaint for much longer.

So I spoke to Bailey all Friday morning about a mustang 5.0 I applied online and everything. Got…read morethe credit inquiry and everything. And then Bailey let me know that the business office could not do online inquiries on the weekend;although it was Friday 2pm apparently the business manager was booked up all Friday and would not ne able to look at my application and since I lived in Houston and they were in Dallas that I would need to come and apply in person in order for my Application to be looked at. Because they don't do online inquiries on the weekend.. and since I live 2 hours away in houston... I'm considered a online inquiry... so Saturday morning I get up 9am and go to houston. Get all the way there only to find out they'd sold the car Friday afternoon... around the same time me and Bailey were texting. She had the rest of the evening to let me know not to drive all the way to Dallas bc the car sold. But she didn't . I have a wasted inquiry on my credit. Do not do business with these people unless you're standing there looking at your vehicle. And even then. Ask again.

they were able to help my bf whos ball joint broke on the way home. The owner was super helpful and…read morenice. I can't thank them enough for helping him out and staying open late for him to fix it.