Chuck went above and beyond to help me get into the truck I wanted even though it took a while I…read morewas fine with waiting for the right deal couldn't be any happier thanks chuck. I can not forget about Rick and Matt helping with the deal as well all that was left was me getting my bank to get the deal done. Thanks again Chuck, Rick and Matt!! Love my truck thank you all for being kind an having great service for this experience and being patient with me!! 14 ram Nic

I wouldn't give this dealership 1/2 Star! 1st, they took a…read moretrade in with MY name on it and I was not present or contacted until the deal was complete! 2nd, the purchase was made the end of Sept 2025, it's Dec 2 and we still have no legal tag! 3rd, they held the payoff of the trade in so long that it cost US more $!! We had a 5th wheel attachment in the trade that was NOT installed properly on the purchased vehicle. Almost resulted in a catastrophe trying to pull a camper because the attachment was not bolted to the bed of the truck properly. These people have no clue what the hell they're doing! Obviously! I WOULD NOT RECOMMEND DOING BUSINESS WITH THIS DEALERSHIP UNLESS YOU ENJOY GETTING THE RUN AROUND AND BEING FRUSTRATED!! Next stop, BBB!! ​

*Updated Review* Purchased my used car here and needed service on it. Ellie Crosby (Service…read moreAdvisor) took the utmost care of my car and I and made the scheduling process a breeze for me working with my difficult work schedule. She thoroughly explained everything that was going to be done to the vehicle and made sure I was satisfied and happy with the entire visit. Phenomenal Customer Service! I appreciate her professionalism and I'd highly recommend if you need any service done with your vehicle purchase through Classic Cleburne, she's the Woman to get the job done!

If you value your time, your money, or basic human decency, run from this dealership. Don't walk,…read moreRUN. My wife and I showed up for our scheduled 5 PM appointment yesterday fully prepared to buy a vehicle. My original contact, Tristan, passed us to Jason, who we were told "owns the same car" and would "take care of us." Instead we sat there from 5 PM to almost 9 PM while they fumbled numbers like amateurs. I agreed to more concessions than I've ever made at a dealership simply because we were trying to get the deal done. The finance manager looked me right in my face and promised he'd call first thing in the morning since all the banks were closed by the time we wrapped and Jason looked me in the eye, shook my hand, and promised he'd call by 1 PM with a yes or no, and that if the deal was approved and we accepted, they'd send the paperwork electronically and HE would deliver the car to us TODAY so we didn't have to make the 45+ mile drive back. What did we get? Silence. Total silence. No call. No text. No email. No update. Not a single ounce of professionalism. At 4:30 PM, after an entire day of being ghosted, I finally called THEM for an update. Still no Jason. Eventually, 5 minutes before closing I called again and finally got ahold of Jason who was acting like WE were inconveniencing HIM. His excuse? "We've been slammed. We sold like 25 cars today." Congratulations. None of those 25 people were sitting in your dealership for four hours last night while you shook their hand and made promises you never intended to keep. I reminded him that we were there first, that we accepted the deal, and that he promised delivery today. His response? "If I've got three or four customers in front of me in the dealership, I've gotta look at what's in front of me." Translation: "You're not important. You're at the bottom of the list and your deal doesn't matter anymore." Then he had the audacity to try to push delivery to Monday, despite promising delivery TODAY if we accepted the numbers which we did. He just didn't care. And this part is REALLY rich: The front desk lady Janet told us that Jason himself had been out delivering vehicles to other customers today. So his excuse of "it's too late" was a straight-up lie. Then came the truth Jason didn't mean to admit when he told me: "It's too late and I'm not gonna waste two hours of my time delivering it to you when I can sell to people standing in front of me." There it is. We weren't worth his time. His exact words. Then he followed it up with this gem: "If you would've came back today, we would've wrapped up the deal." No, Jason. That wasn't the agreement. You told us last night that we would not have to come back whatsoever. You told us you would call by 1 PM. You never did. You never even tried. I had to call YOU. This man only in anatomy, not character, shook my hand, made promises, broke every single one of them, ignored me all day, then told me to my face I wasn't worth delivering the car to, after AGREEING to the deal he gave us. When I told him a man is only as good as his word and his word clearly meant nothing, he hung up on me. Coward move, but not surprising. They ran my credit multiple times, wasted hours of my time, strung me along for two days, lied to my face, and then admitted we were the bottom of the priority list because they didn't consider us as profitable as "people standing in front of them." If you want to be lied to, ignored, manipulated, and treated like trash, this is your dealership. If not, do yourself a favor and stay far, far away. Jason has zero integrity. The dealership has zero integrity. And neither one deserves anyone's business. I'll be making sure everyone I know hears exactly how they operate. Finally, to Jason (since you couldn't take hearing it over the phone): a man's word is the only currency he controls, and you proved yours holds no value. Thank you for showing me exactly who you are before I ever made the mistake of becoming your customer. I'm grateful you exposed that before I signed a single document. Consider this review my signature instead. Your handshake means nothing -- fortunately, my review does. I may have ended today with no car, but at least I still have the integrity you never had to begin with.

I normally dread having to deal with my own car so I was already dreading the process of getting a…read morenew car (but definitely excited to drive it!). Thanks to Tyeler, my experience on getting my Jeep went very smoothly. He explained everything to me and I was out of there fairly quickly.

From the owner: At Bayer Chrysler Dodge Jeep Ram, it is easy to drive better for less! Serving the Hamilton area,…read moreBayer Chrysler Dodge Jeep Ram has been providing trustworthy service for many years. Our trained professionals are always receptive and attentive to hear your questions, listen to your concerns, and get you into the perfect car for you. The Chrysler, Dodge, Jeep and RAM range of vehicles always are able to meet any buyers' needs. We have a wide range of car, truck and SUV models in many styles and colors, with something to please everyone.

Not quite to the repair part yet...but b/c expediency matters when your car is down, Paul has been…read moreAwesome. It appears they're at around Market Value for turnkey service also. ...i'll keep ya' posted about the repairs!

Ladies this place is where you want to bring your car. Work was outstanding and the customer…read moreservice as well. No fast slick talk and no pushy trying to over sale anything. Nothing but thoroughness patience and kindness. This place is also REASONABLE! My car feels brand new. I will back to make sure my car is ready for the summer. Thanks Paul!

I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

First off, I would like to state that I absolutely loathe the car buying experience. I had my last…read morecar for almost ten years..... Since I did own my last car for 10 years, the maintenance issues just got to where it was not economical to keep it. My father told me to check out Enterprise (rental cars) for their used car sales. I already knew I was NOT going to a car dealership. I instead found a few cars with Hertz in Killeen. I was lining up financing at my credit union and the loan officer referred me to CMC. I never would have considered buying a car from a little place on the side of the road but it turned out GREAT! I was shown a few cars that were too small but they said they had one being serviced and would be getting it back the next morning. That car turned out to be the one I purchased. I got a decent amount for my trade in and was on my way in about an hour. This NEVER happens, but I even got my plates the next day. Overall stress free and positive experience.

I shopped at a couple of the larger dealerships and was reluctant to go to a smaller one. I was…read moresurprised to hear Justin (#1) say "take your time- there's no rush" and encouraged to look around the sales lot and test drive wherever I chose. When I found the vehicle that fit me, I resigned myself to several hours of waiting, but was actually finished and on my way in just over an hour. I am an older woman and appreciate being treated with respect - not condescension- and Justin (#2- mgr.) was completely respectful - heard my offer, countered and we came to an agreement with the least drama I have had in MANY years of car-buying! This was about as easy as it gets and if I buy again, I will go see these guys! R. Shaw Robinson

I've bought 2 trucks from here in the past 7 months. Like I told Edwin (the owner) when I find a…read morebusiness I like, I stick with them! Even if they don't have what you want on the lot, give them a couple days notice and they'll find it for you!

I bought my Honda here and they honestly have the best service for buying a car! They are very nice…read moreand freindly. I recommened anyone that needs a vehicle to check this place out!!

Great service advisor, fast turnaround on regular service. I'll definitely use them again.read more

I purchased my vehicle from this location September 2025 brand new and dropped it off April 21,…read more2026 for the 15,000 mile service check and while it was getting service they left my vehicle out in the hail storm and returned it to me today 5/5/2026 with a cracked from windshield and hail damage all over hood and roof of vehicle. Not only were they rude in regards to getting the damage fixed but they had no resolution to this issue rather than it was not their problem. I would stay away from this dealership, they are interested in only selling the vehicle and nothing after, their customer service is terrible. The "Gilchrist Difference" is a lie and a sham to get you to buy a vehicle. They care about money and that is all. While I understand a hailstorm is not something anyone has control over, they can help with the deductible from insurance offer one of their hail guys at a discounted rate, but they offered nothing and said it was my problem to deal with.

My recent experience with the service department was a good one. I recently purchased a 2014 Dodge…read moreCharger RT and after about a week I noticed a slight ticking from the engine. I was worried that it was the dreaded "Hemi Tick" and it turns out that I was correct. My lifters had collapsed and had damaged the cam shaft. I was also experiencing an issue with the power steering when the vehicle was put in reverse. They found that the power steering fluid was low (I was surprised that was even an issue seeing as how I just purchased the car. All fluids should have been checked prior to selling, hence the 4 Star rating). But it wasn't that big of an issue, other than having to pay for the power steering fluid. However, I am glad I purchased the warranty so the engine issue was covered, just have to pay my deducible. Overall, service was pretty good, and done in a very timely manner, considering what had to be done. My representative Jonathan was very helpful and kept me informed of what was going on with my vehicle.

BE CAREFUL if you're buying from Waxahachie Ford. My husband and I found two used expeditions…read moreonline listed at around 41 to 43K. Went in here yesterday to check out the one with less miles for 43K. It had a ton wrong with it cosmetically on the interior, like giant scratch marks from a dog on the inside of the trunk door, a cracked mirror, etc.. They ran my husband's credit. Everything was good to go. We were going to trade in our Nissan, which we knew we would be adding some of that to our new loan since we still owed on it. When all the paperwork was set and done with what they were offering, the price had jumped from 43K to 48K and they had us with a walkout price of 58K for a used vehicle that has 54,000 miles on it and its own set of cosmetic issues. The sales guy said the finance guy wanted to meet with us to discuss the changes so we walked over there, sat down and we were then told he was too busy to meet with us. Ridiculous. Please make sure you're checking the online price and the paperwork if you choose to risk it here.