1 Star - Avoid at All Costs I had an absolutely horrible experience with Jay's Auto Body. They were paid $16,000 to repair my truck and it took over two months to get it back -- and even then, the job was nowhere near complete. I was explicitly told OEM parts would be used, but instead they installed cheap aftermarket / Chinese parts and used parts and then lied about it. The paint and body work is terrible, clearly rushed and poorly done. Panel alignment is off, the front end alignment is wrong, and some of the work they were paid for was never completed. Screws sticking out of the bedside overspray on trim, dents everywhere pin stripes were put on side as a sticker and don't match the rest of the truck. Orange peel in the paint, white trash from attempts to buff the truck in every crevice. On top of that, lights don't work, which is a basic safety issue. Since I picked the truck up, they refuse to return my calls or texts, leaving me stuck with a badly repaired vehicle after paying top dollar. This shop took my money, wasted my time, did sub-par work, and then disappeared when problems came up. I would never recommend Jay's Auto Body to anyone. If you care about your vehicle, your money, or your safety -- go somewhere else. read more

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My mom had a hot and run in her car.It was bad.The backend was very bad.The other bodyshops said it could not be fixed.Jay said he Citrix it.The car came out looking brand new.Jays Auto Body is where to go in Cleburne Texas it the best one around! read more

Worst experience of my life! First, they screwed around and wasted SO MUCH time. They were suppose to fix my van. Jay himself told me they wouldn't give me back my van til it was fixed. The brand new bumper I got was all scratched up and scuffed up. Many things were still wrong with my van. My pcm was fried, along with other things. Jay calls me and demands I pay him my $501 deductible and geicos check they sent me. Even though I'm not happy with their work. He also knows I live 45 minutes away and expects me to get there right away. (Van is my only set of wheels and my husband has purchased rental to go to work). I tell him I cannot come til the next afternoon and he says ok. I told him a time and he said he would be there. I get there (this is tuesday) and he's not there, we complain about the things that are still wrong with my van (one of the guys who worked on it says "what do you expect for what your paying" even though this was an insurance claim) and then Jay says he will get it fixed. Come back in a couple days to pay. I called on Thursday and he says it's not fixed yet. Friday I get a call from his secretary telling me Jay wants payment NOW and to come get my van. They aren't fixing it anymore... (this call is at 4ish pm). The secretary tells me jay spoke to my adjuster and my adjuster said no to replacing the guage cluster (i called adjuster right away and find out he has never spoken to Jay). I ask if someone will be there after 5 to take payment and give Me my keys. Nope. They close at 5. So I ask to pay over the phone and have them leave my keys in van and leave it unlocked. Yes they can do that... but a payment over the phone is subject to a fee. I had to pay an additional $75 fee so I could get my van. When I picked my van up, drove it the 45 min home, the temp Guage didn't work, the odometer was reading 0 (my van had 200,000 miles on it) it had no power, there was a light on for low voltage and a light on for traction control. Check engine light was on. It also took 4 times to get the thing to start. Brought it to another shop and geico ended up totaling it out because they already spent $1500 to fix it and they were looking at $2000+ more. Jays had my van well over the 30 days insurance paid for my rental. Because of all of jays screwing around I ended up paying 36 days worth of rental ($35 a day plus tax), an additional $75 fee to pay on the phone, AND all the stress and confusion. read more

Jay's Auto's & Body Work - "Brand new bumper" - Body Shops Near Me - Cleburne, Texas

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Above and beyond what I expected. Very helpful and honest. I've been hit twice and my car looks new!

Top notch service highly recommended. Jay and his team repaired the damage to my 2017 Nissan Altima. There was some slight overspray, on the plastic fog lights covers, but not noticeable unless you look close. I'm a ride share driver so I'm hard on vehicles, and this is the best body repair I've had so for. Fair price. Will definitely use this shop again read more

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I really like this place! They kept me informed and worked with me every step of the way. I really appreciate the good work they did, and I'll definitely be back if I'm ever in need of their services again! read more

I used jay to repair the front end on my 96 Tacoma.the work was sloppy.AC line was not installed.i did it my self at home.windsheld washer lines not installed jay did them on the lot.the day I pick it up.his help open the power steering lines.they did not tell me.hay you need two quarts of fluid.jay offer to charge my AC.and gave me what I thought was a good price.i ask him if he had a way to check for leaks?? he said he could.i paid him.and even gave a small tip.5 dollar$ it leak down.i called him two times.and he was going to call me.he didn't.i paid some one else to do the job right.cost more.but I was told any problems bring it back..well jay you got all the money out of me.your going to get.if he would do it to me..he will do it to you.beware of jays auto and body works... earl read more