My boyfriend and I just moved to Orlando about 5 days ago, and I have been wanting an e-cig since before we left California. I didn't know what I was looking for because I am a novice when it comes to all things e-cig related. My boyfriend and I have been exploring the area around our apartment and we found Metrowest Smoke Shop. It is the best find we've made so far! We met the very knowledgable and kind owner of the establishment; Charaf, who helped explain all of the things we needed to know about buying a sustainable e-cig. He was friendly and is willing to take good care of his customers! :) If you live in the area and are looking to start e-cig usage or looking for hookah accessories/sheesha go here! The glass pieces are also very unique and interesting, a great variety of water pipes and some cool gas mask pieces. Prices are great, and the selection of sheesha and e-cig oil is awesome! read more

This place is AWESOME! Amin was EXTREMELY helpful! They were the only smoke shop in Orlando that had what I was looking for which is an Aspire attachment for my hookah which allows me to vape through my hookah! I had literally looked and called EVERYWHERE! I got a great deal on E-juice and Amin and I was having such a good convo that he forgot to put e-juice in the bag He called me AND hooked me up for having to come back. Now that's what I call "a 10" in customer service. I live a little far from the location but will definitely be returning for more products! I will drive for great customer service KH read more

My all time favorite smoke shop. Customer service is excellent, I've been coming to this smoke shop for years and not once have I had a bad experience. Stefan and Rachid, along with the rest of the gentlemen that work here are superb with details and patient with explaining the many different companies and products. Definitely recommend if you're in the area. Even if you're not purchasing anything it's always fun to stop by and see what they have. I get everything from candles, incense to my tobacco products so you will definitely be surprised what this hidden gem has to offer. read more

If you're looking for the best smoke shop in the city, this place is hands down the top choice. Not only do they offer an incredible selection of products--everything from vapes, wraps, and glass to the latest accessories--but their customer service truly sets them apart. The staff is knowledgeable, friendly, and always willing to help you find exactly what you need. Whether you're a first-time shopper or a regular, they treat you with respect and professionalism. It's the ultimate go-to spot for quality and service. read more

Red Dragon is definitely my goto because it's so close to home but now that I've met Mimi Red Dragon is the spot I suggest to all everyone! First off it's awesome to finally find a woman with a great deal of knowledge on the product... but Mimi is excellent! She guides you and informs you almost like she's reading my mind! I am blown away by my experience and customer service she provides! Great products, great selections, great prices, and Mimi who is also really freaking great! read more

Came here to get some papers, ended up getting 3 geek bars for a really good deal lol. Mimi was amazing, very knowledgeable. She took the time to explain everything to me. It was my first time coming to this smokeshop, and I'm glad I did, because I was able to discover new products. They have some really good quality. Also, the store was well organized and clean. If you ever go there, ask for Mimi very helpful, very thoughtful, and very patient :) read more

Went to the fugo smoke shop and the guy working there was so rude and didn't make you feel welcomed and he didn't know anything about his product so I walked down and found the red dragon and let me tell you it's 100x better there the young lady crystal was beyond friendly and made me feel welcomed and she knew about everything I asked. I will definitely be back and tell my friends about this place. Thank you for being awesome red dragon!!!! read more

Woww this shop is amazing so much stuff they have literally everything you would ever need the customer service is on point the young lady and the young man working there were very friendly and professional the prices are very good not to expensive at all this my first time checking out the shop and I must say they live up to their good reviews they now have a true regular customer going to start coming here everytime I need anything. read more

Coming into the shop today I wanted to switch from smoking cigarettes to a vape and crystal pointed me to a great vape she also set it up for me and showed me how it worked which was nice because I'm new to the vape world she was very very helpful the price was amazing didn't have to spend a arm and a leg great experience overall keep up the great work come check them out at red dragon if you haven't already!! read more

Absolutely fantastic experience at this smoke shop! Mimi provided exceptional customer service, she was knowledgeable, friendly, and went above and beyond to help me find exactly what I needed. The shop itself is clean, well-organized, and stocked with a variety of products. I highly recommend this place to anyone looking for quality products and service. Thank you, Mimi, for making my visit enjoyable!! read more

I've been to quite a few vape shops over the years, and this one stands out big time. As soon as you walk in, the place is clean, well-organized, and has a chill, welcoming vibe. The staff is super friendly and actually knows what they're talking about -- they took the time to answer all my questions and helped me find exactly what I needed without pushing anything extra. read more

Crystal is amazing she is super friendly and knows her stuff in the smoke shop. I had a lot of questions about my vape and she fixed it and taught me things I didn't know about it. Great job! Definitely going to start coming here! It's great when your dealing with someone who knows their stuff and crystal definitely knows and was such a big help. read more

Trying to stop smoking cigarettes so I came into the shop today before work to try a vape and they have a big selection for e cigs and running amazing deals on them also crystal helped me pick out two great flavors of fumes I'm glad I stopped in here will be back again and also thank you for being open so early in the morning it's really helpful. read more

This place is really good and people who work there are friendly and so nice, thanks to Amine he was very helpfull and he explained to me everything I needed to know about my e cigg and he even recommended me the best flavor since Im too picky on that but hey I finally have a smoke shop where I can trust on their recommendations thank you guys read more

Absolutely love this place! The owners are so knowledgeable and very helpful in finding the items you need! The incense collection is one of the largest I've seen with a variety to meet everyone's liking! I frequently go into this shop to buy all our smoking needs! Beautiful and we'll made pieces! This is the place to go to! Love it! read more

Came in the smoke shop today to get some katrom I'm new to katrom and didn't know much or anything about it really but crystal gave me all the info that I needed she was very very helpful and very knowledgeable about katrom she picked me out a really good kind thank you again I'm very very happy with my visit I came to the right shop read more

Staff is always 100 percent efficient with their work and the customer service is always topped off with a smile this is the only smoke shop to even deal with in this area Amine always helps me out with my smoke shop needs and is always very knowledgeable of all the products and information about the store. He needs a raise. read more

the employees were very polite and wanted to help you with anything you needed. they have a very large selection as well of glass and hookahs. the only thing i feel they could do to improve their store is to list prices on the displays to make browsing easier. all in all a great store that ill definitely come back to read more

The girls I met were Mimi, Mak, and Daysha. They were very welcoming, they greeted us once we walked in, answered many questions we had and throughly explain the products on shelf, gave me the best recommendation for vape flavors, Dutch masters, and weed strains thank you girls!!! You all are awesome. read more