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Red Factory

5.0 (1 review)
Closed • 10:00 am - 9:00 pm

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8 years ago

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Nordstrom Burlington

Nordstrom Burlington

3.1
(105 reviews)
4.1 mi
•$$$

This is a very good Nordstrom location. I went in looking to…read morelook around at the women's clothing and also to give the beauty and fragrance counters a spin. The beauty counters were attractively set up and there was plenty of help on the sales floor. I went over to the Lancome counter since I was getting low on some of the products that I usually buy from that company. The saleslady was very helpful and got me the cleanser and eye cream that I was looking to buy. I am happy with the service that I received and look forward to frequenting this Nordstrom store again.

I had a disappointing--and frankly astonishing--experience at Nordstrom Burlington. The good part:…read more a saleswoman named Eva K helped me put together a perfect outfit for my son's wedding--a beautiful silk and linen sports jacket (over $1300, but half-off); slacks, also on sale, requiring to be hemmed; a fine shirt; and even socks. The bad part: The sports jacket had to be ordered in my size. It arrived yesterday, not in a box, but stuffed directly into a small plastic envelope.a I took everything back to the store and opened the package there. The jacket was not my size, although a paper tag had been attached to the sleeve contradicting the interior label. It also looked like someone had stepped on it. I learned that the jacket is not (or no longer) in stock in my size. I returned everything, down to the socks. Good part: The return was handled graciously, down to the alterations fee. Bad part: I've wasted almost four hours (I live half-an-hour from the store); I have to start over again; and who knows if I can find anything as nice again? I frankly can't get over order fulfillment deliberately mislabeling clothing that they knew wouldn't fit, and abusing a beautiful garment to save perhaps two dollars on shipping and packaging. Thank you to the staff who helped me, but regretfully I won't be back.

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Nordstrom Burlington
Nordstrom Burlington
Nordstrom Burlington

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Emulsion Printhouse

Emulsion Printhouse

4.5
(14 reviews)
15.2 mi
•$$

These folks are the best. So great to work with, friendly, and amazing quality. I work with a bunch…read moreof different brands and have reached out for any of our needs (large and small) and they always deliver the best products and there to help with any advice needed. Huge gratitude to Chris and the EP team!

Avoid this Printhouse at all costs! I had an order of 200 units and roughly half of the order was…read moreunusable. Took it up with claims and they did not want to remedy the situation. 40/40 of the white tees I ordered arrived with the wrong color printed on them. Emulsion took responsibility and said it was there lack of attention to detail that caused the error, they reprinted and did the right thing. It only goes down from here. The lack of attention to detail and carelessness continued when I opened the box of hoodies. The embroidery on the front center was left of center and inconsistent through out the 40 units And I was able to use 5/40. 12/40 were the complete wrong color hoodie, and emulsion blames the distributor ( but how do you not make your customer more aware of this besides in the fine print ?) another 8 or so all had the threads pulling on them on the embroidery. 4 or so had blue die sneered on them that I was unable to remove with standard cleaning products. Chris from emulsion claims office declared that only 8 of the hoodies had issues and would reprint them. Now I'm left with more than 20 hoodies that I can't sell and scammed out of $600 (roughly). Additionally 30/80 crew necks I ordered are misprints and don't have full coverage from the screen printing. haven't heard back from them on this but assuming they'll take no blame once again. Chris is miserable to work with and actually said he didn't know why I was so upset. Maybe because my $4,600 order arrived in the worst condition out of any print shop I've worked with? The day that Alex guaranteed my items would be ready for pickup I had an email at 1pm from a production employee asking me to resend my files of the artwork (even though I had over a month ago and they were approved) safe to say my items weren't ready that day. Don't trust their guarantees on when your items will be ready for pickup or when they will return calls or emails. Scammy and sleezy team and company who takes no pride in their work!

Photos
Custom T-Shirts printing on high quality garments.
Custom T-Shirts printing on high quality garments.
Hearts for Boston Charity Tee - Printed and sold at Emulsion Printhouse, Artwork by the amazing Dan Blakeslee!
Hearts for Boston Charity Tee - Printed and sold at Emulsion Printhouse, Artwork by the amazing Dan Blakeslee!
Emulsion Printhouse

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Abercrombie & Fitch

Abercrombie & Fitch

3.2
(5 reviews)
4.0 mi
•$$

I went to Abercrombie Kids and purchased an item with cash. I asked for the receipt to be sent to…read moremy email and gave them my information. It took quite a while to check out but I was comfortable waiting. The person at the checkout had trouble figuring out how much change to give me, no big deal. I left the store and realized I bought the wrong skirt for my daughter after calling her on FaceTime so I went to exchange it. i was told I couldn't because I didn't have the receipt. I said it was suppose to be emailed to me, but it wasn't sent. The person I was talking to about the return was the same person who sold me the item originally. I told them I was literally here 10 minutes ago and spoke to you. They told me to call customer service because there was nothing they could do and they apologized for not sending the email. I called customer service and they said there was nothing they could do. It's hard to explain the frustration of turning around to exchange an item and receiving no help from staff and management when the mistake was their own fault. They said they were sorry for not sending the receipt, but there was nothing to be done. What kind of business runs things this way? They made no attempt to rectify the situation. I wouldn't ever shop here again.

Very organized store and the employees are super friendly and helpful. I came in right before…read moreclosing this Friday and the young girl working was so helpful and sweet and allowed me to try on a dress to buy for an occasion the next day even though they had just closed fitting rooms!!!! It is also a good selection of clothes and sizes in this location.

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Soft cotton shirt

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Soft cotton shirt

Red Factory - sportswear - Updated July 2026

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