Well, you can't call them on the phone to ask questions…read more They have nice pictures on their website. That's about it.

Remarkably unhelpful and clueless staff. Unfriendly. Just the opposite of my experience at REI…read morethe day before. Also, maybe they would do more business if they made it more obvious with big signs at the entrance that they have more inventory than what customers see on the ground floor (if that's the case?). Like a store directory of where to find what items in the store, like Sports Basement or even Target. Good luck to them.

Huge LL Bean Outlet with a great selection of clothes, shoes, and accessories. The staff is…read moreextremely kind and welcoming. LL Bean has good quality apparel, and I felt as though the outlet items met the same quality standards (likely overflow and past season items). Depends on what you consider value, but I found a great quarter zip for a very reasonable price. Pro tip - if you're a healthcare worker, bring your badge for an extra 10% off!

The staff is super welcoming and friendly. The service is excellent. They have up to 70% off on…read moresome items . It's definitely worth the drive. . Everything is well organized and clean .

I walked in because I needed a pair of swim goggles. They are probably cheaper on Amazon, but I…read moredon't like supporting Bezos & Trump. There were no greeters and no directory at the front door of the enormous store. I asked a young woman at the cashiers' desk. She said floor 2 on the left. I went up there. No goggles on the entire floor and no one else to ask. I left disgusted.

Dick's is a good place to shop for sporting goods and clothing. I love it when I am able to grab…read moresome good deals and clearance items. This store had some really nice shirts for working out and running. The quality was good and the prices were fair as compared to other places with similar quality and fabric. The store was huge, but maybe not as big as other Dick's stores I have been to, still a great place for active people to shop.

Poor experience with staff here. No care given. I was embarrassed when it was insinuated that I…read moremay be a theif. I asked to exchange smartwool socks in original packaging with original store sku label on there. I wanted a mid height not low ankle but had no receipt. No help there just insulted when it was explained as it may be stolen. Im sorry....no receipt no exchange. For the record to staff there Sku's are an inventory control system and point of sale pricing tool and its insulting to be told otherwise. They know if it sold from that store. Inventory is what I do as part of my business.

Samantha the manager was AWESOME! My kids hate trying things on and my 9yr old needs new snow…read moreboots. I bet him $5 they could find his size within a specific amount of time. She ran around the store with us and joined in on it running to the back getting sizes and laughing at our silliness. Now he ONLY wants clothes & footwear from EMS!!! Ty for making it fun!

I do love this REI! It's in the heart of Fenway and is a great place to find any of the outdoor…read moregear, gifts, and fun finds! I love getting to explore the store and always find something new. Although it's on the smaller side for an REI, it is bigger than it seems. They have decent selection of gear and brands - definitely all the essentials. You can order online as well to pick up at or ship to the store if a specific item is not available. I tend to utilize this if there is something specific (brand/color, etc) that I know I want and then it's super efficient to pick up. The staff is super nice and always happy to guide to the section you are looking for. They are also helpful if you are returning an item or exchanging and I love their commitment to sustainability in the community as well. I always see people down in the bike/repair area so that seems to be a super convenient option to have for a the cyclists in Boston. If you have an active lifestyle, this is the place for you to come on this side of the Charles River.

" Huge selection and store in general " They have a huge…read moreselection and the store in itself is big . Especially compared to other stores of this brand ; around Boston ma . REÍ is known and represents value , love it. The vibe is welcoming and service is helpful. I had a great time shopping in this store today .

REI is a Co-Op, so join, as it's a win-win for everyone…read more They have a really nice staff; the folks working there are into the outdoors. They like biking, hiking, camping, climbing and etc. they know the lingo, they know their merchandise, and they are always willing to help the customer. Hingham Derby Street Shops... well, parking is plentiful, I do tend to park in the back. Never jammed up back there. If you plan on buying anything, you will want to bring your own bag as the chain is 'bag free'. Prices are very good. Competitive with Amazon.com and better than Cabela's. I used to go to the store in Framingham when I was in metro west, also the store in Reading... I'm not sure if both are still there. Shopping since '96, Co-Op member since '12. No negatives,

Came in before closing about 40 mins and was greeted promptly by staff to see if we needed any help…read moreor info for our shopping! Location is setup nice, 2 floor style like most. They have basically anything you need for outdoors activities. I've usually shopped for hiking gear and camel backs or osprey / rei branded stuff. Also got a pair of hiking boots. I think it's cool REI is a coop brand. Member owned. They have plenty of sales going on, bicycles standard and electronic assisted, survival gear, clothing from all sorts of brands, boots and hiking gear, camping gear, lanterns, knives, paddles, water shoes, and also have deals on traded in gear. Nice experience. Love walking around and looking at stuff i probably don't need but it's a cool tool or utility purposed item.

I have a hard to fit foot and I needed waterproof hiking boots. One foot is a 10 1/2 and the other…read moreis an 11... Darleen found me exactly what I was looking for and took the time to teach me how to make sure I had the right size and fit! She was awesome! Yes, REI isn't cheap but with service like I received and the selections available, it's worth it!

This place is a shopping mecca for the best of sporty clothes. The prices are good and they have a…read morevast assortment of all the brands you want. I got a pair of flashy Nikes & some great hiking boots today. My daughter bought a lot more including some Patagonia. If you're sick of shopping online & want to buy things in person this is a great place to go!

Bought my Alpha SV Jacket here from the used section, and it looks brand new! Thankful for the…read morehelpful staff and clean environment this store provided

Staff were welcoming and knowledgeable of the products. They ran back a couple times to get us…read moredifferent sizes/styles so that we could pick the right winter coat. I feel like I'm ready for the Boston cold with my new jacket!

Always love to stop at LL Bean wherever I am at. They have great quality clothing and you never…read moreknow when you are going to find something you just need to get.

Taylor was our HERO today. We went to the Boston Children's Museum today and our 3 year old had…read morenot one, but two accident in quick succession. Needless to say for a kid that has never really had an accident, this was going to ruin our day. Can you imagine a children's museum that doesn't have a gift shop. Worse yet, there really weren't any places we could get stuff to get him cleaned up. My wife yelped for Kid's clothing and LL Bean turned up not too far away. We walked over not sure if we would find anything. Taylor welcomed us and asked us how our day was going. I shared our situation while my wife rolled her eyes at me. I mean why skimp on details when you need an outfit fast and the sizing isn't what uou are used. Taylor found us several options of shirts. My son chose the purple t-shirt. She went back and found more pant sizes. He left in a pair of blue waterproof pants to go with his purple shirt. Taylor even told us that oddly thus happens and we aren't the first family looking for kids clothing after visiting the museum. Alas they don't sell underwear but it slvaged our afternoon and was enough to get him down for a nap. I consider that a WIN with a capital W. My wife found some traveling clothing as well because whe wanted to support the store as well. I really wanted to buy stuff as well but I run way too hot and it is September. The summer stuff is gone but there is always their website.

A New England classic, LLBEAN. The name itself represents Quality, Outdoors and exemplary Customer…read moreService. The Wayside Commons store located in Burlington, MA Is especially known for its dedicated and knowledgeable sales staff. I prefer shopping here as the employees excell in product knowledge and will go the extra mile to locate product and place orders through scouring inventory in other LLBEAN store locations. Simply the BEST.

Wow, I forgot how helpful people could be at the store! L.L. Bean is one of those stores I forget…read moreto come to when I'm looking for outdoor equipment. I have a big hiking trip coming up and decided to get some gaiters when I saw the forecast called for rain every day. when I arrived, I asked someone to help me find where they were. I asked her how to know whether or not I was getting the right size she not only told me what to look for and how they should fit, she suggested that I go try on a pair of hiking boots just to see how they feel with boots on when I move around. I went up to the shoe section and told them I was just there to try on boots to try on with my gators. Even knowing that I had no intention of buying hiking boots, this young man brought me out three pairs of hiking boots to try on. And yes, I realize this all may be a ploy to try to get me to buy hiking boots.... But the attention to detail is spot on! I came over to try on gators. He brought me only waterproof high cut boots. He also stuck around and helped me figure out which size gaitors to get. Well, I am now a happy customer with a good set of gaitors and yes, I also bought the hiking boots. They were on sale!