I was desperately trying to find a dress and stumbled upon the store. I didn't know it was in the…read moremall and found my dream dress. They had an amazing selection of many different styles and colors and sizes. The staff was super friendly and beyond helpful prices were super reasonable and dresses are really high-quality. I got a prom dress for $190 and it's absolutely gorgeous. Super cute interior design highly recommend!

Pamela was very helpful Assisting with sizes and color…read moreoptions Unfortunately we couldn't find the color but the dresses here are worth the ride Future visit definitely in store Thank you for being friendly and understanding Pamela

Zero stars!!! We spent approximately $600 on my daughter's…read moreprom dress here in early December. During the appointment, the staff specifically asked for her school, grade, and which prom she was attending. That strongly implied the store tracks this information to avoid selling the same or very similar dresses to multiple students attending the same event. Despite that, at least five other girls from her graduating class have since purchased extremely similar dresses from this store. As a result, my daughter no longer feels comfortable wearing the dress she was originally so excited about. I contacted the store directly to ask why this information is collected if duplicate dresses are still sold for the same prom, and to see if there were any options to resolve the situation. The store never responded. For a business that charges premium prices and markets a personalized prom experience, this is unacceptable. If there is no exclusivity policy, customers should be clearly told that upfront. Collecting detailed school/prom information while continuing to sell near-identical dresses to the same event is misleading. Future customers should ask very specific questions about duplication and exclusivity before spending this kind of money here.

I brought my sister to shop here and immediately a lady told me that I can't bring my dog in…read morewithout even asking if he's a service dog or not. Then proceeded to say that he's gonna scare customers (even tho people were greeting my dog) and then told me I had to hold him even tho he's on a leash and does not bark. He has anxiety and so do I. I respect store policies but not workers who are passive aggressive especially at a retail job. But I can say there was one other lady that was so sweet and kind and actually greeted him. I'm pretty sure it pissed the other coworker that was being rude. All that attitude for 3 customers in the whole entire store in different areas mind you. I wouldn't come here again. 0/10 would NOT recommend.

I walked in, and every dress was immediately in bags, shoved onto racks to the point you couldn't…read moreeven tell what style they were the few that weren't in bags I touched and immediately thought that they felt like horrible quality and was utterly shocked when I looked at the price tag and realized they were over $500 each. There was a lack of variety, and the staff was less than pleasant.

Ordered a dress 6 months ago. promised it would be in, in April. Nothing…read more Have made numerous phone calls to find out where it is only to be told each and every time they don't know, we're going to look into it and get back to you. NEVER EVER GET A CALL BACK! Drove down to talk in person 3x and still no answers. The customer service sucks, No one does their job, always passing the buck off to someone else. Let's see if they'll do the honorable thing and refund me my money w interest. This is for MOG dress in 2 1/2 months. The stress alone they are causing me is unfair.

We had a wonderful experience at L'elite Bridal! The establishment was recommended by a dear friend…read morewho knows the best of the best of Boston. I joined my daughter, the bride, and her best friend on the dress shopping excursion. L'elite has a fabulously curated assortment of dresses, combined with professional and knowledgeable sales representatives. We worked with Shamim and she was excellent! Shamim was able to quickly determine which dresses would look best on the bride. We did not expect to buy the very first dress that she tried on, but that's exactly what happened. The process was that good at L'elite! In addition, Shamim made the experience fun and informative. Not only did we find the most beautiful dress but the experience was also the most efficient use of our time. It was an amazing experience! I would highly recommend L'elite!

My experience at L'elite was wonderful! Shamim helped me pick out several dresses that matched my…read morepreferences. The first dress I tried on happened to be the one but Shamim still encouraged me to try on others so I was 100% positive. Once we knew, she spoke to the alterations they could do in-house to make it fit perfectly! Can't wait for my dress to arrive and continue working with Shamim and team!

Had a great experience. Went in recently in a bit of a panic. My son's wedding 3 weeks out. My own…read moresuits don't fit due to weight gain. I was looking to rent a suit, but the alterations I would need due to my short and stout frame made renting impossible. Rita was amazing. She calmly went thru stock a few times and found me a suit on clearence (due to discontinued color); and sold it to me at the rental price with all alterations included. Hallelujah! Highly recommend these folks, and ask for Rita!

Rented 2 suits here for a funeral of all things and since Russo's has moved to Reading, I was…read moreintrigued about the setup and I had a good experience with them in the past. We went in to get fitted- we probably picked the wrong day the staff was super busy because it was wedding season! (Late June I was there of 2022). We waited as the people ahead of us were taken care of then proceeded to be fitted. I will say right off the bat I have a weird body shape- no jacket seemed to fit right- again weird body shape McGee over here. One of the other tailors freed up and took us right on back to the fitting rooms. He had me sized up in no time and in a comfy suit then went to work on fitting my stepson. After a few minutes we were looking spiffy and comfortable. I watched as rack after rack of groomsmen tuxes were bagged up and labeled ready for pickup, the tailor joked with us both about how crazy busy it was as he fitted us and generally kept us at ease. Suits rented- money paid and off we went. Here's the nice part- the shop was nice enough to let us rent the suits about a week early and when went to return them the shop was closed as the team was off for the 4th of July (well deserved after the craziness I witnessed with the weddings lol). So I called their number and left a message asking what do as I was going on vacation. Maria called me back and told me to not to worry about it and bring the suits in when I got back- there would be no late charge. Good to her word we were not charged and it was an overall great interaction with the shop. They take cash, venmo, and credit- but there is an extra fee for the credit card processing- a sign on the counter states this as well. One downside is there is not seating area in the main shop to wait- but the shop is so full of suits, and tuxes it makes sense why it's not there. Other than that- thank you Russo's for your kindness and understanding throughout the process of rental and return!

A place where dreams really come true. A high end feel however there is a gown for every bride and…read moreprice range. incredible VIP treatment and such a loving place. thank you for making my sister's wedding a dream come true.

Although I didn't end up picking my dress at Precious Memories, I did have a really great…read moreexperience. They carry a huge offering of wedding dresses that can fit within a wide range of budgets. I worked with Kim who was so nice and accomodating. I didnt feel pressured at any point and she completely understood that I was torn between a dress I tried with her, and I dress I tried at a different store. She let me come back a second time and retry my favorite so I could really narrow it down and decide. If you're looking for a personal, stress-free wedding dress shopping experience, I highly recommend contacting Kim at Precious Memories!

Unless you specifically ask for faster things are usually ready in around a week and always…read moreimpeccably clean. I've brought a few items over the years with various stains or dinginess that I couldn't get out myself and they've always worked wonders. To top it off the place is run by probably one of the nicest people imaginable. Prices I'd say are a a couple dollars higher than other places nearby based on what I've seen but for everything else I've mentioned it's worth it.

Service with a smile! I needed a couple of hems changed on my new jeans and the staff at Metro were…read moreso upbeat and efficient that it made a memorable impression. You don't get such high quality service like this often. The work was top notch and they even matched the original thread so the pants looked like they were perfect. The work was ready when promised and I had just as good an interaction with the counter staff when I picked up my pants as when I dropped them off. It only took a few days! The price was extremely reasonable. I'll definitely be back. Thanks!

Very nice Macy's location at the Northshore Mall. I was…read morethere shopping the cosmetic and fragrances department looking to replenish some products that I was running low on. All of the counters for all of the various beauty brands were attractively set up and well organized. On this particular visit to the store I was looking to replenish some Lancome skincare items and the saleslady was able to quickly find the items that I was asking for. I also saw an eyeshadow that looked good so I decided to buy that along with the couple of skincare items that I was purchasing. The beauty department was running a sale for 15% off their beauty products so I got a pretty decent deal on my items. The saleslady who waited on me was efficient and was a pleasure to deal with. I am happy with my products and I would definitely consider shopping at this location again.

My husband and I were looking for a suit. Dennis came over to us and introduced himself. He was…read morevery helpful. More than that he was funny, gregarious and knowledgeable. It was a pleasure to work with him. It was like bumping into an old friend. We had so much fun shopping for a suit. The banter between Dennis and my husband was hilarious. He is truly an asset to your company.

I needed a quick help with my work uniform, came to this place and a very nice lady was able to…read morehelp me right there on the spot. Definitely will be back and highly recommend!

I've used them several times for alterations and they always deliver a great result with quality…read morefor value. Sunny is very personable and listens to your needs and concerns and makes suggestions as needed. I will continue to bring all my alterations to them.

Great options for men's (and some women's) vintage clothing. Tons to choose from and fun to just…read morelook around.

Take a deep breath and walk through this place, then go back and dig into your favorites.. Boxes…read moreunder the hangers, there's so much great stuff here. This is as good as vintage picking gets!