Apologies to Willie and Julio... To all the Red Lobsters I lovvvvved before, Where I rejoiced coming thru the doooors.... Your food I oh so longed... I try and rhyme this sonnnng... To all the Red Lobsters I loooooved before... For awesome cheddar garlic (bis)cuits... Clam chowder soups I loved to bits... The clams so fried so good... The fish on planks of woooood... To all the Red Lobsters I loooooved before... It was just another visit... I came to savour more... But you then had ruined my order... And made good service seeeem.... to be a chore... So I did come but once again... I marched on forth into the den... And ended up in hell... The food really did do smell... This was not the place I lovvvved before... read more

It would love if they took reservations for large groups but as it was we, group of 8 + baby were seated VERY quickly on a Saturday evening (5pm). Both our waitresses were excellent. Specials were explained well and our drinks were at the table fast. The food took a bit long BUT it was busy so we didn't mind. Everyone's meal was very good and just the right portion size. We had two birthdays being celebrated and they brought out a little something extra for them. Did I mention how wonderful our waitresses were...they were a breath of fresh air. I highly recommend this location. read more

I'd only really been to Red Lobster as a kid when celebrating something. For Christmas, I received a gift certificate so felt they had to be used. I otherwise would never go as an adult. It just has this cheezy, busy, family vibe that I'm not interested in for a dinner out. We finally went so we could use up the gift cards. The place was teeming with small children but we got a pretty private booth. Service was spectacular, that is one thing this place has going for it, our server was thoughtful, attentive, and although the place was super busy, she never made us seem like it. When our appetizers were taking too long she brought our salads before hand. Food was alright, our crab legs were IMO overcooked and dry which made them difficult to eat. The sides were delicious though. Overall, we had a nice night out. Would we ever go back? No. But with a gift card we had to use up it was a decent dinner. read more

Went to this location the second time after my son's wish for Summer is to taste some lobsters since he couldn't recall the last time he had one, we were seated quick and social distancing was observed. Our waitress quickly grabbed our menu and we ordered in ample time. Everything was fine until, our rice was half cooked. I seldom eat rice , but at the time I needed rice for our meals, being one of our son's choice too for a side, and so , 2 sides were sabotaged. I admit I was really disappointed. Rice is the main thing for the meal I ordered on which mashed potatoes couldn't replicate exactly , diff palates to diff things, being seldom in restos now coz of this pandemic left me feeling unsatisfied.. the waitress did apologize but what can she do, it's not her mistake and it takes another 20 minutes to cook a new batch she said so we couldn't possibly wait that long for it.. thus the 3 stars.. read more

My third time to a Red Lobster. The music and decor haven't been updated a what appears to be a very long time. Had the ultimate feast, deep fried shrimp (2.5/5), butter bathed shrimp (3/5), lobster (4/5), and crab legs (4/5). Feeling very stuffed but enjoyed the food. Service was up and down, quick on the refills but took a long time to bring the bill. She was sociable but not overly friendly. read more

Team Tastic came here for dinner and we shared plates of the Island Jumbo Coconut Shrimp, the Fire-Grilled Lobster Salmon Shrimp, and the Admiral's Feast. All of these plates started with a basic side salad. Both the Jumbo Coconut Shrimp and the Admiral's Feast were plates full of deep-fried seafood. I was a fan of the fried scallops from the Admiral's Feast because they reminded me of chicken nuggets, but otherwise the fried seafood was a little too dry for my liking. The jumbo shrimp were more batter than jumbo but had a good coconut taste in the batter. The fire-grilled lobster was pretty good, but maybe a little small compared to what's seen in advertisements and on the menu. Vegetables were quite watery but the best part of this dish is that it's not deep friend like a lot of items on the menu. For dessert was a Warm Apple Crostada. This was basically a warm combination of an apple tart with a side of caramel and vanilla ice cream. read more

I am writing this after the second visit to Red Lobster because the first time I found the food tasteless and after several months I thought it was time to re-try. Starting with the place, it is still dimly lit, feels like it needs a full and deep cleaning. I wish they would've done it during all the months restaurants had to shut-down during 2020. Glassware is scratched and looks poorly, it should be replaced already. Now, time for the food. It was just as poor, bland and overall lame as the previous visit. The chowder was a very poor version of something that definitely is not chowder. I cannot tell what type of seafood they put on it because there was none. Bacon was also nowhere to be found. It tasted like a watered down canned mushroom soup. With flour added to give it some body. Another dish was the lobster bisque. This one was slightly better, somewhat better body and the flavour was there. As main the lobster-shrimp linguini was a sad, sad story. To begin, pasta was glued together (someone forgot to stir while cooking it). Lobster pieces were chewy, either by overcooking or perhaps the lobster spent too much time on the freezer. Flavours were none. The sauce might be an even more watered version of the canned mushroom soup I mentioned above. Thew salmon New Orleans was perhaps the better dish around. A little overcooked, but the spices used gave it a fair taste. Overall, after trying it twice I can tell the quality and overall experience is not good so I definitely would not recommend this place. It's a sad example of "don't believe in commercials", but worse than that, I think it brings seafood down. read more

Brought home take out: Small pieces of fish and handful of chips. Got bigger pieces of cod and container overflowing of chips at neighborhood restaurant. Wife took picture of her 1/2 full container of Bisque, that was only 2/3 cup, when said it was a CUP.. I have mentioned the portion sizes before. No improvement...Value not there. read more

Amazing service one bartender was so kind had to give him a tip for service and his kindness and 2 women were so kind and gentle my fav restaurant so far read more

For the record, I am a seafood snob. I was lucky enough to grow up on the coast and spent most of my life eating "caught today" seafood. I have been here for the last 9 years and accept that what I get here is not the same as what I get there. That being said, I still don't get why people think that Red Lobster is GREAT seafood. The first thing to the table is always the biscuits and they are the best part of the meal. I usually choose some kind of combination meal but it depends on what the promotion is at any given time. Tonight I had a Lobster-Fest meal with rock lobster, maritime lobster and shrimp with lobster pasta. The pasta was ok and maritime tail was ok. The best part (besides the bread) was the split rock lobster tail. It was cooked well and worked with the drawn butter dip. The prices seem to have gone up over the last few years and the quality has gone down or stayed the same. The food is edible but generally lacks the deliciousness required for us to wait in line for 50 minutes for a table. I know that I will go again as my father-in-law likes to go there when he visits, but it's not going to be a place I choose when it's my turn decide where we should go. read more

Late July 2018, Absolutely the best crab I've ever had in Calgary, go before the rush, we were there about 4:15 on a Sunday. Crab fest combo and the snow crab was amazing, you really didn't need butter at all. The Dungeness was just good but the Snow crab (jumbo?) was a real treat. We're going back in August for sure, just this location, we'll never be going back to the NE one. read more

I was so excited to come here, being from Quebec and never been to a red lobster in my life. All of the yummy commercials had my expectations set quite high. The weird thing about this place is that they do not take reservations for large groups. We called ahead to say we were coming but by the time we arrived it was completely full so we crammed ourself onto the tiny high table on the bar side instead of waiting for something to open up in the resto. They were all out of my first choice (Coastal lobster and shrimp) so I went with Seaport lobster and shrimp. Everything was quite tasty but it was weird how my sides came in individual bowls that didn't even fit on my plate. I guess it would have been easier to manage if we weren't all crammed on the tiny bar table but our waiter did a good job at removing the random bowls as they were emptied. Our waiter paid full attention to us because I think we were his only table and kept supplying us with everything we needed. I didn't go that far into the resto so I can't really comment on the decor except that the bar area was quite cute. The food came relatively fast but they seemed to have timing issues with certain sides because they arrived much after the plate and some people got their plates quite a bit later than the first wave of plates... but I guess that was because we were about 12 people. Overall not as amazing as I had imagined but I would probably return because... lobster :) read more

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So I had a family dinner and everyone there of course loves fish I don't at all so I looked at other things to get on the menu and was not happy with the chicken it tasted like it had been sitting there all day and was so rubbery and just coated in cheap bbq sauce so I ended up just eating the fries and the bread they need more options for people who don't eat just seafood. read more

Our experience tonight sucks! Our waitress was never around. Our food was served but no single cutlery around. So frustrated. Food was bland. I am not impress! read more

After work yesterday a friend of mine and I decided to treat ourselves with a little seafood considering we'd just finished work close by. close by We both had peach lemonade to drink which was very refreshing and replenished well by the server. She was a fantastic shorter blonde waitress who was attentive and friendly and kept our food coming, as we ordered quite a bit. We started with the PEI muscles, stuffed mushrooms , and shrimp cocktail which were all fantastic. The server suggested soup before our meal which was the only unfortunate part of the experience. We both were treated to lobster bisque cheeze wiz soup. Out of the entire thing that is the only part I would definitely suggest not to eat. It both looks like cheese whiz, smells like cheese whiz and unfortunately I tasted a little bit loo much cheese whiz. Beyond this soup the rest of the meal was great! We shared the steak and lobster and a pasta dish, both leaving uncomfortably full. Very pleased read more

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I have rarely gone to Red Lobster, I will be honest. The reason is because the last time we went the food was below average. They just cover everything in butter and think it will hid the mediocre food quality. I also felt the prices were way too high. Well, guess what? nothing has changed at Red Lobster. I felt the server we had was very nice; young, but nice; The food came out quickly. But that said, I must remind every one that I have not been here that often. Still, it's not that great. read more

Their food is fresh and the shrimp is the best shrimp I've had in my life. The waiter are so nice.

I am a regular to the NE Red Lobster and other than the usual waits, I have never had an issue. Food has always be hot, fresh and enjoyable. Due to time constraints, I went to this location and I was really disappointed. I ordered my usual platter which is rock lobster with crap and it was mediocre in comparison to what I usually got. Both the lobster and the crab were well over cooked, plus they were out of diet coke! We were here at 12:15 on a friday after noon so don't quite understand why they were out of pop. Not a big deal But with the food it was not a returnable experience. read more

Very rude and impolite servers! I had 2 guests and I invited them to the Red Lobster close to Chinook mall. after dinner I paid and I paid 5% tips as well (every body knows TIPS ARE OPTIONAL) and based on the service I only paid 5%, the Rude server who was an old guy, he through the invoice on table and he laugh at me and while he was laughing he was saying 5%!!!! Never again go to that restaurant. I am so sorry for the owner with this impolite staff! read more

Cannot make reservations in holidays and weekends. What's the point ... who needs a reservation on Monday thru Thursday? gotta laugh at this concept. :o) read more

An excellent meal. We ordered a variety of seafood which was was tasty and prepared to perfection. Efficient, friendly service, clean environment. Thoroughly enjoyed our experience today. read more

Awful. Terrible. Just not my style. I couldn't not get over how packed this place was and how crappy it was. The seafood plates are like minuscule. The commercials make the seafood look big and delicious and the shrimps were so tiny! Those biscuits that are their signature...terrible. Fatty dough balls that people were devouring. I did get a decent sized glass of wine though but I won't go back! read more

Red Lobster, Macleod trail gets one star because we got in right away. So disappointed!!! Like so many restaurants in Calgary, the quality of food is terrible. The presentation is horrible. For what R/L charges for all of their dishes, they should be ashamed!!!!!! We were there on Friday evening and it was so sad to see our dinners on the plate compared to the fancy pictures in their menu. My husband had the seafood trio and seriously, it looked like they took a handful of various seafood, pitched it in a deep fryer and then onto the plate. Even our waiter looked embarrassed to serve it to him. We decided not to make a big issue but to be sure, we will tell everyone we know about this terrible experience and will never go to any Red Lobster again. read more

We usually find the food at Red Lobster decent. This was the first time at this location and the food just did not taste good at all. The service was friendly but could be a little more attentive in my opinion as it did not seem too busy that night either. I had the Boston Bake and everything just tasted bland. A little disappointed that night In general as we don't have a Red Lobster close to home so had to drive a little distance to get here. I would not come back for the food here. read more

The food was fairly good. I've been multiple occasions and it's never blown me away. They do have a good selection so almost everyone should be able to find something. read more

Love seafood, and love the variety of the Red Lobster menu. The Lobster near Chinook is always crowded, but they handle the traffic well, seems like the place to go for birthdays, the staff sang several times over our meal, but that's why we were there as well. Go figure! In the end it's not a cheap date, dropped $240 for 4 adults and 4 kids. It's why we don't go often, but love it every time we do go! Coincidently both our kids chose it as their birthday meal this year! That says a lot. read more

Why do I keep going back expecting different results. I ordered the split crab legs. The we're dry, almost crunchy. Truly awful. The must microwave them to warm them up. Bill came to $95 for hubby and I. I don't mind paying but this was definitely not worth the price the baby potatoes were not scrubbed. They had dots of dirt on them. The cutlery was dirty...have I finally learned not to ever go back there again?!!! read more

Went to the Red Lobster on Friday afternoon dec. 4/15 with my wife and mother of 101 years old, The norm for us was two three times a month. When I asked what had happened to there Christmas Tree which the had been up for two weeks prior to this incident. I was informed that the head office had the restaurant on 36st NE, TAKE THE CHRISTMAS TREE DOWN. I think I've been pushed around long enough. So now that The RED Lobster has OFFENDED ME my family and I will never go back there. (enough is enough) If I could give the place no stars I would. So MERRY CHRISTMAS TO YOU AND YOUR FAMILIES. Regards Ron Russell. Okotoks. PS: my experience was at the red lobster on 36st, just before memorial dr. in the N.E. Have not found that web page yet. read more

This place is my go to for family dining! The servers are all so pleasant and accommodating. My three children are very picky eaters and the servers are always very patient. The food has never disappointed and we leave very satisfied every time without fail! read more

We decided to go for lunch b4 shopping and parked quite fast in the lot.Coming in we had a five min wait to be seated but the decor was neat and lobsters in the tanks to look at added fun.We were seated in a cool booth by a window overlooking the street.Our server was a cool guy(didnt catch his name but he was nice.The food was delish-surf &turf and we ate most of it(a bit leftover steak for our dog)My son had the Captains catch which he enjoyed as well.I had a long island iced tea-which was smooth.My husband had coke(he was driving)...all good. read more

Heard it was Lobster Fest so had to return. Everything was great but I found out that the lobster stuffed mushroom caps and the lobster pizza are on the menu year-round and I missed out because I was waiting for the Lobster Fest all the time. Oh well. Good to know I can have them whenever. I'm thinking that I should try the lobster nachos next time so I'll review those in the future. read more

Came early to get a setting of 12 for a birthday no waiting at 5pm. Service was slow, received our salad and had to wait to catch out server to get cutlery 5 min later. Didn't get what I ordered, but did not ask for them to fix it for fear of waiting a while to get it back. Was not asked for desert was given our bill rather quickly. Very friendly with the two kids, made sure they were happy. Didn't see the ladies washroom until I came out of the "restroom". The washroom had not been serviced today. Waiting after we left at 7pm, was at least an hour lined up outside and parking lot was horrendous. read more

Excellent food however the service we received was horrible. I went to this Red Lobster location with a large group of people (6) and we were told we would have to wait 30-45 minutes for a table. We agreed and watched as they cleaned off large tables, separated them and proceeded to sit smaller parties that had arrived after we did. Then a large party of 6 that arrived 20 minutes after us was seated before us. After waiting over 90 minutes and being seated we asked to speak to the manager. He did not apologize, just offered to give us free appies when we tried to ask why we were shoved aside he didn't want to give an explanation other then "These things happen". Well this location has lost my patronage and I will only go to the location in the NE from now on. read more

I've spent my whole 29 years wanting to go to Red Lobster because there isn't one in Vancouver where I live. On a recent trip to Calgary, my boyfriend and I finally made our way to this location. I was BEYOND excited. We told our server, Chris, that it was my first time ever in a Red Lobster and he made some great recommendations for food and was very welcoming and enthusiastic. I wanted to order the High Tide for drinks because they came in a commemorative mason jar, and was so disappointed to find out that they had run out of them already. Chris took a minute to ask how I spell my name, and came back a minute later with my very own Red Lobster name tag as a keepsake instead! I was so impressed with his service, and my meal was just as good as I had hoped it would be for the last 29 years! Huge thank you to Chris, and to everyone at the MacLeod Trail location! read more

I just had the misfortune of eating there for the first time ever. My mom got a water, it came 20 min late. I got a cesar salad, it came in my lap... Luckily it had like 1% dressing so it didn't stain my jeans. No manager came over to talk to us and apologize, no discount or anything was offered, and the server left the half salad on my table still... My lobster didn't seem very fresh either, as it took me breaking the tail to be able to remove it from the shell, it did not come out through conventional means. Overall: if they had lobster at Denny's, I'd rather eat it there. read more

This is a good place to go to get seafood if you are on a budget. The food is fairly fresh and the recipes are not bad to mediocre. Plus they have those addicting biscuits that you have to eat just one more of. Service is fair although sometimes the food takes a really long time to come. A good place to go during all you can eat crab or shrimp fest to get your fill for a low price. Very family friendly. read more

I don't care what everyone else says.... I'm a beginner at eating seafood, and this is right up my alley. Fresh Oysters are not my idea of a good time, so Red Lobster it is. I always have a nice time and a great meal! read more

It was not bad... It was ok to be a franchise.... The biscuits were good and I liked the stuffed mushroom ... In general the food was heavier than I prefer... But not terrible, it just could be better... The drinks were really good, the cocktails were delicious, and the service was friendly... read more

It was awesome once we walked threw the door they were very friendly and are waitress noticed we were wearing our jersey for the hockey game and she sped everything up made it nice and easy. They checked in a few times but not overly I can't say enough about the service and the food was amazing! So glad we choose there will be going there more often read more

Red Lobster's service wasn't as good as before. Last time I went it took a while to get our drinks( not cocktails, just pops) and the portions aren't as big. I tried the captain's catch lunch special( garlic shrimp, fried shrimp, and filet) shrimp was good but portions could be better. read more