Service was okay, very slow but the girl was alone. Food was okay, a bit on the cold side of warm. This is one of the shabbier Red Lobsters I've been to. Very old, dark, lobster tank looks dirty. Noisy, not really clean, dining room lights were on, went off during dinner,then got turned back on. The cheddar bay biscuits were served warm, not hot. Drinks were good but never refilled. The coconut shrimp was great, but we had to ask for the sauce. The potstickers were okay but trended towards cold. This was my second visit, still not the best restaurant I've been to. read more

We have eaten at this location for many years. That said,our recent visit will probably be our last. The menu has shrunk, and prices doubled. Things like sides were included,are now extra. Salads are no longer available. read more

Tonight was spur of the moment since I had a couple of Red Lobster gift cards that I need to get rid of and thought what the heck, why not get that for dinner. I got the crap alfredo with a side of waltz's shrimp and a baked potato. I also got seafood stuffed mushrooms and extra biscuits. Everything was prepared and cooked PERFECTLY. My online order said my order would be ready around 7:16 PM but I got there at 7:00 and everything was prepared, that's great! I was greeted at the door and a young lady walked me in, asked how my day was and how many I had to be seated. I told her I had an online order and she directed me to the window. She even left afterwards to go inform the carry out team member I arrived. Destiny N was my carry out hostess. She was quick and patient, even after having to get a manager to manually type in the gift card. While I briefly waited I noticed the place was spotless, something that's often looked over in front of house. Destiny repeated everything I ordered as she put it in my bag. The process was so quick and seamless on my end. I live downtown and I had left, gotten to RL, and was back home in 25 minutes. My partner couldn't believe it. It was 7pm on a Sunday which I know can be dinner rush and hectic but everyone at the front of the restaurant was prompt and kind from the hostesses to Destiny N. I will definitely return to this Red Lobster. read more

Red Lobster - Seafood Near Me - Columbus, Ohio

They need to close this location. Walked in the door no hostess one sad lobster in the tank. Waited for 10 minutes and. On one came out to seat me. No one was at the bar it was menus everywhere. Some you lady came picked up the menus slammed then down like she was pissed and walked right past me. If the workers have that kind of negative energy I don't want anything to eat or drink from this location. I walked right out you can tell it's the management at this location. If I could sign a petition to close it I would and I don't want to see people loose jobs but they obviously don't want them any way. Just read more

I struggled whether or not to write this review. 1. I wanted to be sure my judgement was not clouded by the fact I am not a fan of chain restaurants 2. I didn't want to admit I had dined at a chain restaurant and 3. It was a Monday night My mother, who is in her mid 70's, was excited to treat the family to a "fancy" meal for the holidays. She had purchased a gift card for The Red Lobster (Giant Eagle fuel perks), having fond memories of dining there and hoping it would please the pescetarian in our group of five. From the beginning, those of us being "treated" were weary. As it turns out, we had reason to be. We arrived about 5:30 p.m. on December 22nd. From the moment we entered our dining area we ALL smelled an odor similar to urine, to the point it made some of us gag. One description offered by a family member was it may be the smell of seafood excrement. Not sure exactly what it was. We ordered anyway, because we were seated and didn't want to upset our Golden Girl. As it turned out, the food was okay. I probably had the best dish, being the fish tacos. They had run out of Tilapia, and used Flounder as a substitute in the tacos. (shoulder shrug here) The fried dishes, on the other had, were less appetizing. The hand dipped fried Shrimp in coconut flakes, tasted more like coconut, than shrimp. The accompanying Pina Colada sauce, is really sweet and should be reserved for those who truly love the stuff. As for the Fish and Chips entree, the fish (not sure what type?) was the size of a 4x6 picture frame. In other words, unnatural looking, frightful. If you are a pescetarian, use caution when ordering grilled shrimp as the grill may have had meat on it as well. On the positive side, after an alcoholic beverage, and the arrival of more customers, the foul odor was not as profound. Also, their signature, as much as you want, biscuits are still tasty, loaded with butter, garlic and cheese. Just as we were headed out, feeling somewhat relieved, there were RAISED VOICES coming from what appeared to be the kitchen area. So loud, one customer stood up to see what was happening and made a comment about employees being "rude"; several other customers stopped their conversations and turned to the direction of what can only be described as a VERBAL ALTERCATION BETWEEN EMPLOYEES. I saw one employee exit from the kitchen area, saying she had "nothing to do with that" and she was going to wait on her table. Now that was a performance we were not expecting! As you can imagine, we beat feet out of there, vowing never to return to that location again. Several of us, took it a step further, giving Red Lobster the BIG X. read more

One star for the half of the food on my plate that i did enjoy. I won't be going back after last night. The service was slow and not very smart. Our drink and food orders were repeated back to us incorrectly (I asked for water, she was convinced I wanted iced tea) and then when we did get our food, we had no silverware, the mashed potatoes were cold, the steak was so over cooked it was like shoe leather and our crab legs didn't even show up. All this after waiting ten minutes to order and 40 for our food. The coconut shrimp were great as usual and the fried flounder was perfect. Now, the worst part about this place is that it is FILTHY! The seat and table they gave us were covered in crumbs. When I tried to use the salt and pepper, they were covered in grease or butter (ew) and the floors were covered in good sized food scraps. I actually watched a busser wipe a whole 6 top table (where small children had eaten) covered in scraps right onto the floor and leave it there. Good thing I was done eating... And now I'm done eating there at all. read more

The food was good and our server was great, however two members of my party ordered something from the bar and waited at least 45 minutes for the drinks to arrive due to the fact that no glasses could be found. There was a delay in getting our salads due to there were no chopped tomatoes. My sister ordered crab legs and according to our server all of the tools used to crack them were missing. It will be a long time before I go back, if ever. read more

where are the menu prices on their website?? you can't find them? website is horrible and not for a customer. i already passed on red lobster and will go find seafood at a place that easily displays their menu prices!! u literally had one job! a public menu/prices. i refuse to log in just to get menu prices!!! red lobster you suck! read more

The food was super sub par. My biscuits were hard. The lobster pizza had no flavor and I bit into a shell twice. The entree was ok . I got the ultimate feast. The seafood was cooked well but my sides of mashed potatoes and rice had no taste. read more

Disappointing. Only live about 10 minutes from location and the last two times I visited the serves were slow and seemed to keep disappearing. We ended up having a server take over for our server because he kept disappearing and wouldn't help us. She was very nice and on top of getting us our orders and anything else we needed. The food did not look freshly cooked and mash potatoes were dry. read more

This was my first time going to this particular red lobster in about 15 years. Last time I went it was dirty and the food was lack luster for the price. I took a chance and went back here with my friends and I have to say, it was a very pleasant surprise. The service was prompt and polite, very courteous. The food was hot and delicious. The only thing that took one star off was that when we first came in it took longer than necessary to be seated because there was no hostess at the seating station. read more

We stopped in for dinner on a Friday night around 6 and glad we did. It was busy and thats good, but not so busy we had to wait forever to be seated. They sat us in the back alone, never a good sign and we waited a long time for someone to show up and greet us and take drink order. BY the time the drinks ( all water) came back e knew what we wanted, and the area had started filling up with guest. Then the next big wait started. We waited and waited for food, luckily the kids meal mats were entertaining. Food came out, its was hot and fresh, enjoyed it all. I had the endless shrimp , but the wait between new dish was so long I only had one more kind (wontons NASTY) But the kids had fun, we enjoyed the break off the freeway. But this visit reminded us why RL is a once a year treat. read more

After reading some reviews I was skeptical but since it was a family Birthday celebration party of 9 I had to go. Hostess and waitress were wonderful. No complaints from anyone in our party. Food was delicious. You can fill up on the cheese biscuits so be careful..they are magical. Clam chowder soup was best I ever had. I do miss the Big awning that was over the front door but after 40+ years in same location some things are bound to change. Wonderful time had by all..Thank you Red Lobster. read more

Don't order the Endless shrimp unless you want an Endless wait. We both asked to put in orders for more when the meal came out and are still waiting 20 minutes after finishing the first course. We finally got the reorder in take out boxes with our check. Won't be back and recommend that others look elsewhere for dinner plans. read more

we have been to endless shrimp as a "team building" for our agency on several occasions and have had the best service and food ever! thanks to amanda's dedicated and experience, we get everything hot, fresh, and with hardly any wait! thank you for all you do and we will be back as often as you bring endless shrimp back!!! adoption gals read more

We made reservations and still had to wait 30 min, then when it was our time our hostess sat there and talked to a customer that she seem to know. When we were finally led to be seated, I assumed the restaurant was packed because we waited on our reserved seats so long & half the place was empty!!! After we were seated it took 10 minutes for our waitress and she brought out their cheese biscuits before she asked for our soft drinks. We ordered our food and drinks and waited there an additional 15 without receiving our drinks so we just walked out. Service was HORRIBLE and it seemed like there no one was in charge. read more

Everytime i do carryout they use this big platter with no division compartments. So the food is all over the place. The clam chowder is very running. Don't think it's made there. You hire very good employees, always smiling and glad to be there. Oh and the sauces are running too. I would like to have the sauces and chowder made at the restaurant. Why not, they have simple ingredients. read more

Very good service. But bar tending is below average. Would eat here again It is a clean eating space and friendly people read more

Terrible service. My sister was cold from the ac blowing above her head. She asked the waitress named shante to raise the temperature a bit and got an attitude with us. My brother in law asked why the hell the ac was on during winter and she told him to not use that language. He said he could cuss if he wants and told her to stop being a bitch. The next thing we knew the cops was called on him for calling her a bad name. Sure it was distasteful but come on calling the cops is stupid. There was no yelling involved. The cop even told us that they get calls all the time over little disputes like this that don't even matter. The 13 of us got up and left. They don't deserve business. read more

Wish we had the ability to give half-stars. Solid 4 1/2! Late lunch today (I'm retired so I can go when places aren't too swamped.) Had the shrimp specials! Wonderful flavor, smallish shrimp. A little salty, but that's to be expected in a chain restaurant. Stuffed mushrooms for an appetizer were almost the best thing that happened to us here. The best thing was our server, Brittany. Lovely young lady whose smile was absolutely beautiful and sincere! Not obtrusive but more than willing to do anything it took the make us happy. We took 2 hours and chatted and ate. I'm still stuffed at 7:30 and we ate at about 1:45. In short, 5 stars for Brittany and 4 for the food and ambience. Ask for her, she's great! read more

I thought there was a wait when I pulled up to this establishment. There wasn't, it was just 7 people outside the front door smoking. One of them was a member of the waitstaff. I am pretty sure there is a code violation in there somewhere. I didnt stay to find out what the food or service was like as I was thoroughly turned off. read more

Worst Red Lobster I've ever been to. I was served a bug with my salad, and disrespected by the manager. It's a shame that good service is hard to find! ...and people wonder why we are in a recession. read more

0 stars.this is the worst restaurant on the east side. Ive gven it many chances and they fail.awful staff,dirty,horrible food.my son and i went last week,i thought ok 1 more chance...,its what lobster or shrimp fest?i couldn't even finish the meal.felt ill.lobster was rubbery, shrimp was limp,got sick later (vomiting ).DONOT EAT HERE.NASTY!!!!!!! read more

My boyfriend & I were in the mood for seafood, so we hit up the Red Lobster. When we walked in, there wasn't anyone at the greeting station, then all of a sudden someone popped up and seated us. They were pleasant. We had a cozy little corner and our waitress was Kara. Nice young lady; clean uniform & her hair was up.....lots of people in the industry with long hair forget we don't want hair in our food. It was nice to see hers was contained. She took our order & the food came out nicely. No dirty dishes, the food was fresh and hot. Overall, I had a pleasant dining experience & I'd recommend the location Kara was a good waitress! read more

Restaurant needs cleaning.. I have never seen a red lobster that was poorly kept!! The services was nice and pleasant.

I want to start this review by saying that the customer service at this location was excellent. Now to the nitty gritty. I ordered the steak and shrimp at this location, It was suggested to me to try the New York strip, so I did. The food comes to the table and it looks wonderful. I tried the steak and right away noticed that they use a very cheap cut of meat but they charge a price like your getting quality meat; it's very tough and dry, though seasoned well I couldn't finish it. The shrimp could have been great, but the batter was bland, good shrimp can be eaten without cocktail sauce. I also had the rice pilaf which was good and a couple of garlic butter biscuits. The food at red lobster may at one time have been great but greatness has faded away. read more

The worst Red Lobster I have been to and I have been to many many locations. When one thinks of a chain restaurant one thinks consistency in product,atmosphere and service well that is not the case here. The only thing consistent was the price matrix. My suggestion drive on to the next one your GPS will direct you to. read more

My family brings my dad here for his birthday every year around Christmastime. Until this past year, they did not allow reservations, but they always managed to somehow accommodate our 15+ group. The staff is awesome, always attentive and accurate and willing to roll with the punches. The food is okay, definitely not upscale. The drinks are decent and we always have a good time. My dad loves it. The parking lot is big enough that we always find a spot even when they're busy. read more

Just enjoyed a wonderdul meal i had the lobster bake which was AMAZING great ratio of lobster and linguine and my boyfriend the endless shrimp....the waitress was top notch very nice friendly and attentive. read more

Nine members of my family went to Red Lobster yesterday to celebrate Mother's Day. Upon arriving we were told that it was a 90-minute wait and we were okay with that. About 40 minutes later they said our table was ready. We were all seated ordered drinks and proceeded to place our order. After about an hour we inquired about our food and they said that it took more time to prepare the food for a table our size. We watched other tables of 2 & 4 be seated order and leave and we still had not received our food. An hour and a half after we ordered we finally received our food. Although they did not charge for our food it still was a sad Mother's Day for the service that we received here. read more

Red lobster is sometimes full of itself they told me it would be ten to fifteen min wait to seat while there were clearly many open tables. But I was seated after a couple minutes and ate a ton of endless shrimp with not a bad batch. You have to tell them ahead what kind you want next or you will wait. Great food for sure as expected. read more

Service was poor food was cold... it took 15min to put in our drink order... 45min to receive our food order... our server was poor at her job... over we will Never done at this location again,.. read more

The last few times I have been here it's always been a long wait, or not so great service! Then for the past few weeks my hubby and I have been trying to eat here and it's always a two hour wait or a pipe is busted and they don't know what time they are going to open.... Don't get me wrong the food there is great but damn get it together, that's how you lose customers! read more

I went there with some friends and used the smart phone to reserve a table ahead of time. We got there and checked in and after waiting a while, my friend went up to the front desk and she was told it would be a 30 minute wait! She asked the manager what the point was of reserving a table ahead of time, then all of a sudden we were seated right away. There were a lot of empty tables so I didn't get that at all. Our waitress was wonderful so things did get better. Don't know if I'll be in a hurry to go back to this location. read more

This red lobster use to be my family's favorite place to have dinner! Last time we were here, we had a few mistakes but it was busy so we were understanding. Today is not busy at all, there are maybe two other tables aside from us. While waitresses are nice, the service isn't so great. Sat down and ordered the all you can eat shrimp and ordered a coke to drink. Was served the first plate with two sides, we were able to place out second serving of shrimp of our choice. After finishing the two small orders of garlic shrimp and a side of potatoes I then had to wait almost 35min for my order of garlic shrimp and linguini. Not to mention I needed a refill for my coke, hadn't had a refill since we placed our first order. This red lobster is/ use to be super nice fast and yummy! But now it's super nice, slow and nasty. All the shrimp tasted like it had been sitting for hours before served, our rolls were burnt and hard as a rock. I'm sorry but I'll probably be going to the Lancaster location from here on out. read more

We were on the road travelling back home on 8/11 and stopped at this Red Lobster expecting a tasty seafood dinner. This was the worst restaurant experience in my life from a personnel and customer service perspective. First let me say, the place was not overly busy. We were seated at a table in the bar area. A woman named Christy was working the bar area and eventually took drink orders. After a long wait, one cold drink was brought out but no coffee as ordered. We placed our orders anyway and waited, and waited, and waited. A different girl came by and said she would bring out some biscuits which never came, along with the coffee that never came. There seemed to be some conflict between Christy and another worker based on overheard conversation. After waiting over a half hour with no or very poor service, we told what appeared to be a supervisor that we were cancelling our order due to nonexistant service and we left. Christy was overheard loudly stating "awesome" when she was told we were leaving. If I were the manager, I would clean house at this restaurant and start by releiving Christy of the burden of having a job. This was simply inexcusable. No wonder this restaurant has a two star rating, which is at least one star too many. read more

If you have 2 hours of spare time in your life to waste waiting for your food to arrive , then come here. AWFUL !

I waited for a table as opposed to the bar, so that I could enjoy better service. I understand it would be more convenient for a single diner to eat at the bar, but I'm entitled to sitting at a table too. My waiter introduced himself, took my drink (water) order, and walked away. As he did, he sarcastically thanked the hostess for hooking him up and giving him another "one top." What he didn't realize is this one top heard that, and this one top is (was) a very generous tipper. My appetizer was slid under my face as I was reading a book, and he was gone before I even got a chance to look up. Never once did he stop to see how my meal was, my water refill was a drop and run. When he finally stopped long enough to see if I needed anything, I asked for the bill and a box. The box came, and then the bill came, under a bag. I paid my bill, rounded the tip off to the next dollar and left. I asked to speak to a manager on the way out, I didn't need the other diners hearing what was going on. The manager came to me, I explained the above, and his first response was, can I give you a gift certificate? I wasn't doing this for free food-or I would have carried on in front of an audience. It's no one's business why someone goes to dinner alone, and that lack of compassion/rudeness can ruin someone's day. I should know. I left in tears, and that is so unacceptable. The manager said the server was going to be sent home, but who knows. Unacceptable. read more

The service is not friendly what's so ever. Our waiter messed up every thing and tried as hard as she could trying to get us out of there faster by boxing things we didn't even say we wanted to go but just boxed them to mess with us. If I wasn't such a nice person I would ruin her job as a waitress because she has no character what's so ever to be qualified for a position as someone you needs to talk to people all day. read more

When we arrived, there were two hostesses and our server standing there. We did not get greeted at all. The two hostesses argued about where we were going to be seated, after several seconds finally took us to our table. Our server was the only good part about this experience. I ordered the bar harbor bake, witch I get every time I go. My husband ordered the create your own. When our food came out our food was cold as can be and my seafood wasn't cooked. The only thing warm was his steak. We notified our server and she asked if there was anything I would want to eat and I asked for coconut shrimp. The manager came out to ask us what was going on without introducing herself. My husband stated how the food was cold and the steak was more rare than medium, and how he thinks maybe they messed up on the steak and had to recook it, being the only explanation on why it was the only warm item. She rudely question him on how it was supposed to be cooked. In the end result none of my husband food issues were resolved nor did anyone ask what they could do for him. When I told her how my seafood wasn't cooked she didn't bother looking at it nor did she apologize. she stated that she was the head of house manager and she would notify the cook manager and have that manager come speak to us. She went to the kitchen to retrieve my food and brought it out to me. The food was warm this time but I had lost my appetite. The manager never came back to check on us. As we were leaving I asked the hostess if I could speak to the cook manager and she informed me that the cook manager was not working today. When I told my husband that we had been lied to about the other manager working he decided to call. He talked to the same manager that had talked to us earlier and asked why she never came back to check on us and he felt that it was bad costumer service. She said with an attitude that if we were not happy with the way she handled things that we could call back on Saturday and speak to her GM. She then said have a nice day goodbye and hung up before he could say anything else. For $52 I expected a better experience. I used to work at red lobster and I don't ever remember anyone having this experience. I also have worked the the GM Aaron and I know he would not like his restaurant ran this way. I hope no one experiences this like we did. I can honestly say I don't want to eat there for a very very long time. read more