I gave three granddaughters money to go eat some crab boil. They are 16-17 and have been taught how to tip. Piper 11 added their own gratuity amount to my girls receipts. The policy is part of 4 or more will have gratuity added. I can't help but to think because these are young black teens they were stereotyped. They lost my business. I always tip over 20% if the service is good so a lot of business' , including this one cut themselves short. read more

Store door says they close at 10:30 walked in at 9:50 and they not taking orders cause it takes 30 min to shut kitchen down. Might as well say y'all close at 10 not 10:30pm. read more

This was the first time I've been here, and it's one of my new favorite spots for sea food. The plates are super huge, so you better come with a big appetite. The staff and place are super chill. read more

Pier 11 Boiling Seafood & Bar - F3. Fried Catfish Basket - Seafood Near Me - Columbus, Ohio

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This was my first Crab Boil and I was nothing but impressed. Our server thoughtfully answered all of our questions and brought our drinks out in less than a minute. Our drinks were never empty before he brought us refills. The food was also out to the table in about 10 minutes or less. The seafood was all incredibly fresh and well cooked. The crab legs were cooked to perfection and cracked open so easily. Highly recommend! read more

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Real Great food crab legs are bomb The service was wonderful then ambiance he was fine read more

(Update) Cut the crap Pier One. Your "response" is pure lies!!! Your waitress communicated very clearly exactly what was done to my food. Stop passing the buck. Let me guess, the waitress is also to blame for your manager's lack of professionalism, and abundance of disrespect. He screamed at me, then stormed off without even hearing what I had to say. Unacceptable and inexcusable. That's the waitresses fault too right? Your manager and kitchen crew got caught giving below standard food and customer service. Just own it and improve. I personally wouldn't step foot in that hellhole if I was offered a lifetime supply of seafood boils. And I still stand firm in saying no one else should either. This place is DISGUSTING. As I said before to anyone reading this... EAT AT YOUR OWN RISK. (Original post below) If I could give this place a ZERO I would. I have never in life been to a place where the customer service was THIS bad. First off, the moment I entered the door I asked to be seated at a booth, but was told their booths were reserved for parties of two. I saw no problem with that and proceeded to be asked to sit next to an outlet. My waitress, who was super kind and professional, ended up sitting me at a booth after all next to an outlet. The manager starts screaming at the waitress from behind the bar for seating me there. Then looks at me and rolls his eyes. Against my better judgement I stayed. I ordered my meal (a crab boil bag), and when it came it was missing my crab legs I ordered. I asked the waitress (a new woman who was very professional and kind) to take the entire plate back and have the kitchen make me a FRESH BAG with my crab legs IN THE BAG this time. I told her I do not want any of the contents in the FIRST BAG/plate to be in the next bag. I wanted everyone freshly made. She assured me it would all be brand new content and that she threw the bag in the TRASH. I don't want to eat cold egg, cold potatoes and muscles that were re-warmed , so that was reassuring to me. Moments later she comes back with my "new bag" (so I thought) with my crab legs. I started to eat....next thing I notice I see my half eaten egg from the FIRST bag and the half eaten potato and corn cop that was eaten off of...again from the FIRST BAG. I called the waitress back and I told her to bring the manager over. He came over with a horrible attitude and started arguing with me because I ate three muscles (before I noticed they were NOT FRESH) and accused me of ordering and EATING a pound. It was half a pound I ordered. I told this jerk there clearly is a miscommunication with your waitress and the kitchen because I wanted a fresh meal. The waitress was confused and told the manager she threw my first plate in the trash. Did the manager/staff pull the contents from the trash and placed it back On the second plate then served it to me??!?! The manager then stated counting the content in the bag and tried to make me pay for it. I told him, in so little words, I'm not paying for a thing on or off this table and or plate. He starts speaking some gibberish I didn't understand and then storms off. Why?! Why the hostility?! I hope it's not because of the way I look?? His staff sure did have a lot to say regarding how he treats "customers of color", but I'll leave it at that. Save your money, the food wasn't that good anyway. Watery and bland spices and . All of which I can look past. BAD Customer services is something I can not. read more

Pier 11 Boiling Seafood & Bar - The half eaten egg from the first bag I believe they DUG OUT THE TRASH and reserved to me. Spend your Money ELSEWHERE!You've been warned. - Seafood Near Me - Columbus, Ohio

I really enjoyed my meal here. If you haven't been to a restaurant of this nature, your food comes in a bag ;-). Comes with meat of your choice, sides, gloves, and a bib. One of their combos is more than enough food for two people to share, and even have a little more. They have several offerings from shrimp (with and without heads), crab (king, blue, snow, dungeness), lobster, clams, muscles that can be made into a variety of combos with corn and potatoes and you can add additional sides of sausage and egg....they have a few cooking sauces as well. I really enjoyed our experience... the food was a little slow coming out - especially for the amount of patrons that was in the building, but our server kept checking on us, giving us updates, and was extremely attentive. Come hungry! read more

Well we tried this new restaurant we had some boiled seafood . We were not disappointed the food was hot seasoned and delicious. They have a full service bar several TVs and a nice friendly staff. I had the 1/2 lb crabs and 1/2 lb clams both in the Pier house sauce that's delicious . We had a nice waitress also . We also tried the whiting and Cajun fries . So the menu is fried or boiled . They had some items I want to go back and try so we will be back! read more

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Food first!... food was just ok! I got a bag with half lbs shrimp, half lb of snow crab and added sausage! I will say the shrimp and sausage u get plenty of... not so much crab just 1 claw! I still got a full belly though so no complaints. Flavor was ok. It's not like the food was so great i can't wait to go back.. but it wasn't bad like I'll never eat here again! If that make sense... So the staff.... our waiter was very good. But the front staff or the hostess was not good at all! Came in she ask how many i said 2 she said "he will be right with you" pointing to a guy that was running back and forth manager I'm guessing... ok so we sit and wait!! The the front area starts getting full.... I realized she never said how long the wait would be or took a name!! And i was gonna be pissed if other people got seated before us... i go back up and ask do you know how long the wait will be...she said I'm not sure home many? i said do u want to take my name! She acted like she did not want to write my name down and rolled her eyes... few mins later we were seated but if i Didn't get back up and make her write my name we would of got skipped! They need a better system! read more

Pier 11 Boiling Seafood & Bar - Seafood Near Me - Columbus, Ohio

Where do I start. So, I got into there restaurant, which is very very short staffed and told I had to wait on the waitress to arrive for her shift as the other waitress there was clocking out. I waited 15 mins for the waitress who was supposed to be there to get there and finally when she arrived I was sat. We got our water which tasted literally like how fish in a bag smells, terrible. So, I got a drink from the bar. Which was okay. Our food on the other hand was great. But, the water and service was subpar. read more

Great Seafood! The staff is very friendly and accommodating. Loved the background music. The manager is the Whip! Great guy! I would eat there more often if I lived in the area. I look forward to the dining experience when I know I am in the area. read more

Always order online and never had an issue with time or missing items. Food is always fresh and delicious like I said NEVER A PROBLEM. Will always be a customer!!! read more

Finally decided to try this place out for the first time yesterday....Never. Freaking. Again. It was horrible. I ordered a boiled bag w/ snow crab legs, shrimp, and sausage with Hot Pier 11 sauce. The sauce looked and tasted like dirty ass, thin ass bath water. The shrimp also wasn't clean and had big chunks of feces in every piece. I couldn't even finish my meal. I am utterly disgusted. read more

Pier 11 Boiling Seafood & Bar - Seafood Near Me - Columbus, Ohio

Okay, so my husband was close to Town and Country and asked what I wanted to eat. Having had a craving for seafood, I decided to give this place another shot. HUGE MISTAKE! I can appreciate the packaging. It was double bagged and no leaks. That is the best I can say. When I came to this location before the food tasted ok. However, this time the food was so salty, I was unable to enjoy it. I had to throw over half of it away. The crab legs did not taste fresh at all and had brown spots all over them. The were soft. GROSS! With so many other options, I will choose elsewhere from here on out. read more

I have been a customer since the begining. The size of the crabs were way better I must say the crabs are very tiny like bottom feeders. While other establishments have way bigger crabs and their flavor is wy stronger and zestier read more

Pier 11 Boiling Seafood & Bar - Why is there lemon in this boil. Just ruined the entire taste Shame on you... - Seafood Near Me - Columbus, Ohio

Literally my spot. I've been here 3 times in the past month. All for takeout. I live in Blacklick and it's stays hot all the way home. Sauce is good, I'd love mote crab legs w more meat, but what i get is all good. Everything has flavor and the take out service is always good! :) read more

Super disappointed in this restaurant. I have been going here for years and this is the only sea food place me and my family likes to go to but not anymore after the experience I had today. I will be getting the word out to anybody that will listen to not go to this location or any pier 11's for that matter. Today I received expired food, I called the restaurant and asked to speak to the manager. I didn't even speak to the manager because the same guy that answered the phone and said he would go get the manager was also the guy that gave me a 10 percent discount on my next order. I personally feel like 10 percent isn't enough but hopefully this will help someone save their money and breath on cussing them out for giving them expired food as well. Although this is my first time receiving a boil like this I won't be returning, I'm very disgusted. read more

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I've been there twice. First time, service wasn't the worst but definitely not good. Food was well seasoned but obviously not fresh, as I could tell the corn was frozen from a bag type. I went back a second time hoping to get better service and food, but this time was worse. I really wanted it to work because this is the only restaurant like this on the East side. Front end staff/owner is pushy and rude. Service was horrible. Wait staff is disorganized and not efficient. Food took over an hour to get both times. We ordered the shrimp boil and it was basic. Not fresh tasting at all. Alcoholic beverages were so salty I couldn't taste the alcohol. When we complained we were told there was nothing they could do. I definitely suggest if you are craving seafood boil, take the ride to Kai's Crab boil on Bethel rd. Pier 11 was NOT an enjoyable experience. read more

I have been here 3 times since Thanksgiving Day... They take reser if needed and they have carry out.. The Crab Leg combos are EXCELLENT! drink too.. Can't wait for their new location in the Stonebridge Shopping-Center to open up.. its closer to my home.. Try it out.. I haven't heard any complaints for any of my friends and family... read more

I had the shrimp boil with egg, potato, sausage, and corn. I did the garlic butter sauce with medium spice. It was amazing! I did a to go order, which took less than 10 mins to come out. And I got the lunch special which was only $14. I went back for take out again a second time last week and it was just as good. I'm going again today to dine in for the first time! read more

Pier 11 Boiling Seafood & Bar - Shrimp Boil with Garlic Butter - Seafood Near Me - Columbus, Ohio

The food was good. I don't think two king crab legs is worth $40 so it was def over priced to me. My main issue is that both times I've been here, we've had to sit and wait 30 minutes until someone even comes up to ask you for drinks! It takes FOREVER to get ANYTHING here, whether food or a freaking water. If service was faster and the food matched the prices this place would be way better. It tasted pretty good but certainly wasn't worth everything you experience to get your food in the first place. read more

Pier 11 Boiling Seafood & Bar - King crab legs - Seafood Near Me - Columbus, Ohio

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Had my wife's birthday dinner here and I was very pleased. They were very accommodating and professional. The prices were very reasonable and the portions were very generous. I ordered the C1 Seafood Boil which came with Snow Crab, Shrimp, Sausage, Corn and Potatoes with Garlic Butter. This was my first time at a seafood boil so I wasn't too sure if I was supposed to eat from the bag, so I said screw it and dumped it onto my plate. The food was very seasoned. They gave me huge portions of sausage and shrimp. The food came out fairly quickly given the fact we had a party of 9. Our servers were very attentive and all of them wished my wife a happy birthday. She was very pleased and we will definitely be back. I will say this I ordered a fried whiting basket for my 6 year old, and I have to say that was some of the best whiting I have EVER had. Next time I think I will get that because the fried seasoning was the shiznit! I kept digging my hands in his basket, poor kid... Seafood Boil 1-5=4.5. Whiting 1-5=5! read more

Pier 11 Boiling Seafood & Bar - C1 Seafood Boil - Seafood Near Me - Columbus, Ohio

Been here twice in the last week for carry out. Food is amazing (if u get boiled seafood order noodles). The seafood is fresh. The service is great. The interior is very nice. The prices are amazing for seafood and the quality. The house seasoning us amazing on the mussels with noodles and the fried shrimp are big and crispy. Can't wait to go back again!!!! read more

Pier 11 Boiling Seafood & Bar - Shrimp basket - Seafood Near Me - Columbus, Ohio

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The bar is great, two TVs for gaming. Small drinks. Food is salty. Not enough texture for the pier 11 sauce. It's too oily and needs more garlic and substance. The Cajun fries are good, great atmosphere, looks clean and it's very spacious. Neighbor hood meeting bar/place. But food gave it two stars. read more

Pier 11 Boiling Seafood & Bar - Seafood Near Me - Columbus, Ohio

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Grand opening... No specials period really??? Who does, I mean doesn't do that. Bartender was nice and wanted to do the right thing but needed a cheat sheet and help from another bartender to make a Long Island and one of their "signature" drinks. Hopefully thís is only a temporary opening hiccup and not a foreshadowing of what to always expect. read more

Glad there is finally one of these Boiling seafood places on my side of town. Issues we had was no wash station outside of the bathroom to prewash before you went inside. Drink service was slow. Service in general was amazing. Also they boil an egg in every bag! I have never heard of that. Can't wait to go back again and try their version of a Po'Boy with fried oysters. Definitely get the Pier 11 sauce and Hushpuppies. You will not be disappointed. read more

This place was insanely good. Our server Dwayne was excellent. Walked everyone through the ordering process. Making suggestions. We took his suggestion to try the Pier 11 boil. We got lobster tail, shrimp and crab legs. Absolutely terrific. The flavor was outstanding Dwayne also made my family feel so at home. I will definitely be returning soon read more

OMG! If you haven't already tried this place, you have to put it in your list of seafood places to visit! The food was absolutely amazing! I had the lobster boil bag with 1/2 lb shrimp, mussels corn potatoes and egg. In the mild Cajun spices... my party ordered the Cat fish basket with Cajun fries and also the Crab leg boil bag.... Eweeee weeee ... too die for!!! ! I will definitely be going there again! The service was a little slow and the waitress was friendly, tho not as attentive to our table.... but the food made up for it!!!! read more

Damn tasty. The waiter was extra cool. I guess we'll have to come back for seafood on the east side of the Bus read more

Pier 11 Boiling Seafood & Bar - Damn tasty. The server was extra nice and helpful - Seafood Near Me - Columbus, Ohio

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This isn't my favorite seafood boiling place in Columbus. It's just very different. The fettuccine noodles were a complete surprise; definitely a first for me. read more

Pier 11 Boiling Seafood & Bar - Crab legs, shrimp, corn, & egg - Seafood Near Me - Columbus, Ohio

Great seafood. Good choices and reasonable prices. Great choice for some crab legs. Loved the spice.

TERRIBLE!!! Placed an online order & they waited until time it was to be delivered to cancel saying they didn't have everything to fill my order. How it took 45 minutes after accepting the order to realize they were short is RIDICULOUS read more

DO NOT I REPEAT DO NOT EAT HERE My Daughter Love Tayzi decides to go to Pier 11 on East Broad. (Telling you TO MAKE YOU STAY AWAY). I never had a problem going to this location. Well about an hour later. I start to feel dizzy. Next thing I know I'm on floor extremely sick. After I scare the heck out of younger 2 kids. So I come to find out I was Non Responsive, blood pressure dropped super low and I was alone 2 hours later I wake up in er. Guess what. Severe FOOD POISONING. THE WORST. read more

Was good but crab legs very small. Good flavor wish they had unlimited crab leg night

I'm pregnant and all I wanted was spicy seafood. it literally tasted like they only put butter on it and it was cold

It was ok...I guess. It's obvious that the food isn't fresh. You could easily tell by the corn alone. It was frozen. The flavor wasn't bad...just wasn't Kai's. When I walked in, half the staff were on their cell phones. Everyone was polite but I can't see taking a date here. It's worth trying out. You might read more

The staff is very unprofessional in person and by phone. Waste of time spend your money elsewhere.

Crab boil shrimp boil . The best- I was pleasantly impressed with the selection for the price . I enjoyed the seasoned potatoes and the spicy seasoning. The place got some pretty bad reviews which made me nervous but after going i see why they are slow-and not so good about following up on the drink refills. read more

Amazing food and our waiter Ace was fabulous. We went for my daughters 20th birthday and we really enjoyed our time. They gave her a free cheese cake and sang her a song. Drinks are great! Wasn't very loud or that busy, open environment and clean. I always judge by the bathroom and that bathroom was spotless. I definitely will be back. We did get a pork sausage in our boil and we don't eat pork or beef. The owner gave us a discount for that mistake and I appreciated it. read more

Pleasantly surprising modern vibe restaurant. Went there for husband's birthday with some friends. Lots of food, great service and a fun atmosphere. When they did get my order wrong, they immediately --and I do mean immediately --corrected it and brought me an entire fresh bag. Servers were fun and sassy! For my own recipe, I would add more seasoning to the bags before boiling, but that's just my cooking preference. I definitely recommend this dining experience! read more