Had An Amazing process thanks to our sales person Alberto! It was a fast and easy process. He help…read moreexplain every detail to us with no hassle! I will highly recommend going with CarMax and ask for Alberto Car salesman.

The kid "cam" who wanted to make sure no one was was wasting their time, simply acted like he was…read morethere to help navigate through the carmax website . This review comes after his attempt to belittle my family. He asked several times . "So are you going to buy this car or just looking " "So we test drove the car for nothing " "How had you never own a car before " the remarks went on and on . He gave zero inventory recommendations . Most uncomfortable experience . First and last time stepping into a carmax .

Here's a Google-optimized version (a bit tighter, natural tone, strong keywords):…read more We had an amazing experience with Justin Crofton at Ancira Jeep! After being turned away by other dealerships, Justin went above and beyond to help us get into our new Jeep Wrangler. He worked hard to get us a great deal and made the entire process smooth and stress-free. What really stood out was how kind, genuine, and down-to-earth he was. He took the time to listen, never pressured us, and made us feel welcome from start to finish. It didn't feel like a typical car buying experience--it felt like we were actually being taken care of. If you're looking for someone who truly cares and will go the extra mile, ask for Justin at Ancira Jeep. Highly recommend!

Joey is the best! On July 17, I went back to Ancira Dodge Chrysler hoping to find Joey, the…read moresalesman who sold me my Pacifica a year ago. I had been having issues with my rear hatch closing much louder than normal. I took it to the service tech three times, but he made me feel like I didn't know what I was talking about, acted annoyed, and completely ignored me during my last recall visit and several pgone messages. .After weeks of frustration, I sought out Joey. He greeted me with a handshake and immediately listened to my concerns. He inspected the tailgate, reassured me, and reminded me that even a year after my purchase, I still deserve respect and excellent customer service. Joey is the definition of a true professional who keeps customers coming back. Thank you, Joey!

Faf was fantastic, he was very good with customers. Was not impressed with Jerry Lopez, he quoted…read moreinterest rates between 18 to 20% for a car for my son. Sure hope no one treats his children like that! Seemed to be trying to take advantage of my son because his experience at purchasing autos is limited. I would have walked out had it not been for Faf and his patience. Bought the car, ended well! Leigh

Several years ago I had a bad experience with Cavender's service department, and I let people know…read moreabout it, on-line and off. However, buying a car from them was the opposite - honest, no BS service. No pressure to buy extra stuff at signing ( I declined the extended warranty, etc., and they didn't argue). I think I got a great deal. Thanks to Chris C., Jeremy D., Bobby C., and Jaime S. Also, the receptionist who's name I didn't get, but who treated us most kindly during our visit. If you're in the market for a Toyota, I strongly recommend Cavender (I'll give their service department another chance).

both of my cars are from here, Norma and Moy's attention to customers is AMAZING!!! always…read moreattentive and helpful!!

Absolutely DO NOT buy a car here. After you buy the car you will have to wait 60 days for license…read moreplate over the 45 days they are supposed to give it to you; to get your physical plate from them. Only when I told I was going to go to report them they gave it to me that same day The only issue the car had was the back camera doesn't work and the manager specifically told me they would get it fixed and here I am over a year later still trying to get it resolved. Don't trust them. Service department doesn't know what they are doing and neither do the people in sales. The lady that answers the phone always replies with umm, uhh, i don't know, call back. IF THEY SAY THEY ARE GOING TO GIVE YOU A CALL BACK THEY WONT!!!! In the text message is the service manager. Told me she would call me back the next day and 2 days past. She changes her number...... I tried to call the number it's been disconnected. Now they don't want to fix it because it's a "cosmetic issue".... Okay so why lie right????‼‼‼‼ they were never going to fix it Clearly they are lacking in the customer service department.... Resolution: now I'm at Honda trying to get it fixed

We can looking at a Sequoia. Unfortunately we decided to go with another car at another dealership…read more But Tony the salesman was very welcoming and did everything in his power to get us the best deal. You don't find too many honest dealerships nowadays. These guys are legit & I'll be back in a few months when my lease ends and give them my business

If you're looking for a quality used vehicle and want a sales agent who truly listens to your…read moreneeds, I highly recommend Yordan Diaz at Red McCombs Toyota on W. Interstate 10 Frontage Road in San Antonio. When I purchased my vehicle 7 July 2026, my priorities were reliability, safety, modern technology, and practicality for my twins as they continue their college years. Yordan took the time to understand exactly what I was looking for and matched me with a vehicle that checked every box. His knowledge, honesty, and no-pressure approach made the entire buying process easy and enjoyable. I also want to thank Sam in Finance, who made the financing process smooth, stress-free, and tailored to my situation. Together, they provided exceptional customer service from start to finish. Yordan is a true professional and an outstanding representative of Red McCombs Toyota. I wouldn't be surprised to see him promoted in the future because of his dedication to his customers. If you're shopping for your next used vehicle, ask for Yordan--you'll be glad you did! ~Carmen Ramsey

As always, TEAM GUNN HONDA came through with flying colors. I came in on a busy Saturday morning…read morefor routine service on my vehicle, and the team got me checked in quickly and into the queue right away. While Ms. Chanti was assisting me, she noticed there was a recall on my vehicle related to an issue I had already experienced before the recall was officially posted. She took the time to explain how I could contact Honda and possibly be reimbursed for the repair -- which was a significant amount and greatly appreciated. She also informed me about an updated part that needed to be installed, and the team completed that while finishing my routine maintenance. In a short amount of time, everything was completed and my vehicle was fully updated. I was extremely impressed with everyone's professionalism, customer service, and attention to detail. The free coffee, comfortable waiting area, and outdoor seating were also a nice touch. The team at Gunn Honda is outstanding, and I always look forward to having a positive experience there. Special thanks to Ms. Chanti for truly going above and beyond for the customers.

I recently purchased a used Honda from Gunn Honda after my previous vehicle was totaled in an…read moreaccident. Since buying another car wasn't planned, I was working within a very specific budget and appreciated that the initial representative who contacted me by phone and text was friendly and responsive. However, once I shared my budget, I felt like the level of communication changed. When I was ready to visit the dealership, I was handed off to another salesperson who was kind, but seemed unprepared and unfamiliar with my situation. I was also surprised that their system still contained personal information from more than 10 years ago that had not been verified or updated before my visit. One thing I did appreciate was their large selection of used Hondas. I've owned Hondas my entire life, so I felt comfortable shopping there. I also liked their "one-price" sales model, although it does mean there's little to no room for negotiation. My biggest concern involved the financing process. We arrived with a pre-approval from our credit union and made it very clear what our maximum budget was, including taxes and fees. We were encouraged to let the dealership submit our application to multiple lenders to see if they could beat our financing. Later, we learned from our credit union that Gunn Honda had submitted the application for approximately $10,000 more than the amount we were originally approved for. Naturally, those applications were denied, and we were then encouraged to finance through a different lender at a much higher loan amount and monthly payment. That experience left us feeling like our stated budget wasn't being respected. Thankfully, we stayed with our credit union and were still able to purchase a vehicle that was only slightly above our original target. As a woman shopping for a vehicle, I also felt discouraged from asking questions. Since this was a used car, I wanted to understand the inspection process, ask about the tires, and discuss the minor damage that appeared on the vehicle history report. Instead of feeling like my questions were welcomed, I felt as though I had to justify why I wanted that information. Purchasing a vehicle is a major investment, and every buyer deserves to feel comfortable asking questions without feeling dismissed. Once we decided to purchase the vehicle, the paperwork moved surprisingly fast, which I appreciated. I also liked that I received permanent license plates the same day instead of temporary paper tags. That said, the overall delivery experience felt a little underwhelming. It seemed like once the paperwork was signed, the excitement ended. I've purchased vehicles from other dealerships where they took a little extra time to make the experience feel special like making sure the vehicle was spotless, celebrating the purchase, or simply showing more appreciation for earning a customer's business. While the detail department did end up filling the gas tank, it initially sounded like that wasn't even guaranteed, which left a poor impression. Overall, my experience was okay. There were definitely positives, including the inventory selection and efficient closing process. However, I believe Gunn Honda could improve communication, better respect customers' financial boundaries, make buyers feel more comfortable asking questions, and put a little more care into the overall customer experience. As someone who has been a loyal Honda owner for many years, I was hoping to leave feeling excited about my purchase instead of simply relieved that the process was over.

Nissan Ancira has definitely been the best Nissan dealership I've had my car serviced at. I…read morenormally have issues or setbacks at other dealerships but not here, Julian explained everything to me and kept me updated while my service was being done and explained everything that was done at the end and a complete rundown of pricing. I'll definitely return here for my next service update. (They even cleaned up my car for me very nicely, which saved me a step of doing it myself lol)

My husband took my car in yesterday, Thursday, June 25, 2026 because there seems to be glitch with…read morethe computer. Andrew Johnson, the service person told him that they were very busy and it would take 48 hours for them to be able to put the car on the computer and that we had to leave our car at the dealer. We are a retired couple and have only 1 car, so he asked if we could make an appointment for the following week so we didn't need to stay without a car. He suggested we rent a car. Rent a car to obtain a diagnostic evaluation? He also mentioned that we needed to change the break liquid, which was inaccurate since we changed out breaks and changed everything like 3 months ago. He would not provide an appointment for next week because it was not "allowed" and needed to leave the car. My husband went to Belken's where they changed our breaks and showed my husband that the liquid was fine. What happened to integrity and transparency at Ancira Nissan. We had a similar issue at Ingram Nissan and that's exactly why we started going to Ancira. Very dissapointed. The sad thing is we'll have to go to Boerne to get our car serviced since we bought an extended guarantee for the car. Be aware and check before you pay. We not only had to pay $189 for the computer diagnostic, but they were attempting to change our break fluid which was not needed.

This was nearly 4 years ago. I was really afraid that I had gotten a lemon because it's happened in…read morethe past! My Lexus is still going strong. I've hardly had to put money out on repairs. I've got a tuneup a battery and six tires so far... and my mechanic had to put some splash guards in the front. All the potholes in the city will tear up those things.!

This is the first time I have ever applied for a loan to get a vehicle. Not only did they have a…read morelarge selection of used, clean vehicles, they offered different options and packages. Rene and J at 57 auto are going above and beyond. Customer service may of been one of the main reasons why I was sold on my 10 Toyota RAV4 ! Thanks again!