Tony has fixed a few issues for us, a leaky main, an under sink basket strainer, and 12 angle stops…read morethat needed to be replaced. He and his crew are the best, and very knowledgeable of the issues in various areas on the island. They get the job done right at a fair price. I would hire them again anytime. My new "go-to" plumbers! Highly recommended.

Looked at a photo of my problem, said he couldn't find the part. Asked me to find the right part…read moreand call him. If I knew the right part, I would have done the job myself. ** fair enough. He did not charge me to look at a photo.

Someone warned me not to use Steve's Plumbing but didn't say why; however since they were the ONLY…read moreplumber willing to take my call, I felt I had no choice in the matter. Nathan showed up and he was nice and went out of his way to try and get the thing working. This was just to be an appt for an "estimate" but he still tried his best to get this water heater working. No go, it needed all new insides in spite of being brand new. Which were under warranty and shipped to me the following week. He told me the next visit should be around $185. and I was fine with that. The next day I got an email from Steve's stating that the "next visit would be $382. for whatever reason they came back for." This was upsetting as I didn't think I was covered for "labor" under the mfgrs warranty and would have to pay it out of pocket and it was a financial hardship. Almost 80 and existing only on a very meagre SS income. Emailed Steve's to ask why it was so high; no one responded. Then someone emailed after that to ask "how the service went?" and I asked the same question again, about why the estimate almost doubled in price? And again I got no response! When a business ghosts you it's not a good sign. There is clearly room for improvement in the area of communications. I was ready to look for a different plumber when by sheer luck I met someone who knew the manager of their Kona office. This person talked to the manager and explained my situation; the next thing I knew was that Nathan called out of the blue and offered to come back over immediately and install the new parts to get the heater working. He came right over, did the work and didn't mention a thing about money. I was thrilled and willing to pay the $185. he had originally quoted me but he said "no, not necessary" and left!! In the meantime I had found out that I did have labor coverage on the water heater's warranty. I emailed Steve's and reminded them about labor being covered and asked them to please get their money from AO Smith, the manufacturer. I hope they did since they deserve to be paid for their time and work. I was not looking for free work! I would definitely use them again and I would also request Nathan if possible. I must have called at least 4 or 5 other plumbers and only one responded saying he was booked up for the next 6 weeks. Such is life in Hawaii. If I hadn't have met this person who knew the manager this might have been a completely different story...

They were very expensive and the bill was not itemized to let me know what things cost. I did see…read moremention of excavation, which wasn't done or necessary. Felt taken advantage of. But did a decent job. I should hope so for what I paid.

When it rains it pours and we had another big plumbing issue arise! I immediately called Lindsay at…read moreBarack and scheduled an appointment. Must have been our lucky day because Riley was able to come in the afternoon with everything necesssary( confirmed through Cory) for the repair-we are SO appreciative to be able to have water-two outstanding plumbers-one phone call-best on the island without doubt. Kerry and Sue M

Barack plumbing installed my water heater exactly 2 years ago…read more beautiful installation, excellent 12 year warranty on the Rheem Gladiator heater. this week I shut off the valve leading to the heater while we worked in the bathroom. the first fitting from the valve started dripping immediately. water sensor alarms go off, we call Barack and they respond. they fixed the leak and gave me a discount off the regular service charge even though the warranty on their work was 1 year. I highly recommend.

Leon and his team are the best plumbers the best plumbers we have worked with in Kona for the last…read more25 years! The quality, responsiveness and cost of his work was fantastic ... fast, high-quality, and the most cost-effective we could've imagined. We had two slow leaks under the sink he showed up for the first visit within hours, even though it wasn't an emergency, and then two days later after he got the parts everything's fixed.!

Leon was great! He installed a hot water heater for us. Communication was timely and thorough…read more Pricing was great for the services provided. Will definitely contact for any future needs.

A huge MAHALO to Zach from P&S Plumbing for figuring out the source of our leak & quickly repairing…read moreit for us. Excellent service! Thoroughly explained our issue, the repair needed & even sent photos :) Highly recommend!!

Reliable service came to the house when they said they will. Technician was friendly and very…read moreknowledgeable about my issue and showed me the cause. He fixed my issue in no time flat. Great job Jeffrey from P&S plumbing. Will call again when i need it

Photoʻs taken at my House…read more On August 1, 2025 first visit, To repair gas line,came one more time. Never came BACK ! Cooked on a camping stove for over two months gas line never repaired. No answer To my weekly text Bad business Terrence If you go To your Yelp Page, the photos on that page were taken at my home, which I want removed. I Doʻnt have the wrong business, someone had Take those photoʻs for you use on your Yelp page. Whoever gave you those photoʻs had my family And I cooking on our camping stove for over two months. Thank you!!!

I am very pleased with the professional and quick service. Our hot water heater leaked everywhere…read moreand the new one was installed in a new location exactly as it should be, while the old one pipes were capped. The work is neat and professional. We're so happy to have someone we trust. He was even able to connect me with other tradesmen to help with other parts of the project. Great communicator and very reliable. Mahalo!

Eric was great! Responded right away, diagnosed the problem and came out and fixed it. Saved us!…read more Will for sure call him again if we ever have any plumbing issues. So lucky to have someone who can get the job done quickly, efficiently and not overcharge you, especially on the Big Island! Exceptional!

Provides high quality service at a reasonable price always responds to requests and get jobs done…read moreexpertly and quickly

A 20 minute drain pour cost me $300 and it was not an emergency. I told him that in the beginning…read moreand when I got the bill I said something must me wrong. "Nope. That's my fee." I'm on our HOA Board and told him that. I also told him pouring Drano in a toilet wasn't a $300 job. He didn't budge so I told him (Pau) that I would write reviews.

Lack of correspondence, disregard for any planning on the calendar, and expected to show up without…read moreproviding an estimate, other than the response of, 'whats your budget?' And then the quote was $3 under the budget. Poor customer service.

We've been working with, Lewie running a new sink and relocating drains and water lines in our…read moredownstairs bathroom. Lewie has been great, he's responsive and professional, his work looks great, he's on time, and he gives you that sense of confidence that you want to have before you watch someone rip into your house. We did require a permit and inspection for this work, Lewie coordinated everything with the County on that end and kept us in the loop, communication has been outstanding. The pricing Royal Flush gave me for the job seemed reasonable and now that I see all the hard work and time required to get things done I'm very comfortable with them and will be happy to call Lewie & Royal Flush again as we get into the other parts of the house. I'll update again once the work is done to let you know how the finish plumbing looks.

I'm going start off w/ the same advice they gave me(as he walked out the door).; Next time, hire a…read morehandy man!! 193$ for a leaky sink. They actually have the balls to charge you a "trip charge". WHAT!!! I'm supposed to bring the leaky sink to them?!?!! Once he made the comment about how nice my condo was.... I knew I was in for a gouging. It's inevitable w/ these ppl. So in part; NEXT TIME HIRE A HANDYMAN!!and have a crappy place!