The subway station is now operational as of November 16th. Management and staff are very…read moreinformative, helpful and friendly.

Free parking at the garage and shuttles everyday from 5AM-1230AM…read more Not much else to say.

I was just reading my review from 14 years ago after I noticed someone had commented on it and…read moreliterally everything I wrote is no longer true. First of all parking payment rates have drastically changed along with the hours that you need to pay for parking. There is no free half hour anymore. You now have to pay Monday through Saturday up to 10PM. I believe the rate is $1.25 per hour. You also must pay in advance and guesstimate how long you plan to stay and there's no half hour increments so if you only want to pop into a restaurant for carry out, then you need to either take your chances and not pay, or pay for an hours worth of parking. Also, none of the three places I mentioned that I visited exist anymore, but there are lots of great stores and new restaurants in Downtown Silver Spring to explore. This parking garage is the closest one to where all the action is in Downtown Silver Spring.

This garage is extremely convenient to all of the downtown shops and restaurants. It's well lit,…read morefairly clean, and has signs that identify which direction things are such as Wayne Avenue, retail/restaurants, elevators, and staircases. It gets pretty crowded on the weekends and evenings because of the time period and because it's free to park if you exit after 9pm on weekdays and free all day on the weekend. There are electronic signs that indicate the number of spots on each level as you ascend the ramps to the next level, but they're usually inaccurate. The technology to sense filled/vacant spots that's used it Tysons Corner Center, for example, isn't used here. Still, I've never had a problem parking. There are usually attendants on duty before 9 pm as well as several kiosks to pay before you return to your car. You can also pay upon exit, but that causes a line of cars behind you and is inadvisable on a busy night.

There are multiple entrances/exits and no attendants. There are three levels…read more This garage is very clean and new and is intended for only certain businesses, meaning you'll need to make sure the businesses you are going to (The Boro restaurants and the ICON movie theater) are directly attached to the garage, otherwise you'll have to pay for parking without validation. ICON validates 8 hours. I went to Flower Child, which was across the street but they don't validate this garage. Luckily, the movie theater folks validated me as a courtesy. I didn't see any electric vehicle charging stations.

Ok, first it's worth it to use for extended travel, say a week or nore…read more Now, the nitty grtty. The instructions on line don't fully explain what you need to know. Upon arrival you need to flash the barcode on the receipt you need to print out with your reservation. There might not be an attendant there so ty he barcode reader will raise the gate and let you in. A shuttle will take you from the garage basically across the street to the Crown Plaza Hotel which has shuttles to Dulles Airport every 30 minutes. Pretty simple. What they don't tell you is how to get back to your car after you return from your trip. You pick up the shuttle where all the other hotel shuttles pick up passengers, at the far end of the terminal baggage claim level. When you board, you must tell the driver you want to be dropped off at the Herndon Park and Fly. The shuttle you took from the garage to the Crown Plaza only drops off. It does not pick up...thst is, it's parked at the garage. It only goes to the hotel when someone at the garage needs to go there. So if you don't know this, like I didn't, you end up at stranded at the hotel. When I learned this from the hotel shuttle driver, I'd been waiting over 45 minutes. So by the time I got to my car to leave, the automated gate told me I owed an additional $7 because I was checking out over 45 minutes later than I had originally scheduled and paid for. Fortunately the parking attendant was able to let me out without having to pay the additional charge. Confused? Yeah I was too. Now that I know the system, it should go more smoothly next time. Forewarned us forearmed.

Made an online reservation through Airport Parking Inc. Arrived at the gate to enter and was told…read moreby attendant that the lot was full and that if need to drive across the street to park at the Crown Plaza. There the shuttle was leaving 15 minutes later than was posted on Herndon Park and Fly's website. In short, this place is a better deal than airport parking but is not worth the headache.

Nice large, clean, well lit garage. Stairs and elevators to shops. First two hours free.read more

Received a call from management, they corrected an error and super pleased. I was charged my…read moredeposit when they have a program that assists military families that are on the base storage waiting list and was refunded my deposit. I do appreciate the follow up and correcting the error. Thank you!

My husband and I requested a spot for our tractor to be stored at last minute literally within…read more24hrs of a notice and Amanda was amazing!! She quickly replied and got us squared away. We paid and was able to park our semi truck the next day. Very reasonable pricing especially with all the security features they offer. I'd park there again and recommend it to everyone! They have excellent customer service!

We visited the Gaylord National Resort's ICE sculptures and parked here. It cost $5 for up to 1.5…read morehour and $15 for more than 2 hours. This garage is a bit pricier than the street parking but they have a garage to maintain and run, and it feels safer to park in a garage than on a street, so I opted to park here. The interior is clean, properly maintained, and brightly lit at night. There are multiple entrances and exits and a few dead ends where you end up having to make a U turn in the middle of the garage, which is a bit odd. The signage is clear and directed me to the elevators and stairwells. You can either pay by foot before getting back to your vehicle or pay at the exit terminal (which might annoy people behind you if there's a line).

Rate posted at entrance was clearly $25 max in 24 hr period. No signage indicating anything…read moreotherwise. Online showed the same rate. So when we get to the gate the next morning, quite odd that it's asking for $35 despite only having been parked 18 hrs. Parking attendant refused to lower rate, but did not object to the fact that there was no indication of this rate change.

Another great MoCo public garage. Easy to locate, clean,…read morevery spacious parking spaces. It is super easy to locate pay stations at each entrance. Inexpensive, $1.75 hour. Free on holidays. You can pay the machine or use Pay to Park option online. I will certainly use this parking option again in the future.

The machine took my dollar coins but would not take my quarters, so I had to add paper dollars and…read moreit would not give me change. You suck..

Decent enough parking garage if you don't want to take your chances with the two hour parking…read moremeters on the street. Enter and get your ticket, find a spot, leave your car. When you come back, pay for the parking and then leave. Spaces were reasonably wide and there were plenty of them on a weekday. Perhaps later in the day and on weekends, it gets busy. But I was able to find a spot on a low floor near the exit easily. And speaking of the exit, follow the signs and the painted arrows. Don't try and work it out yourself as it's messy. There is a pay machine at the foot entrance on the ground floor. I didn't see any higher up.

Close to everything and convenient. Fills up quickly. Rates are good too. Drive smaller lower…read morevehicles.