Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

We hired Damon to repair a wall following a small home improvement project (we removed a small…read morehalf-wall, so the main wall was left with a hole). Damon responded promptly when he was referred to us, came to the home so he could give an accurate estimate, provided a fair price, and worked with us to schedule the several steps needed to complete the job. The hardest part of this wall repair was matching the texture on our textured walls - we didn't hold a lot of hope that it could be done properly. Damon assured us he would do his best to match it perfectly, and he delivered. His service was taken to a higher level when he agreed to pick up extra materials needed (floor trim & quarter round) that were not part of his original project scope. So glad to have found someone who really knew what they were doing and was enthusiastic about accepting the job.

Used them to do complex historic preservation. Competitively priced and top notch work…read more Great job guys!

My roof had suffered damage from decking that had been improperly installed by another company…read more The decking was pushing the shingles up and created leaks to the inside of my home. I requested bids from local roofers and I am very pleased to have selected Rhino Roofing and Exteriors, Cory Caudill, to do the work. Throughout the bidding process, I was impressed with Cory's professionalism and knowledge. He took the time to thoroughly check my roof and found that in addition to the issue with decking, that there was hail damage. As a result of his honesty experience and professionalism, I was able to have y insurance company help cover the expenses of replacement. His team of workers completed the work in one day and I am thoroughly pleased with the results. Cory gave me the confidence to put my trust in them, and I'm certain they will do the same for you.

Super nice guys and crew. Extremely responsive. Did solid work on my 140+ year old house. Called on…read morea Thursday, had an estimate on Friday and they started working on Saturday.

Taylor Home Improvement did an awesome job on repairing our hallway and ceiling after we…read moreencountered a water leak last month. Austin worked diligently with the mitigation team and insurance. He and his team were attentive to our needs, including a "time crunch" due to having out-of-town visitors and needing to get our place up to speed as quickly as possible. Austin and his team were also very polite, respectful of our property and left everything clean at the end of the day. We plan to use Taylor Home Improvement for future home projects and would highly recommend them to anyone in need of services like painting or home repair.

Taylor was referred to me as the sub-contractor for a window company for installation. Set up an…read moreappointment and took time off work to be there. Was called 10 minutes before appointment to tell me he was running late and if I was still interested he could be a 1/2 hour late. I said okay. 5 minutes before the new appointment, he called and said he was still 1/2 hr away because he had an employee get hurt at worksite and had to run to hospital. I said okay again. He arrived and took measurements, no samples of windows and said I would get an estimate within the week. Week and 1/2 later and still no contact. Between the report of injury, the tardiness, and the lack of follow-thru, I concluded my business should go elsewhere.

I had ABC Home Improvement do a complete roof and siding on my house . They did an amazing job and…read moredid it with in a timely manner. The crew was very professional and did everything the way I expected. They was very reasonable on there prices. I would highly recommend this company to anyone who asks.

From the owner: Give us a call too see why we are Always A Better Choice when it comes to your home improvement…read moreneeds. We offer a wide range of home improvement needs. From a simple repair to a complete renovation we are here to help our customers. Customer satisfaction is our number one goal. Call anytime to see how we can help.

I don't know how I could rate the quality of service any higher. Roof Masters and Exterior is an…read moreoutstanding company, and Shane is one of the good ones. He offers great prices, quick service, and, most importantly, he's trustworthy. It's hard to find a company that consistently delivers all three. I highly recommend Roof Masters and Exterior to anyone looking for honest, high-quality work.

I had a couple shingles blow off. The repairman charged me $250 for the repair. I'm extremely…read moredisappointed in what he did. He didn't try to match the current shingles and just stuck up what he had on hand. It now sticks out like a big sore red nose that I see every time I walk up the front walk. Thumbs down

Our job: Whole roof replacement & replacing/repainting all wood trims on the roof dormers & our 20…read moreyr old house. Jeremy's quote included all the details of the layers and measurements of wood trims to be replaced after spending 3 hours up on our roof/around our house. And he seemed honest and straightforward. His price, on average, was towards the lower side, amongst all the quotes we got. (Compared to roofers who came briefly then asked to come back for measurement or gave quotes without measuring but told me he could look at maps to see my roof; and another that did not give details of what were being replaced....I had a bad leaky roof before this house that we had to fix every year. So I didn't want to guess or worry if the job would be done correctly. Jeremy's detailed quote allow me to research and learn what/why each layer was needed.) When I needed to re-adjust some items that my husband had asked him to do, both Jennifer and Jeremy were open for discussion, eg I wanted to use PVC instead of wood trim and they're ok with it. I just had to pay for the price of material. At first, I expected a crew of 6 ppl as Jeremy had told me, but for my roof, Jeremy referred it to Al who, with an assistant, consistently worked on our roof. He was gentle, polite, experienced; he would educate me professionally when I had questions about the roof. The roof took 4 days of hard labor. It took them another few more days more to finish wood repair and painting on the dormers and around the house. Al worked meticulously to make sure everything was done well and looking great. It was a super-hot week for roof work but Al showed up every early morning, working till late at night on our roof. Some of the trims took him 4 layers of paint to cover but he worked tirelessly to transform our roof and house. He also cleaned up very well, the debris from the old roof and all the nails. Before I gave the job to Jeremy, I had some hesitation because there was a one-star review about them not showing up by a lady, amongst all the 5 star reviews. I called Jennifer who explained the lady who didn't want to put any deposit down but expect them to show up to work. I am glad I went with my own instinct that this is a honest company. They did a wonderful job. Jeremy also replaced 14 window screens for me, added corrugated drains for my downspouts. He gave workmanship warranty and Jennifer also helped us registered for the manufacturer's warranty. About 2 weeks after the work was finished, there was a severe rain storm and we saw a small drip from our exhaust furnace vent so we informed them. Jeremy sent Al right away. Al couldn't find any issue with the roof but he caulked the bottom of our furnace pipe up there, and we did not have any issues during the subsequent rainy days since then.

Had a roof vent cover go missing from a storm. Called a few companies to give estimates. Sunset was…read morethe best. Honest assessment, kept us in budget and it looks great. Was able to match a 15 year old roof vent so it doesn't look out of place. Didn't try to sell me a new roof from the first moment like the bigger companies. We will need to replace it in the next couple years (something we already knew) and this will be the first place I call.