I choosed this business of Used cars dealership because it's one of the most flourishing businesses…read moreof these present days, and I want to seize this opportunity to also make it affordable for everyone to be able to purchase and own their own dream rides.

I thought I'd never have to visit a junkyard again but here I am, thanks to owning a rare vehicle…read morethat contains discontinued parts from the manufacturer. I was in search of a driver side door actuator. I actually ordered one from EBAY but it didn't include the floor and trunk manual release. I took a look on Pull A Part's website for shits and giggles expecting them to have every model CTS except a coupe. To my surprise, the Baton Rouge location had a coupe in stock. Now the flip side was wondering if this part was still in the car. I drove an hour by both holding my door closed by hand and tying a strap to it, lol. Pull-A-Part granted me free admission for being a veteran. I arrived to find the part was still there. Now the other flip side was wondering if the part was still operational since you need the vehicle powered to test the actuators and the batteries are removed. You also need to remove the backseat, rear interior panels, and seatbelt to access the door actuator. Luckily Pull-A-Part has the vehicles elevated and spaced out which creates a decent work environment. I didn't even mind the fact that it began to rain. I even removed the passenger side door actuator for when it's needed in the future. Pull-A-Part discourages working on your vehicle in the parking lot. I needed to verify the driver actuator worked so I installed it quickly since my backseat and panels were already removed. I plugged it up and it didn't work. Disappointment was an understatement. Then something told me to pull on the floor release. The chime began to sound after hearing the actuator click. I closed the door and it worked. I did a little dance not caring about being seen, then I quickly hit the road after gathering my tools! P.S. Pull-A-Part only offers store credit. No refunds.

It was a nice drive from NOLA to BTR, that went well. Lol…read more I tried to call PRIOR to making the 80.8 mile drive to the facility to ensure 1) the vehicle was still in place 2) inquire of the condition 3) make sure they would be open Memorial Day. Well the answer to the 3rd question was resolved by the website. questions is 1 and 2 remained unanswered. Soooooo in spite of it all I took a chance and made the drive. After all, it was Memorial Day, BTR is not a bad drive and I was interested to see what the outcome would be. I will say this is a great idea. Whoever came up with. It is a great idea. You basically go on the website. See if the vehicle is in place, head on over and you remove the part yourself. There is a $2 admission cost, but if you sign up for the free VIP membership, there's a reduced price. And as a VIP member, your privyy to all sorts of deals that they send you via email or sms messaging. They provide you with wheelbarrows in the event that you have a heavy load to carry. But other than that, this is a DIY and it's best. So bring your OWN TOOLS!!!! Rows and rows of cars. Just imagine a vast wasteland of vehicles, but in a semi ordered fashion. In designated row and even particular spaces ie C304. All are ready to be taken a part as one needs. What I saw on the website versus what I saw in person we're starkly different. It was the Amazon vs Wish version of items. I must admit the vehicle that I was looking at it been there since March 2026 and this is the end of May 2026. So understandably things would be different. But my goodness, there was barely anything left of the vehicle. For your convenience, there's a handwashing station as you exit the yard. I found this to be beneficial, those junked cars are full of grease, grime & stagnant water from the rain. Also, in addition to being able to remove parts there is an area near the front door where they also sell other things. I guess things that they found in the cars, i.e. shoes, purses, etc.. Annnndddd I also found that they sell batteries and used tires. And they even have cars for sale. I did leave with a piece for my car, but not the ones I came for. So the trip wasn't a TOTAL BUST. I would return, maybe not to this particular location as there is one closer to my home, but I do like the idea of being able to find parts for the low-low. And I would also bring a person that is mechanically inclined to help with disassembly of the vehicle part that you need. I found the employees to be pleasant. Not very helpful, there was a sale going on and had I not mentioned it, the cashier was not going to share that information; HOW RUDE... Lol As I left, I heard in my Spirit, one man's trash is another man's treasure. This place truly embodies that adage.

Great! It was easy and quick, and there was no haggling. I sent them pictures of my car, let them…read moreknow what I wanted price-wise, agreed, and dropped off the car. The paperwork took about 15 minutes, and I got my check. I highly recommend.

Listen, these guys are for real. I made my initial inquiry concerning a truck I was planning to…read moresell. I had a figure in mind and guessed this would be some nasty typical strung out negotiation. Just not true. Offer was fair and never changed. Transaction also very easy. Thanks and I hope to have the opportunity to deal with y'all again ! Dave

Car stayed in shop for five months. Was told two new transmissions were put into my car; however…read moreit's still not going in reverse. Owner refused to give me a copy of the final invoice as well as a copy of the warranty

My car was at this shop for over a week and the mechanic still didnt fix it correctly. Had to take…read moreit back twice. Very Poor customer service. I think this mechanic was on WAFB street beat last year

I just want to be clear that this company preys on college students. I'm pretty sure Riverside has…read moresome sort of monopoly over all the student apartments in Baton Rouge. I totally understand that as a business they need to make money too; however, they charge by the day, its more expensive on weekends, and they have random hours and random rules that make it incredibly difficult to get your car back. You also must bring cash if you need your car because that is all they will take. The woman who works at the front is very rude and condescending as if CHILDREN (for the most part) aren't just spending over $300 in one day and it isn't a difficult time for them. If something important was left in the car, they won't even let you retrieve it until you pay to get your car out. Shady business, shadier people, no compassion.

Very disappointing experience…read more A car was parked for less than 30 minutes at a permanently closed bank (250 W State Dr, Baton Rouge) on a weekend, yet it was towed almost immediately. When we returned, we thought the car had been stolen and even contacted the police. While we were still there, within less than 30 minutes, the tow truck came back and towed another vehicle that had just parked. This clearly suggests predatory towing, targeting cars almost immediately rather than enforcing reasonable parking rules. We were charged $327.75, which is excessive given the circumstances and the lack of any reasonable opportunity to retrieve the vehicle. Be extremely cautious in this area.

DO NOT COME HERE. This was the WORST experience I've ever had at a business…read more 1. The front desk lady with the dark hair and glasses is straight-up RUDE. She didn't even greet me when I walked in--so dismissive. 2. I had to come back FOUR times... they had my car for a total of SIX WEEKS. When I came back the last time to get my car, it was on a "test drive," even though they told me to pick it up days prior (it's not exactly easy to run to Florida Blvd with work/ coordinating schedules to get a ride). Like, why are you taking it on a test drive NOW????? I had to wait 30 minutes for him to come back from the test drive. And I'm supposed to thank him for being "thorough"? ---- also test drove it for over 50 miles, who do you think pays for that gas? 3. No one mentioned they were waiting on a cosmetic part, so they called me to come back a few days after I picked it up the first time. WHO HAS THE TIME?????? 4. They left a big black handprint on the cloth interior of my car... 5. I was told not to be outside alone because there just happens to be 30 homeless people on drugs outside the building. The owner, Vu, is nice and was understanding of my problems, but that honestly doesn't make up for all the distress this experience has caused me. I wouldn't recommend this business to my worst enemy.

They did amazing. I got into an accident November 16, 2024 and my car was ready January 2, 2025. It…read morelooks like I just bought it from Nissan. Remember to be patient & let these wonderful individuals do their job. You're in great hands. Thank you so much! Plus, the communication texts were nice, too!