Ella helped us look at glasses we were interested in. She had excellent customer service and great…read moreknowledge on the product. Definitely would recommend this location to my friends because of the amazing service!

Lots of designer selections! Sizeable and returnable within 30 days!!! Yess go get summer ready…read morewith some new shades!!! Or y'all call em sunnies haha It was packed little hut and not much parking because the outlets of course. Friendly help! You gonna spend some $$$

Yez!!! Is a great Sunglasses store and the attendees are Awesome, I'm Recommending 100% Thank youread more

**Amazing service by Blake!**…read more I went into the store to get a screw for my sunglasses. Blake walked up and asked if he could help and I'm glad he did. He took the time to not only replace the screw and assemble my glasses again, he polished and tightened them as well, all at no charge and taking to me the whole time. The definition of above and beyond. Now I'm thinking about new glasses and I'll be back to talk to Blake. The whole store is awesome, thanks guys!

The foot scan and customer service are top tier. They let you know everything about how you walk…read moreand recommend based upon how your feet operate.

I want to support local businesses. This used to be Run On. Fleet Feet came in…read more As a seasoned runner, I want a local store that can help me fit shoes. I need access to running supplies and accessories as well as running attire. Here are my recent experiences: I came in for shoes and they were understaffed and sent me away. Twice. I came in for running nutrition and they focused on shoe fittings and I had to wait for a few dollar cash purchase. They recently eliminated the discount for being part of the local running club. And they mismanage the national program. That's if you can use it when you are turned away. This is a detriment to the national program which has deadlines on when you can use their loyalty rewards. Being turned away cost me my loyalty rewards. The national program refused to renew them and told me to ask the to comp it. Ugh. So overall, I would like to see Fleet Feet McKinney make some changes that improve the experience.

I found the perfect pair of sunglasses and received excellent customer service…read more The store was busy but the sales associate, Erika, still managed to ask my name and call me by name during our exchange. She also helped me find exactly what I was looking for for my boyfriend's birthday present. I had an image of a pair I'd brought in with me and was shown them, then I told her a little feedback on what I was wanting and she asked if she could show me another pair a little different than the image I had. The second pair was even better than what I'd originally intended to buy. Erika read my mind and helped me get the perfect pair for him!

They have no problem taking your money but when you need to have your sunglasses adjusted, they do…read morenot care. I purchased expensive ray bans and asked for an adjustment only to be told they don't do them today because they are busy. There's one other person in the store? Keep treating your customers like they are transactional and you will continue lose customers.

My husband and I were headed to this location to buy a specific pair of $300 sunglasses. We walked…read morein and only two associates were there. One asked if we had masks, and we don't. I cannot wear one and have a medical note for same. Interestingly, one of the employees that requested we wear a mask wasn't even wearing his correctly. When my husband pointed this out, he of course fixed it. We left. Don't tell us to do something when you can't even do it correctly yourself. We went to Bucees right after, sans masks, and found the glasses there. We will never visit Sunglass Hut again.

Mary was very helpful and amazing at getting my bent sunglasses back to their original shape. I…read moreappreciate how sweet she was and how helpful she was and I'm glad that I can wear my glasses straight on my face now. Best of all the adjustment was free.

I recently lost a screw from my Ray Ban sunglasses and tried to fix it myself without luck. So took…read morethem into the Sunglass hut inside Macy's at Stonebriar Mall. The store manager was very helpful. He had to remove part of the old screw, rethread the glasses then insert a new screw all at no charge. Then he straightened and cleaned them. This is the quality of service that goes with a quality product.

I must say my experience here was terrible. This place will hand you a demo pair of glasses right…read moreoff the shelf and still charge you full price. Terrible customer service and I would have saved a lot of time and money going elsewhere. Save yourself the time and go anywhere else. This is the first and last time I will do business with this company.

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Highland Village Sunglass Hut at 1501 Cottonwood Creek to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

Went to get some help with broken broken glasses. He changed the frames for free. No charge for the…read morenew frames.

I would not trust this place for a basic eye check, much less something serious. I walked out…read moreafter an hour waiting pasting my appointment time. If a Dr. can't manage their time any better than that, I would not trust that they would be able to address a medical issue.