The foot scan and customer service are top tier. They let you know everything about how you walk and recommend based upon how your feet operate. read more

I want to support local businesses. This used to be Run On. Fleet Feet came in. As a seasoned runner, I want a local store that can help me fit shoes. I need access to running supplies and accessories as well as running attire. Here are my recent experiences: I came in for shoes and they were understaffed and sent me away. Twice. I came in for running nutrition and they focused on shoe fittings and I had to wait for a few dollar cash purchase. They recently eliminated the discount for being part of the local running club. And they mismanage the national program. That's if you can use it when you are turned away. This is a detriment to the national program which has deadlines on when you can use their loyalty rewards. Being turned away cost me my loyalty rewards. The national program refused to renew them and told me to ask the to comp it. Ugh. So overall, I would like to see Fleet Feet McKinney make some changes that improve the experience. read more

Will never buy shoes again from there. They started to come apart from the material to the soles and they would do absolutely nothing. Said buy a new pair. read more

We came in 30 minutes before closing and the staff was already helping other customers. The staff greeted us and helped us within minutes. They were very knowledgeable, kind and helpful. The importance of having good comfortable shoes that fit my feet the way I walk is huge. We will be back for our next pair of shoes! read more

Fleet Feet - Comfy walking shoes - Sports Wear Near Me - McKinney, Texas

Tracy at the Eldorado McKinney Fleet Feet store was patient, extremely knowledgeable, and overall just awesome. Using their foot technology tools, he helped my brother and me each find the perfect fitting shoes. Definitely recommend visiting this store and asking for Tracy! read more

Ermagherd, I love this place. I'm taking a trip to DC in a few weeks and was looking for comfortable shoes ; shoes that were made to stand or walk in all day. I wasn't looking for fashionable or trendy... just comfort... and I expressed all of this to the lovely gentleman who was assisting me at Fleet Feet. He had me stand on their foot measuring thing- turns out I have very high arches (I thought they were normal?) and I've been wearing the wrong size shoe- slightly too small. So he pulled some arch support and brought out 3-4 options of shoes that fit what I was looking for, and in the correct size, too. I did spend quite a bit of money on the final shoes that I chose (fair warning!) - but I was prepared to do that so I can enjoy my upcoming vacation. I've been wearing my new shoes - Hokas- for a few weeks now and am loving them. Thank you, Fleet Feet! read more

I returned some shoes to Fleet Feet after experiencing severly painful feet while on vacation. Hayden at Eldorado Fleet Feet in McKinney, TX was so supportive and helpful with her shoe knowledge . She assisted me in finding a more suitable style that immediately stopped my aching foot. Thanks Hayden. You're a Godsend and I'll be your customer forever. Take care. Joanne J. read more

Run On was highly recommended by a friend and I was looking for a professional assessment on my needs for a walking shoe. I recently starting experiencing some heel pain with the shoes I previously selected and with the help of the Run On Team they made several recommendations along with well supported inserts. It's been two weeks since my purchase and it has made a wonderful difference. I highly recommend them and make sure you stop by. read more

Staff was nice and very knowledgeable about what shoe works best for my feet. Paid about the same I would for the Nike shoes that I often purchase. read more

A great selection of high performing shoes for active lifestyle or people that are on their feet a lot.

We were helped immediately and the sales associate was knowledgeable. However, went to the car and ordered online because they didn't have much of a selection in colors. A bit disappointing. read more

I have been coming here for many years. Sometimes to buy shoes and other times just to visually see the shoes before I order a pair off the internet. I brought my son here since he's not been home in many months. The shoes he's been wearing were full of holes and the soles were nonexistent. He runs daily to add additional information to this scenario. My child looked like a hobo! We had a great sales man, Alex, real personal, and he hooked him up with two pairs of shoes. Both pairs were Sauconys. He tried on Brooks, Nike, and other varies shoes. They actually measure the feet, width and length. They also watch you walk to see if you are a pronator or a supinator. I'm glad they do this. The customer is matched with the best shoe!! Another sale completed!! My son was so excited to leave with shoes that felt great. Once again I'm sold with what RunOn has to offer. Happy to be a return customer!! He has had multiple good runs since the purchase. FYI: They offer a 3% military discount. That's helpful! 2017/83 read more

Fleet Feet - Socks to choose from! - Sports Wear Near Me - McKinney, Texas

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As soon as I walked through the door, I was greeted and helped out. Mary measured my feet, asked a few questions, and grabbed some runners for me to test. Run On! has a treadmill and an outdoor option pool to test shoes. I really like this about their store. At the check out counter, there are all sorts of fliers for running events. I was also invited to join their Social Run on Wednesdays at 6:30pm. Thanks again, y'all rock! read more

Fleet Feet - Brooks Ghost 12 running shoes post run! Thank you, Mary for helping me find a comfortable fit to serve my purpose. - Sports Wear Near Me - McKinney, Texas

I'm a personal trainer and send my clients here all the time to get properly sized for shoes! Having good quality footwear to support our bodies is crucial! Went in today and had a great experience with Josh! He was AMAZING!!!! Super knowledgeable, quick and professional! Thank you Josh! Appreciate you guys for taking care of me and my people! Expect to see me again soon! read more

Fleet Feet - Brooks Ghost 14 ! My feet are happy again! :) - Sports Wear Near Me - McKinney, Texas

Great customer service and super knowledgable staff about running shoes!! Only issue if you have issues with dogs there's one friendly dog roaming around the store a bit.. LOL read more

Run On is different from other athletic stores. It's not a Dicks or Academy. They sell one thing, running shoes and apparel. So, the prices will not be cheaper than an athletic store chain. You shop here for the sales associates' knowledge of running shoes. My son runs cross country and track. I didn't know the first thing about running shoes. So, I take him to the experts. I would rather spend extra on good running shoes then worry about my son suffering injuries. We found out he pronates and needs inserts to keep his foot stable when he runs. He's run track and cross country for 5 years without any injuries. I feel it's always been because he has had the right equipment. read more

Love this shoe store for running shoes!! So good about fitting your feet with proper shoe!! Thanks Fleet Feet!!

What a great store! I drive by this place all the time and have always wanted to check it out. I have finally gotten to the point where I needed to buy some serious shoes because my feet have been hurting at work lately. I went in and was helped immediately. I told the guy helping me what my issues where and he took it from there. He measured my foot and watched me walk. He brought out several options and we talked about what was different about each of them. I made a selection and was very happy. Unfortunately, once I got to work, my feet and legs started to hurt more and more. Through no one's fault, they were hurting my feet more than before. So... the next day I brought them back (the receipt says there is a 30 day return) and there was no problem at all. The same guy was there and he took the shoes back with no problem. I didn't want my money back, just a different pair of shoes. He brought out another pair that I had tried the day before and we made the switch. This place is great and they really worked with me, which I appreciate. Thanks Run On! read more

Fleet Feet - Sports Wear Near Me - McKinney, Texas

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Busy. If you're not there to buy shoes it feels like your on your own. Regardless, staff is knowledgeable and moderately helpful.

Staff was very helpful in finding the exact shoes I was looking for. They didn't have them in store, so they ordered and had them delivered to my home. read more

It's somewhat of a shame this store takes a bit of effort to find - but maybe also that's a good thing because you have to WANT to go to a great store to come here. We lost our fav shoe fitter when the store he worked at (another brand) closed. We were recommended to try Run On McKinney and what a great recommendation it was. My husband is very picky about shoes and doesn't change brands lightly. Fitting was fantastic and he's been super happy with the new shoes ever since. read more

This is my 500th (!) Yelp review, and since so many of my reviews concern the truly first world problems of how tasty our food is (or not, as the case may be), I thought I would make this milestone about something far more important: keeping the body in one (mostly) properly functioning piece. With that segue... After having two pairs in a row from the Reebok outlet store that just didn't work for my feet, I decided that something entirely new was in order for shoes. I polled some friends and fellow Interneters about brands to try, but the overwhelming response was "Go to a good, full service shoe store and get them to tell you what you need" and a couple of them mentioned this place by name. With that, I headed to Run On! in McKinney (the town, not the district) and was greeted by the manager herself, who proceed to take over a half hour with me, trying on different shoes, watching my gait, measuring, squeezing and, in general, doing a very thorough job at analyzing my needs. I already knew that I was a supinator (essentially, rolling outward at the ankle, as opposed to the more common overpronation), and she agreed with the assessment and chose models accordingly. In the end, as fate would have it, the best fit for me was a "last year's model" from Brooks, which they had on sale, but not in my size. She made a couple of calls and found that the Run On! in Dallas had two pairs, and further, they were having a big tent sale on Saturday, at which time I could get an extra $10 off on top of the sale price! I went there on that Saturday and closed the deal, walking away (literally) with two pairs so that I could rotate them for better longevity. I've worn them for over a month now, and they're simply fantastic. So on this, the occasion of my 500th review, I urge my fellow Yelpers to take a step back and make sure you're taking care of yourself with more than just food and booze, and if you're needing some good athletic shoes to reach that goal, I know just the place. read more

My daughter and I went in to today looking for a new pair of running shoes. Hershel waited on us today and he was awesome. He showed us several styles and was not pushy at all. It was so refreshing to get customer service like that. This is my favorite running shoe store! read more

Don't be fooled by the small store, this place has a lot of great options to keep you running fit and right! I knew I needed to come to these guys for a shoe fitting once I finally destroyed my running shoes and I'm so glad I did. Instead of having you pick out the shoe you think is pretty, they actually observe the way your feet move when you walk and when you run and then suggest shoes based on YOUR way of walking to help get you back to the right position. The shoes I have from them are the best running shoes I've ever had because they fit me right and get my foot into the right position at each stride. On top of that they can fit you from head to toe in gear that will make you happy to go for that morning or evening run, instead of dreading it. Absolutely check them out! Great customer service, good prices, knowledgeable people! read more

Bought gift for my wife and she needed a different size. She tried to return them and basically was directed to a different brand - not the shoe she wanted at all. Really poor customer service. read more

Love the staff wearing masks and keeping everything safe. Welcomed my dogs traveling with me too. I have been a customer for years and they keep me coming back. My dr recommended that I follow their recommendations. It sure did help today. Mary used sensor equipment and listened. I left feeling great and being taken care of with my new shoes and soles. read more

Be very careful getting shoes from this store. The shoes that the sales person sold be were not in stock at this location and I was told that they would ship them to my house. It has now been over a month since this took place and every time I call the store I am told that they won't do anything about it but and I have to take it up with UPS. I have contacted the store several times and the issue has not been resolved. In my most recent call when I asked them why they would not do anything to fix my issue the person who answered the phone made up an excuse about the system not working today and then hung up on me. The customer service is horrible at this store so be careful once they have your money. read more

In and out... as I just had to pick up my race packet. Customer service was on par and I was greeted upon entering.

I will not be back. My boys father said he will continue to shop there. I appreciate ur recovery attempt yet the one associate ruined the whole store for me. Back to Luke's Locker it is. read more

Recently visited this location to have my gait analyzed for a new set of running shoes. The staff was more than helpful in getting me into a pair that were comfortable and didn't cut into my toes. They answered all my questions and took extra time to let me know of several running groups to join in the area. I'll definitely return when I'm ready for my next pair! read more

A friend of mine told me about Run On athletic shoes a couple of years ago but I did not go until last year. This is the way buying athletic shoes should be! The staff is very knowledgeable about their products and more importantly, how to fit your foot. I went to the Richardson store last year but found the McKinney location today to be the same incredible service. Before heading to the big chains where they hire the teenagers who have more interest in their phones & texting than helping you...Give Run On a chance, they will make you customers FOR LIFE! I even introduced them to a friend of mine today and he was blown away with their service as well! They also have running classes that train you for big events like marathons & stuff. I am a raving fan! The prices here are usually lower than the chains are as well, but they are not your 49.99 shoes, they are quality training shoes. read more

I have been to other running stores and this one is by far my favorite! I was immediately greeted as soon as I walked into the store. The employees were very nice and helpful. I was in the market for new running shoes. I lucked out and got there before the rush. Logan is the one who took care of me. He is very knowledgeable and took in to consideration what I was wanting in a shoe. He was very patient and offered great suggestions in shoes. I didn't feel pressured to buy anything. He made sure to touch base with me and see if I had any questions or need any help while I was shopping. I will definitely recommend this store to all my running friends! read more

Fleet Feet - Sports Wear Near Me - McKinney, Texas

Found the staff rude and uninterested in helping. Honestly, it felt more like a snotty atmosphere that didn't make me want to stay and shop.

I love run-on for all my athletic shoe needs. They are attentive, and always provide a great fit. Thanks to everyone that RunOn for doing a great job! read more

I am new to the running world so I am admittedly clueless about how to purchase sneakers for the use vs look. The staff are very knowledgeable and take their time making sure you have the best fit. No pressure to purchase the most expensive shoe but the best fit shoe. That made me feel good. Can't wait to try my new sneakers out. Thanks for making this a good experience! read more

Great place if you are looking for a high quality pair of running shoes. The employees are very knowledgeable and truly know how to fit for a shoe the right way. They have a nice selection although if you are looking for something cheap go to payless- this place is about quality and yes you have to pay for it. They had running classes and groups as well as sign ups for local 5ks and marathon type events. They had all the specialty socks and gear a real runner might be looking for. I would have given them 5 stars but they could not get me a shoe that fits. I have very difficult feet and while I know they really tried in the end they couldn't even order me a shoe wide enough. I was really disappointed as I wanted to buy half the shoes they sold! read more

This place is amazing! The staff is well prepared and friendly! All the Covid protocols are being held.. is a safe place to go get the fit you needs read more

This location's employees ALWAYS provide excellent service and advice. As a nurse who works in a busy emergency department, I am constantly on the move and my feet pay the price for it. Therefore, having quality, well fitting shoes as well as proper socks is a necessity. The employees here are great at evaluation of your gait (walking style) and making recommendations about which shoes will work best. To their credit, they have never tried to sell me the latest and greatest shoes. In fact, most times the style I want is on sale. I don't care if my shoes are the latest style, but they must fit comfortably all day. The store does a lot of community service in addition to selling great shoes. They have a donation box for old, usable shoes. Also, they have running programs for training and increasing your running abilities. read more

I bought nice socks from this location precisely because they said I could bring them into the store for a free replacement if they ever got holes. When they all got holes, I took them to the store they said they wouldn't replace them in store. Classic salesman scam. Nice location, nice staff, but that's just not cool. read more

Run On! McKinney is the best place to buy your first or next pair of running shoes. Their knowledgeable and friendly employees make sure you're running in a shoe that's the perfect fit for you. They also have a great selection of running gear and clothes but my favorite thing about Run On! McKinney is the classes. In January of 2009, I could barely run a mile. After taking Running 101, 201 and 301, I signed up for the marathon class and completed my first marathon last December. Today, I'm still running with Run On! and just registered for my second marathon this November. I owe my running success to the experienced Run On! coaches and the great training I've received. I've made tons of running friends share the same goals and that help keep me motivated. Thanks to Run On!, running has become a HUGE part of my life and for that, I'm grateful. Check it out!!! read more