horrible customer service, this guy who answered the phone was rude and unprofessional wanted to charge an astronomical price just for jumping no towing. He never even looked at it. If you look at this business ranking at the top of the search engine you'd think should be good. No call and check you will see. Also don't give your card over the phone. read more

I called for roadside assistance when my daughter and I had arrived in Evansville Indiana from TN and my SUV would not start. Josh "Red" arrived in less than 30 minutes and I was able To track his location on my phone like an Uber so I knew exactly when he was to arrive. He was very helpful and professional and helped me locate the nearest Toyota dealership. I would highly recommend Red's Roadside Assistance . A+ service. read more

This company towed my handicap mother's vehicle on a Sunday from a downtown business that wasn't even open/didn't need their parking spots for paying customers (we confirmed other Evansville towing companies will not do this). Charged a steep $200+, very poor customer service and the location was incredibly difficult to find. We then had to wait for a worker to bring the vehicle off of their truck when we arrived, the front bumper was scraped during this slow process - none of the 4 employees (who were just standing around staring) acknowledged this scrape that we all visually and audibly witnessed. They also use the Square app to swipe credit cards, this charges an additional 6% fee. STEER CLEAR from this business if possible. read more

Red's Roadside Assistance - Auto Repair Near Me - Evansville, Indiana

My daughter and I broke down along the side of the highway, and called roadside assistance, who in turn sent someone from Red's to our aid. When the driver realized we were two females, stranded, he called the state police to come and wait with us until he arrived. He said he'd want the same for his wife and daughter, and was just worried for our safety. He got us to where we needed to go, and pointed out places to eat while we waited, and where we should or should not stay, in the event that we had to stay in Evansville overnight (it was late, late afternoon when we broke down). He was polite and friendly and helpful. I could not be more pleased or satisfied. Thank you so much! read more

I called for roadside assistance through my insurance company. This company was dispatched to provide service to me. At 956 I submitted a request for air and tire change for spare tire that was also flat. If both tires would not hold air then I needed a tow. I waited an hour and half tell 1130pm at night. For BJ to show up on scene. Once on scene BJ aired up my tire we could both hear a leak. So he aired up the spare it held air and seemed good to go. BJ then changed the tires out. It was now 1200am 2 hours after the request was submitted. After completing his work BJ asked me to tell my insurance company that he towed my car to my house so that they wouldnt make a big deal about what happen and everything. I replied I am not going to lie and explained to him that is untimely effort to get the job done has made me mad and I would not lie for him. I told him I would tell them exactly what he did and he would get paid for the service provide even if he was excessively late. He then told me he would make sure I never get service from them again. Which thank you that's doing me a favor. Because I was being hateful to him by telling him I wasn't going to lie and explaining why I was going to lie. He then called his boss to tell them how I was being hateful because I wouldnt lie about what took place. I did not hear the conversation but from what his responses to his boss on the phone I think they said you cant do that now move on. I asked why I didnt get to speak to his boss and he said it was because I me have made them mad with all this nonsense. I never called them he did. So to the owner I would say please contact me i would love to explain and tell you how hateful I was to your employee after he made me wait 1.5 hours and then wanted me to lie so he could get paid more. Great first experience from reds roadside assistance. read more

So, I am in college, a small girl, and literally freaking out because my Dad is 5 hour north and I have no one that can help me. My car was perfectly fine and then just thought "Today lets break down even though I'm new". I'm a wreck and don't know what to do and these guys were so freaking nice. Like I wish I could underline that. Were at my location (and it was a little weird where I was at, but kept calling and after 2 calls got to me without problem) within not even 10-15 mins of someone PERSONALLY (not just a robot) letting me know they were on their way. Were super nice, looked at my car and tried to see if they could do something before towing, and were really quick but careful about doing their job. I would recommend these people to ANYONE. read more