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    Redstone Exchange - PX

    3.7 (3 reviews)
    Closed 10:00 am - 5:00 pm

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    3 years ago

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    5 years ago

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    University Pickers

    University Pickers

    3.9
    (28 reviews)
    1.4 mi
    $$

    If you enjoy antiquing, shopping local, or home decor, you may wanna check out this place. This new…read morelocation is quite large, it has 2 floors and it looks like it used to be a school so the building itself has some charm. They have several vendor stalls, but you are free to roam around and pay at the register by the door regardless of which stall you purchase from, plus no annoying sales people! Lots of parking, near downtown in a charming old neighborhood. They have events every few weeks, including farmers markets, so keep an eye on their socials.

    This was a lovely establishment but I will likely not return and this is why…read more I found four prints that were listed as "SPECIAL SET OF 4 / SPECIAL $40.00". Next to these two stickers was a third sticker that stated "Complete set of 4 $160". As I checked out at the front of the store, I wanted to make sure that the vendor was getting paid what they were owed. I didn't bargain down or argue for the $40, I made sure the cashier knew that there were two conflicting prices and that I didn't want to shortchange the vendor. Upon first asking if the $40 was the correct price, she stated loud and rudely, "IT SAYS SPECIAL FOR FOURTY DOLLARS." This was all she spoke while making direct and antagonizing eye contact. I acknowledged her words gently and kindly, that I indeed saw that sticker but also noticed that there was a conflicting price tag NEXT to the $40 one. The more expensive price was not crossed out or written over, they were listed next to each other. What I didn't say, but was hoping to clarify, was whether the store was okay being on the hook for the extra $120 if they were only going to charge me $40. The cashier simply repeated the same words, louder this time, and very condescending in her tone and manner, "IT SAYS SPECIAL FOR FOURTY DOLLARS" and pointed to the sticker to make her point even clearer. She said nothing else. I paid without further comment. As she bagged up the four prints, she included the additional document with the price stickers on it. I inquired if she wanted to keep the ADDITIONAL document with the price tags and booth label (for her records), making sure she didn't slip it in by mistake. Her tone, still very loud and now even more condescending, resounded as she said, "I WON'T BE REMOVING THOSE STICKERS BECAUSE THEY WILL DAMAGE THE PAPER." I wasn't asking her for a lesson on how adhesive works, I was simply trying to allow her the opportunity to keep the documentation for the vendor and the store to prove that she charged me for the discounted price. I've grown up in antique stores. My grandmother and mother both currently own/have owned their own antique establishments, so I'm familiar with the protocol. Maybe their protocol is different. My bad. I did not respond further and took the bag gently from her hands. It could have been the simplest and most pleasant interaction though. "Oh I see that there are two conflicting prices here. Let me call the vendor and verify that this one is correct." Or perhaps "We are told to take the lowest price listed on each product, so I can guarantee this is the correct price. Thanks for the concern though! I appreciate you looking out for the vendor!" Something, ANYTHING, more pleasant in terms of tone and word choice, would have been a better experience. I have also been in her shoes. I have worked in marketing and customer service for the past 20 years. I have worked a front desk, many, many times. I have been a cashier. I have been the rep who answered tweets at 11pm where a customer needed toilet paper sent to their hotel room. I know what it's like to deal with belligerent , arrogant people, with people who actively try to make your life a living hell because you work behind a desk, behind a screen, behind a uniform. That was NOT my intention, and that's what I think stung the most. In being kind, in being thorough, I was treated with contempt. Maybe she was having a bad day. Maybe I caught her in a moment where she had just dealt with someone difficult and assumed I was the same. There are a number of reasons why this transaction was so unpleasant. "Give her some grace!", the masses might cry. And I might agree with you. Normally, I would. But she was old enough to know better. The job she holds is not one that is difficult to execute, nor difficult to execute PROPERLY. Maybe I'm making a mountain out of a molehill. Maybe I shouldn't have let this seemingly small incident make such a huge impact. Or maybe, just maybe, this could've turned out so drastically different if this young woman had exercised the bare minimum and just been kind to me in return.

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    University Pickers
    University Pickers
    University Pickers

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    Dillard's

    Dillard's

    2.7
    (30 reviews)
    2.7 mi
    $$

    Dillards is a timeless and classy store...always. Are they hip to the current styles? Of course…read more But they also retain the magic of the traditional department store that has gotten lost over the years with strip malls dominating the landscape. Each time we come here the store seems spotless and well run. Kudos to the management. My wife purchased two pair of shoes and really enjoyed the service! Now...let's talk about those prices.

    I recently visited Dillard's to buy shoes for my 4-year-old, and unfortunately, it was one of the…read moremost frustrating retail experiences I've had in years. I don't typically shop in-person, but I had this idea that we might get help with sizing and understanding of the difference between the brands if we went in-person. Maybe there was SOME reason to still make the hike out to a box store, as opposed to buying on Amazon. Well, after waiting 20-30 minutes, trying on the display shoes, no staff in sight, and my 4-year-old begging to leave - I had no choice but to help myself.... In hindsight, yes, I should have just left and taken my business elsewhere, but my son already picked out a toy...so, I was pretty set on getting him shoes, a toy, and heading out. Anyway, after trying on all of the display shoes that I could find, I finally went into the back to grab several pairs of shoes so I could start fitting my child/hopefully complete my purchase. I was balancing six or seven boxes and organizing them for my son to start trying on when two staff arrived. I was finally asked if I needed help. Ha! I said that yeah I really did need help, but I had everything I needed at the moment. So, then, one member got a real stern voice and serious look on her face to tell me customers were NOT allowed in the back room. Like I was in the wrong or did something wrong - In front of my child. I said I wasn't sure if anyone was working the area, or if it had turned into a self-serve option. (Everything else has). I explained I had been waiting for almost half an hour, and I just wanted to try on some shoes. The staff member then told me that they had not been off the floor THAT long. Again, in front of my child. Like - why are you arguing with me about the amount of time I was waiting without help?? A simple, 'I'm so sorry for the wait--let me help you from now on though, because I'm the one that should be getting things from the back FOR you' would have resolved everything. Instead, the staff chose to reprimand me, argue over irrelevant details like how long they were gone from their post (you think I WANT to go do your job), and generally make me feel extremely awkward and unwelcome. To make matters worse, they stood off to the side glaring at me as I juggled putting shoes on my kid AND putting ones that didn't work back into their boxes. Wouldn't it have been helpful to assist me in that moment? Wouldn't it be great to say, "Hey, I'm sorry we got off on the wrong foot there at first...but, can I help a mom out by putting these shoes away for you if they don't work?" For reference, I purchased $130 worth of shoes and toys from the store that day and had intended to buy multiple pairs of shoes if anyone had been proactive in helping. But, honestly, it was easier to just go to Belk.

    Photos
    Impressive Gold International elevator, Dillard's Parkway Place
    Impressive Gold International elevator, Dillard's Parkway Place
    First level elevator hallway, Dillard's Parkway Place
    First level elevator hallway, Dillard's Parkway Place
    SJEC-IECO escalators, Dillard's Parkway Place

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    SJEC-IECO escalators, Dillard's Parkway Place

    Redstone Exchange - PX - shoppingcenters - Updated August 2026

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