This was an amazing experience from booking an appointment, communication before appointment,…read moreactual appointment and then after! I emailed on a weekend, asking about pricing. They emailed me back first thing Monday morning, providing information. They followed up with a text to see if I wanted to move forward and when I said yes they called. I was able to get in next day! The evening before I set up my portal account and sent my pups records. On appt day, we were greeted so warmly, like they already knew us, and placed us into a private room. I had a nice chat with a vet tech while she asked questions, and 5 mins later we were with the Dr! He sat on the floor with my nervous pup, got to know us and then took her back for assessment. He avoided intrusive procedures, rather offering less expensive alternatives and gave an over all heath assessment. They checked me out and the cost was very reasonable. While on my way home, they texted lab results that my pup was healthy and good to go! I am so happy I found Hess Ridge. You can tell they love what they do and care to build relationships with you and your fur baby.

Dr. Skarie and his team are absolutely amazing! I was in…read moretheir office earlier this week with two of our dogs for their annual wellness exams and vaccines. One of the vaccines was out of stock and scheduled to be delivered later that day. Dr. Skarie truly went above and beyond by offering to have one of his technicians come to our home in Elizabeth to administer the shot -- saving me a return trip to the office. That level of care, thoughtfulness, and dedication is so rare and deeply appreciated. You won't be disappointed trusting your family pets to Hess Ridge Animal Hospital. Thank you, thank you!

The Urgent Vet clinic in Parker was great. Checked in online and they met me at the door so no…read morewaiting at all. Sam, the vet tech, was super friendly and loving towards my pet. Dr. Todd was quick to respond and took great care of my pet. I felt confident in the diagnosis and left with the meds we needed so no need to go to a separate pharmacy. They called the next morning to check in on ho my pet was doing. I didn't feel like they were that much more expensive than my regular vet either. Definitely worth the minimal extra expense though because of the convenience and good quality care. My regular vet couldn't get us on for two weeks so she actually recommended we go to the Urgent Vet and I'm glad she did. We are lucky to have this clinic in Parker. Highly recommend!

Went to them at 7:30pm on a Friday and pressed the button since they appeared dark. Pressed…read moremultiple times with no response. It was not a holiday and the sign said the dr was in. Had a real need for my dog to see a dr as they ate dark chocolate. Very unprofessional that they state they are open til 11 and don't actually provide that. Will not be trusting their hours.

We have tolerated several administrative annoyances to keep our pets' routines stable and due to…read moreloyalty to VC Parker. An over-reaching media release policy, failure to release complete lab reports, prescriptions pick up policies designed to discourage owners from filling at less expensive providers, high mark ups on in-clinic and mail order drugs and selling high quantities of medications before knowing if a pet will tolerate them are just unacceptable. More serious clinical errors and omissions have piled up that are more than annoying. The failures of VC Parker are consistent and systemic: veterinarians do not communicate with owners, techs do not read charts, medication errors occur, prescriptions are priced at exorbitant markups, follow up is inadequate and administrative tasks are neglected resulting in delays in care. After four years at VC Parker (for three dogs), we have serious concerns about the quality of care and will be seeking care elsewhere.

They take blood from my dog , they take my dog in the back. I don't know what they did to my dog…read more It was a big dark spot on his neck. Blood under his skin my dog was sick for two weeks. I don't know who take the blood from my dog they all a student doing all these work. I don't think it's a good place to take your dog.

Dr. Shannon and her sweet staff have been very kind and helpful for the 10 years of our Rocky's…read morelife. He was super-rambunctious when I first took him in at 5 months, but she handled him beautifully. She has cared for him several times when he eats non-food items (usually socks) and even goes in late at night to check on any animals who stay overnight. She is thorough and careful, which are very important qualities in a doctor. If I just say, "Dr. Shannon" to him, his ears perk up and he goes to get his leash. He loves going to see her! We highly recommend her!

Horrible customer service from staff to vet. Don't waste your time! There's better vet office's out…read morethere. I feel foolish that me & my wife wasted our time bringing our beloved pets to this office. Very unfriendly office. Megan was a complete jerk to us!

My 13 year old healthy cat had been behaving very strange for a week. Blood tests were abnormal. I…read moregot to see Dr Fabrick who explained the potential implications, none of them good. She took her time to provide options and recommendations. I trust her judgement in Vet medicine, but believe it or not, when my cat peed on her carrier padding, Dr Fabrick went to get dry towels for my cat to lie on for the ride home. This shows humanity. She is going to be my Vet Doctor from here on out.

Definitely not, awful attitude. I will never go back. We went to dusty plains in Elizabeth. Far…read moresuperior in every way. Even getting our records from this vet was an awful problem...

I started to bring my dog to this Vet and so far so good. She got her shots and dental cleaning…read more Very friendly and welcoming staff. Good customer service and I also I was able to get her in quickly. I will be bringing my second dog for shots and dental cleaning which is reasonable price. Thank you all so much!!

We came in for the annual physicals and shots and everybody was so well behaved. Dezi checked us in…read moreand everyone enjoyed it. The good Dr. Zeh examined all and administered the necessary shots. The way the vets and staff talk to you allows you to fully understand the health of your pet and allows you to understand how to keep them going strong.

5 stars all around-from the front admin staff, to the nurses to the vets. Everyone is so…read morepersonable, they all recognize my pup, they've got me in last minute, they've stayed open a bit late, this is just an all around great office.

I am not typically a negative reviewer. If I have a poor experience I just stay quiet. But I am so…read morefrustrated by today's experience. Our dog woke up with an awful eye issue and we knew we couldn't wait for our regular vet on Monday. I called several emergency vets that I found on Yelp and this place said that they had no current wait for emergency patients and they had two vets on staff today. She encouraged me to head right in so I did. We were there in about 10 minutes and they took my pup's weight and vitals right away - a great sign. However, we then waited 90 minutes in an animal-crowded waiting room to see a doctor. For 45 of those 90 minutes there was a very loud scary dog in the waiting room that everyone was trying to avoid. Not the dog's fault - he/she was just scared. But the front desk staff and the other staff did nothing to remove the dog and put the dog in an exam room, despite having multiple exam rooms open at the time. It was a miserable 90 minutes, trying to keep my dog calm and comfortable, knowing we could have been at any of the other vets that had said they had a 30-60 minutes wait. I get it - this is a vet that sees regular patients that had scheduled appointments. That's totally appropriate but then don't tell people on the phone that there's no wait. And don't pack in a bunch of pets that are struggling to be around each other with tons of open exam rooms. The vet I spoke with was very nice and knowledgeable but I didn't get to be with my dog for the exam because by then they'd run out of exam rooms. It's hard to let them take your dog back when you don't know them and your dog doesn't know them. All in all, a bummer of an experience. I'm sure it's a place people enjoy for regular pet vet needs, but trust me - don't use it for emergencies.

I'm not really a review kind of person but I felt the need to share. We are new to Colorado and had…read morenot yet established a vet in the area when one of our babies got very sick. PCAC was able to schedule us very quickly and set us up with Dr. Starnes. Not only does Dr. Starnes see cats / dogs but also a wide variety of exotic animals (which in my house we have a lot of). Dr. Starnes treated us and our little Stu with care, compassion, and full transparency in the most difficult of times. I will be recommending Dr. Starnes to everyone I know and I encourage you to trust him with your pets as I trust him with mine. I'm afraid Dr. Starnes will be stuck with our little zoo for a while. (Added bonus: the rest of the staff I've interacted with are also amazing and the prices are very reasonable)

I live in Nevada and my dog recently tore her CCL. I did not wish to have her undergo the TPLO…read moresurgery and found that Dr. April Larson is one of the few surgeons in the country who can perform a Tightrope procedure. Upon calling, the receptionist was phenomenal. She took all of my information and requested my dog's records from the Vet in Las Vegas to discuss with Dr. Larson. Not only did I get a call back the next day, Dr. Larson called me and spent 45 minutes on the phone with me to go through the procedure, recovery, physical therapy and so much more. I immediately felt comfortable. I really appreciated that they were so kind and willing to work with me being that I am out of state and only had me take one trip. The day prior to surgery, Dr. Larson spent about 30 minutes on the phone with me and the day of, another 30. PCAC is the most caring, compassionate veterinary team I've ever been to. I also want to mention that their prices are very reasonable and there were no surprises. Thank you so much for everything!

Kona goes here and the staff is very professional and knowledgeable. We trust our dog with everyone…read morehere!

Dr. Wesley is so kind and caring he even took a long distance phone call regarding my dog Bella!…read moreShe is better and I felt better too!

Recently, our dog had a cancerous growth removed. When we dropped her off, the Vet quoted $1050. I…read moregot a call from the Vet later in the day advising that the growth wasn't as big as the documentation described it, therefore it would cost less than the above Quote. Unfortunately, when my wife picked the dog up later that day, she was told the procedure would cost over $1500. Without a signed estimate, which Banfield should have provided to me at drop off, they simply refused to acknowledge the discrepancy between the earlier quote, plus the earlier phone call with the Vet. Without a signed quote at drop off there is nothing stopping them from jacking up the price and holding our dog hostage until we paid the much higher amount. I know medical procedures can uncover additional medical issues, but the phone call with the Vet proved this wasn't the case this time. They claimed I misheard the quote , but I had two teenage kids with me and both independently said the vet quoted $1050 when I asked if they remembered the quoted cost. Be careful with Banfield. Make sure, at the very least, to get a signed quote up front before any procedures. That's what their procedure is SUPPOSED to be, but they didn't follow their own established procedure and took advantage of us later for it.

20 minutes before my appointment, I received a voicemail saying they won't see my sick dog but can…read morereschedule for Monday. A couple hours later I see in the app that they scheduled an apt that Monday without me confirming. Very unprofessional and unreliable. Because of this I canceled our insurance with Banfield. Why pay a bill every month when they won't see my pet when I have an appointment?