10/10. We had a medical emergency for our chicken, Muffin, and even though this vet clinic doesn't…read morespecialize in exotic animals, they went absolutely above and beyond to provide loving care to our chick. Doctor Park and Doctor Nikki H were the two with us most of the time and they would make sure we had a nice comfortable room, snacks, coffee and even coloring books and pencils for my toddler. They certainly could've done their job and we'd have been satisfied, however their passion for care of (any) animal clearly showed in how much effort they put in to our visit. You'd have thought we were their only patient in the office! And when you have to take your pet to an ER you're already on edge and stressed and they did everything in their power to help ease ours. I highly highly recommend and if we ever do need emergency care, this is the place we will be - and I recommend the same for everyone else. Thanks so much!

Love the open concept - we can be in the room while the proceedures are being done. It's consoling…read moreto the poor little, frightened ones. The employees and kind and comforting, as they should be. I appreciated that. The drawback is that before they even begin - the doctor gives you a bill to pay. When any additional procedure is needed - the doctor hands you another bill to pay. This occurred a minimum of 4 times while I was there. The pressure of the bill and having to make life and death choices makes for a not clear-headed decision. I understand that they want their money. I'm sure that can be an issue - however - putting a clip board with a paper to sign and a card charger in front of your face throughout the time there became a bit much. I was getting angry by the end instead of giving my baby the support that I should have been. I don't know the solution from the doctors viewpoint - but this was not the way to handle it from mine.

These people at Edgewater Veterinary Emergency Group are amazing, kind, loving, caring, the list…read moregoes on and on! Both times I took my Toby Bear in for emergency services I received the utmost care. They are so personable and loving, they allow you to watch what they are doing and let you know exactly what is going on through the process. The first time we went my Toby had been injured on his paw and it was broken; they set it and gave me instructions on how to take care of him and to contact my vet for follow up. The next and last time I took him in the middle of the night they found a mass in his lower spine, and we had to euthanize him so he wouldn't suffer. Toby was an amazing soul; I got him when he was 7 and I loved the years I spent with him and will never forget the love and care I received from them. Thank you VEG Group, I will never forget you!

Wow, this place was great! Our Vet referred us here as our dog (Jazzy) was in need of emergency…read morecare. Our Vet sent all of our dog's records over to Veterinary Emergency Group (VEG). We were greeted immediately by name & seen right away by a Tech to assess our dog's situation.The Tech was friendly & sweet, she met Jazzy on the floor to evaluate & brought over a bed for her to lay in. We had a little bit of a wait until the Vet came over. The Vet was very knowledgeable & kind - she spent a lot of time examining Jazzy, explaining recommended procedures & pricing. She worked within our budget & applied a common sense approach to what services should be done. Everyone we met at VEG was awesome. They really cared about our dog & were eager to help, they were thoughtful & skilled as well. Jazzy ended up just fine & we're happy to have found such a great emergency vet group.

The team here is so nice! My 5 year old Samoyed has had stomach issues her whole life and needs to…read moreeat every few hours to avoid acid build up. Recently, she threw up blood on our evening walk and I called the clinic panicked. They gave us a thorough review of all our options without pressuring us for a full exam.. which is quite expensive.. The vet and techs gave her an injection to suppress vomiting as well as a medication to coat her stomach. She's also quite a picky eater so the team there gave us a few cans of plain food. It's been a few days now and she is back to 100%, normal poops and appetite. No throw ups. I'm so grateful for their guidance and availability. I think the quick response to suppress the vomiting and coat her stomach really helped her heal and prevent any further issues. Thank you to the staff and team! my pup really appreciates it

We have used veg clinic several times for our older dog. The atmosphere at the clinic is always…read morefriendly and relaxed. They have always shown compassion and respect to the animals and their guardians while providing excellent care.

My cat is alive today -- 14 weeks after this ER doctor told me he wouldn't make it through the…read morenight. I was given two options: spend thousands on immediate procedures or euthanize him. Instead, I trusted my instincts and took him to my regular vet. With proper care and Lasix, my boy is alive and thriving. I'll never forget when the ER doctor looked me in the eye and said, "As his doctor, it's my job to advocate for him." No -- I'm his mom. I raised him from a kitten. If anyone is going to advocate for him, it's me. And thank God I did. When I left my first review, the Medical Director responded saying he couldn't find me in their system. I find that hard to believe since I once paid over $5,000 at this same facility for another pet's hospitalization. There are good, kind people who work here -- I've met them. But readers should know this facility isn't an independent practice. Veterinary Emergency Group (VEG) is backed by large investment firms, including private-equity and hedge-fund-style investors. That kind of backing often prioritizes profit over pets, which shows in the way care decisions are presented. Please, don't let anyone pressure you into a rushed decision, especially euthanasia. They don't always know best. You do. Sometimes choosing life really is the best choice.

I've had the unfortunate experience of having to visit this ER twice now with my doggo in one year…read more The first was after getting freshly baked batch of chocolate chip cookies off the counter, and the second was after kennel cough turned into pneumonia. The vets and staff here are top notch and took excellent care of my dog both times. They went out of their way to make him comfortable and he was better in no time at all I'm both cases. Both trips were very pricey and made Christmas this year tougher than I had planned for but any ER is never cheap.

Amazing 24 hour veterinary service. I've had two sick kittens in the span of three months both…read moretimes upon calling the phone was answered immediately, barely even on the first ring. You can tell they really care about the animals they get from the first time I went. It wasn't super busy so when I walked in the door, they took my kitty from me immediately to the back and started working on him. The second time was in the middle of the night they got me into a room immediately and started taking care of my kitten. I would recommend this place to anyone who needs immediate help for their babies. They have done an outstanding job both visits of being there. I even have told my family that lives in the area to keep this place in mind for emergency needs.

I had a late night emergency. I called around 1AM and Savannah quickly picked up the phone. Got…read morehere around 2AM. They attending me quickly and were so nice to my baby, Orion. Dr Smith didn't take long with attending us. Very super straight to the point, didn't waste time. Orion really enjoyed Dr Smith and Savannahs company. I'm so glad they were able to attend him quick. It really helped solve a lot of my anxiety we went home with some meds.

I had brought my sweet girl Nessie here for many years when she had joint issues or if ever there…read morewas a problem and I couldn't get her to her regular vet. She graduated some PT training with them, gave me much anxiety when her legs would hurt her, and they were always the very best at sending her home with me happy and healthy. Sadly, the last time I brought her here, it was too late to save her. Nessie was a Bernese Mountain Dog and she had hemangiosarcoma which was undiagnosed. Her symptoms the morning of her passing was primarliy lethargy, not wanting food, and pale gums. Within moments of me realizing she wasn't doing well, I got her into the car and sped to the hospital. As we were driving her symptoms got worse and I called ahead to ask for immediate help. The team was out front when we arrived and we got her onto a gurnee. I wiped out one of her eye boogers and told her I'd be right there to take care of her. Nessie sadly didn't make it to surgery. Her heart gave out before we could help her. But I know she got the best way to leave this earth as she was barely in pain and she wouldn't have liked the cancer treatment we were planning for her. The team did a really good job helping me through the hardest thing I've ever been through. My one regret is I wish I had woken earlier that day and tried to get her help faster. But sometimes things don't go the way we want. I hope if you're in need of urgent care, you can get your pup here swiftly and allow the team to do their very best. It's a hard job these Vets and the team have, taking care of our sweet angels. I've put off on writing this review as even though it's been three months, still feels very fresh to not have my sweetheart by my side. Thank you team for all your help. She was the very best girl.

We came to Wheat Ridge ER when our dog hadn't eaten for 3-4 days. We didn't know what was wrong…read more They ended up keeping her overnight so they can do an ultrasound. Based on her bloodwork, her liver enzymes were heavily elevated. We had her there for about 2 days then got her because we were waiting on lab results and we knew we wanted her at home after a few days. Although it was a pricey visit. She was well taken care of. We still don't know why she didn't want to eat or anything not by the fault of the hospital or anything. Our dog is just a mystery. We had a follow up and liver enzymes had decreased which was a good sign. Our dog is still with us but not sure for how much longer since she is a senior dog who still refuses to eat her kidney food. But we are doing what we can but we are happy with the way our dog was treated here. Everyone was very nice and attentive and answered all of our questions.

The most compassionate vet office ever! We took our 14 year…read moreold dachshund to Dr. Creevey, in the cardiology department. Our sweet dog, Buddy, is absolutely terrified of the vet's office but Dr. Creevey and his amazing tech Brian were so careful and compassionate with him, even with handling him (he has IVDD). We could not be more grateful for the time, grace, and knowledge VRCC gave us. We will definitely be returning and recommending Dr. Creevey and this office!

VRCC is fantastic, specifically the Oncology department. Our 9yr old cattle dog mix, Astro, was…read morediagnosed with a mast cell tumor in a rather precarious spot on his body. Dr Pyuen and Katie were absolutely awesome work coming up with a care plan for our buddy. Everything you'd hope a vet team to be, they were it. Up front and honest with care options, cost, and what to expect during Astro's journey. Happy to say that his mast cell tumor has disappeared and he's back to his normal goofball self. A very big thank you to Alex and Katie for their exceptional professionalism and compassion! You both made the experience about as painless and stressless as they could. Cheers to you both!

I came here looking for emergency care for my four-year-old dog, Tynkerbell who had some rough GI…read moresymptoms. She is generally an extremely anxious dog. Our nurse was Courtney and she was AMAZING!! Tynkerbell licked her and let her pet her, which she never does. Courtney's kind demeanor and very obvious compassion allowed my anxious, traumatized dog to trust her which means so much to me. Courtney also explained the whole process to me; she understood our situation and took the time and patience with Tynkerbell that she needs. Her friendliness and calmness made me feel assured that my dog was in great hands under their care- which is not something I feel often!! We were treated by Dr. Brandon Reynolds who was also very friendly and informative! He explained everything in great detail, and I felt confident that he would be able to find the right course of treatment for Tynkerbell. I would highly recommend him. Overall, I would recommend this clinic to anybody looking for quality emergency care. The staff was beyond helpful, caring and just wonderful. The clinic was very clean and tidy. There was no wait time, we were put in a room immediately! They made my dog feel comfortable, which is something she rarely feels around strangers and new places. Huge shout-out to Courtney! :) A big thank you also to Dr. Reynolds and the rest of the support staff for being mindful of my dog's special needs and putting me at ease!

** see my previous review, this is in response to the business owners lie. When I returned with…read moreLupo at around noon on march 27th I immediately asked for him to be put on oxygen (he was satting at 91% at that time) I was told they didn't want to put him on oxygen because it would "make him dependent". SIX HOURS LATER he was finally put on oxygen. Stop your lying and own up to your "treatment" before the rage I'm feeling turns into enough energy to file a lawsuit. If anyone wants more information, pictures, videos of this whole experience please feel free to reach out to me.

I want to thank Dr. Noll and her team for taking care of my dog last night. The amount of care that…read moreI felt from the entire staff was incredible and I truly am grateful for all of you. Dr. Noll with your knowledge and fast acting team, you put me at ease very quickly in a highly stressful situation. When I picked up my dog the next day, I want to also thank the staff working the front desk. You guys were incredible. For anyone reading this, please don't hesitate to bring your animals here. Trust me when I say they will be properly taken care of with all the love they deserve.

The facilities assistant manager was insensitive, unprofessional & lacked empathy for my…read moretraumatized dog and my traumatized state of being. My 6 year old dog had just been brutally attacked by another dog ( a dog locked its jaws on my dogs neck) less than an hour after arriving at the facility Saturday 5/30. The assistant manager (who didn't assist us)asked me the same intake questions twice, the same questions I had answered at the desk and online. She was more concerned with asking me the intake questions than to bother knowing why we needed urgent care. When I asked why she was asking me the questions twice, she proceeded to tell me that I was being recorded ( as if to try to intimidate me). During her inquisition, the assistant manager began petting my dogs wound, prior to knowing why we were seeking urgent care for my dog. I told her to stop petting my dogs wound Because she had just been attacked by another dog. The assistant manager didn't seem to care why my dog needed help, she cared more about her feelings ( both my dog and I were traumatized after the attack) than my dogs severe and serious injuries. I am disgusted with the unprofessionalism and lack of sensitivity and empathy for our medical needs. I was made to drive my dog 45 minutes out of my way to the next urgent care in Thornton because she refused us service and kicked us out of the facility.

This is an elite pet store, they will assess your pet and make great recommendations. Our senior…read morepup is have some stiffness and they recommended some CBD chews that have really helped her out. We bought a little tube to see how she would do. The trial went well and we went back again. It's a little pricey but worth it for the expertise and friendly and quick service.

This place is really convenient to the king Soopers we use. The manager Ashley was gracious enough…read moreto host cookie booths and let us borrow chairs because I left mine in the bed of my truck and it snowed. The store is clean. The staff is really friendly. They were hosting a Vday picture event so I brought one of my dogs back. It's not a huge selection like the larger chains but my understanding is it's a locally owned franchise. They carry the food we feed our dogs plus the raw topper we use. There is a rewards program. They also offered to close the dog wash area temporarily so I can bathe one of my dogs who is dog reactive. We will definitely be making more trips here