I had spent toww weeks hunting for a Toyota Highlander to tow my 17' trailer and I ran into a few…read moresmall lots and a few dealerships. One dealership had a nice 2011 with a 19,900 price tag but as soon as I started to negotiate on it, the 3 year warranty came out plus the warranty /insurance on the catalytic convertor. Now the price was $25k! including gst if yu did a cash deal. I left empty handed. I saw Jacky's advert on KIJIJI and went to look at it and it was good. No pressure and a straight forward process. The best thing was he didn't push a warranty and other hidden charges on me. He did offer a 3rd party warranty if I was interested, but that was it. The car only came with one key, and Jacky offered to get a second one made up for me at no charge. I really enjoyed the experiance with Platinum Fine Cars and I would reccomend them to anyone wanting a hassle free experiance.

I don't leave reviews very often.. if ever.. but I am more than happy to do it for this particular…read moreestablishment. I hate the process of buying a vehicle.. dealership, used car lot.. I've experienced them all multiple times and I'm sorry to say but it's amazing how the stereotypes of a sleazy car salesman are alive and well in the industry.... That being said - I actually ENJOYED the experience of buying my Honda Civic at Platinum Fine Cars today! Jacky and Jacky were a complete breath of fresh air.. there were no "salesman lines" no sheisty hooks.. just 2 genuine, knowledgeable, and friendly professionals. I will recommend this establishment above all others to anyone looking to buy a used vehicle, hands down. Not a massive selection albeit a quality selection which I would take any day. Make this your first stop. I have faith that these men will not let you down.. worst case, you drive away empty handed with a renewed faith in the used car buying experience. Thank you guys for a very positive shopping experience.

Came in to get my Pilot serviced for oil change. Better…read morethan what I had expected it and what I remembered it to be last time I came in. Service was faster. Normally oil changes would take a whole day but this time, it only took 1-2 hours which I was impressed with.

We had a great experience working with Sanket. He was very professional, patient, and took the time…read moreto answer every question we had. He understood our family's needs and helped us choose the best option without any pressure. We truly appreciate his excellent customer service and the smooth buying experience. We will definitely recommend this dealership to our family and friends. Thank you, Sanket!

Purchasing a vehicle is like running through a minefield. One can never be sure which dealership is…read moretrustworthy. However, you don't have to worry about Alberta Truck and Auto. Professional and knowledgeable Sean, Cheryl and their staff go above and beyond to ensure all customers are happy with their purchases. They work with their customers to meet their needs. Also, if any issues arise with your purchases, they will find ways to help resolve any problems. If you're looking for a vehicle, skip the other dealers and go directly to Alberta Truck and Auto. You won't be disappointed.

My husband took his car in to this place to get fixed and had to go back 4 time to get them to fix…read morestuff that they created .first time was to inspect a coolant leek and left with a cam shaft sensor light came on a bunch now replacing it, second time coolant seemed to be fixed but only lasted a month (1400 bucks ) AND a new oil leak, so my husband fixed the oil leak himself. Third time they so called fixed the coolant leak for the second time and ANOTHER new problem with oil pressure sensor. This garage should be investigated . Just read the reviews , this one is the same as the rest because it's true ! You will have bigger issues and there are 6 mechanics there . Unbelievable

It was an Outstanding business with Mr. Vandan, He was truly, Genuine Gentleman to do business…read morewith anybody in this planet. Very Professional and calm, Listen to customers needs and match the greatest product according to customer's happiness. I could say, if i am going to buy a another vehicle, i will defiantly go to Toyota because of his professionalism.

We bought a Toyota RAV4 from Toyota WEM with Chris in September last year with a written promise of…read morelifetime oil changes. The contract clearly states "whichever comes first", meaning mileage or time.By May, our car reached 6,000 km, and we were already past the 6‑month mark. Well within Toyota's normal maintenance schedule. When we went in, Toyota WEM refused to do the oil change and told us to "come back at 12,000 km." My husband went back June, July, and August, and every single time he came home disappointed because they still refused to perform the oil change we were promised. Their explanation was always the same: "Your car is under warranty, don't worry if it breaks down." Now it's September, our RAV4 is at 14,200 km, and Toyota WEM still refuses to honour the lifetime oil change agreement. We even showed them the paper that says "whichever comes first," and they dismissed it.We considered getting the oil changed elsewhere, but Toyota WEM kept implying our warranty might be affected , which left us feeling stuck and misled. At this point, we regret buying from Toyota WEM. The service has been dismissive, unhelpful, and has caused months of frustration. A dealership should honor its commitments.

-Awesome and great customer service, would recommend this place to others in the future.read more

I really loved this place, great customer service specifically someone named Bernardo was very nice…read moreand helped me a ton. Really recommend this place, and hoping more people support this amazing place

Deal with at your own risk!! We transported 2 vehicles to their dealership in Edmonton in Aug 2019…read moreand still have not been paid. The owner JP refuses to take calls, no one responds to emails in the accounting department. If you check other online reviews, you will see they have stiffed customers and employees as well. Steer clear! I have researched online and there have been judgments and fines against them for poor business practises.

Purchased a vehicle from them about 6 months ago, got a great deal with Jean-Paul and he was very…read morehelpful finding me the right vehicle for my budget! Would recommend everyone check them out for their next vehicle purchase!

Changes fluids in vehicles Then they sell the vehicles…read moreknowing there is a fuel leak into the oil pan Noticed it 1000km after I purchased a vehicle from them. No wonder they really wanted to change the fluids before I got there. 1k km after I purchased.... my fuel is the consistency of water. It falls off the dipstick extremly easy. And the smell of fuel is so strong in my oil.... I had to double check that I was looking at the right thing. And a ton of their reviews on different sites are 100% bots or friends of there's lol

***CAUTION SCAMMERS*** ***CROOKS***ILLEGAL***FRAUD***…read more ***IF YOU HAVE BEEN SCAMMED BY TURNKEY PLEASE FILE AN AMVIC REPORT TO GET THEIR LICENSE SUSPENSED*** WWW.AMVIC.ORG Akin sold us a vehicle that had a fraudulent out of province inspection, stating the vehicle was completely inspected and safe. The vehicle was brought directly to our mechanic and were told nearly $4,000 of work is needed to make the vehicle truthfully pass an out of province inspection. Every cotter pin was also missing which could cause the front end to fall off at anytime. Akin is a crook who won't own up to being a scammer, claiming the inspection was out of his control and we must have done some mechanical damage. I've seen too many reviews stating the same issues, report them so they get the karma they deserve. Please spread the word on these crooks, who are conning innocent people trying to find a reliable vehicle. If you were scammed please start filing a police report, a provincial government report and an **AMVIC** complaint to get these con-artists investigated.

I regret that I have to take my stars back, because I'm no longer happy. I spent almost eight grand…read moreon that Dodge Journey, and it didn't last me two years. I overlooked a few things...like wrappers under the seats and a note to 'Alison' I found in a trunk compartment...not as clean as I thought. But mechanical issues started coming up. Buying used vehicles often comes with those, but they never seemed to end. The rims needed fixing because the tires kept going flat, the keyfob stopped working, stuff like that. THEN I go to get my oil changed and my mechanic discovers that the plug for my oil pan was held in with caulking. Shortly after that, I started having serious transmission problems. I couldn't get the Journey over 70 kms. Sometimes it just wouldn't start. It would eventually, but there was a gauntlet of things to do and check first. Sometimes it took three tries, sometimes it took ten minutes. I bought the Journey in September of 2019, and I just parked it permanently in July 2021. I'm mad at myself for not reading the Carfax. They gave me one without me having to ask, so I didn't worry about it. I took it in good faith. My bad. I had been happy with the service, but I'll never go back. Their mechanic SUCKS.

This lady is a crook! Sold me a vehicle that after 2 weeks needs a new engine. Problem was masked…read moreusing a thicker oil. She also sold me a warranty that should have covered the cost but NO! She took that extra cash for the policy and put it in her pocket. "Oh I can take the car back and sell it at auction for you" she said. And get less that what I paid for it? No way. She won't help with the cost to fix it. I DO NOT recommend this place at all! Robbery.

We very recently purchased a certified preowned 2024 Lexus NX 350h. The moment we arrived at the…read moredealership our salesperson Noah made us feel completely at ease right off the bat. Usually looking for your next vehicle and going on a test drive comes with a ton of high-pressure sales tactics but Noah was the complete opposite. He was incredibly patient and created a zero pressure environment that allowed us to ask questions. Noah didn't just answer them, he genuinely listened to what we needed and also made great honest recommendations tailored to our needs which helped us ultimately land our perfect vehicle , thank you Noah for your exceptional customer service and experience ! We equally had an exceptional experience working with Kathy in finance. She was patient kind and we never felt rushed. What impressed us most was how down to earth Kathy was. She has so many human qualities that she incorporates into her role in finance Her knowledge of the finance world, the products and warranties is unmatched ,she had a very clear consultative approach throughout the entire process and in helping us choose the perfect protection plan for our needs and our peace of mind. We felt confident in our purchase and may I add our approval process was very quick !! Thank you, Kathy so much for your incredible service And attention to detail ! The level of professionalism with Noah and Kathy continued through to the delivery process of our Lexus with Laura. She went over every detail and feature with us and made sure we understood and felt comfortable driving home. She took the time to ensure she answered any questions that we had fully , Thank you ! Laura for your wonderful service ! We landed the absolute dream team. Wao ! Lexus of Edmonton really delivers a true luxury experience, a seamless experience from start to finish and second to none ! They exceeded our Expectations and could not be happier. We drove our Lexus off the lot knowing we made the best decision with our vehicle ,the dealership and knowing we will be well taken care of by Lexus of Edmonton. If we could give this dealership 10 stars we would ! Lexus of Edmonton is a family owned dealership and we truly got treated that way ! It is no wonder this dealership is rated at the very top ! and we got to experience exactly why. Thank you ! We absolutely Love our Lexus and driving it ! Give Noah a call at Lexus of Edmonton today and start your Exceptional experience like we had. Sincerely, Lu and Valerio

This is an exceptionally good operation with exceptional staff!…read more Knowledgeable, competent and capable. Trustworthy integrity. In Sales I would mention Mason and Jag in particular, and in finance Alex. Very honest diligent people.

Just got my jeep back from being polished as it was looking old and Tervor did such an amazing job…read moremaking it look new I didn't want to drive it. I would definitely recommend detail. And will have another power polish done.

From the owner: Brown's West Branch is the top Chrysler, Dodge, Jeep, Ram dealership in Southeast Iowa. Family…read moreowned since 1964, Brown's West Branch has maintained a firm commitment to our customers by offering a wide choice of new and used Chrysler, Dodge, Jeep, or Ram- car, truck or SUV and if need financing we'll find options that fit your needs. Whether you have poor credit, no credit, or a first-time buyer, you can trust that Brown's West Branch will get you the vehicle you want with professionalism and attention to your needs.