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    West Edmonton Mall Toyota

    2.9 (73 reviews)
    Closed 9:00 am - 9:00 pm

    Services - West Edmonton Mall Toyota

    Auto defroster tab repair

    Auto maintenance

    Auto fluids and filters maintenance

    15 More Services

    Fuel system cleaning

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto wheel and tire repair

    Auto windows and mirrors repair

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    West Edmonton Mall Toyota Photos

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    Recommended Reviews - West Edmonton Mall Toyota

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    Do not bring vehicle here for service. Ripoff artists. Brought Rav 4 in for oil change and inspection. 2. 5 hrs later they called and said back brakes are worn and should be replaced . Cost $750. No thanks we replied. Said belt was cracked and should be replaced . $170. Said ok . over hour later we went to service counter were Told that it's another 20 minutes. At that point they said pulley was bad. Went out to see mechanic about this. I could see easily that the plastic wheel if pulley was worn. cost ($750). Asked to see belt and he could not find it . Why didn't mechanic see pulley when changing belt. Instead he put everything back together and then mentioned pulley so that he once again had to take tire and guard off. left decision to my wife Because she is the one who drives it. I thought maybe a big job. Realize now I could have changed everything myself for about 1 hour labour and $225 parts. when they brought car out only used pullley was there. For third time asked for used belt. 15 minutes later they brought out a belt And we left. As we are leaving I look at belt and dont see any cracks That they said were there . Go back in and talk to asst service manager. Asked him what is wrong with belt. After 5 minutes he says nothing why? I said because your mechanic said it was bad. He then leaves to and comes back 10 minutes later and says he talked to senior mechanic and he says it's worn. What happened to it's cracked ?So frustrated ask to talk to service manager. Told he is not in and will call me. Now 5 days later and no call. Always ask for parts replaced. You will see in photos that pulley wheel Could be easily replaced at fraction of cost and belt is fine BEWARE for these ripoff artists

    We're so great full to Mr. Richard Bordallo for helping us for Fast, excellent and amazing good service. On the top of that our payments for auto loan and interest rate now was low because of Mr. Richard Bordallo he did his best and power to approved our auto loan. Even though we had a bad credit and it was impossible to approve our credit but he will do his best for helping us. We are so blessed to have you as a friend and family . He deserve a more stars for his amazing service and for highly recommend. Keep up the good work.

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    5 months ago

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    7 months ago

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    2 years ago

    I had my first scheduled maintenance for my brand-new Toyota at the dealership. The staff was professional and pleasant.

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    1 year ago

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    11 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    Friendly staff. I specifically want to mention David Wright, Joan Lee, and Mr. Noel Bringas, service department for excellent services.

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    4 years ago

    Amazing experience. All thanks to Desiree and for the hospitality. Cheers for all WEMTOYOTA,

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    16 years ago

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    10 years ago

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    6 years ago

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    5 years ago

    Casey and Celia were great - would definitely recommend contacting them if you need a new Toyota.

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    15 years ago

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    10 years ago

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    8 years ago

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    15 years ago

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    8 years ago

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    9 years ago

    Bought two new vehicles here. All the staff here are friendly and professional. The service is always excellent. Would recommend.

    Business owner information

    Photo of Mike L.

    Mike L.

    Thank you so much for the review. We are happy to help.

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    15 years ago

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    16 years ago

    Love this place!!! My family and I now shop here for all our vehicals!! Great staff and friendly service department!

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    12 years ago

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    11 years ago

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    13 years ago

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    Page 1 of 2

    Review Highlights - West Edmonton Mall Toyota

    I had a terrible experience at another Toyota dealership and decided to stop in at Mayfield and ask a few questions of their service manager Chris.

    Mentioned in 4 reviews

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    Wolfe GMC Buick - Edmonton - 2019 GMC Terrain Denali compact SUV available from Western GMC Buick in Edmonton, AB

    Wolfe GMC Buick - Edmonton

    (8 reviews)

    We were asked at the time of sale to rate the dealership and complete a review online at the time…read moreof purchase for our 2015 Chevrolet Tahoe LTZ. We attended Wolfe GMC Buick on June 11th to view a used 2015 Chevrolet Tahoe LTZ. The Sales team member Mo was very responsive and was willing to stay late to meet with us in the evening which we appreciated.  During the test drive, the check engine light had come on following acceleration and on return, we had asked staff to look into the same and requested a tune up as this was the likely cause.  The service team tested the Tahoe twice and we were told that there was nothing found, however they were willing to do the tune up anyway as a condition of sale.  We picked up the Tahoe on June 16, 2025. On June 22, 2025, the engine light came on again and stayed on.  On June 23, 2025 we brought the Tahoe to a Garage and the check engine code read Misfire on Cylinder 7 - the code was subsequently cleared. Later the same day, my husband emailed Curtis Jensen advising that the check engine light was on again and the response was to direct us to the sales department. Mo called later the same day advising this was not their problem. On June 27, 2025 , I was with my son on the highway on our way to our lake lot when the check engine light came on again as well as the service Stabilittrak light.  The vehicle immediately ran rough, would not accelerate and smoke was coming out the tailpipes. Luckily we were not far from home and I was able to limp back home. We subsequently had the Tahoe towed to a Garage on July 2, 2025 where after diagnostics were completed they determined that the left side Head of the engine was recently removed and someone had changed out the lifters with non-GM parts which were found to be seized. The mechanic also noted that the Oil Sender was broken and glued back together.   On Friday July 25th, I emailed Mo, Curtis and their managers with the information above and requested support in covering the cost of repairs and never received a response.  On July 29th, I emailed Mo, Curtis, their managers and the General Manager and never received a response.  I have also left phone messages for the General Manager requesting a call back on August 1st and on August 5th however still have not received a response.  When meeting with Finance Manager, Curtis Jensen, we were assured that this dealership was honest and would never sell anything that they would not sell to their own family.  Mo assured us that this dealership does not sell vehicles with engine problems.  After the stress and financial strain that we have been put through despite assurances from the Wolfe GMC Buick sales team that we were buying a good reliable vehicle all we were asking for was support to rectify the issue and have been ghosted instead.

    We broke down in Edmonton (3.5 hours from home) after a family funeral. Power steering pump went…read moreout.. We arrived at the dealership around 4 pm. They arranged for a rental (less than 2000 km.) brand new. They drove us to Hertz. He even held my car door for me. The staff at Wolfe were happy, attentive, and very helpful. The car was repaired by 3:30 pm. the next day. The price was appropriate for the work involved. In the end we are extremely happy and they covered the cost of the rental. HAPPY DAYS, Thanks Duane Kuck, and staff. You are awesome!

    Go Honda

    Go Honda

    (79 reviews)

    Came in to get my Pilot serviced for oil change. Better…read morethan what I had expected it and what I remembered it to be last time I came in. Service was faster. Normally oil changes would take a whole day but this time, it only took 1-2 hours which I was impressed with.

    I wish I could do two reviews…read more Alex gets a 5/5 He was amazing. He was super helpful, knowledgeable and genuine. He listened to all my questions about the car, found me answers quickly. I know when people think of salesmen they think of pushy and overbearing. Alex was none of these things, he let me take my time and was there when I had questions and needed help. He didn't make me feel rushed or pressured. 1/5 for everything else. Be cautious when signing the papers. When they try to have you rapid fire off initials, take your time and don't let them rush you. And be aware IF YOU DON'T SPECIFICALLY ASK, THEY WILL NOT DISCLOSE. They expect you to catch the numbers and hope you don't notice or ask. I had to put my foot down about not wanting the drive train warranty, had to say so at least 3 times to finally have my answer accepted. I was so focused on being heard about this, I did not ask how much the protection plan costs. At no point was the number broken down for me. I was told about the glass protection, what that covers and how to claim. Some talk about other protection services was thrown in there. NO PRICE WAS SPOKEN ABOUT, OR HOW MUCH THAT PLAN COST. If at any point I was told 'the protection package is $3155' I would have said no. I knew the cost of the car. I knew my trade in value. I knew my negative equity being rolled over. I was so adamant trying to fight to get that warranty removed. Then come the rapid fire initials. I did not see the '$3155' for the protection plan. I don't do this every day. I called the next day, when I finally got my copy of the paperwork and saw it. I asked for it to be removed and while im sure they can remove it, they won't. I was told 'I should have asked the price' and the best they can do is a $500 credit. I'm left feeling like they hid something, got away with it and now I'm on the hook. If they weren't trying to hide the price, then why never mention it? Be aware. Take your time. Stay sharp. Ask everything, even if you don't know what to ask. Better make sure you think about it. I'd happily buy another car from Alex. Not go Honda.

    West Edmonton Mall Toyota - car_dealers - Updated July 2026

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