Why didn't I read the reviews. Had a virtual appointment. The MA demanded my credit card, that…read moreshe was going to write down on a piece of paper. I told her I would only give my credit card if going into a terminal. I had to repeat myself three times with three different people for them to understand. They thought it was perfectly natural to have someone's credit card lying around on a piece of paper with random people walking back and forth. I guarantee you the MA would have gotten up and someone else could have easily grabbed my credit card info. They should take care of these things BEFORE the appointment as it was a 30 minute fiscal speaking to three different people to explain the same thing I do not want my credit card info left on a piece of paper. I am in Texas and no where does it state they can't prescribe outside of OR. If they had said that online when scheduling I wouldn't have wasted my time or money at this place. After a 10 minute consult I asked about getting bloodwork done in Texas and the prescriber said I didn't hear that and then wanted to send my product to my cousin in OR to send to me, no thank you. They still demanded FULL payment of 245 for 10 minutes of the nurses time who could not do anything for me. The knocked it down to $185 which is still insane for nothing. A complete waste of my time and money, This place is super disorganized. Even if I lived there I would not go. MY cousin recommended and the only reason why I scheduled a virtual. Never again. I will have to watch my credit card for fraud charges.

My provider there is Monica but she was busy on March 26th. and couldn't see me for a UTI. I saw…read moreNeal instead. After a very brief visit, 10 minutes at most we discussed medication for a reacurring problems,UTI's. He prescribed a med that I had taken before that worked for me, Nitrofurantoin 100 mg twice a day, quanity 20 pills. I picked up my med's from the pharmacy. I read the label, it said four pills (100mg) every six hours for seven days, quanity 20. Well 4x7 is 28. The quanity on bottle said 20 so not enough to cover the timeframe. I was concerned about the discrepancy between what Neal said and what was prescribed. I went back to the One Peak office in Central Point and asked to speak to him about the difference in dosage. I was told he had a client and I would have to wait which I did. Later someone came out and told me he had gone to lunch and I would have to wait longer. An appoinmnet that started at 10:00 a.m. was now 1:00 p.m. I felt like they were wanting me to leave at that point. After that as I continued to wait a female employee came out to talk to me in the waiting room. She suggested to me that I change the dosage. Shocking, who is this person and is she qualfied to even tell me that, very unprofessional and was it even safe? I continue to insist in speaking with Neal about the dosage since he is the one that prescribed it. Finally I was allowed to speak with him about the correct dosage. Unfortunately that is not the end of the problems I had. I was told the office would call after the urine cultures came back to make sure the med's I was taking would take care of the infection. It's been 13 days and no one from that office evey called me. So I called the office today to find out why and see if the med's I had been taking would work. I 've been on med's for ten days and don't even know if the med's prescribed are working or if the med's needed to be changed. I don't think I have to tell you what the serious consequences could have been if your taking the wrong med for ten days for a UTI...it could have moved into my kidneys. This whole experience has been very frighenting. I have no confidence in getting any medical care at that office after my experience. I called the office again and asked for a copy of my urine culture because I feel like I need to check and make sure the med's I was prescribed will work for the infection. When I called and asked for Monica to call me, what should have been the typical call back about med's etc. I was asked to come into the clinic for an appt., why?...$$$$. I declined. I was then asked to to do a telemed call, why...$$$$, again I declined. I never received a call back from Monica but did get a message via another employee there. I feel the person that dropped the ball was the PA Neal who was the one that treated me and failed to do the normal backup (phone call) needed as per results and med's. Needless to say I'm will no longer be a patient of One Peak Medical. After reading all of the negative reviews I have a agree with most of the posters. It's all about "Show me the $$$$"

Monique is the best listener. Her approach to healing is a mix of traditional and alternative. I…read morehaven't ever felt rushed during my appointments. During an annual exam appointment she found a suspicious mass. Yes, cancer. Go for your annual appointment. It's definitely worth your time and it's free.

I love Monique and her staff and know I'm getting excellent care. She is easy to communicate with…read more Thanks for taking me on as a patient.

Jessica is a very hands-off mid-level provider she won't even touch you unless she has too. More…read morefocused on her computer than her patients. Weird vibe and process they have at this office weird providers! I was better off looking for someone who knows how to care for a patient and isn't so money hungry! or focused on selling me a supplement or vitamin injection.

Jessica is amazing. She has wonderful bedside care. She is knowledgeable and willing to listen to…read moreyour needs. I 100% recommend her. The rest of the staff there is great. Everyone is super nice.

I have been going to this doctor since I was an infant and still go to them now as an adult yes I…read morehave gotten doctors switched multiple times but still have never had a bad doctor they are all really caring and actively try to figure out what is wrong and help me meet my needs

I have not had one problem with Family Practice Group. When my husband and I moved to Medford, we…read morecould not find a physician. Luckily, and with some searching I found this group. They are organized and responsive. Dr Walls has successfully treated my thyroid problem and my cholesterol. He worked with me to find a statin I could tolerate and I am taking the smallest effective dose. It's all about trust and you can trust this group with your health. I feel confident and not like a cog caught-up in corporate healthcare. The office staff and attending nurses are great. I hope they are around for as long as I am.

She is friendly, personal, very understanding and knowledgable. She has a great sense of humor. I…read moresaw in our newspaper she was Medford's favorite doctor. I can see why.

This office has the rudest front office of any Drs office. The called me this morning to tell me…read morethe lab forgot to collect 14.00 for lab work. I informed Kristen that I had a 1:00 appointment today and would pay then. She said that would be fine. When I went to check out, Paula was at the front desk and said I owed 33.00. I explained to her the conversation I had with Kirsten earlier that day. She flippantly replied "Kristens out to lunch" I asked her to look and see what the charge was for. She said she didn't know. I said can you look at my chart and see why there's a difference? Her response was "you know, if you weren't so short with me I could work with you on it" I was shocked that any personnel would treat a patient that way. Can't tell me what the fees for, but if SHE liked me she could reduce it. They need to get rid of her...

I'm an old guy who has had many health care providers in multiple locations, which makes me…read morefamiliar with what good service looks like and acts like. I believe that the care I've gotten here has been exceptional, from my primary physician, lab assistants and general staff, to the front desk workers. This outfit is professional and friendly and has responded to my needs quickly. It is worth noting that my primary physician, Tristan Stiles, is one of the three best, over a long life, that I have received care from. He is a great and compassionate communicator. I live in Grants Pass and drive here for medical needs because I can trust him, not because it's convenient.

I rarely leave negative reviews, but I felt this experience was worth sharing. I called the office…read morebecause I had a question about a medical bill and genuinely wanted to understand what I was being charged for. Instead of receiving a helpful explanation, I was met with a rude, impatient, and condescending attitude. I was polite throughout the call and even asked if I could pay the balance soon, but I still felt like I was being treated as an inconvenience. No one should feel uncomfortable or talked down to for asking a simple question about their bill. Customer service is a huge part of any medical office, and I hope this office takes patient interactions more seriously. A little kindness and respect can make all the difference.

The staff at Medford medical clinics are outstanding. If you are lucky enough . With that said,…read moremedical clinics in Medford are only accessible 26 to 28 hours a week. They don't work on Fridays, and many offices take 1 to 1.5 hours for lunch. When you call within those very limited hours you can often wait on hold for 13 to 27 minutes. Each time, they will tell you that they are short staffed. This has been my experience for the last 5 years without exception. Short staffed? Isn't that just bad HR management?

Waited for appointment and never got seen due to check in guy put us down as a no show and after…read moretaking our co pay money.

I had primary care through this clinic for 6 years. I received amazing service from all the staff…read morethere during those 6 years. They were easy to get a hold of & schedule appointments with. Doctors were attentive and helpful. I recently moved which is the only reason I am no longer able to be established with their clinic.

WOW from start to finish. I called with a concern about a heart arrythmia at 8AM and was seen by…read moreClaud DeSilva Lima PA by 1030. The person who took my call was respectful and proactive as was the nurse who took my phone history of symptoms. When I arrived everyone, without exception, was professional, respectful and most importantly compassionate. Mr. DeSilva Lima was extraordinary in his detail of assessment (I am a retired critical care nurse so I know the ropes). When I reviewed his summary of the visit it showed his attention to detail. He was extraordinary in his sensitivity and compassion. The person who drew my blood was delightful. While I was having my blood drawn my husband noticed an elderly lady having trouble entering data into the computerized blood draw station. An employee happened to be walking by and immediately stopped to assist her. Providence Central Point Clinic Or is a class act. This could not have been a better experience. On a scale of 1 to 5 I would say they scored a 10