Brandes Insurance is just great with Customer Service. I mean, really, it's seems Customer Service…read morehas gone by the wayside. or at least I thought. Who calls during the middle of your policy to just check in on how you are doing? NOT many. I'd like to give a shout out to Jessica Barthold! anyway, recently I got a new Motorcycle, called them and gave them all the required info so I could drive off the lot protected. so, I paid a little more for the remaining one-year policy. I got a new statement from Progressive about renewing my bill, it didn't seems quite right. As a matter of fact, it seems very high. So, I made one phone call (and DONE) to Jessica and basically, they saved my $400 bucks, yes, $400. same policy coverage, etc., etc. They just used to have my Motorcycle..... Now they have my 3 other vehicles and my home. anyone wanting real customer service and folks that will go out of there way, then I highly recommend them. Here is the kicker, if they can't save you money, they will tell you upfront and recommend a company. I have been working with Marleen Miles and Tisha Brandes for 9 years now. Keep up the good work ladies! Anyone looking for a long-term insurance company, this is the place in my book. Jessica Barthold Sales Executive Brandes Insurance Agency Totalchoiceteam@brandesagency.com www.insurehomeauto.com Office: 972-481-1027 x114 Fax: 866-936-3102 "Integrity is doing the right thing, even if no one is watching." you can't beat that! Sincerely Eric Erwin

As a long standing client (almost 14 years) I would like to take an opportunity and praise the…read moreentire staff and let you know how pleased I am with my relationship with Brandes Insurance. This agency has taken excellent care of all of my insurance needs and has made me exceedingly pleased with the way they have saved me money on my various policies from renters, to home, to car insurance. I have received excellent service from all the agents and most recently from Marleen with fast, courteous and most importantly to me transactions via email - including electronic signatures via my mobile phone. I could go on (honestly) but everyone I deal with at Brandes Insurance is a pleasure to work with! Wishing you all the best and continued success! Warm regards, Richard Caulder

I had the best experience after having to switch over from a mess. not only did they take care of…read moreeverything for me I saved tons of money! I also appreciated the family ran business. my problems became theirs and it wasn't just put on the back end. never experienced such great service especially through insurance. highly recommend!

I wouldn't recommend this company, ive been getting charged for home owners insurance when I didn't…read moreask for it and samjia has my email blocked when I tried to reach out to them about it.

TLDR: The Tuttle Group utterly astounded us with an effortless, friendly, speedy, and (believe it…read moreor not) FUN refinance as self-employed individuals when no one else wanted to help. We decided to refinance our home to make some improvements and clear out some high-interest debt. We assumed (erroneously) that our credit union, which had held the current mortgage for 15 years plus our bank accounts and car notes, and a flawless history of payments with them, would have no trouble refinancing us, even though we are now self-employed, and making 3x what we made when they initially approved us. ***WRONG!!!*** After literally MONTHS of asking for documents, changing rates, long delays waiting for info from underwriting, and unanswered questions, we finally abandoned them in search of unconventional financing routes. We looked specifically for brokers in the area who specialize in self-employed people, and found a few. Some seemed a bit "green," some sounded less than friendly or just weren't interested in a smaller refi. But Tatiana with the Tuttle Group was super friendly when she reached out, and helped us arrange a video consultation with Andy Tuttle, the wizard of the Tuttle Group. During the 30 minutes that Andy spoke with us, it was like a crash course in financial planning. Everything he said made so much sense, and we learned more about mortgage refinancing than MONTHS of online research and questions we had asked to our credit union. Andy was up-front and told us that our best option might, indeed, be to go with the offer our credit union had finally extended, and that he might not be able to beat it. Still, he took the time to explain how refinancing in this "terrible Fed-rate" era could be financially advantageous to us, and told us to check once more with our credit union to see their final terms and if they were still locked in. I was astounded that he would take that kind of time to talk to a customer he likely wouldn't get any money from. We decided to proceed with the Tuttle Group, even if they couldn't offer us a better rate, simply because it was a PLEASURE dealing with them, they treated us like family, and everything Andy said made such good sense. Throughout the 2-ish weeks that ensued, their awesome mortgage gal Annie checked in with us regularly to make sure all our questions were answered. They seemingly required FAR less documentation than anyone else. But their stated tactic was to present a perfect, iron-clad package to underwriting up-front, so that there would be an instant approval and there wouldn't be a need for further questions or documentation. (Imagine that???) In what seemed like the blink of an eye, we were approved and ushered through closing. We simply could not be more impressed with the Tuttle Group. We've helped numerous friends and family through the mortgage process, and it's always like being put through a medieval torture device. This is the first time getting approved and closing was a PLEASURE. We NEVER had to contact them for questions, because they were always checking in to make sure all ours were answered. They were super friendly, familiar, informal-yet-professional, and we always felt like they had our backs and had everything under control. We actually looked forward to their calls and emails...imagine that??? Even though were were looking for a silly, small refinance and shouldn't have been worth their time, we felt like we had called up a dear family member who gave us the "hook up" our situation clearly didn't warrant. Astounded. Impressed. Thrilled. Grateful. These are some of the things we feel after our experience with the Tuttle Group. And I have absolutely no doubt your experience will leave you feeling the same.

I was referred to The Tuttle group by my friend and realtor that also had a good experience…read more Everyone at the Tuttle group made me feel comfortable and put my mind at ease. They made this experience less stressful and was very informative. They were so kind always checking on me via email or phone during the whole process. Even after I've purchased my home they have still called to see how the move went and if there was anything they could help me with. Thanks to all the staff at The Tuttle group I really appreciate you all. Many blessings :-)

Ron Mathai's Office and his reps are Awesome; however, during non-business hours, it has been…read moreimpossible to reach someone who knows what to do or how to handle a claim. The person today had her on the agenda. I have worked in customer service for over 20 years, and I know right off when I am giving the run around. I refuse to wait over 40 minutes which was a total of 3 calls that no one ever answered. By this time, I am unhappy and when the rep just wants to transfer me to another dept, I SAY NOW!. This has NOTHING TO DO WITH RON MATHAI or any of his employees, because they never do this!

Great top-notch service. The owner is very personal and will…read moreget you the best most appropriate policy for your needs. Much attention to detail!

I'm doing a refinance and David got me a great deal on my homeowners insurance. Very honest and…read moreeven told me stay with my current car insurance because of the price. Would highly recommend!

My wife and I live in N. California and are closing on a new home in Frisco TX. We needed insurance…read morehelp based on a unique situation we had which would impact the type of insurance we would need. David was very responsive and quickly and clearly laid out our options for our unique circumstances. I felt that he had excellent customer service and was very knowledgeable about the terms of the policies. Based on my experience, I would highly recommend David for your insurance needs.

I was with them for 14 years...they literally do NOTHING for you, NOTHING. They don't even have…read moreup-to-date records on your home, but what they do have is erroneous information, so that when you try to make a claim on your homeowners insurance, it becomes a real problem because of their records. Furthermore, when you speak with someone there, they sound like dingbats--and they are.

I have been a customer with Century Insurance for 18 years and have never considered moving. Jason…read morecalls me every year to review home and auto policies. This year I saved thousands on my home insurance after our review. Terri is also great in the auto department. Great people to be with!

We had been with Progressive for almost 25 years for our Auto, Home and Umbrella coverages and…read morerecently switched to State Farm for the same bundle. Fernanda was an absolute professional and a delight when we spoke with her with our many questions and during the quote process. She was patient, well informed and extremely helpful to make sure we were getting the right policy for our needs. She made the whole ordeal a very pleasant and easy one and we are so happy to have found her to help us with switching to better policies, something we had been putting off mainly due to the hassle of doing so. And she saved us a lot of money for the exact same coverage too! Thank you so much Fernanda. Will highly recommend you to all in our family and friend circle for their insurance needs!

Ashley and her team are very professional and thorough. If you are looking for an insurance…read moreprofessional who can meet all of your insurance needs Ashley and her team can address any coverage needs you might have.

I reached out to Brian for a health insurance solution after my new employers benefits program…read morepriced out our dependent care. He presented several good options.