Dr. Block and the entire team were absolutely phenomenal! I guarantee the moment you walk in you…read morewill feel like family! Everyone is nice, friendly, and supportive. The team gives plenty of options for treatment and it's all budget friendly. As a grad student I don't have much financial backing but Dr. Block gave me plenty of budget friendly options and we were able to find the perfect treatment for my best friend. He was 18 years old and this issue that was diagnosed was keeping him from being himself. Being on treatment, my best friend was able to live to 19 years acting like a puppy full of energy. The treatment was a success and made an everyday collapse to a 5 month small 3 second episode. Cancer got the best of my best friend and Dr. Block and the entire team instantly sent a postcard through the mail saying their farewells. I'm truly grateful for Apex Veterinary Specialists for making me and my best friend feel like home. Thank you for giving my best friend the treatment he needed to live his last year like a puppy full of energy. The smile he gave everyday after treatment is why I genuinely recommend Apex Veterinary Specialists.

I've been to many veterinarians and also specialists over the decades and by far I will say that…read morethis was the most calming and Animal centric location I have ever been to. Not only do they prepare you by sending you a pamphlet to Reed about what to expect and also how they prepare their facility to welcome your Pet. It's very intentional and thought out. When I arrived, it was exactly as I had read... A light scent of lavender, calming colors, a beautiful fish tank and two welcoming, smiles by the ladies behind the desk. I immediately felt at ease. My dog has been having a lot of anxiety due to the fact that he's been at a lot of veterinarians in the last couple of years and had had surgeries. They immediately brought us into a dog room that was set up with a little rug, a medium sized dog bed and a water bowl that was lifted off the ground with water in it. Clean and with the pheromones plugged in to help calm him. I've never seen him get so comfortable so quickly. I put him down on the rug and he jumped on the bed and I sat on the ground next to him and within minutes, one of the ladies from the front desk came in and said the doctor would be in shortly. That is exactly what happened. Rather than having a Tall desk, I was on the ground, and when they came in, they sat on the ground with us. It was so sweet and kind. My dog felt so comfortable. He went to both of them for Love and Peets. It made my heart happy to know that he felt comfortable. They took him back and did what they needed to do. They offered for me to come with them, which I think helped him very much so that he could see me in front of him as they did the job that they needed to do. They offered him a pup cup so that while they were doing their thing, he was distracted by the pup cup and could look at me. They were gentle and kind, and we got the job done as a team. That felt very good. We then went back into the room, he immediately went back onto the bed and felt comfortable again. Again, he's been very stressed out lately at the vet, and this was such a relief. Then when the specialist came in, she didn't just explain the situation with his heart, she brought in a little whiteboard and drew it out for me. I'm a visual person so I really enjoyed that. She not only gave me the diagnosis which was very positive but also offered up something else she thought could be affecting him and we talk through a possible solution. That was very helpful because she wasn't just focused on the One issue, she thought beyond that and offered me an option. I highly recommend Apex. This place is top-notch and although most places break the bank around the Bay Area, they are not cheap, but they did not break my entire bank. They also didn't charge for things unnecessarily like some places. Very straightforward and easy. Check out was a breeze and he left Happy. What a wonderful experience and I can't recommend them more. The two ladies at the front desk, you guys were so welcoming and kind. Thank you for that. Then Dr. Chloe. What a joy and positive person you are. Thank you for sitting with us on the ground, for mapping out, visually his heart for me, and also when his heart rate went down a little bit when I was singing to him, you mentioned it to me and that really made me feel good. The world is lucky to have a doctor like you. And to the Intern, keep going! We need more people out there like all of you and he really loved your snuggles. Wood, I appreciate the most was there intentionality in creating a holistic experience, not just for the Pet, but also for the human that resulted in the most positive experience for my dog that he's ever had.

Proceed with CAUTION ‼‼…read more I regret to say that my experience at The Whole Pet Vet Wellness was deeply troubling and misleading. From the initial phone conversations, I was given the impression that this clinic was welcoming, supportive, and genuinely invested in the well-being of my eight-month-old German Shepherd. However, once I arrived in person, the tone and treatment shifted dramatically. What was presented as straightforward care quickly became layered with unexpected and costly add-on fees that were never clearly disclosed beforehand. The experience felt structured to create trust upfront, only for essential information and services to be reframed later in a way that prioritized billing over transparency. The conduct of management--specifically Joe (manager) and Jenn (assistant manager)--was particularly concerning. Both displayed a dismissive and condescending attitude, speaking down to clients rather than communicating with professionalism or empathy. On one occasion, I personally witnessed front desk staff being reprimanded and spoken to harshly in front of me, which was uncomfortable and inappropriate in a client-facing environment. Most alarming was the refusal of assistance while I was present with my dog and seeking help, allegedly due to staffing limitations. A wellness clinic should not invite clients in under assurances of care only to later deny support because of inadequate veterinary coverage. In contrast, the front desk employees, MIA, Ava and Ashley were consistently kind and professional, despite being placed in difficult and clearly demoralizing situations. Trust is everything when it comes to veterinary care. Unfortunately, this clinic's leadership demonstrated poor communication, questionable transparency, and a troubling focus on revenue rather than patient well-being. I strongly encourage pet owners to ask very detailed questions and consider alternative clinics before committing to care here. I am extremely disappointed with my experience at Whole Pet Vet and feel it is important to share my concerns to warn other pet owners. Wait....Having said that.... It gets worse..... My eight-month-old German Shepherd was seen at this clinic, and throughout the process I experienced a troubling lack of communication, follow-through, and professionalism. I repeatedly attempted to contact the clinic for updates and clarification regarding my dog's care and diagnosis, often calling more than ten times before receiving any response. Even then, many of my requests went unanswered. A diagnosis of possible elbow dysplasia was delivered without adequate explanation, guidance, or timely follow-up, leaving me anxious and confused about my young dog's health. The lack of communication during such a serious situation felt negligent and deeply distressing. Additionally, I was initially led to believe that I would be shown how to administer Adequan injections to my dog during a visit. This was presented as a straightforward and supportive process. However, once in the room, I was informed by the assistant manager, Jenn, that she would refuse to demonstrate how to give a simple subcutaneous injection unless I paid an additional $49 fee. This was never clearly communicated beforehand and felt opportunistic, especially given the emotional state of a concerned pet owner. It was difficult not to feel that financial gain was prioritized over patient care. The veterinarians and management, including Joe and Jenn, did not demonstrate compassion, accountability, or integrity in my experience. I do want to note that the front desk staff--specifically Mia, Ashley, and Ava--were consistently kind, professional, and helpful. Unfortunately, their efforts were overshadowed by the actions and decisions of the clinic's leadership and medical staff. Based on my experience, I cannot recommend this clinic. Pet owners deserve transparency, timely communication, and care that prioritizes the well-being of animals--not unexpected fees or unanswered calls. I strongly encourage others to seek veterinary care elsewhere.

Not a great experience. Some staff members are nice but their fees are over the top even for a vet…read morein 2026. They will have so many line item up charges most of which you can cross out and then if you leave for 20 min while the pet is being worked on they charge another $67 fee. It's like can't the $2K cover the 20 min?

Such an incredible team of vets, techs, and front desk staff. Their customer service and care to…read morethe pets and pet parents surpass all of my previous vet experiences. My dog came in for a ruptured anal gland and after speaking to them over the phone, I felt very trusting of this business because of their price transparency. On top of that, my dog's injury healed wonderfully. I felt that I was asking too many questions but the vets were always very patient with me and answered all of my concerns, which eased my anxiety. I also brought my chinchilla for his skin irritation and went home with lots of good tips from the vet who had chinchillas that lived to be 20 years old! I felt very reassured knowing that the help I was receiving was from personal and professional experience. Additionally, they emailed me articles about chinchilla heart murmur, which I am beyond grateful to read up on. Overall, my pets are still in great health after their vet visit and I am very thankful to have found a vet practice I am happy to bring my pets back to.

Great experience at Happy Valley Animal Hospital. The staff was kind, patient, and very caring with…read moremy puppy. They made a stressful situation feel much easier. Very grateful for their help, highly recommend!

Our beloved Shiba Inu pup recently had an unfortunate reaction to some ear medicine that resulted…read morein her needing a lot of serious and careful care right away, and I cannot tell you how thankful I am that if such a thing had to happen, it happened while she was a patient at this wonderful animal hospital. We are still navigating this situation, but Dry Creek Animal Hospital has been with us every step of the way. The staff is so caring, and I can feel how sincere they are when they provide care or ask about pets. Dr. Anthony is a fantastic doctor who gives every visit all of her focus and caring, and Naomi is always so helpful and maintains great communication. I would definitely recommend Dry Creek to anyone in the area looking for the best care for their pets. And to the staff, sincerely, thank you. Akai is my best friend. I appreciate everything you all do.

Such a wonderful experience at Dry Creek Animal Hospital! The environment is clean and welcoming,…read moreand the staff is courteous and professional. There was no wait, which I really appreciated. Everything about the visit felt top-notch. Highly recommend!

Our 13 year old dog Grace, with failing legs, no bladder control, and a badly degenerated spine,…read morefound the ride to the vet traumatic, so for the second time, we called Dr. Saiki. She's helped two of our dogs go to heaven. She spends a lot of time assuring the comfort of both the dog and the dog parents. High end service, worth every penny for our fur babies.

Worst bedside manner for a kitty owner based on a call. The vet didn't even ask about my cat. She…read morejust asked that my kitty be in an enclosed space before any other conversation would commence. I cut it short. She will post that she doesn't manage in my zip code. She insisted that my cat be in an enclosed space before considering visiting. She'd had to bring a partner... That's my take on the conversation. @Dr Sakai, DO NOT EVEN QUESTION WHAT I JUST POSTED! RECOMMENDATION: NO!

I now have 3 cats! Naturally, I brought my new sweetheart girl Eve to Dr. Peet…read more She was a kitten that my partner found abandoned under a food truck. She was there for a few weeks and we decided to take her in. She had all her vaccines at Alpha (we bought the kitten package). We also got her spayed here in January. While it's more expensive to spay here, I think it's worth it because they do a blood panel. She actually had some high kidney markers and we postponed her spay. Got her retested a month later and all good. Everyone here is fabulous, especially Dr. Peet and Sophia! I've referred 3 friends here as well as my mom who rescued a kitten too. Everyone loves Alpha! They're honest and upfront with pricing.

We are in the process of transporting one of our pets to another country and it requires a USDA…read moreclearance. It is really important to not only research the USDA website criteria but also to be very timely and accurate on who and how you go through this process. Today I made a call to Alpha to ask for information and help with the process. Sophie answered the phone and I was extremely thankful she did. She is a fountain of knowledge about the USDA process and was able to give me very important advice as to how and what is needed for the country we are desiring our pet to go. Sophie is the most informative person I've met in this process. She gives very accurate advice and also warns of the problems that can arise in the process which is greatly helpful in people desiring their pets to travel as streamlined and efficiently as possible. Thank you so much Sophie for your help today. You are an asset to the Veterinary/animal community and to people who genuinely love their pets.

Great service, quality care and very accommodating for emergency's…read more Strongly recommend

I've tried calling all day during operating hours and the call drops every time or it has a loud…read morebeeping noise before hanging up. I ended up going to another veterinarian clinic instead.

We've taken our cats to this excellent pet hospital forever & continue to be so pleased with the…read morevets & the techs -- compassionate & capable, always happy with their fine service. However, I promised an employee today that I'd spread the word about their website & recorded phone message being out of date: the office now opens at 8:30 a.m. Mon through Fri, instead of 8:00 a.m. as announced. The employee says that the staff keeps urging "the manager" to update the info but that's been futile so far, which sounds like some managers I used to work with..... The vets & techs are still top-notch, & that's what counts after all (once you can reach them)!

I've been to so many vets and Burbank is the only one I've felt most comfortable and trusted. I…read morereally love the vet techs team and vets. Dr Alvarado is my favorite and I know with absolute certainty my pets are in good hands. When I had to put my dog down, Dr Alvarado (who was not working on that day) made sure all the staffs and Dr Kumar is ready to receive us. Dr Shapiro was also one of the fun and wonderful vet. Sad that he has retired. I cannot imagine sending my pets to any other doctors other than Dr Alvarado. If she ever leaves Burbank, I'm going wherever she goes... Administration staffs are also very helpful and friendly. Mellisa was a great, great Manager!! I can't say the same about the new Manager (Jill). If anything, she might be the reason customers would leave Burbank.