So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

I highly recommend Ziprent as a good deal for owners who want the legal backing of a legal lease…read moreand tenant screening. The pictures they took of the house were great and the price was much fairer than local companies. I don't use their monthly management feature right now, just their rent collection ( for only $25/month!) but if I were unable to perform maintenance I would. They always answer their phones and emails right away. I've been burned before by "nice" people who end up being very irresponsible tenants who wouldn't pay rent or who break their leases (by bringing animals, hoarding). Advertising with a property management company keeps people away who don't qualify and have bad tenant histories. Worth the very fair price to be protected.

As a landlord, I found ziprent extremely efficient and professional. Here is why you should…read moreconsider them: - They listen to potential tenant's concerns and provide anonymized feedback to you - 99% of the time they will pickup the phone and talk to you - They respond to emails fast and really consider what you are asking for - **Most important ** they don't charge random add-on fees to the service. Example, if something breaks and they hire a contractor to fix your property, they don't charge 12% fee like most do. In other words if you spend $1000 in repairs, most companies will charge you an extra $120 for the convenience. - Flat $125 monthly fee and no %

Virentia Asset Group is my property management firm for my house in Tacoma. I feel very happy and…read morerelieved to have them managing my property. I had a different property management firm before them, but didn't feel the property manager was protecting me, and representing me, but with Virentia, I do feel that way. I know they are looking out for my best interest as the homeowner. They are communicative and manage issues and communicate with me as needed. I live overseas so it is nice to have a feeling of security when it comes to managing my home. I highly recommend them and their services.

I use Virentia to manage properties I own in the Olympic Peninsula. Rapport building with this…read morecompany has been easy. It is family owned, and that comes through with the care they have given my properties. As an owner of multiple businesses, I am never in a place of worry over whether my properties are being managed well, allowing me more time to focus on other ventures. They are communicative and responsible. As someone who prides myself in supporting local and small business, I feel confident in my assessment and review of Virentia as a Washington state company.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

Beware of false claims, as well as Unlawful and Deceptive Charges…read more My husband and I rented from this company several years ago, and we were very disappointed with how our security deposit was handled. Despite leaving the property in immaculate condition, we only received a small fraction of our deposit back. During our pre-move in walkthrough, were told the everything including the carpets had been professionally cleaned --but upon actual move-in, it was clear that wasn't the case. We spent several days deep-cleaning before we could even settle in. The top of the kitchen cupboards and stove vents were coated in grease and grime, the dishwasher was unusable due to a moldy, debris-filled filter, and the shower drains were clogged with hair. Light fixtures, shelving, and baseboards were also neglected. On top of that, we discovered fleas in our daughter's bedroom, requiring multiple treatments and carpet bombs before the issue was resolved. Because of the chemicals we reshampened the carpets and found that they were also not adequately cleaned. Clearly we felt that nothing other than a surface level cleaning had been done, however, even if a professional service had been hired, it was property managers responsibility, not ours, to ensure their work had been completed successfully before hand. We resented the additional expenses and false claims. Despite all of this, when we moved out, we left the property in better condition than we found it. Still, we were nickel-and-dimed for petty and unnecessary charges like battery replacements, light bulbs, and post-move-out cleaning fees. Unfortunately, we trusted that Leslie, the property manager was an honest and trustworthy person. We now understand that these charges were unlawful. Landlords cannot legally deduct for normal wear and tear, nor can they charge for damages they don't properly document. If you are considering renting from this company, protect yourself: Document everything Take photos before move-in and after move-out Request a detailed, itemized list of any deductions Know your rights as a tenant Do a THOROUGH WALKTHROUGH! We would not recommend renting from them.

I 1000% recommend Soundview property management as Leslie and Patty have been incredible to work…read morewith. Last spring, I fell in love with one of their rentals located near where I am a teacher. From the start, they were very accommodating, despite the many demands, the homeowners placed up upon them. They had to do a quick turnaround and the previous renter did not clean......they apologized for the inconvenience and took a chunk off of my rent as I had to clean it. They also did not charge me the nonrefundable carpet fee because the owner is going to replace the carpets. Right after I moved in, the owner decided she wanted to do some major remodeling and replace carpets. They were able to convince the owner to wait until the summer so it would be a little disruption to my life. Unfortunately, only 5 and a 1/2 months of living there, I came home on a Friday after work to find the water not working. I text Leslie, she responded right away, and had a plumber there Saturday. Leslie immediately offered a hotel for myself and my college son who was home on break. She was in close contact with the plumbing company and homeowner, quickly finding out that this was not going to be an easy fix. Sunday she had a new rental for us to look at and even showed up with a five gallon jug of Primo water for us. The following day we signed the papers and she made the process very easy! Leslie transferred my deposit, giving me back money, due to the difference in price and even let us overlap days due to this emergency move. They made this stressful time tolerable! These ladies are personable, quick to respond, fair, and truly care about their tenants.

As both a resident and former HOA board member, I found working with HOA Community Solutions…read moreconsistently frustrating. Communication and follow-through were often painfully slow (I personally have one request that has been in operational limbo for over 60 days and several records requests that have not received any substantive response), reactive, and lacking transparency. Records requests, website/account issues, and basic status updates frequently took far longer than expected to resolve and in recent cases are still unresolved despite engaging ownership and being given a commitment on response deadline that has, yet again, been missed. As a Board Member, I also experienced repeated delays in obtaining vendor bids and progressing operational matters, which created unnecessary bottlenecks for the board and homeowners alike. Architectural review and enforcement processes often lacked clear timelines or consistent communication, despite published HOA guidelines outlining response expectations. While HOA management is challenging work, homeowners and boards need timely communication, accountability, and organized operational support grounded in a clear understanding of each association's governing documents. Based on my experience, I would encourage any HOA considering this company to ask detailed questions about response timelines, records handling, website/account management, and vendor procurement processes before signing a contract. As Washington State welcomes more HOA governed communities through aggressive planned community developments, especially in Thurston, Pierce, and Kitsap County, it's critical that new HOA's choose a management company wisely - with HOA Community Solutions our community now pays a premium for management while suffering a quality of service on par with a company that would charge thousands less per year.

I was fined $150 for having a stroller briefly left out on my front porch after coming back inside…read morewith my small kids from a walk. The stroller was removed about an hour later, yet I still received an email that evening stating I was being fined for the property looking "unsightly" and for "remaining in violation." I've been trying to contact the HOA for two days now -- by phone, email, and voicemail -- with zero response. No one has followed up to clarify or even acknowledge my outreach. It feels like they couldn't find anything else wrong with my property, so they decided to charge me over a stroller. It's extremely frustrating to be ignored while they demand payment for something so minor and temporary. Very poor communication and unreasonable enforcement.

Kim from Seattle Rental Group was amazing! She was incredibly helpful throughout my search for a…read morenew home in Seattle. She generously took the time to offer advice, answer my questions, and walk me through the process even outside of our scheduled appointment. Kim truly cares about her clients and gives them her full attention. Although I ultimately chose a property that I found on my own, she still kindly took time out of her day to help me evaluate it and talk through its pros and cons. Her support, honesty, and genuine willingness to help made the entire process much easier. I'm extremely grateful and would highly recommend Kim to anyone searching for a home in Seattle!

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

So, apparently the manager and assistant manager here are telling my neighbors that I am…read morecomplaining about their flowers/plants. To make it perfectly clear, the ONLY flowers and plants I have complained about, are those in my front area. They moved me into rhis apartment back in December without clearing out all of the flower and plants the previous person put into the ground. I have been asking for months when they will be taking care of this, as it is becoming a jungle. I refuse to take care of it, as I am disabled, in a HUD property, where management couldn't care less about their residents. Thanks a lot management for trying to pin my neighbors against me, for a situation that should have been resolved BEFORE yall moved me in. Not to mention the mold and moisture in this apartment. It took them almost 5 months to figure out that the exhaust fan in my bathroom was NOT connected to a pipe in order for the moisture to escape the building. 4 months of 70% humidity in my home. Had to purchase a dehumidifier, as i am deathly allergic to mold. Did I mention there is a bullet hole in my living room window? Guardian should be investigated for fraud, fair housing violations, management fraternities with other residents, and that is a huge no no. Dariya and Maia need proper fair housing training, otherwise Guardian will be getting sued, not just by me, there's a few others here considering the same. When you see signs on people doors denying entry using RCW's, we know something is not right. Do better, and I dare you to try and eviction me for speaking out.

Don't have much else to say but WOW. Sharon Hamilton and Guardian Properties are top notch. We at…read moreCertaPro Painters were working with Sharon Hamilton at Guardian Property management to paint a home and she was absolutely fantastic. She was very timely, always prompt with constant communication, and just an overall pleasure to work with. If anyone is looking for property management services, or in the market for a home I would Highly recommend going over to Guardian Property Management to see Sharon, she will take great care of you!