This management company takes advantage of young military members. My son and his roommates were…read morecharged for allegedly using non-matching paint and they kept $1250 of their deposit. They never painted anything as they were on orders and went on deployment. After returning from deployment, they were met with phone calls from a collections agency stating they owed 3500 for water damage. Mind you the claim was filed after they received a partial refund on their deposit. This company clearly has no respect for our young people in the military and are out to take advantage of them.

Drew she been a great to me when I need her help and she's always right on time and she always…read moreresponding might take a little while but she's on it and I just want to think Drew for great job trying to graduation Drew

Rude people. They act like renters are beneath them. We left without continuing our interaction. If…read morethey're fired some and hired better that would be a start. Their rentals are over priced.

Mostly not good. They withheld a HUGE amount of my sister's deposit money. She may have to go to…read moresmall claims court, as they won't respond to our inquiries. Could it be because she is a woman? Beawre and do not rent from them! Document everything with photos and carefully read ALL fine print. Double check the condition of everything upon move-in. Park 52 does not have the needs of the tenants in mind at all.

I should have read the reviews…read more The property showed as available but no less than 15 minutes after I submitted my application. I get an email stating that it had been rented out already. Seems pretty fishy to me. I'm not worried about the $50 application fee but it's more so the integrity. If I could give them zero stars as an option. I would.

I cannot express how horrible communication is with this property management company. Do not work…read morewith these people. I honestly feel like I'm being scammed for money. I moved into a unit they manage and for some reason, utilities are separate for my one unit from everyone else in the building. Because of this, they forgot to bill me for my utilities for months after moving in. All of a sudden I have a charge for an extra $700 worth of utilities with no communication at all. Obviously I reached out, and they explained that they messed up and weren't billing me for electricity and gas for a couple months and that now I needed to pay it. After discussion, they told me I would have time to pay it back in small payments over a period of time. I was told "don't stress about it". Then the next month rolls along and its included in my portal with rent. So it messed with my ability to pay rent properly. I asked for those charges to be separated, and I was told by Jeanette that she can't edit the portal. Isn't that your job?? Then, they said they pushed back payment one month which was time enough to pay an unexpected charge of $700 apparently? Pushing it back one month after they messed up isn't a courtesy in my opinion. Now they are refusing to work with me on this and are saying they need the money now and it will not be separated from by rent. In response, I keep trying to talk with Peter on the phone because he is the one who said I would have time to pay it back because it was their mistake, but after days of reaching out, I'm only getting texts back from Jeanette saying they are refusing to discuss anything further. I wish communication on how the bills would work was settled before I moved in. I wish a huge fee I wasn't expecting wasn't added to my bill months into living there, with very little accommodation with time and understanding to pay it back, as it was their mistake in the first place. I wish they had communicated to me that they were adding this charge beforehand. I wish someone would actually call me on the phone and talk to me about it, rather than just sending texts demanding it be paid now, after they messed it up. I really don't think the way they are treating me is fair or understanding at all. I would not recommend working with this company to anyone. I like the unit but unfortunately they are terrible to work with so I'll probably be looking for a new place to live soon.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Communication is truly awful. They will make mistakes with the rental amounts, then correct them…read moreand acknowledge the mistake was on their end, and promise you are not on the hook for the difference......THEN charge that amount plus interest and late fees. Quiana does NOT answer. She will have Tia take the call, and it's as if any communication with Tia never happened. STAY AWAY!

Unresponsive! For weeks, if at all. Don't be fooled by the Google reviews. 4 are fake from internal…read moreemployees and owners. The rest are for the maintenance man asking for them. J**h is NOT part of the property management team. He is maintenance from "theory real estate and construction". Phony is the key word! Fake reviews by owners and employees to mask the real truth. This company is a joke!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

Updated review:…read more James has again shown his worth to us as a realtor. He helped us buy our house from the other side of the country, and now he has helped us sell our house from the other side of the world. I am the type of person who has lots of questions, and James was always happy to answer them. He helped us sell our house at top dollar, gave advice but still listened to our needs and wants, and got our house sold with minimal delay in the selling process. We are very grateful that he was there to help us every step of the way. As a veteran himself he is very familiar with challenges facing military families, and took great care of us. If he ever expands his business to other states we will happily use his services again!

deserves 0 stars.... when i moved in (after driving for 3 days) we found that they had lied to us…read moreabout having a washer/dryer - yes i have them lying in writing - day of moving in they said "oh sorry yea we don't have a washer and dryer". then we were told most of the lights were out and that we'd have to replace them, and that our heat wasn't working - we moved in during the winter. we also didn't receive a mail key for days and no garage clickers a week were again told we could get those if we wanted. the morning after moving in i noticed glass on our front entrance and realized the entire front door window had been smashed and there was broken glass everywhere. no where did they mention this and it took weeks to get it fixed. minor issue but they also couldn't even tell us which mail box number was ours... you would think they'd have that information. very frustrating to deal with all of this while moving into a new place, new state, and trying to start a new job. eventually some of these things were taken care of but communication and quickness could have been better - mind you this all should have been dealt with before we moved in. coming to the end of living there i didn't agree with some of the move out charges they were asking for and when trying to talk with them i was basically called a liar because they had proof - which they never sent (they sent vague itemized lists which doesn't show exactly where my money is being put). they tried to argue that they do thorough move in and move out inspections, clearly not from what i dealt with when i moved in. incredibly rude and condescending when i called about the charges post move out. i was being charged for them to tighten the bedroom door hinges - seems like normal wear and tear which they shouldn't be charging me for. they took off a few things because they knew they were wrong in charging me for it. however after multiple calls/emails over the last few weeks they would not budge any further on normal wear and tear charges - kept claiming they had proof and that this was normal charges for a house. they charged me over $700 on top of the $3,100 security deposit. so roughly $4,000 to get the house ready for the next tenant - which is insane. i encourage you to not use this company for anything.

the person I spoke with gave me some very valuable information to help navigate an extremely…read moreoverwhelming and tangled landscape. I appreciate the time and the advice as well as the warm friendly manner. I have had some rough experiences looking for apartments in Seattle and was feeling really lost. even if the next place he recommended doesn't pan out, I appreciate the information he gave me because I can use it now to look for other places. this very well informed young man gave me a much needed sense of relief. it would be nice if more companies and groups had such a helpful and friendly approach to this nightmare housing situation. :D

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Ridgedale does not do their job properly. Lack of communication and the tenants always have to…read morefollow up and never get a return phone call or a return email and this issue is regarding new tenants and current tenants. I guess the management company in the owners don't care about keeping good tenants or bring it on new tenants. Do not recommend this company!!!

I gave them my new forwarding address and they mailed my deposit check to the wrong address(an old…read moreaddress). When I called to ask about the status, I was told to leave a voicemail and I did. I followed up a week later, and was given the snarky response that personnel was out of office. I give it another week and it's still someone not being at their desk or out of office and was given an email. I'm not holding my breath about getting a response. I can be understanding and patient when people are out of office but this timeline is totally unprofessional, especially when the error started with their team. I will keep following Washington laws for escalation but will happily take it to court if the issue is not addressed so people in the future don't have the same problem.

Sandco. The worst I have ever delt with! This company is the worst for keeping appointments! I made…read moretwo appointments to meet Cathrin in Tacoma for properties they list. I confirmed these appointments on line as well as they did an hour before never showed. When I called she 0would not even apologize, had the receptionist do her dirty work twice. Very unreliable and not well organized. I came from 35 mi away only to have her do it again she was @ her desk when I called and made no attempt to make things right or even APOLIOGIZ E. They will waste your time!!

I have been renting from sandco since 04 and they have been by far the best company to ever rent…read morefrom I highly recommend them to anyone