My wife and I moved in a few weeks ago into Avery. Initially when we moved in and our AC had went…read moreout which was a big problem for us at that time. However, Aaron and the Maintinence team Francisco/ Sedrick worked with us every step of the away until completion. Communication was on point! Francisco even made sure that the company that services the AC checked everything!! We have a new AC unit and we are living comfortably in our new home that we are really loving. I have nothing but great things to say especially since Aaron and Patty always answered our calls and emails. Thank you Avery team for helping us out! The property is always clean and out door grilling and pool area is great! Great time for the family to come over and grill.

If I could give this complex and its management negative 100 stars, I would. After nearly eight…read moreyears, I finally moved out--and wish I had done so sooner. The building steadily deteriorated: poor and makeshift maintenance, broken gates and entrances, inadequate security, and ongoing cleanliness issues. There were armed robberies inside the building, unhoused individuals sleeping on the roof and in the bushes, and persistent urine odors throughout common areas. Management also forced a change to an internet provider that could not adequately support my work-from-home business needs, which ultimately contributed to my decision to leave. Most troubling, multiple individuals have reported experiencing sexual harassment involving staff. Do not move here.

Having lived at this complex for going on 2 years, I have always been very satisfied with the level…read moreof care and responsiveness given by the property management, and specifically the on site manager, Mickey. He always addresses issues that might come up, both big and small, in a tactful and effective way. He really takes feedback to heart and has implemented changes as a result of feedback from everyone including myself. It makes me feel like I'm living at a place where someone is genuinely concerned with the well-being of the community. I'd recommend anyone to live on a property managed by him!

My husband and I have been here going on two years now and we love it. Any time we have any issue…read moresmall or large, it's immediately addressed. Mickey is a great property manager because he is always responsive and if there's something wrong, he takes care of it right away. Overall, really happy with this community!

My fiance and our two dogs have been living at Alexan NoHo West for about three weeks now and…read moreoverall it's been a great experience! After a long day of apartment hunting in the Arts District, we were exhausted and unimpressed but when we arrived here it felt different in the best way. Kristina went above and beyond, staying late to give us a thorough tour and answering every question. Deshaun has been just as amazing, making us feel right at home. The property is beautiful with thoughtful and modern design choices. We love the amenities.. especially how dog-friendly the community is.. which was a top priority for us. There are multiple courtyards, some with turf, plenty of walking paths (& poop bags) and the NoHo West dog park 10 steps away. The rooftop views, gym and other shared spaces have been a great addition to our daily routine. I'm really looking forward to the summertime and using the outdoor spaces more.. top notch community cooking, everywhere! We were skeptical of the mail and delivery situation but so far we've had a couch delivered, a dozen food deliveries, dozens of amazon packages and all of our expected mail. For our actual move, there were plenty of loading zones and entry points, making it easy. My only gripe... the parking garage gate has been inconsistent, remaining open for days at a time... which literally bypasses all measures taken to secure access... but still, so far I've felt safe as a female living here and walking my two dogs. Overall, we're so glad we chose Alexan NoHo West. BIG THANKS to Kristina who's made this move such a great experience so far!

It is NOT worth it. Not worth your time, not worth your stress, not worth the effort. Don't live…read morehere, and you will find much better options easily. I am saving you lots of headache. You will not get your full deposit, you will not get a response from staff if you get billed for water and power after you move out no matter how much you follow up, and you will not enjoy your experience. Residents are not respectful and will leave piles of trash, bulky boxes (even though there is a sign explaining to take them downstairs), and trash too big for the trash chutes in the trash room. They do not check footage or enforce anything if people leave their trash on the ground (some are too lazy to put it inside the trash chutes). The smoking of cigarettes is a serious issue and they don't do anything about it. They don't check footage, follow up with anyone's concerns about it, or take responsibility - they just say to "be on the lookout and report it" if anyone smokes. It is an issue and the hallways and parking lots do smell of cigarette smoke. You will smell cigarette smoke early in the morning and late at night. The fire alarms go off very often, especially in the middle of the night. The "routine fire alarm maintenance" in which someone needs to enter your unit are suspiciously frequent, especially for how often the alarms go off. You will get woken up by the fire alarm. There are major security issues and they are not prioritizing safety. There are no locks on the upper floors for key fobs. If you take the stairs, the entry to the floors do not require key fobs on the upper levels. You can walk in through the main parking lot entrance and take any stairs up and access any floor without a key fob. The parking lot doors are broken and left open VERY frequently. Residents drive too fast in the garage, try to beat the gate, and frequently break it. It takes about 2 weeks to fix, and until then, it's left open. Literal cars have been stolen from this apartment complex. I've seen literal homeless people sleeping in the garage because of the broken gates (I don't personally care because in the morning I've seen this happen, it was very cold. However it still is a security flaw.) View the old reviews when Alexan NoHo West was under previous management and had a separate Yelp listing and you can see more details. All the good management and staff have already left or are planning on leaving. Now, current staff is flaky and will NOT follow up on your tickets, concerns, calls, or voicemails. You will be disappointed.

I have lived in apartment buildings my entire life, and at 38 years old, I can honestly say I have…read morenever had a manager as exceptional as Kandi. She is professional, caring, responsive, and truly goes above and beyond for her residents. Even on weekends, if an issue comes up, she's always there to help. She never dismisses concerns instead, she takes the time to listen, figure things out, and find a solution that leaves you feeling heard and valued. It's rare to find someone who genuinely cares as much as she does. I also want to recognize Brett, who is absolutely fantastic. He's incredibly professional, responds quickly, and is always willing to help with anything that comes up. He's kind, reliable, and clearly takes pride in his work. Together, Candy and Brett make this building an amazing place to live. Their dedication, professionalism, and genuine care for the residents are unmatched. I truly appreciate everything they do and feel lucky to have such an incredible management team.

There was a dog that barks on a regular basis on a patio with the window open for months and years!…read moreIt's still happening. I went there in person. I spoke with them. I mean, there's nothing that they can do. There's just there's a lot of dogs and there's a lot of barking when you have pets like that and you have a property that's managed to such. I'm gonna just continually update this thing today is March 3, 2026, this prior posting was from the summer in July 2025, and march 2005. This dog is still barking.

This has been one of the worst living experiences I've ever had…read more The neighborhood feels very unsafe. There are large numbers of homeless individuals around the block, and I've personally been chased multiple times. It's incredibly stressful just coming and going from your own home. Another major issue is the trash collection. The city trash truck consistently comes before 7 AM, and the noise is extremely loud--it will wake you up whether you want it or not. I brought this up to management, but their response was essentially that there's nothing they can do. So you're stuck dealing with it every single morning. On top of that, the building itself is poorly managed. From noisy neighbors throwing parties and screaming at 4 AM to other ongoing issues, management never takes meaningful action. Their response is always the same generic script: "We are working on the issue. If you're not happy, we can review lease termination options with you." In other words, either tolerate the problems or pay more money to leave. The neighbors above me are extremely loud and seem to start their activity late at night, often around 1 AM. The noise is so intense that it wakes me up with a racing heart. It's not occasional--it's every single night. I haven't been able to sleep in my own bedroom for the past year because of this. Instead, I'm paying $3,400 a month just to sleep on my sofa. That's completely unacceptable and far beyond anything anyone should have to tolerate. Between the unsafe surroundings, constant noise, and lack of accountability from management, living here has been extremely frustrating. This place has seriously impacted my quality of life, and I regret signing a lease here.

Today my husband and I were out trying to tour places in the area even though our move isn't until…read more2026. I didn't make appointments totally my fault but we were just trying to feel out the neighborhood. Most places turned us away as soon as I mentioned our move-in timeline but not L and O Apartments. And that's exactly why I'm taking the time to write this. They were the only building that welcomed me as a walk-in. As soon as I walked in I was greeted with smiles. The lobby smelled amazing and the entire vibe felt warm and inviting. They offered me coffee and had apples and bananas out which my son absolutely loved. Chelsea is the one who toured me and she was so kind so sweet and absolutely amazing. After seeing the rooftop, the gym and everything else I'm seriously considering this place. If there's one thing I noticed it's that they actually make you feel like a future resident not just a number based on when I needed to move in.

Avoid this place at all costs. They will tell you anything…read moreto get you to sign the lease -- completely false promises. I was told this building is "quiet" and "well-managed." That's a joke. My upstairs neighbor blasts music at all hours, and the ceiling constantly creaks just from them walking. When I brought it up, the manager didn't even try to help -- they just told me "you can move out". No support, no respect, zero responsibility. If you value your sleep, peace, or basic decency, do yourself a favor and stay far away. I regret moving in and will do everything I can to leave early.

Love my experience living here. Just signed third lease because to move from here is so difficult…read morewith how much we like it. Building is clean and quiet. Apartment is spacious with a nice balcony space. What makes living here great is the onsite manager Rosangela. She is on top of everything and makes sure the building is well kept up.

This has developed so much since I was here in 2021 and I like the new additions like Nordstrom…read moreRack and LA Fitness. They have a few elevated fast food-ish places like a Mediterranean place owned by Umami. We scored a free parking spot outside the garage so no validation was needed.

I've driven by this mall so many times on the freeway & I finally was able to go check it out…read more Good: plenty of parking, spacious walkways, clean, doggie potty area, big movie theater. Bad: mall is split up with streets running through it, parking is expensive, extremely limited number of stores to actually shop at, majority of stores are located across the Laurel Grove Drive which is quite a walk if you parked in the main lot in the middle of the complex. I only went to Daiso, Five Below, Starbucks because those were the only ones you can shop at in the main part of the mall which is unbelievably weird. It's like this mall had an identity crisis, couldn't figure out if it should be more of an entertainment center (movie theater, restaurants) or shopping center (Daiso, Five Below, Nordstrom Rack). Many vacancies, alot of random stores that you wouldn't go to unless you had or needed to like Spectrum, nail & beauty salons, orthodontist, chiropractor, Verizon, Carbon Health. The main part of the mall is Nordstrom Rack, Starbucks, Daiso, Five Below, LA Fitness. Gnomon (computer graphics, visual effects school) & Regal Cinemas take up the majority part of this section. There seems to be no thought to what a mall shopper would want or wish to go to when they arrive to the heart of a mall. On the "strip mall" area which is across the street and around the corner, there are Ulta, Trader Joe's, mostly cafes, quick bites like Jersey Mike's, Crumbl, It's Boba Time, MOD pizza. Again, only Ulta for someone looking to do mall shopping. Although this mall is modern, clean, great parking structure (expensive but lots of spaces), there's absolutely little to offer. Would I go back?? No way! This is an incredibly disappointing shopping center & if you're hoping to do some retail therapy, go to Sherman Oaks Galleria or Westfield Fashion Square.

The Emerson Valley Village team is exceptional! I want to give a shout out to the property manager…read morePatty for always answering my questions and finding solutions! Recently we booked the clubhouse for a Highschool get together for my son and she helped us every step of the way! The clubhouse is a beautiful place to relax and enjoy family and friends socially. Perfect to rent for events also! We enjoy living here and the staff and maintenance are exceptional! Rolando always goes above and beyond to take care of any issue promptly! Sandra is the most caring person and always takes the time to say hello and make you feel welcome! She is extremely conscientious about her work and takes great pride in all she does to ensure the building and surrounding areas are immaculate and clean. i have known her for over 10 years and I recommend her for assistant property manager as she Is extremely helpful and aware of all that is going on in the connecting buildings at Emerson Valley Village and as a result we all feel grateful to her! Thank you again to all the Emerson Valley Village managers and staff for making Emerson Valley Village feel like home!

Management is horrible No security…read moreNo support for the local staff - the maintenance and cleaner locally are left to do everything and no matter how hard they work, corporate finds a way to make their life more difficult

Great building, people, and a place to live. Bridget has been amazing to work with! She has been…read morevery accommodating and easy to work with, and always has a great attitude. When there is an issue or problem, you can count on her to help.

Great place to live. Quiet, clean, friendly people, amazing location next to park, fantastic…read morepool/common area with bbq and fire pit. Very sad I have to move (financial reasons) but would recommend this place to anyone looking.

I want to give a huge shout-out to Josue in maintenance! Late Saturday night, my apartment flooded…read moreunexpectedly. Josue responded immediately - even though it was after hours - and worked tirelessly to help resolve the situation. He was professional, kind, and went above and beyond to make sure my dog and I were taken care of during a really stressful time. In addition to getting the water out of my apartment, he fixed the washer before he left, too! The NoHo Commons team and tenants are lucky to have someone like Josue. Thank you for everything!

"I have been living at Lofts at NoHo Commons for many years now, having moved in back during the…read morepandemic, and I can confidently say that Silva Mack is absolutely outstanding. Living anywhere for this long, you see a lot, and Silva has consistently been a gem of a Community Manager. Every single time I have needed assistance or had a situation with my account, she has handled it with the utmost professionalism, empathy, and kindness. It brings so much peace of mind knowing we have a dedicated manager who truly cares about the residents and goes above and beyond. Thank you, Silva, for your continuous support over the years!"