Living here for multiple years. Changes in management and ownership. Quality changes with that. For several years tho the on property staff has been consistent and good. I want to highlight Bryanna today. Bryanna is always kind, patient and helpful. I recently did something pretty lame and found myself without my keys or phone and locked out. It would've been a long time and cold outside. Her assistance was invaluable. I mean it. Thank you! read more

"I have been living at Lofts at NoHo Commons for many years now, having moved in back during the pandemic, and I can confidently say that Silva Mack is absolutely outstanding. Living anywhere for this long, you see a lot, and Silva has consistently been a gem of a Community Manager. Every single time I have needed assistance or had a situation with my account, she has handled it with the utmost professionalism, empathy, and kindness. It brings so much peace of mind knowing we have a dedicated manager who truly cares about the residents and goes above and beyond. Thank you, Silva, for your continuous support over the years!" read more

A special thank you to Bryanna who guided me through each step and answered all of my questions with kindness and professionalism. I truly appreciate the time and care they gave me, and I would definitely recommend this location to anyone needing a new apartment. read more

I want to give a huge shout-out to Josue in maintenance! Late Saturday night, my apartment flooded unexpectedly. Josue responded immediately - even though it was after hours - and worked tirelessly to help resolve the situation. He was professional, kind, and went above and beyond to make sure my dog and I were taken care of during a really stressful time. In addition to getting the water out of my apartment, he fixed the washer before he left, too! The NoHo Commons team and tenants are lucky to have someone like Josue. Thank you for everything! read more

Constant stolen packages and they aren't going to fix this. Management doesn't do anything but make excuses. The staff are unconcerned especially Bryanna - the woman at the front office who shrugs off every concern. Every tenant I know has had their packages stolen repeatedly not once but frequently. I have to get a PO box and drive to get my packages now and it's very inconvenient. The stealing rate is pretty high and it's the management's negligence and refusal to put security at the door. If you order 3 packages, 2 will be stolen and management does nothing but shrug. This has happened for months actually years. Still no fix. Low security for a big building despite high rent. You can find safer buildings for the same price in Noho or Burbank where you get your packages. This is very unexpected for Greystar. read more

I've been a resident here for over a year now, and I couldn't be happier with my experience. My loft is everything I expected and more--the space is beautiful, comfortable, and truly feels like home. The location is a gem in North Hollywood, making it convenient and enjoyable to live here. I also want to thank the professional staff especially Bryanna and maintenance team; they've always been responsive, friendly, and reliable. I really appreciate all the new upgrades the complex has been bringing--it shows that they care about making the community even better. Overall, I highly recommend this place to anyone looking for a great home in NoHo! read more

I lived there 3 years & between the lack of security, random piercing alarm that goes off at any given time , untamed homeless, folks losing (stealing) your packages because there's no system, gates always broke, management disregard and carelessness and the rudest , most tacky unprofessional receptionist, this place is not some place you can call home especially long term. They chose this attitudinal bimbo that picks fights with tenants , gets flustered like a child when handling simple residential matters. Her being the face of the property is embarrassing and speaks to the poor decision making of this building and how things are ran. The receptionist is bold because no one holds her unacceptable behavior accountable even though they claim to "speak with her". They simply don't care and it shows ! I wonder if the owner knows the condition of the building! It's in shambles. The REVIEWS in their original page was so bad they created a new one (that's why the reviews are concerningly low here) they're hiding their MESS ! Read the comments of those who stayed here a while , that's where I truth is. Not these FAKE 5 star reviews ! read more

I lived at the Lofts at NoHo Commons from 2021 until recently, and while I loved the location and community of residents, management made living here a nightmare. I want to offer a disclaimer that everything ALLEGELY happened so I don't open myself up to being sued by Greystar or other parties mentioned herein. The good: The people who live here are genuinely kind and welcoming. The location is fantastic -- close to NoHo arts, restaurants, and the freeways. That's about where the positives end. The bad: Communication from the office is almost nonexistent unless you chase them down. Emails are riddled with typos, notices often never arrive, and you'll get excuse after excuse. Silva, the property manager, is one of the rudest people I've ever encountered in housing. Any time I brought up legitimate concerns, I was met with hostility or brushed off. She made me feel like I was the problem for even asking. Maintenance routinely took 30+ days. My stove was broken for a month, and the replacement was also defective. When I complained to corporate that no one came to fix my stove, Silva called me to tell me how "ungrateful" I was for her and her staff and how she didn't like that she was now forced to work overtime because of my complaint. Fire alarms went off so often no one took them seriously anymore (even the fire department) -- a huge safety hazard. The pool leaks, gym equipment sat broken for years, and the dog park is often left full of trash, glass, and dog waste. Things got even worse once Greystar bought the property. Renovations were noisy, poorly done, and had to be redone constantly. Residents were locked inside their units during "walkway repairs." Walkways still feel soft and unsafe -- they were just doing patch jobs on rotting wood. Parking, once free, suddenly came with new fees ($200 for "reserved" spots no one wanted, or $120 for a second car). Garage gates were blocked for days with no notice, and vendors parked in front of fire hydrants. Other headaches: * They canceled our internet contract with almost no notice, disrupting work-from-home jobs. * Rent payments were chaotic -- at one point we were told checks only, despite leases stating to make online payments. * Mail service was stopped multiple times without warning, even after a break-in. Residents missed paychecks and medications while the office shrugged it off. * Rent increases were steep and Silva told me mine was non-negotiable despite negotiating with other residents Bottom line: I really wanted to stay for the location and community, but management makes this place unbearable. Silva in particular treats residents with zero respect -- hostile, dismissive, and never accountable. Even local postal workers joked they weren't surprised I was leaving because of the building's reputation. If you're considering this place: don't be fooled by the shiny exterior or sudden flood of 5-star reviews. Talk to actual residents. Most of us left because the management is unprofessional, unresponsive, and downright rude. Great location, wonderful neighbors -- but unless management changes, this building isn't worth what you'll pay. read more

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Silva is hands down one of the best property managers I've ever dealt with. She's professional, organized, and truly cares about the residents. What stands out the most is her communication--she's always quick to respond, keeps everyone updated, and makes sure any concerns are handled right away. The property is well-maintained, clean, and runs smoothly, and it's clear that's because of Silva's leadership. She goes above and beyond to make living here a great experience. If you're looking for a place with excellent management, Silva and her Team are the reason this property is such a great choice! read more

Beautiful people, gorgeous space, amazing move in deals! I have never been happier . The bigger spaces and cheaper prices than comparable luxury buildings in the area. I saw a lot of them. Thank you lofts! Bryanna and Leann were sweet to me! read more

I just moved in! Management team has been really helpful, understanding, and kind. I had a small hiccup with my first payment and they gave me a little extra time to sort it out. Made it less of a headache for me. Bryanna and Leann were sooo nice and made sure all of my questions were answered. I wish the appliances were newer and the bathroom was a bit more modern/bigger. Also the construction quality is a bit iffy in some areas inside the apartment. BUT I see that they're upgrading the apartment slowly but surely. New gym, new pool area, kitchen looks updated and the high ceilings/open plan were a staple for me that caught my attention. They're also getting a new parking/remote system. Hope the rest of my experience continues to go well. read more

I've been here a little over a year now and love it! The pool and common areas are great. Staff is also great, but Bryanna in the leasing office is truly a gem! Always ready to help and super efficient. After dealing with apartment managers who are slow for maintenance and don't care to refresh existing amenities, it is so nice to be somewhere that actually cares about the experience of the tenants. read more

I have lived at Loft in Noho Commons for the past 3 years, and I can honestly say it's been a fantastic experience, Silva the property manager has been incredibly attentive, dedicated to ensuring that all residents feel at home. Her professionalism and kindness shine through in everything she does. The maintenance team is top-notch always quick to respond to any issues. The office is equally friendly and welcoming. It's clear that Silva and her team truly prioritize, the comfort and satisfaction of the residence, which makes living here so enjoyable. I have had an amazing experience here and I highly recommend loft at Noho Commons to anyone looking for a comfortable well-maintained community to call home read more

I've enjoyed living here and I couldn't be happier with my decision. The apartments is great, the property is always clean and well taken care of, and the brand new pool and gym are fantastic. The pool is the perfect spot to relax after a long day, and the gym has everything I need to get a great workout in without ever having to leave. Silva, the property manager, has been so helpful and attentive whenever I've had questions or needed assistance. The assistant, Leanh also deserve a huge shoutout. She's quick to respond and makes every interaction pleasant. Bryanna, the leasing manager, streamlined my move. I'd recommend Lofts At NoHo Commons to anyone looking for an apartment. read more

The office team had been amazing when we stop by looking for the new home. Leann showed me around and explained new things happened. We decided to move forward with it. The move in progress was quick and throughly with all information provided by Brianna. The manager came out to welcome us, it felt so nice and special. Maintenance team took care of the problem in our unit really quick. Quite of surprise that we did not have at previous place. We love the gym and the pool. Great place and great people made it all possible read more

I lived here for 5 years. I wouldn't live here if I were you. Car was stolen from underground parking (in addition to being broken into multiple times). the staff Never helped in any way. Packages are stolen always, and it will takes weeks to get things fixed more often then not. I had to have them fix my washer/dryer and disposal over 15 times. The maintenance man told me it should be replaced but they never did. With the exception of Bryanna, the staff here is truly insufferable. Leanne is definitely the worst. She defends the fact that there are packages stolen here. She defends the building when my car was broken into. She says it happens everywhere. lol. Not at my new place. oh and they are giving me back only half of my deposit after I did a deep cleaning. read more

Moved in this past November and had a great experience. Bryanna was super helpful and kept everything on track throughout the process. Leanh handled my move in the day of and made sure everything went smoothly. I'm loving my new apartment it's been great so far. Thanks so much! read more

Silva the manager is amazing. She listens and find solutions.Leanh is never upset with me when I'm late with my rent of course I pay that late fee.Bryanna is awesome. She sold me on this place back in January. So many changes, beautiful brand, new pool and cabanas, friendly maintenance guy Roman always smiling. Our gym just opened and I'm in there working out once a day. If you need to move somewhere clean will maintain and professionally managed. This should be your spot. read more

horrible place. Everything constantly broken or being remade for no reason, Bryanna at the front desk is the worst person I've ever met, they're suddenly trying to charge for things most other buildings give for free like secure mail and parking spots. Terrible place, 0 stars. read more

Leasing office and management are wonderfully kind and helpful in assisting all my needs as a resident of four years. Every need is addressed in a timely fashion and I have been proud to live in the complex. read more

Moved in a few months back and its been great! I'm so happy I chose this place as my new home. Coming from area where my apartment had nothing to now having everything practically in my backyard is the best! The office staff has been super helpful when I've needed something. Briana is always so nice along with the other ladies I've interacted with. Thank you again! read more

I just moved here a month ago and it was a seamless process! Thank you Bryanna for helping me find my new home. I enjoyed working with you and appreciate the thorough communication you provided for this move. I love the amenities such as the gym and pool - super nice and clean! Thank you again! read more

omg!! i've been living in this building for over 11 years, and it's changed ownership more than a few times, but this new management has is going on! it's most current renovations are f...king phenomenal!! let's start with the pool area! the new cabanas look incredible and guess what? their functional! they actually shade you from this hot north hollywood sun! new showers have been installed for the pool. the hot tub looks brand new. hell, even the new seating doesn't burn your butt when you sit down. right outside the pool, there are new hammocks, great for late night with my partner. now lets go inside, in the newly renovated club house (community room) not only is it overly prepared aesthetically for the tenants' amenities, but it also makes working at home very doable because there is now a business meeting room with connections for laptops and cell phones and seating for 12 people, the gym has expanded and they even put in a room for pilates!! let's talk management! a electic group of individuals work in the office: manager silva - understanding and fighting for the disabled, asst. manager leann - very busy but very humanistic and understanding briana - always with a smile on her face and the maintenance team ruben and jose'- always comes as soon as the request is made. damn, you'd think i worked for management, not, just a tenant who runs my business at home in 2025! read more