Dylan (Dillon? the tall guy with long hair) was super helpful! I had a million questions and he was…read morehappy to help with them all. Definitely recommend Kona for fish needs, these guys are awesome!

The staff are very informative. Shout out to Hunter, he gave me great insight ! Definitely will be…read moreback !

Staff is friendly and knowledgeable. They don't mind educating you so that you are making the right…read morepurchases and always have great deals for new fish hobbyists. The only downside is you will likely end up a major fish person with many aquariums this is a fun hobby!

We found a large selection of fish and equipment! The team members were fun and informativeread more

i am getting my son into the wonder hobby of fish! hes 3 so ITS TIME!…read more We had just left one other aquarium that was, WOOF, and im so glad i stopped in here. First, the staff are young and super personable! quirky and friendly. one staff was particularly sweet, Courtney. She let my 3 year old bother her. he gets so excited "LOOK LOOK" and she played along, i really appreciated that. The fish looked so great and healthy They only had 2 bettas BUT they were in small tanks, not cups, and well cared for! one was in a planted tank, i am sure it was a red hellboy, it was a beautiful set up and great display. please sell me the whole display. the other was a remarkable black betta! i GREATLY appreciated their respect of all living fishes and they are really raising the bar for betta care in retail environment. When we are ready to buy, ill be back to courtney, she and i planned out a great 10 gallon community tank! im stoked. The also have meds on hand which, we all know, can be hard to find good products and great prices!

I purchased premixed saltwater for my reef tank from Artistic Aquariums in Chandler yesterday at…read moreapproximately 3:45 p.m. This morning, while preparing to perform maintenance before leaving town tomorrow, I tested the premixed water with my calibrated digital refractometer. The salinity measured only 1.021, which is below safe level for a reef tank. Because I needed to use the water before my trip, I called the store around noon to ask what salinity they mix their water to and whether I could receive a refund or replacement if I was accidentally sold the wrong solution. I went to the store so I could demonstrate that I had not used the water and to work toward a reasonable solution before discarding it. The employee working that day was new, working alone, and genuinely did everything she could to help me. She was kind, patient, and professional throughout the entire interaction. Unfortunately, she had very limited authority and had to repeatedly contact the owner for direction. My disappointment is not with her, it is with the ownership and leadership. While there, we tested the water together. Their refractometer read approximately 1.024, while my calibrated tester consistently read 1.021-1.022. I recalibrated my tester in front of her and received the same results. I wasn't demanding confrontational or disrespectful. I tried to compromise. I requested either a refund or, at the very least, a store credit since the product was less than 24 hours old and unusable for my aquarium. The owner declined both requests. Instead, I was offered only two options as a "one-time courtesy": * Dump the water and refill the container with more of the same water that day. * Return within one week for a replacement. Neither option was workable because I was leaving town the following day. I even asked if the one-week timeframe could be extended since I would be away, but the answer was no. I also asked to speak directly with the owner. I was told he was too busy and would call me later. What makes this even more frustrating is that the store has a posted 14-day return policy, to which should apply to this product per the small print, and this purchase wasn't even 24 hours old. The one-week limitation I was given did not appear to align with the store's posted policy or with what I believe is reasonable customer service. To verify my equipment wasn't the issue, I stopped by Kona Reef and tested their premixed saltwater with my calibrated tester. Their water measured 1.025, confirming that my tester was reading accurately. This isn't really about an $8 purchase. It's about accountability, consistency, and standing behind the products you sell. I made every reasonable effort to find a fair compromise, but I left without a workable solution. If you value customer service and ownership that stands behind their products, I would encourage you to consider this experience before choosing to do business here.

NOW WILDEBORNE CRITTERS AND CURRENTS!!! Went in over the weekend after a poor experience at another…read morefish store. We were greeted immediately, although she was working alone and busy helping another customer. The store was large and had lots of unique critters - the water snakes and the big tank against the back wall had really cool exotic fish - well at least to me! We went in for some plants for our fishtank and got schooled on the rocks/faux plants we were using, even down to the fish food in the best way possible!!! She also carries eggs both chicken and duck so we got some chicken eggs and they were delish!!! can't wait to continue supporting a local "mom and pop" shop

I love the selection at PNF & I'm a reoccurring die hard customer. The products they offer are…read morereasonably priced, they have a clean store, friendly environment, the woman working there is always super sweet, her name is Andrea. She deals with such disrespectful customers from what I've seen. But they have a wonderful selection of plants, fish, arachnids, reptiles as well as tons of other fun pets! I'd highly recommend this company to legit animal lovers.

Absolutely floored by how well this store was put together, and how clean it was. As soon as I…read morewalked in the staff were willing to help! I didn't come for fish, but all of their tanks were impeccably cleaned, and the animals seemed reasonably priced. I bought a selection of plants at a great deal, and I will definitely be back!

What a great interesting place. I got an extremely beautiful fun terrarium. Joe and Katrin are very…read moreknowledgeable and kind. She made a fantastic terrarium as I watch. I was involved in the plant choices. Worth a visit to just enjoy their kindness and charming experiences.

Nicest setup in the Valley! Some items are even cheaper than online/eBay!…read more Large selection of coral and fish. Incredibly healthy tanks.

Absolutely wonderful store and so knowledgeable and helpful! This will definitely be my "go to"…read moreaquarium store!

Gin is extremely knowledgeable, I have purchased 6 discus and all are healthy beautiful. Will be…read moreback

I have bought various Pleco's, Discus, and Angels from Gin and they have all been very healthy…read morefish, in fact a few weeks after I purchased a pair of Discus I found out they were a mating pair... they were happy and healthy! Currently upgrading to a 200gal tank and will be back to get another pair of Discus!!

Tried this place out a month ago bought one fish it's still alive & bought two Cichlids yesterday…read more The quality & size of the fish here for the price is way better than PetSmart & Petco plus definitely has a lot of variety of fish & more rare ones too. Also employers are friendly & motivated to help. This place has everything you need for your little pet creatures. Will be my usual favorite therapy place after work Check them out if you're looking for fish decor or fish etc! Definitely won't be disappointed.

Bought 7 neon tetras and added them to my 40 gallon tank with 3 existing ones, 6 have died in less…read morethan a week. I have a healthy colony of shrimp in the same tank and it is very heavily planted so water quality is not an issue. I also bought 15 brilliant rasporas from ocean floor right before going to tropical treasure so those transported longer than the tetras but I haven't lost a single one. I was warned not to buy from tropical treasure from experienced friends but their tetras were half the price of other stores so I gave it a shot. Do not buy fish from here, I can't comment on their reptiles.