i am getting my son into the wonder hobby of fish! hes 3 so ITS TIME!…read more We had just left one other aquarium that was, WOOF, and im so glad i stopped in here. First, the staff are young and super personable! quirky and friendly. one staff was particularly sweet, Courtney. She let my 3 year old bother her. he gets so excited "LOOK LOOK" and she played along, i really appreciated that. The fish looked so great and healthy They only had 2 bettas BUT they were in small tanks, not cups, and well cared for! one was in a planted tank, i am sure it was a red hellboy, it was a beautiful set up and great display. please sell me the whole display. the other was a remarkable black betta! i GREATLY appreciated their respect of all living fishes and they are really raising the bar for betta care in retail environment. When we are ready to buy, ill be back to courtney, she and i planned out a great 10 gallon community tank! im stoked. The also have meds on hand which, we all know, can be hard to find good products and great prices!

I purchased premixed saltwater for my reef tank from Artistic Aquariums in Chandler yesterday at…read moreapproximately 3:45 p.m. This morning, while preparing to perform maintenance before leaving town tomorrow, I tested the premixed water with my calibrated digital refractometer. The salinity measured only 1.021, which is below safe level for a reef tank. Because I needed to use the water before my trip, I called the store around noon to ask what salinity they mix their water to and whether I could receive a refund or replacement if I was accidentally sold the wrong solution. I went to the store so I could demonstrate that I had not used the water and to work toward a reasonable solution before discarding it. The employee working that day was new, working alone, and genuinely did everything she could to help me. She was kind, patient, and professional throughout the entire interaction. Unfortunately, she had very limited authority and had to repeatedly contact the owner for direction. My disappointment is not with her, it is with the ownership and leadership. While there, we tested the water together. Their refractometer read approximately 1.024, while my calibrated tester consistently read 1.021-1.022. I recalibrated my tester in front of her and received the same results. I wasn't demanding confrontational or disrespectful. I tried to compromise. I requested either a refund or, at the very least, a store credit since the product was less than 24 hours old and unusable for my aquarium. The owner declined both requests. Instead, I was offered only two options as a "one-time courtesy": * Dump the water and refill the container with more of the same water that day. * Return within one week for a replacement. Neither option was workable because I was leaving town the following day. I even asked if the one-week timeframe could be extended since I would be away, but the answer was no. I also asked to speak directly with the owner. I was told he was too busy and would call me later. What makes this even more frustrating is that the store has a posted 14-day return policy, to which should apply to this product per the small print, and this purchase wasn't even 24 hours old. The one-week limitation I was given did not appear to align with the store's posted policy or with what I believe is reasonable customer service. To verify my equipment wasn't the issue, I stopped by Kona Reef and tested their premixed saltwater with my calibrated tester. Their water measured 1.025, confirming that my tester was reading accurately. This isn't really about an $8 purchase. It's about accountability, consistency, and standing behind the products you sell. I made every reasonable effort to find a fair compromise, but I left without a workable solution. If you value customer service and ownership that stands behind their products, I would encourage you to consider this experience before choosing to do business here.

Phenomenal experience first time walking into this store. Meagan helped me with diffrent questions…read morefor the fish tank in planning out. She showed me the layout of the store, and showed me where I can find everything I'm looking for. She was very knowledgeable and they had everything I needed in stock. I will look no further, definitely will be going back.

I buy all of my fish, food, accessories, coral, etc here! They are very helpful and very…read moreknowledgeable! They also test your water as well which I love. Definitely come here for your fishies needs

Staff is friendly and knowledgeable. They don't mind educating you so that you are making the right…read morepurchases and always have great deals for new fish hobbyists. The only downside is you will likely end up a major fish person with many aquariums this is a fun hobby!

We found a large selection of fish and equipment! The team members were fun and informativeread more

I can't begin to state how great this place is. After two bad experiences with our local PetSmart…read morewe decided to look elsewhere and thankfully we found this place. The customer service is amazing, if you are beginners they are willing to walk you through everything and give you great knowledge. Will be back every single time we need something for our aquarium. Will definitely be going here once we start our Saltwater tank. The are expanding soon and we cannot wait to see how it looks. They always have this amazing Puffer fish, it's a must see (See attached)

We had an unfortunate 1 off situation happen with our beloved porcupine puffer this morning. I…read morewon't go into great detail about it but it was devastating for our family and I made a yelp review while emotions were high. While I don't blame Aquaholics for this, I blame the young man who sold it to us for not educating us about the possibilities because there is no way we would have taken a chance with our boy's life. But like I said, it was a 1 off incident and James, the owner of Aquaholics reached out personally to offer his condolences and help. He treated me like a grieving friend and I appreciate that from him. He has a wonderful shop and is a kind man.

Indoor koi store in Arizona! There are a variety of sizes of Koi and goldfish imported from Japan…read more They also sell Koi food. Please support their local business in Mesa!

I been buying all my koi from Melissa and her husband. She quarantines every koi to make sure you…read moreget a healthy fish. She is always happy to help if you have any questions or concerns. I have around 20 beautiful healthy koi that all came from her. Great prices too for imported koi. Highly recommend her.

We took a 40 minute drive here to buy a few fish. They have a really good selection and their fish…read morelook healthy however, literally ZERO customer service. The place was a little hard to find as it's within a bunch of other commercial businesses and there wasn't a sign above. There was a window decal however which helped us. We walked in and no greeting, pretty sure the guy didn't even look up from his phone (he was playing a game) lol walked around checking their selection out and literally not one person was around to ask if we needed help. We spend quite a bit of money on fish and the hobby and this business lost out on potential for good money. Guess they don't need anymore? We ended up going to Ocean Floor which is our normal go to and found what we were looking for with employees happy to help us.

Do you love cichlids? Do you hate going to fish stores and only seeing 3 measly tanks with mediocre…read morecichlids in them? Well look no further, this place was all of my dreams come true. They have quite literally probably 50 tanks of cichlids. Every color, style, font you could imagine Kenny gave us a personal tour of each aisle and explained all the fish, their quirks and personality, and what would go best with what we have in our tank right now. We left with only 1 fishy today (OB peacock who is absolutely beautiful), but trust there was about 10 we wanted to take home today. We will be back!

Gin is extremely knowledgeable, I have purchased 6 discus and all are healthy beautiful. Will be…read moreback

I have bought various Pleco's, Discus, and Angels from Gin and they have all been very healthy…read morefish, in fact a few weeks after I purchased a pair of Discus I found out they were a mating pair... they were happy and healthy! Currently upgrading to a 200gal tank and will be back to get another pair of Discus!!

I absolutely love my experience at Kona Reef fish aquarium store. the fish and tanks were amazing…read more Evan was so informative and kind. He answered all our questions. I picked out some aquatic plants and fish for my aquatic plant aquarium. I am so glad I found this gem of a store. btw the prices were very affordable.

This place is amazing! The indoor koi pond is so cool! It's a beautiful store and all of the tanks…read moreare stocked with beautiful, healthy fish. The staff seems extremely knowledgeable. Garret was our guy! He helped us find everything we wanted (and then some). We got the fish home and they're doing great! Thank you Garret (and Evan). We can't wait to come back!