Impeccable service. They will even buff out your automobile's bumps and bruises. Highly recommend.read more

Better customer service. I called ahead and was told 'no problem, come in we will take care of you'…read more. I did and when I got there I was told nope, and that if I wanted to leave them the car for 2+ hours they can do it which wasn't an option hence the call ahead. I complained about that and the person on the phone the manager or owner started yelling at me that it wasn't their fault, that they were a small business. I would argue they will be even smaller now, save your money (they overcharge) and go someplace that appreciates your time.

What a treat ... Buzz Wax is the Best!…read more Point Dume is so lucky to now have a Buzz Wax Team at its doorstep -- conveniently located right on the corner of PCH and Heathercliff. What a treat ... I had my car cleaned and detailed - it was amazing. First you are greeted with big friendly, welcoming smiles. Regardless how busy they may be, you feel as if you are their only client. The experienced team does a fantastic job ... detail-oriented, meticulous, accommodating and patient using environmentally-safe products. You can feel their pride and passion in their work. If you need to wait, the stores and eateries across the way offer a variety of options. My car had some stubborn scratches. Buzz patiently worked on them layer for layer with his 'magic touch' until they disappeared. Overall, it's just a great vibe with top-notch results. It's always nice to support a family-owned local business with such a hard-working team. No wonder they have so many loyal clients ...

Seriously love this place! Buzz always goes the extra mile! Great prices and attention to detail!read more

Just when I thought I couldn't find a good car wash near me I come across Elite while on my way to…read morebuy groceries. - I like that its a simple car wash with little to know line. -Love the disco lights inside the car wash. -cleans my car with no problems -Friendly customer service - I pay 19.99 a month for unlimited car washes. - Recommended to all in the Calabasas / Topanga area

I feel so bad saying it but this was definitely the worst car wash I've ever had. Car was still…read morehella dirty post wash, and I got one of the more premium options. It's a drive thru wash but there's two staff members that spray your car down / wipe it first. then once you come out you can use the vacuums. I couldn't figure out how to work the vacuum (lol) but there was no one around by then to help me. Sad day

There's two car washes in Malibu. And the other one isn't…read moreeven worth talking about. This is the only one I go to and would ever go to. They've done all my cars. And I'm a car person. It's hard to let someone else wash your car. But here? No worries. They take care of you and use good products. The customer service is unbeatable and the pricing for Malibu? Also unbeatable. With that said would I recommend this place? Of course! It's always good to support your local businesses especially when you get this kind of service. Thanks guys!

Though the photos of "Soldier Boy" are impressive .... This was truly unprofessional and the owner…read moreseemed off. He was not present nor was he professional. The man who washed my car was nice but unfortunately this is not a 100.00 wash! It's only milk that spilt so why they didn't clean it is beyond me. I even asked for them to do the console because I could see dirt on it at pick up... his reaction was to dust it and give me attitude. Avoid this place!

I really regret not taking a before picture because this car was absolutely thrashed... and now? It…read morelooks like a brand new car.Arya and Sammy seriously worked magic. You can tell they take pride in what they do--every little detail was handled with care, nothing rushed, just straight professionalism from start to finish.If you're in the Woodland Hills area, definitely look them up. Real professionals, great energy, and results that speak for themselves. I'll definitely be calling them again.

They did an amazing job on my X3. I can't be happier…read more Definitely calling back! Thanks a lot.

I am from Seattle area vising family in Thousand Oaks. looked for car wash locations. Went to…read moreElte. price was $ 12 and the service was probable 5 minutes for the whole wash. Very efficient and good enough for the price. Jim G Federal Way Washington

It's really nice not to be limited. We could wash our cars every day if we wanted…read more I like this car wash because it gets everything clean and it coats the tires with the shiny stuff efficiently. The vacuum area is nice, there are always microfiber cloths and squirt bottles. There's a thing to hang mats to make it easier to vacuum them. I especially like the compressed air. It's very good for getting grime out of the seams. It's in a nice shady place and is pleasant to visit. The air freshener dangle thingies smell great. I wish they'd last longer or be available for purchase in liquid form. I think the value is good. We pay about $30/month for the medium level washes, per car. That's a little less than one lunch out for the two of us. I can sacrifice a lunch to be able to keep a clean car with little effort. I only wish the guy who spritzes the car in the beginning, would do both sides. I've only seen him spray the left side. ‍ Hence 4 stars instead of five. After all, five is perfection and it isn't 100% perfect to do only one side.

On my way to Northern California, I decided to get out of the freeway, refresh and fill-up. I ended…read moreup washing my car. Alejandro, sevice advisor noticed some stains and dull appearance of my paint, he politely offered me an upgrade for hand wax service. I told him, I will do it next time but he convinced me that my vehicle needs it. I gave him a nod and said go ahead I need to rest anyway. I decided to go inside the store and was amazed how the store was immaculately maintained and very inviting. I got to enjoy LaVazza Coffee at a Convenience Store (unheard off). Amazing coffee presentation at the corner with fresh sandwiches and assorted fresh bakery products. Store was well lit, amazing presentation of branded snacks, chocolates, high end gift item products and package beverages. Restrooms are clean and inviting. They also have lounge area and outdoor waiting area. What began as a stop over for a long trip, ended up to be a real refreshing stop. My car wash service was satisfactorily completed in 45 minutes and got to enjoy this amazing place tucked on the corner of Reyes Adobe Road and Canwood Street. Well worth the wait and truly wonderful experience.

Well, the wash itself was just okay. They didn't complete all the things listed but I didn't care…read more It was hot; they were working hard, but what wasn't great was how disorganized they were. First my hubby drove in. I was behind him. They helped him and then another car drove next to me, they helped HIM-still ignored me. Then a guy came and tried to start cleaning my car before I even had a ticket. He didn't understand. Finally, a guy came on the other side and yelled: "GET OUT!" I said, "I'll do the VIP" NO REPLY I said "That's my husband; we're together" He replied, "get out!" That was it. VERY RUDE and not at all like the male customers were being treated. So I did. No ticket, nothing, but I asked him for one, so he gave me one. I went to walk inside, and they yelled at me to go away. I called my hubby and told him how I was being treated differently as I'm a woman, as I walked all the way around. A man in a white shirt asked me what happened. I told him I was on the phone with my hubby. I went inside. The man in the white shirt started chasing me, yelling at me. Maybe he worked there? It was WEIRD. But it seemed that I offended them simply by being a woman. SIGH. The wash was okay, not sure we'll go back. The experience my hubby and I had was completely different.

I have been coming her for many many of years. Plus I have a monthly membership. They are so…read moreamazing my Mercedes always looks brand new. All the workers work so hard all the employees take pride in their responsibilities. Thank you to all

Unfortunately, my worst fears were realized when I came here, and I hate leaving negative reviews…read morebecause I know customer service is a tough job. I'm only sharing my experience in hopes that it helps future customers! I came in wanting the basic wash, but I ended up agreeing to a much more expensive option because I felt pressured in the moment. Looking back, I wish I had stuck with what I originally wanted. After my car wash, I chatted with others and realized the basic wash was exactly what I had been looking for all along! I quickly ran back inside and politely asked if it would be possible to switch to the basic wash instead. Karen at the front desk was incredibly kind, patient, and professional throughout the entire interaction. She listened to my concerns, called the manager over, and treated me with genuine respect. I was so appreciative of her customer service that I even contacted the corporate office afterward to compliment her. Thank you, Karen!! Unfortunately, my interaction with the manager left me feeling disappointed. Throughout the conversation, I remained polite, smiled, and apologized for the misunderstanding because I truly wasn't trying to create a difficult situation. I simply wanted the basic wash that I had originally intended to purchase. Thankfully, the pricing was ultimately adjusted, but I left feeling that my request had been misunderstood when I was only asking if it would be possible to switch to the service I had originally wanted. Once everything was resolved, I went back to thank the manager for adjusting the price and apologized again because I genuinely appreciated that the situation had been corrected. I also want to give credit where it's due! The team cleaning my car was friendly and hardworking. Because the cleaning was interrupted while the pricing issue was being sorted out, my car ended up unfinished. There were still wet spots, my back seat had been folded down and wasn't returned to its original position, and there were even some bird droppings left on the exterior when I drove away. I was genuinely excited to try this company after driving by so often! I haven't given up on the brand, and I'd still love to check out the other Thousand Oaks location (N Moorpark) in the future. My advice to future customers is to be very clear about which wash you want and confirm the price before agreeing to any additional services. Thank you again to Karen for your kindness and professionalism (I even included photos of the pricing options below that she shared with me!)--you truly made a stressful experience so much better!

This has been my self-service car wash the past few years out of convenience, but when they…read moreswitched over to forcing you to "pre-pay" on a credit card, I have definitely noticed some funny business on the charges. I always stop well ahead of the $7 as I usually just do a quick rinse, but half the time It never adjusts the payment and I get charged in full. Sometimes the machinery is in bad shape, sometimes it all works fine. Only having 4 stalls and a very small waiting area also means if you pick the "wrong lane" someone who pulled up 15 minutes after you will willfully cut right in front of you. Honestly I don't know why I keep coming here, but I do...

Great service for the price. Quick and easy to use. Highly recommend to anyone looking to wash…read moretheir car themselves. Do not use the brush on your paint.

Everything has remained just as good since I bought my membership; my car always stays clean and…read moresmells great, and the staff provides very professional customer service. Sometimes there's a wait in line because the place has become so popular--a result of the great work and effort they put in. I'm still on the $29.99-a-month plan, and I'll continue to be a loyal member, even with new offers available.

I got great cleaning and johnyyy gave me great service I will be back for more!…read more It went great and I had a very nice time