The staff is knowledgeable, service is great, the technician is excellent!!! They are very warm and…read morefriendly and care about their patients. 2 weeks calling Renaissances Diagnostic Imaging failed to get help, 1 day called to Glendale Diagnostic Imaging I received an appointment immediately. And even though their location is a lot farther then the stupid Renaissance location, I'd come here for their cate and excellent service.

Diagnostic Imaging Sherman Oaks is excellent! The staff were professional and made me feel…read morecompletely comfortable. The process for my X-ray and MRI went smoothly and easily. I truly appreciate their professionalism and efficiency--highly recommend!

I called Sonar Diagnostic in the morning and was able to get an in-home appointment that same day!…read moreVigen was incredibly professional and kind, and he took the time to thoroughly explain every step. He performed an adrenal ultrasound -- something the place I went to last week had done incorrectly -- and completed it in just minutes. By far, the best experience I've had!

Nothing but praise for this wonderful service. I have used them twice now in the span of two years…read moreand the service is personal, efficient and warm. Highly recommend.

Elite Urgent Care in Encino is truly a neighborhood gem! We've trusted them with everything from…read moresports physicals to treating my kids for pneumonia, and now even removing a fishing hook that was deeply embedded in my son's thumb. Yesterday, we were convinced we'd have to spend hours in the ER because of the hook. Then we remembered Elite Urgent Care. They got us in right away, removed the hook, and had us back out the door in less than 30 minutes. It was incredible. One of the owners is a Cedars-Sinai ER physician, and it really shows in the quality of care they provide. The entire team is professional, kind, compassionate, and incredibly efficient. Every time we've been there, we've received excellent care and have been in and out in a flash. We feel so fortunate to have a place like this in our neighborhood. I recommend Elite Urgent Care without hesitation to anyone looking for fast, expert, and genuinely caring medical care.

My father is a doctor. We needed quick care and this was close…read more Unfortunately this was the worst customer service and aggressive behavior by staff. It's clear this is run by people who care about money first. I would never send anyone here. Awful experience.

I can't say enough good things about the team at the Van Nuys location--especially LauraLee and…read moreJean. I have unique circumstances with a doctor out of state, and they are always incredibly accommodating, including the ultrasound tech. Their level of care and professionalism set such a high standard that I mistakenly assumed all offices would be the same--but after visiting the Northridge location, I quickly realized they are not. That experience only reinforced how grateful I am for the kindness, consistency, and excellent service I receive in Van Nuys. I'll be booking here every time.

First time here. A bit hard to find but on the grounds of Valley Pres Hospital. But I saw Laura…read moreLee outside.... Laura Lee helped me confirm the building where I go in because she was outside walking in the building and I asked her where Renaissance Imaging is. She also checked me in for my imaging. She is very nice and helpful and patient. She's awesome! Sam was my imaging technician. He was so nice and made me feel at ease (since I was a little nervous, as it was my first time). He made me feel comfortable and explained what was going to happen step by step. Awesome guy! The place is clean and since I arrive earlier than my appointment they took me back early! :-) And they validate parking. (Yay, clap clap clap)! Thank you! I had a very good experience :-)

This is the second time we use this company and it's been perfect both times. They are the…read moresweetest. They communicate with you as your appointment is coming up. They make sure you are comfortable and taken care of every step of the way. The 4D is great and they explain it all to you and your guest while the session is going on. If you have any questions they answer them for you. Would truly recommend/ have recommended them. You won't be disappointed. The comfort of your own home and your family and friends with you to see your bundle of joy you can't go wrong!

Was super excited, until I wasn't. Complicated scheduling process. Addition of an "out of area" fee…read moreof $100 after I thought I scheduled an appointment. But no, you fill out the appointment form as a request, not an actual appointment. What's the point of having you choose an appointment date and time if it's just going to be reviewed for confirmation... Bad customer service. Website needs some work.

Easy to make appointment Pleasant staff , very recommend…read more All went very well and easy

Excellent! Alex and Raquel are super professionals and we need more good professionals like them…read morearound. Thank you for making my scary experience of being in closed quarters pleasant one.

What kind of business is this??? I tried 3 times (different…read moreparts of the day) and could not get a "real" person on the phone! I can I trust them?

I had two thermography with Dr Galina , apart, to follow up on my health status. I have done…read moreafterwards few more at other centers, recommended by friends and very popular too. The outcome and findings of dr Galina you will not find elsewhere. Her clinical findings are very essential especially when one is doing it for preventive, and more essential if it is a follow up for an existing clinical status. The essence of her practice is that she performs the Thermography coupled with 3D Ultrasound. Thank you Dr Galina , You are a Star .

If you think about it, MRIs, x-rays, and ultrasounds are "freaky" things. To be able to see INSIDE…read moreyour body? Whoa nelly! Admittedly, it is also a blessing and certainly helps discover the mysterious factors effecting our bodies. I am currently having some issues which seem to be baffling doctors and required ultrasounds of my mid-section organs (liver, gall bladder, pancreas, bladder, etc). I was referred to University Imaging by the Urgent Care in Studio City. University Imaging is located on a busy intersection with a surprise alleyway entrance which pops out of nowhere. Not to mention, it is marked as one-way (in) but is also the way out (plus,it is only one-lane) so it is an accident waiting to happen (is this irony?). Be careful! The entrance to the business is in the back of the building so don't try to go in through the front. Once inside, University Imaging is quite welcoming in terms of appearance. Instead of having a clinical hospital-like feel, University Imaging has warm colors, a TV, and fresh snacks/refreshments. This continues into the examining rooms which look more like a massage spa having low lights, wooden floors, flowers... one would almost expect the sound of waterfalls or birds! It's very zen. The only negative is that the back area is squished: you can see into other rooms if the doors are open and you have to walk by the radiologists on computers to get to some of the examining rooms (this was the case with me). I had to get an ultrasound so I can't vouch for the MRI or X-ray services. However, my experience with Dr. Farrokh Zandpour was excellent. He constantly made sure that I was comfortable and made genuine conversation (although sticking to protocol of not telling me if he saw something wrong). He even asked if I wanted to check my phone when an alert beeped in my purse! The great thing about him was that he went above and beyond the call of duty by checking other organs/areas versus just what the doctor ordered. He stated that some doctors make their minds up ahead of time so he wanted to make sure all areas were covered. Impressive! He was very thorough and I felt I was getting my money's worth (services for about an hour of ultrasounds cost $125 with no insurance. Must be paid in full on the spot. Credit cards are accepted). My major complaint was with the customer service of the reception staff. Red flags went off when I first called to make my appointment. The girl I spoke to was quick to rush me off the phone and gave me no details of what to expect or prepare. When I arrived, the receptionist attending to me (there are always two on duty) was chomping gum in my face like a cow (how professional!) and was quite rude with an attitude. She also tried to have me pre-pay which I had concerns with and I said I would pay afterwards which obviously upped her attitude. A week or so after my testing, I needed copies of my ultrasounds for further doctors and I called University Imaging to ask how I could obtain these. The receptionist said their machine was down that day but they would be fixed the next day and that I could come in during business hours to get a burned CD of my ultrasound images (for free). I went in about 4 days later to learn that the machine was still down and so they couldn't burn the CD. Of course no one told me so I drove there for no reason! Wow! Thanks, University Imaging! Luckily, I was able to ask the same gum-addicted receptionist to mail me the CD when the machine was working in order to avoid driving back needlessly. The CD arrived a couple says later so at least that was speedy. Speaking of speedy, University Imaging was quick to send my ultrasound results to the Urgent Care doctor who had my results within an hour after my session. Overall, University Imaging is great in terms of the actual radiologists and ultrasound service but the receptionist and customer service end of things are terrible and makes patients feel unwelcome and like they are merely being a hassle to University Imaging. This is unacceptable and is strong enough that the thought of going back isn't necessarily a pleasant one. I suppose however, that the important thing is the medical service which seems to be on-par. Just try to ignore the poor receptionists and client care. As a note: my ultrasounds were clear and now I have to see some specialists...

My fiance had to go here for some MRI's and couldn't disagree more with their low yelp score…read more Hence, I had to take the time to write them a review. The office is very clean, staff is friendly, they have a lovely assortment of drinks and snacks in the waiting area, and ample parking. My fiance has a very busy schedule and this office was kind enough to schedule 3 MRI's for him in one session (other places make you come back). His MRI tech was Bobby, who was a very friendly and personable guy that made my fiance comfortable right away. Not sure what type of VIP service people expect when going to busy medical offices, but I definitely give this place 5 stars for their service and cleanliness.

The staff was friendly when I first arrived. The doctor was very thorough. I went in for a sprained…read moreankle. The doctor called the following day to say he reviewed the x-rays again and suggested I follow up with my PCP for an MRI. The wait was no longer that at my doctor's office. Plenty of free parking. Win-win

Overall, the front desk staff and medical assistants were friendly and welcoming, which I…read moreappreciated. Unfortunately, our experience with the nurse practitioner, Debra, completely overshadowed the positive interactions with the rest of the staff. My boyfriend was seen for a painful superficial skin issue and was prescribed doxycycline. When I asked about the significant sun sensitivity associated with doxycycline, Debra dismissed my concern and insisted that all antibiotics cause sun sensitivity. Rather than acknowledging that tetracyclines, such as doxycycline, are particularly well known for causing photosensitivity, she argued with me and didn't seem interested in discussing alternative treatment options or explaining why doxycycline was the best choice in his case. What was even more concerning was the lack of discharge education. We were not given clear instructions on how to care for the wound or perform dressing changes at home, which is basic patient education after treating and dressing a skin lesion. I am a registered nurse and work very closely with physicians, surgeons, and anesthesiologists every day, so I understand that every medication has risks and benefits. My concern wasn't that doxycycline was prescribed--it was the dismissive attitude and the inaccurate, oversimplified explanation I received when I asked a reasonable question. Patients deserve to have their concerns addressed respectfully and to receive thorough education before leaving the clinic. We left feeling frustrated and underinformed. While the rest of the staff was kind, the quality of care and communication from Debra fell far below what I would expect from an urgent care. I hope this feedback encourages better patient education, more respectful communication, and a willingness to address patients' questions instead of dismissing them.

This is our 2nd time at this location and both appointments were awesome. Our appointment today (16…read moreweeks) was a great experience, mostly due to the tech Kimmy (hope I spelled that right). She took her time and got us excellent pictures and videos. She was also just a joy to talk to. Would highly recommend any appointment with her!

An update to my already updated review from last week. When I saw more than adequate availability…read morefor gender reveal ultrasounds, I booked an appointment online within their one listed stipulation of a "Monday through Thursday" time slot. I called ahead to ensure that this would be a free scan as promised when the $143 I paid for my original gender reveal ultrasound failed to identify my baby's gender. Surprise surprise - even though I booked one of 16(!!!) available appointments on a Monday and they literally already have time set aside for me on their schedule, the representative on the phone said no, I could not come in at my booked time for a free follow up scan and continued to offer me times that do not work for my schedule. (I am a mom of three, almost 4, so I am not available for all hours of every day. I was available to many other times Monday-Thursday when I called last week, but they would not book me for those times despite their all day availability shown on their website's schedule.) The representative told me they only reserve a few spots for follow up appointments and the rest are for paid appointments. My response to that is that it's their job to make it up to me if I DID already pay a heinous amount of money for a service that was not completed, and also that their promo text offering the free follow up scan stipulates a "Monday-Thursday" appointment, not "unless another pregnant lady already booked a follow up that week." To be frank, if they have 16-20+ appointments available for every day of the week on their calendar, I am clearly not at all getting in the way of them accommodating other paying customers they haven't ripped off yet. To management - do the right thing , the honest thing, and the courteous thing and honor your promise to provide pregnant mothers the services they paid for. Calling to ask today if I could be seen for my appointment time they had available and that I booked (within the listed Monday-Thursday parameters) should have been a no brainer for anyone with an inkling of care for quality customer service. I have many recently married friends just now starting their families who I would have enthusiastically recommended this place to, but sorry to say after this sheer lack of basic courtesy, I will no longer be returning for additional scans for this baby or future babies, nor will I suggest my many imminently pregnant friends go there. In fact, if any ask, I will transparently share they are not courteous, not ready to look out for the needs of pregnant mothers, and absolutely not worth the money. Save your money for people who will actually care.