RIG recently replaced our shower door. The entire process was painless. The sales rep came to the house and we had our estimate in hand by the time he left. The price was reasonable. Once we placed the order for the door, it was here in no time. The installation was seamless. The installers were professional and respected our home. We are very happy with our door. We highly recommend Reflections in Glass. read more

Reflections In Glass - Glass & Mirrors Near Me - Wauconda, Illinois

Everything went as well as I could have hoped. They came right out and gave a detailed estimate. Then after confirming our order, they came out again in no time at all to install our new glass shower panel. They did an excellent job. I love that they are a family owned and operated business. You can tell they take pride in their work. read more

Great to work with! We needed a current glass shower door resized to close properly. In fact, they recommended resizing vs replacing the door. That was a huge savings and it was priced fairly. It works perfectly now. Everyone at the company was pleasant and helpful. The repairmen were respectful, polite and so efficient. I would use them again! read more

They tried to accommodate me with a shower enclosure which (which I insisted on)was not suitable. When it was discovered there was an incompatibility, they supplied me with the proper enclosure. read more

Wonderful company. So professional and prompt. I had an issue with a shower door .... Even though it was past the warranty, I explained myself that I wasn't aware bc it is a guest bath on the upper level. The owners daughter Shannon honored my request and sent out a crew to fix the problem!! My door works like a charm now. Very happy customer! They also installed the shower door at our lake house , and our friends had several installed when they bought a lake house and renovated the whole place. Excellent business to do business with!!! read more

Reflections In Glass - Glass & Mirrors Near Me - Wauconda, Illinois

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Very responsive sales and service. Installed two beautiful shower doors at fair price.

This company stands by their commitment to superior customer service. Had a misunderstanding on my order and Mike was willing to keep this customer happy! The quality is excellent and I highly recommend for your custom shower needs. Kathy F. read more

We used Reflections in Glass for a "custom" shower door when our contractor recommended them. Though the actual size of the opening is 59", the door only opens 22" wide. My husband is 6'3" and not even 200 pounds and he can't walk straight into the shower, has to turn sideways. I am not sure how the "professionals" who came out and measured would think a 22" opening is acceptable to any person. When I brought this up to R.I.G., they promised to send someone out. Our contractor contacted them as well on our behalf. After 2 no-show appointments, the owner's son came out with a $50.00 gift card and promise to work on some solutions back in April 2019. To date, we have not heard anything back. I would NEVER recommend this company again. Terrible customer service and poor customer satisfaction. Creative Mirror and Shower might be a better business option. Liz M read more

Had two exterior window glass replaced and mirror taken down from fireplace. The team was very friendly, professional, got the job done quick, cleanly and done right. I found Reflections in Glass from other reviews. I had talked with other glass companies at local building event, but they just didn't feel like the right choice. That's when I started searching. From the first call, to how quickly I had someone come and quote the job. The quote was good. Once I went with them, they let me know windows were ordered and roughly time to get. Got call within that time and scheduled a time. With windows in, mirror gone, they vacuumed the work area, and with their great professional work; this was the best choice I could of made. Looking back now that it's done, I feel this was definitely a great deal, and I so glad I found them. I will use them again and would recommend them. read more

Reflections In Glass - Before, window, all fogged up. - Glass & Mirrors Near Me - Wauconda, Illinois

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Tim, John, Robin and the entire Team worked with us on a major construction project including glass shower doors, the wine cellar entrance, glass deck railing, shelving, and garage floors. In every case the design, quality, installation and service was professional, warm and efficient. We can't say enough about our appreciation of the entire Team! read more

These guys fixed a problem created by another glass / mirror company. I wish I had started with these guys to begin with. They did an adequate job, and were professional and responsive. read more

I have delt with several glass companies throughout the years, especially some very local to me. I looked on Yelp for another glass company and ran across R.I.G. While I'm not a glass company, I am a business who needs glass work done from time to time. I was in the middle of a project, where I needed to find knobs and the company CR Lawrence would't sell to me direct because I'm not a glass co, so I looked on Yelp and found Reflections. I called and spoke to Robin. I expressed to robin there are other sources I could buy them from online that were cheaper. She was willing to discount them a bit, not to really match or beat, but I was fine with that, because time was more important than the dollars at this point. Aside that, I knew they had a shop to run and I totally understood. Im the mitz of it all, I ended up with two that were the wrong finish. Upon contacting Robin of the mishap, she immediately, without question, ordered in the correct finish right away More recently, i ordered a custom sized 1/8" mirror. Well... I went to install it in a custom fame by using a wide crown air powered stapler and the vibration cracked the mirror all over. I was in a panic because the customer would be home soon. I called Robin and she had a new one made for me right away. While it cost me money, Robin's quick actions allow me to get another one in time for their arrival home Thx again for everything Robin! You have earned a customer for life. Michael Minch read more

Excellent work. Good communication. Reflections in Glass did everything they said they would do in the time frame they promised. Our mirror replacement project took 3 separate trips: estimate, removal, re-installation. They made appointments for each effort, pre-notified each appointment, showed up on time and did good work. I found working with office staff efficient and responsive. Surprisingly, I found RIG from an ad after the glass company in Highland Park ignored multiple requests. So I had no recent referral information and took the risk. I'm pleased to provide that referral. read more

These guys were great from initial sale through installation. We couldn't be happier with our selection of Reflections in Glass for our shower door! read more

EXCELLENT service. We have used Reelections in Glass for our business and home. The prices are very fair and more important the quality of the work and the service is excellent. It is also family owned and operated which makes the personal touch even better. We highly recommend them. read more

This company has the best products! I had work at my previous two houses! The garage floors are amazing! Not only do they look great but they really have exceeded my expectations! As for my bathrooms I have had work done replacing my showers and they look amazing. I recommend them they are all super nice to work with and have the best products and staff! read more

I had the glass replaced in 16 windows of our home and am very pleased with the job. The installers were very professional and I would highly recommend them. It was much cheaper to replace the glass instead of the entire windows and now they look like brand new! Great company and the installers were very passionate about the company they work for. It is nice to see employers who appreciate the hard work and dedication of their employees! read more

I needed one replacement window and was very satisfied. I would recommend Reflections in Glass. Their installer, Tony, was very professional and helpful. read more

I broke my garage door window and wanted to fix it before my wife got home. I called and a nice woman answered the phone and said they could cut a new piece to fit. So I jumped in the car and when I got there, Robin (the nice woman who answered the phone) took the fragment I gave her and immediately marched it into the back room. An expert craftsman matched the glass, quickly cut a new piece, wrapped it in protective paper and brought it right out. WOOHOO! The world could use more customer-centric local businesses like this one. THANK YOU, ROBIN, and everyone else at Reflections in Glass! read more

Too bad you ran an ad in "The Clipper" magazine and can't manage to return a phone call. Your phone system is poor in routing, and upon having to choose a mailbox, no one calls you back. You must have enough business already, I guess. On to the next company... read more

I had a very small job involving the seal on a previously installed shower door. I was worried I wouldn't find a company who would bother with it, But RIG was accommodating and did a great job. They even reduced the price since they arrived a little late for the appointment. It's amazing to find service people who are sensitive to the customer's time schedule! Very pleasant and efficient too! read more

We had these guys out for a job. They took measurements and then WE had to call them to check on the status of the estimate. We were assured we would hear back soon. It's been 6 weeks! Obviously not interested in good business reputation. Seeking a more dependable company. read more