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    Refuge Inn

    4.5 (107 reviews)
    ModerateHotels
    Closed 7:30 am - 10:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Curious foal saying hi!
    Wesley S.

    Truly a beautiful and unique hotel with a staff that cares about the customer. My ten year old daughter and I flew into Norfolk at 8:20 and got our bags, but unfortunately the car rental counter at Hertz was understaffed and poorly managed. After 30 minutes in line at the counter, barely moving, I called the team at the Refuge Inn to tell them that we would be late. I spoke with Denise and she patiently walked me through the process of late arrival. We didn't get to the hotel until 1:30, but Denise was true to her word. My keys and a map to my room were waiting for me. We found our room, took nice hot showers, and enjoyed the comfortable accommodations. Even in the middle of the night, in our sleep deprived state, we could tell that the hotel was managed with care. We woke up and started our day, getting ready to go grab breakfast at a local restaurant. We were pleasantly surprised when we found breakfast delivered to our doorstep. The staff left cereal, milk, juice, and warm bacon, egg, and cheese croissant sandwiches for us. It was unexpected and welcome as we hadn't eaten the night before due to our rental car issues. We left our room and journeyed out to meet the ponies that live on the property. So far the Refuge Inn has made our stay in Chincoteague a warm one and we are looking forward to enjoying the rest of the week. We got to meet several of the staff and they are pleasant and accommodating. Our room is a beautiful balcony room and worth the very reasonable price I paid. I would absolutely recommend this hotel to anyone coming for the Pony Swim.

    The Buckskin/Duns hooves were in the worst condition of all four horses. Badly overgrown and badly misshapen and cracked.
    Taysha T.

    The Saddest stop I've ever made. The ponies were in very sad shape, all have overgrown, misshapen and cracked hooves. The cremello would stand with her right rear leg kicked out to the side not putting weight on it. The Buckskin had hooves that looked like duckbills they were so badly over grown. Their manes were tangled and torn up, and they just walked from one corn bucket to the next in the small paddock looking just very sad. The water bucket was filthy and appeared to have algae growing in it. For the inns bike shop to be very up to date and well kept it looks like the horses are there as a bit of a sideshow kind of attraction and it is utterly heartbreaking

    Ponies!
    Percy D.

    I stayed here with my mother and my three kids (16, 13, and 11) primarily because they had ponies on site, and I thought the kids would like that. Turns out they liked everything - including having the ponies in view from the room and being able to visit them every morning, to the pool, and the room itself. It is conveniently located just a few minutes drive from Main Street in one direction and Assateague Island in the other. All the staff were very welcoming and helpful.

    Such a gorgeous room!
    Debbie Y.

    The absolute best place to stay in Chincoteague. Clean, quiet, plenty of towels and pillows. Friendly helpful staff! They go above and beyond for the guest. I was having leg cramps after biking all day and my husband went to the front desk to see if they had bananas, they did and gave him 2 for me! It worked! We stayed 3 nights and wished we stayed longer. It's my birthday trip. Definitely will next year! They have the best pool I've ever seen at a hotel. Washers and dryers at a reasonable price, beats packing dirty clothes! Sitting on our balcony watching the ponies and drinking my coffee was a great way to start my day. If you are looking for a relaxing getaway at a charming old school hotel that prides itself in customer service and making you feel you at home, then this is your place! We've stayed here at least 5 times at different times of the year and consider it "our place." I think we will for hopefully many more years to come!

    One of the resident ponies.

    Overall a nice place but more effort could have been made, even amid Covid. Due to covid, the motel was providing a bagged breakfast in lieu of the continental breakfast that is to be offered in the lobby. It was almost embarrassing to see what was provided, especially since people are paying for a hot breakfast and they take it away from you without telling you until you get there. We were supposed to have a deluxe Queen room and all the furniture was mismatched and appeared old. The front desk people could not have been nicer. It was quiet at night and the horses they have on site were a great treat. It has a great location if you're planning on going to the national parks. The hotel is definitely dated and could use some upgrades but overall a nice little motel.

    LeAnn S.

    Quaint little motel very convenient to the Wildlife refuge. Nice and clean and comfy but not over the top. The room has a college fridge but no microwave and old style coffee maker. I definitely would stay here again the price was good and I felt safe ( staying there alone). I gave them 4 stars because the beds were not the most comfortable.

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    Page 1 of 3

    Ask the Community - Refuge Inn

    Review Highlights - Refuge Inn

    It is conveniently located just a few minutes drive from Main Street in one direction and Assateague Island in the other.

    Mentioned in 8 reviews

    Read more highlights

    Fairfield Inn & Suites Chincoteague Island Waterfront

    Fairfield Inn & Suites Chincoteague Island Waterfront

    (51 reviews)

    $$

    We are Marriott people and were looking for a property to overnight at in Chincoteague. Our room…read morehad a balcony (w/chairs) overlooking the water and it was lovely. I have to say I was pleasantly surprised. We generally do not stay at Fairfield Inn properties, but we were able to get a waterfront room last minute on a holiday weekend (and I read several reviews talking about the cleanliness and remodel). It is walking distance to charming coffee shops and a quaint downtown.

    The management staff here have no consideration for their patrons. During the COVID-19 pandemic…read morethey posted pictures all over the hotel requiring guests to wear face masks. The photos they chose to use were all of Asian women wearing masks. I know it was not their intent to come off as racist but as an Asian person, I find it upsetting. The subtle implication is that Asians are the cause of the virus and that you should protect yourself from us. When a friend of mine who is also Asian voiced her concerns about how this offended her, the on duty manager promised to remove the signs and reprint them with less offensive selections. The manager then proceeded to leave for the day without fixing it. 4 hours later the new manager on duty refused to take down the pictures and told my friend she would have to wait until tomorrow for the next manager to come back and speak to her. I will never stay at this hotel and I don't suggest you do either. There are plenty of hotel options where the staff is more hospitable and representative of humanity than this one.

    Channel Bass Inn - "Basque" cheesecake with wine cherry sauce. Mostly just plain, crustless cheesecake with sour cherries and a hint of alcohol left.

    Channel Bass Inn

    (60 reviews)

    $$

    This place is responsibly priced for the area and is a fine place to stay the night…read more The inn is old and is nothing fancy, but it was clean, quiet, and in a good location. They have a few bicycles, but some are in rough shape. The breakfast was light but delicious. There is plenty of free public parking behind the inn. So park behind them and walk through the back to the front door. The staff is friendly and did a good job cleaning the room and serving. I did not try dinner, but it was packed; I don't know if that indicates quality. But all the tables were full. For the price compared to the other hotels, it's a good choice for a couple. I'm sure you could have kids, but there is nothing on the grounds to keep them entertained. And because of that, if you stay there, you don't get the noise from screaming kids or the frat boys getting wasted next door. It's an excellent option for an overnight stay.

    Review of pre-fixe 5 course dinner…read more A bygone era is alive and well here. I appreciated the service that emphasized decorum and gentleness. The courses were so different; a lot of thought has gone into the menu and prep. The crab bisque was delicious and appropriately sized. I loved the subtle touch of sherry. A smart way to begin the evening. I found the amuse bouche plate that consisted of a single scallop, French onion scone with strawberry preserves, Gruyere cheese, and other foods, to be a bit confusing. The salad plate was top notch, enjoyable. Red snapper, the main course, was right in there. A lovely fillet, placed on a bed of delicate mashed potatoes and fresh vegetable medley, was excellent. The chocolate fig cake dessert looked superb but some of the other chocolate components weren't complementary. The whole dining experience was very relaxing.

    Refuge Inn - hotels - Updated July 2026

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