Great customer service!!!! After taking 2 of my watches to Kay Jewelers for batteries to be…read morereplaced, I had to in turn take these to On The Spot. Not only could Kay not get the watches put back together they actually broke one. Joey at On The Spot replaced the batteries and fixed the one watch Kay's broke. Great service and pricing!!!! I'll be back. Thanks Joey!!!

From the owner: We offer great service on all of your jewelry or watch repair needs. Ring sizing's, New Batteries',…read more Necklace and Bracelet repair On the Spot While you Shop!

I collect watches and it was time to service some of the collection. I found Swiss Caliber online…read moreand inquired about services and cost. I was met with a fast/professional response time. The watch maker that was assigned to me was Steven and he was nothing short of amazing. He understood the inner workings of watches like the back of his hand and his experience showed. I will be referring my friends/family to this establishment for all future watch needs.

From the owner: Specializes in Swiss Timepieces & Fine Jewelry Repairs.read more

Amazing service my watch and ring done in minutes. I have found my jewelry store. I will not go…read moreanywhere else this is the spot for me.

Very fast and efficient service! I went in for an anklet clasp replacement and they immediately…read morefixed it on the spot. Great customer service and they also have a cool selection of jewelry for sale.

I have been unable to meet with the caller. Our schedules are conflicting and she has been out a…read morefew days. I hope to be able to see her on the 2nd of August. Thanks, in advance, Lance.

From the owner: Currently we are in the middle of relocating and we will re-open the first week of June! Thanks and…read moresee you soon!

They repaired both my TAG watches. One they fixed immediately. The other they did in a few days…read morebecause they had to order a part. Great service, great price and nice people. Located in the Kroger.

I texted JP Jewelry to ask the cost of replacing the battery in my Timex Expedition Solar Watch…read more.. I clearly said Solar. When I arrived as expected, with my watch in hand, the smiling lady said $15 as quoted. I wanted to be sure they would install the correct rechargeable battery and only then did she acknowledge my watch was Solar and then confidently said $50. I asked why that wasn't communicated when I had texted and she explained the greater cost was because the replacement battery would last 5-7 years. Oh, so I quickly looked up the Amazon price of the needed battery and it was $13.95. Then she explained that their liability to install a battery in my fine Timex watch demanded an increased price. I thanked her and left. Lesson learned, talk to the vendor and be sure as you can that they understand your needs for the price being quoted. It doesn't seem to matter what you text. Two stars because the lady was very nice.

I could no longer open the clasp on a treasured pendant necklace, and they replaced that clasp with…read morepretty magnets that they soldered onto the chain. I am very happy

I recently visited Dillon's jewelry store and had a fantastic experience! The staff was incredibly…read moreknowledgeable and friendly. I highly recommend Dylan's for anyone looking for unique jewelry and excellent customer service!

Omg READ the reviews. These people are not cheap or NICE. Came in to get an idea of repairing a…read moregold bracelet. It needed a new clasp. 14k gold lobster claw $265. Not a new bracelet, a new clasp. And the 2 jewelers that were doing the repairs must have thought they were Brain Surgeon's or something. They couldn't have been ruder. They obviously thought it was above them to get me a quote. One said we're really busy right now. You should come back. I drove there, walked all the way to the store and they wanted me to come back. . All the time remarking how the owners should be there when their supposed to be, so they didn't have to deal with this. Do yourself a favor . If it needs to be repaired, just throw it away and buy a new one. It will save your sanity.

I mistakenly lost my receipt and box. Thankfully I had my ID and I knew everything about my pickup…read more Both gentlemen were helpful and quickly found my order. Th ring they sized was absolutely perfect ! I feel it was a bit pricey about $89.00 but the customer service was nice both times I went in so it wasn't as painful to pay the amount. The ring looks beautiful ! Thank you