So my name necklace , the clasp was broken. It had essentially worn out. I found this place on yelp…read moreand droopier but. The lady behind the counter was so nice. They said it would be ready tomorrow or if today she would call. I left it anticipating to grab my necklace before I headed to the airport. In less than 30 minutes I got a call. The lady stated "he just went ahead and did it since you are from out of town" how wonderful. The setting was professional. And the jewelry through out the store was delightful and make be want to look at jewelry, and I am not really into jewelry in that way, but it is just so pretty. Very professional. I do not think they over charged either, 15 bucks to fix my clasp. If in the are ever again this will be my go to place for my jewelry needs! As it seems to be ran by honest hood people.

I went to get a ring resized and they refused to do it saying the stones would pop out if the ring…read morewas sized down. They told me not to take it to another jeweler that no one would be able to do it and my ring would be ruined forever. I took it to another jeweler that was able to size the ring down perfectly with no complications or concerns. Ended up with great results

They honered the warranty. No squabbles. Swapped out for better one. Good on prices. No really…read morenocomplaints.

They installed a 1 TB SSD and 16 Gb of ram in my old computer. MS had said that it could not be…read moreupgraded to Windows 11, but they found a way to do it. very happy with their service and will use them again.

I've bought a number of Mac products from these guys over the years for our non-profit…read moreorganization. I am so glad they are in our city and have been a HUGE help in answering questions and making sure I purchased the right product. Also, I've taken older Mac products to them and they have helped us get them fixed up and back running well

I purchased an Apple Watch on 24 Jul. I was instructed that in order for it to function at its…read moremaximum I needed to put a duplicate of my IPhone on the watch. The employee there did that data transfer. Not computer savvy - I'm 78 - I could only watch and try to understand the process. About five days later I was the victim of Identity theft. They got into everything I had in my financial world using the id and passwords on my phone. When Apple Support called me to ask if I had TWO Phones, I said no. But the lady said their systems showed two phones with one being controlled by some Russian guy. Realizing I had been scammed, I took the phone back to Graphicom to ask for my money back. They refused. They refused because I didn't have the flimsy 26 cent cardboard display box it came in. In my past every vendor would take the product back but charge a re-stocking fee. I was expecting this and anticipated that charge. However, they absolutely refused because I didn't have the display box. When I protested, what could easily be confused with Dumbledore from Harry Potter came around the desk to hover over me in an attempt to intimidate me. Didn't work but they refused to take the watch back and refund my money. Easily this is their method not to accommodate customers. I'm guessing this happens alot so they are prepared how not to give refunds. When I asked for assistance in at least helping me sell the watch, they laughed and showed me the door. While I cannot accuse these guys of being complicit or inept in the ID theft through their functions of duplicating my personal data, I have no proof, it was amazingly coincidental since I don't use FB, Instagram, Tiktok, etc. Furthermore, these guys are as far from a customer centric vendor as you can get. My impression is their MO is - get the money and get them out the door and hope they don't come back. Buy your Apple watches from your cell phone carrier. These guys are crap. .

I have used John Paul's multiple times for ring cleaning, for the fixing of the prongs on my…read morewedding ring, and once for a replacement diamond in wedding ring when it fell out. They always do excellent work, and their prices are very reasonable. Now that I no longer live in GA, I have many times wished I could send my ring to him when it needs maintenance. Highly recommend.

Couldn't find the John Paul Jewelers on my Maps nor my car's GPS. I was going to get my watch band…read more and battery changed.

I had three (3) leather sofa seat cushions repaired by saving the leather wearing surfaces…read more(envelops with padding and foam shaped pillows) and having PV & L replace the stained, smelly and torn under covers (damned cats). They did an excellent job, meaning the cushions fit like new or better, do not smell like cat urine at all and at a fair and reasonable price. Mario is a fair, reasonable and honest businessman. I will use him again and again.

Just had my son's BMW interior restored and sunshade replaced by Mario. They did an awesome job…read more Quick, professional, friendly and fair prices. Highly recommend

Great, reliable, quality, quick and professional! Heavily recommend this great place of business!read more

I would not tell anyone to come here for any thing. I came in with a water damaged iphone they…read moretold me it'll be ready in 24 hours. I gave them the phone on a Wednesday and the phone still wasn't ready on Friday no one called me for any updates or anything I had to call them just for them to say it still wasn't ready. I came in to see what the phone was looking like it still wasn't fixed they had my tab at 240 my thing is why not have a price in the store of how much something is going to cost instead you all want to wait until its fixed or what not you don't know what people pockets are looking like .so after that I came in I told him he could keep the phone and could he just give me my $50 back he said no and after I told him I had to leave for my flight he said you didn't tell me you had to go anywhere why would I have to tell you if you said it'll be done in 24 hours . his attitude is nasty asf and on other reviews he's known for having pieces missing off of anything he fix just so you can come back and spend more money if I could give 0 stars for this business I would .

Great service, selection is unique and speedy service. Very clean. Prices are super affordable!read more

Taiye is really awesome, and the work is so well done! He really listens when you have any issues…read morewith exact fit during a more complex alteration process. The timeliness and organization can cause some issues for clients and I'm sure extra crunch-time work on the tailors' part too. I had to make several visits, and I'm from out of town, to get told the item was not ready or it had to be altered more for a better fit. But I was so pleased with the outcome of the dress itself! Just make sure to plan ahead of when you need the item, and I'd suggest giving them a call to see if items are ready before driving up! Thank you for excellent work and dedication!

Taiye does amazing work! He listened to our concerns and wants and made it all come to life! I had…read moremy wedding dress altered, bustled and taken out at the waist. I was worried about the waist being taken out, but it turned out amazing! He is one of the sweetest souls I ever met! Thank you so much Taiye! Also, sewing is hard work, I was expecting it to be more expensive and it was reasonably and fairly priced!