EXPENSIVE TRAP - we moved here from out of state not knowing the area well and found this townhouse…read morerental community that seemed to fit our needs space wise and location wise. The units looked nice and were shown as "luxury rentals". I can attest that this community is anything but luxury! From loud neighbors throwing parties at 3am, huge palmetto roaches everywhere in the units, broken glass and dog poop on the sidewalks for weeks with no cleanup, the pool area overflowing with trash, broken umbrellas, and HUMAN FECES in the pool, no staffed maintenance personnel- just random on call "employees", and AC units constantly breaking down you would think you were renting in a section 8 community not one that costs between 2-3k a month! Do your homework and look elsewhere if you are looking for a luxury rental. Oh, and now they are trying to sell them for 600k+ a unit ?!? Don't say I didn't warn you.

Can't say enough good things about this place. I've lived in Michigan, Texas and now Florida. I've…read morerented, owned my home and rent it again and have never had the experience that I've had working with a professional and such an upstanding group. Debbie has been amazing, she is so friendly and just an all around great person to work with. She gets customer service. Congratulations on a job well done here at Back Bay.

This review is for Realtor Bonnie Schultheis, who works at Century 21 Beggins, Madeira Beach…read moreoffice. Simply put, Bonnie delivers!! After only 2 days, she found us a condo which met our exact specifications and Bonnie was instrumental in helping us purchase it at a rock-bottom price. Several years later, we listed the now-remodeled condo with Bonnie. She wrote a property description targeted to the ideal buyer and promoted it accordingly. We had an offer after being listed for just 6 days and sold the condo for an excellent price. These fantastic results do not happen by accident. Bonnie is a professional! She is hard working and has excellent interpersonal skills. Bonnie's professional experience helps clients easily navigate through any sticky issues that crop up during the process. All in all, Bonnie is the best!

Super people at Century 21. All hard working people who can sell your home quickly.read more

I have worked with David Weiss for 15 years, he is always looking out for my best interest and have…read morebeen extremely happy with his service.

I rented from Tourtelot Property Management for 10 years...without issue. I even used my own money…read moreto pay for new kitchen flooring, new toilet plumbing, etc in the unit. After Rick Bartley passed away, Bill Tourtelot started "taking control". Unfortunately, he has no clue what he is doing! He is a very elderly man who doesn't realize that real estate laws in Florida have changed. For the first time in the decade that we live at the apartment, Hurricane Helene caused flooding. Instead of calling a water mediation company, Bill Tourtelot had my husband take out all of the water from the carpeting. This took FIVE days to do. Then, Bill calls me and tells me to meet him at the apartment. When we arrived, he termed our lease and left us less than 10 days to move out. He left us homeless after a disaster, and violated Florida law. He was not legally allowed to term our lease. That was up to us to do under Florida law. When my husband stated that he just spent 5 days sucking out all of the water, Bill Tourtelot's response was "well, you didn't do a good enough job". When I turned in the keys to him, he didn't want to turn over the 2 checks in his hand (security deposit and my previous month's rent). I had to rip them from his greedy little paws! When I informed him of his illegal act, he argued that he had the "best lawyer in the State" and that his "lease is iron-clad". I laughed. His lease is illegal and violates Florida Statute for Landlord/Tenant law. Because of his illegal action, We were homeless for more than 6 weeks, and are now paying $1100 more a month in rent. What is funny, is that he actually thinks someone is going to pay $1600 a month in rent for a 750 square foot units that floods. Also, the property that they are "managing", the owner passed away, and the daughter is now the owner. Unfortunately for her, she has failed to declare that with the Property Appraiser's office. Stay far away from Tourtelot!

This is to update my original post. Several items in our…read morerented condo needed to be addressed. (broken chairs, refrigerator door, plugs not working, etc...) I sent an email each morning with my concerns. Apparently, the email was NOT read by the "powers that be" and I was using the wrong email address. Therefore, I was not getting a response. I was finally contacted by Amanda, a representative for Plumlee. The items in the condo were not fixed during our stay, but they were able to get the AC working when it went out. Amanda was pleasant and informative.

This was the third year we have rented from Plumlee. The staff is excellent and very accommodating…read morewith any issues. I do feel that the beds should be decent with the price we are paying. All three bedrooms in our unit need new beds and were told it was out of there hands and up to the owners. The oven took over an hour to get to temperature and both showers had no water pressure and didn't drain properly. Aside from that the view and location are unbeatable but wish some upgrades would be done.

The apartments themselves are fine, but the management and maintenance staff are completely…read moreincompetent and unprofessional and the management by Rose is so poorly done. I'll list just a few ways, and the worst one is last. It took THREE separate requests to get our dishwasher fixed, and every time we were told we didn't submit the request right. Maintenance tells you one thing, the office denies it, and then they act like you're the problem. It's the way they talk to you that is so disrespectful. We were threatened with a $50 fee for leaving a Roomba outside our door for a day to dry. A maintenance worker made inappropriate comments about a female resident "smelling good" and wanting to be around her, which is creepy and unacceptable. They either don't understand their own lease or choose to ignore it. They repeatedly tried to tell us we had to report a service animal when the lease clearly says otherwise. They also recently switched their water supplier, which over tripled our bill. And then they lied about the way that the amount was calculated in the past. I don't know why they would choose a company that currently has multiple lawsuits over price gouging their customers. The final situation was beyond unacceptable. While dealing with a missing pet, a maintenance worker told us he would throw our poster away, then came to our apartment, raised his voice, and refused to leave when asked multiple times and only left when I pulled out my phone to record him . Management blindly believed him without questioning anything, called the police on us, and had us trespassed from the leasing office based entirely on his version of events. This maintenance worker tried to tell the staff my boyfriend was aggressive, meanwhile the actual truth is my boyfriend wasn't even outside. The worker was yelling at me and not leaving despite me asking multiple times for him to stop talking to me and just leave us alone. But yeah, my boyfriend who wasn't even present is the aggressor. They even told police there were "previous aggressive incidents," which is completely false. The fact they call my boyfriend aggressive for saying the word "fuck", but don't consider their own maintenance worker aggressive for coming to my home and yelling at me and not leaving is insane. I've never experienced anything like this. And they refused to even acknowledge that this incident happened with me. Just know if you live here, the maintenance workers are allowed to be aggressive and far 0 repercussions or even be questioned. And now that they know they can get away with it I'm sure that they will be motivated to be inappropriate with other residents. I strongly encourage anyone, single female especially, do not consider this place if you value feeling safe in your home. At best, this place is disorganized and poorly run. At worst, they lie, gaslight residents, and take zero accountability, and actively put their residence in harms way by hiring aggressive maintenance workers. You are treated like you're in the wrong no matter what. Would not recommend. If you do decide to live here, please be aware of the maintenance worker who is pictured here. He will be aggressive towards you for no reason, and then lie about it, and the leasing staff will take his side while at the same time refusing to speak one word about it with us or take our phone calls. We will never make a maintenance request as long as we live here again at fear of this guy being in our home. Ill be posting him in all the local Facebook and other social media groups, and I'm interested to see what other people's experiences are because I know I can't be the only one.

Total bs. They paid residents to give 5 stars and now they are doing site visits and raising rent…read more$300 in turn. The payment they gave was a 10-gift card. Just so they could get the reviews so they can raise the rent. The place is dated. Windows shit you have to prop them up. The coating they spray on the showers tubs is not pretty and it creates a lot of mold. Cheap sinks. Kitchen sink you can't even put a pot in it because its like 6" deep! Good points sure they are but charging this much for the water being turned off all the time. Every other outlet working in the house. Poor quality internet due to old wiring. Some units water gushes some they dribble. They won't fix it. Not sure if they can. Washer and dryers from the 90s. Seriously. Before this new management bought the place it was a really good place to live. The homeless population is increasing.

Management used to be good and have a caring attitude, it's now turned into a weird standoff ish…read morevibe. It's almost like you feel like the burden asking them basic questions, like some of the stuff I've experienced in the just the last month. For example they randomly deactivated my key fob so I couldn't get into my apartment one day :) even tho I've never missed rent once. They also switched my call box number so I couldn't get in that way either. When I brought this up to them not once did they say sorry, they fixed it which was great but seemed pissed off that I'm even asking them to fix there mess up. My bad I guess lol, then today my car got hit and ran in the parking lot so I assumed oh I'll go ask to see the cameras and that'll give me an answer. They have no cameras except for there workout rooms and the pool. So no luck there for me either. It's just disappointing paying 2k+ for a 1 bed and we can't even get cameras in the parking lots for safety measures, just kinda crazy for 2026 imo

Hurricane recovery construction has exposed tenants on Levels 2-4 to toxic fumes that are causing…read moreresidents to get sick. There was zero notice of the chemicals being used by the apartment, and still nothing is being done to alert tenants that their health and safety are at risk. For reference, the exposure in the air on level 4 units specifically is more than double what's considered extremely high risk. Fire fighters coming in to address the issue are quoted as feeling unsafe without entering without a hazmat suit...and yet Cortland management is fine just letting residents stay there with no clue that's going on. Prospective residents: do not sign here if you have any regard for your health. Current residents: contact counsel immediately. There's at least a class action lawsuit at play but individuals can claim compensation as well. Management: your careers are finished.

After putting down the security deposit and first month rent 47 days before moving in, property…read moremanager Krista Kosier told me she did not have enough time to get the unit cleaned! There was rotting food in refrigerator, the floors were dirty, hair in the shower drains, various medications, and general funk!! Back against the wall I did the cleaning. Fast forward, 10 days before my lease year was ending I went to the office to renew and was told I was now on a month by month for about 6 months. I found another place after 4 months of searching and gave notice 20 days before moving. Cleaned the place too to bottom. Krista Kosier refused to give my security deposit back stating I did not give 30 day notice and place was Very Dirty! WARNING: NEVER RENT FROM THIS SHADY SHODDY PLACE!

Krista has been helping me for years with my property in Largo!…read more Living so far away in Austin, Texas, it can be difficult when issues arise and knowing I have someone there in my corner is so reassuring. Krista has helped me place tenants, find a roofer, answer questions on the market competitiveness and any issues or concerns I may have. She is always knowledgeable, helpful and sweet. :)