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    Regency Center

    3.0 (2 reviews)
    Open Open 24 hours

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    1 year ago

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    6 years ago

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    Prorehab Louisville- Fern Creek

    Prorehab Louisville- Fern Creek

    4.5
    (2 reviews)
    5.0 mi

    Greetings from Fern Creek! I worked with Drew after…read moresuffering a partial tear to my rotator cuff on my dominant side. I highly recommend this company & this location! No one likes physical therapy (PT) but Drew and Dan make it fun and I found myself looking forward to my PT sessions. When you first walk in you are greeted by Shawna who is very nice, welcoming, knowledgeable about your individual coverages and is extremely organized. The reception area is extremely clean and welcoming. Once you go through the doorway into the PT area you will be immediately welcomed by Drew and Dan or maybe one of the assistants or graduate interns. The PT area is also extremely clean and welcoming. There is hand sanitizer everywhere and Drew and Dan sanitize after working with each client. The restroom is also well lit and extremely clean. I attended PT three times a week for about two months and started noticing a reduction of pain almost immediately and after each session the pain decreased as my strength and agility increased. The exercises chosen for me where never painful and always just the right amount of push for my body at the time. I was also coached on form and technique so as to maximize the affects of my therapy. I absolutely loved working with Drew (the PT), Marco (the grad student) and Tyler (the assistant) they are so knowledgeable, fun and entertaining plus the music or TV shows were always on point. In all of my sessions (about 24ish) I was never disgruntled by the music or what was on TV. I also loved that I could talk TV, movies or sports with Drew as he watched the same shows and had the same love of comedy and action style movies. If you need physical therapy, I highly recommend this company and this location! And remember physical therapy is there to get your body back to 100. If you have a knee that hurts or a shoulder that is always sore in the summer. Go to ProRehab, they do free assessment and will either help or send you in the right direction. I have a knee that needs to be strengthened and will be going back when I have so more time at home. With regard to my shoulder, I am feeling great and was just released back to full job duties. I could not be happier regarding my rehabilitation success!

    I'm giving ProRehab 4 stars overall. The biggest reason it isn't a 5 star review comes down to the…read moreparking situation and the therapist to patient ratio during appointments. I come here for pelvic floor therapy, and in a relatively short amount of time it has completely changed my life for the better. The improvement I've experienced has been incredible, and I genuinely look forward to seeing how much more progress I can make. My therapist is knowledgeable, encouraging, and does an excellent job managing her patients. That said, one challenge is that therapists often have to split their time between multiple patients in different areas of the clinic. While my therapist does a great job balancing everything, I'm used to a more one on one therapy environment where the therapist is present throughout the entire session, watching each rep and making corrections as needed. At times, it can feel like there simply aren't enough hands for the number of patients being treated. The other drawback is the parking situation. As someone with mobility challenges, I wish there were more accessible parking options closer to the building. If you don't arrive early enough to get one of the spots directly in front, you may have to park in the larger lot and walk farther to the entrance. It may not seem like much to some people, but for individuals attending therapy because of physical limitations, that extra distance can be significant. Despite those concerns, the quality of care I've received has been outstanding. The progress I've made through pelvic floor therapy has had a meaningful impact on my daily life, and I'm grateful for the support and expertise of the staff. If accessibility and staffing improvements were made, this would easily be a 5 star experience for me.

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    Frazier Rehab Institute

    Frazier Rehab Institute

    1.3
    (3 reviews)
    7.5 mi

    The rehab facility is very good. However, they didn't check to see if I was covered for insurance -…read moreand I was not. And I can leave a message once a week, with the billing department and they never call back. Not once! They also have never responded to 2 financial aid forms I have filed over 6 months ago. So do you really want to go here?

    I came here for physical therapy after the UofL sports med doctor recommended this facility…read more I was told to pay upfront after they ran the insurance adjustment. Total bill was around $420 for the first visit, and and I had to pay 186. I thought it was outrageous but I was like fine I'll go see a physical therapist since my back has been in chronic pain. After the first visit, I never went back because they want me in there twice a week and I don't have the money and it didn't fix the problem. One month later, I received another bill from Frazier rehab and this time, the bill says 697. And I am responsible for additional 220. I'm like wtf, I thought 186 was the price that I only need to pay. It is freaking ridiculous how much they charge for one hour of physical therapy here. It's basically a legal robbery. I will not recommend anyone to visit Frazier rehab and its other locations, or even the whole organization. The pricing is ridiculous and no one could afford paying several hundred for one hour of physical therapy, with or without insurance!! Do not go to Frazier institution or Frazier rehab because they will rob you. But of course if you have low to moderate income and able to receive financial assistance, then I guess you don't have to worry about paying the tab.

    Regency Center - rehabilitation_center - Updated June 2026

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