There is an old saying that well begun is half done. That is pretty much where he leaves it once…read morethey get you in the door and get that first hopeful review.

I am expressing my deep disappointment and dissatisfaction regarding the treatment I received…read moreduring my recent visit to Maplewood Dental. Specifically, I am troubled by their refusal to perform my scheduled routine preventive cleaning simply because I declined a comprehensive set of X- rays. For the past three years, I have been a loyal and consistent patient at this practice, adhering faithfully to a routine schedule of visiting twice per year for hygiene appointments. Throughout this entire period, I have maintained excellent oral hygiene, and I have never presented with chronic dental conditions, symptomatic distress, or active concerns. During my recent appointment, I clearly explained to the dentist and clinical staff that I was paying completely out of pocket for my visit. I explicitly noted that I was experiencing zero pain, discomfort, or symptoms, nor did I have any underlying dental concerns that would clinically necessitate immediate X-ray imaging. Given my financial constraints and lack of symptoms, I requested to proceed solely with the routine preventive hygiene cleaning--a service I was fully prepared to pay for. "Refusing standard preventive cleaning for an established, asymptomatic patient who is paying out of pocket--solely based on an unyielding X-ray requirement--places administrative protocol over reasonable patient-centered care." I was shocked when I was informed that the practice would outright refuse to clean my teeth unless I consented to and paid for the comprehensive X-ray panel. While I understand and respect that diagnostic imaging is a valuable clinical tool, refusing standard preventive maintenance to an established patient with a clear history and no active complaints feels less like personalized healthcare and more like an inflexible operational mandate. Informed consent inherently includes the patient's right to decline specific diagnostic procedures, particularly when paying out of pocket and presenting without symptoms. Because preventive cleanings are fundamental to maintaining oral health and preventing future issues,denying this basic service creates an unnecessary barrier to care for patients seeking to manage their out-of-pocket expenses responsibly. As a result of this experience, I feel that my loyalty as an established patient was dismissed, and my financial and clinical choices were disregarded.

I thought everyone was really great and both the Dover and seaford offices. I had Dr Tidwell. He…read moresang me a little song while pulling it which actually really helped with my anxiety! The nurse I had today was awesome too!

Dr. Panckow was a real pro at removing two cracked molars and making the appropriate implants…read more However, the front office was another story. I had a billing issue that was eventually resolved amicably. The other thing was that I met a friend and his wife in the waiting room. We soon realized his wife and I both had 8:00 appointments with Dr. P. She was called in at 8AM. I was called in at 8:20. One assistant denied that a double booking had occurred. She waved a USB cable at me and said I was called in late because of an "equipment shortage". When I checked out a front desk rep also denied a double booking until I gave her the name of the other 8:00 patient. She belatedly fessed up to the double booking. The ironic thing was that when I left the previous appointment (where there was no waiting) the front desk sold me on the 8:00 time for the next appointment on the premise that there would be no waiting. A good place for dental care but take something to read when you go.

I have never been treated so rudely on the phone in my life as I was this morning…read more You call at 7:30 AM because you're in a great deal of pain and distress in the first place, and then it's doubly traumatizing because you're asking for sedation dentistry, and then who ever answered the phone over there SCREAMED at me that they do NOT do sedation dentistry when the WEBSITE SPECIFICALLY SAYS THEY OFFER SEDATION DENTISTRY. Not an apology in her voice, not a nice tone at all ... I can't imagine what goes on over there if this is how they answer the phone.

We really like Dr. Kuon! He explains everything and is very kind. He replaced a filling that was…read moreremoved prematurely at the UMMC School of Dentistry. He is also repairing a fractured tooth and I will get my permanent crown in a few weeks. Every staff member, except one person, has been incredible.

I have been seeing Dr Kuon for at least 5 years, and have been very pleased! He is kind, personable…read moreand most importantly an excellent dentist! This practice isn't inexpensive, but they provide state of the art dental care.

Great experience -- I made an appointment with Dr Kuon after another dentist repeatedly screwed up…read morea bridge I needed. The office is clean and comfortable, the staff is friendly, and Dr Kuon is patient and explains what he's doing very clearly. Happy to recommend him

Best dental service for all your needs! Staff is awesome and atmosphere is great! They treat us…read morelike family and even took special care when I was recovering from cancer! Lewes Dental is truly a 5 star group!!!!

I just came from Lewes Dental and it was one of the better cleanings and exams I've gotten in a…read morelong time. My hygienist Shannon was delightful and Dr.Tananis gave me a thorough exam. I've been coming to them for a few years now since I relocate to the area. The only complaint I have is the overkill of text messages that I receive from them prior to the appointment and after as well.

Great service nice people exceptionally clean . The ladies at the reception desk were very helpful…read more Got me checked in and checked out no problems. Got my next appointment done

All about money. Dr spent 4 minutes in room . Did not even have a small tooth paste as I've always…read morehave gotten

Very skilled oral surgeon, excellent staff. Needed a tooth extracted, and I was very apprehensive…read moreas it was a first time event for me. Zero pain and only took a few moments.

Dr. Bruce Fisher and his staff are TERRIFIC. I had no appointment, but was in tremendous pain with…read morea broken tooth. They opened their schedule and saw me immediately. Dr. Fisher removed my tooth and he and his staff were all very professional. And Sinatra on the radio was a bonus! Thank you all very much!!