I purchased a cross-country ski set online. Larry was so nice about answering my inquiries about…read morehow to get it properly set up.

Seasonable selection of sports/outdoor gear is good. Staff are helpful, honest, and knowledgable.read more

Great (almost) customer service! Left a short-notice Saturday afternoon message requesting…read morescheduling an appointment to rent snowshoes for Sunday morning and they were kind enough to call back to let me know they don't rent snowshoes so we could make other plans. (Sidenote: don't believe everything the internet tells you... like who rents snowshoes!) The callback was very considerate and, should I ever need XC ski rentals in the area I'll be calling Podunks again. :)

Terrible. Sold me a cross-country ski set and the skiis started falling apart in less than 2 years…read more Brought them back and he said there was nothing he could do. Not only that, they were the wrong size--about 6" too short which made them sluggish.

I rode a new to me e-bike to the shop, to get some: diagnostics on it, get a mirror and have it…read moremounted on it, buy a water caddy and have it mounted on it and get some questions specific to e-bikes answered. They did also this and answered a bike frame fit question that I have never managed to get a correct answer to. The visit was a win and worth the shop labor and time. I will go back to the Cayuga Ski and Cyclery.

A bike shop that wouldn't even let me bring my bike inside? The staff here is really something.read more

$120 for rinky-dink Mountain really!? Even if the lodge was updated, even if there was more…read morevertical, it still wouldn't be worth $120. Not only that it says on the website $59 on Tuesdays, but not on a holiday. Presidents' Day is a one day holiday, so how's the whole week a holiday season. I don't care if schools are off they should not be reneging on their promises of $59 day pass passes. We came expecting to pay that price. I complained to at least three people. Nobody offered me any recourse. Not only that they've gone cashless which excludes people who don't have credit cards. Plus, you can only buy tickets online so there's no way around to even talk to. They have some guys wandering around a jackets that can help you process their overpriced tickets, but no booth no manager no nothing. It's icy, crappy and I'm not coming back ever. I'd rather ski somewhere else if I'm gonna pay this kind of money. If you're gonna ski a small central to Western New York mountain; keep heading west to the skiing over by Buffalo the snow but better anyway.

Last semester (or was it two semesters ago?), I visited Greek Peak for my first-ever skiing…read moreadventure, accompanied by my friend who has been skiing since childhood. As a complete beginner, I was a bit of a physical hazard on the slopes - picture me sliding down the hill in sheer terror (stopped in the middle and had a panic attack), sometimes sitting (laying is more accurate) in the snow, utterly immobilized by my unwieldy penguin-like flippers. Despite my less-than-graceful attempts, I miraculously managed to avoid any serious collisions. Though I'm obviously not ready to tackle the intimidating black diamond runs (seriously scary), I genuinely enjoyed my time at Greek Peak. From the get-go, Greek Peak made a positive impression. The resort itself is beautiful, with stunning snow-covered landscapes and a well-maintained facility. The staff were incredibly friendly and patient, offering help when I was stuck in between a crevice :,) Perhaps any mountain resort would do the same but it was fun and everything went smoothly!

Eastern mt Sports orderd a men's jacket it came as a women's with the zipper on the wrong side…read more They argued that is was correct. Sent it back and they have not given me a refund after 3 weeks. Dont do business with these guys.

If you are dressed app to be outside, being outside is a joy!…read moreLove their socks, shoes, pants, shirts, winter coats, etc Staff is patient, kind and wonderful! And you get discounts!

There was wayyy too much stuff for the space and it ended up feeling very claustrophobic in here…read moreand unorganized. I was stepping over stuff on the floor and brushing against hanging clothes. A lot of the clothes were also in bags, and I'm not sure how people would know what they're looking at without fully unwrapping them which seemed impossible in the space. It ended up feeling really junky and I got out of here as soon as possible. It would work for them if they cleaned up a ton, displayed their clothes differently, and put away about half of the stuff out.

If I could give this less than 1 star....went in browsing and at first was greeted by owner. My son…read morefound a north face zip that he liked and wanted to try on. Owner pointed out it was a women's item (which at first as being helpful) and when we asked if there was a mens version and he said no and then a bizarre interaction ensued. Basically the owner got AGGRESIVE insisting that MEN don't buy WOMENS clothes (um, what) also it's a black zip up so...zip it. His ridicule of my 16 year old escalated and as we decided to leave and not give any $$$ to this man (who started out cranky but legit is mentally unwell and possibly dangerous), he started approaching us to the point that I put myself between him and my daughter. We felt threatened and unsafe and needless to say wouldn't return if our lives depended on it. How this biz is still open is an utter shock. Clearly Ithaca isn't the community I thought it was to allow this place to stick around.

Steve is a wizard! I was riding along the rail trail and all of a sudden, my cassette was loose and…read morebottom bracket vibrating. I emailed Steve and he took a look the next day and fixed everything free of charge. Now that's service. Old Goat Gear Exchange is a quaint shop right off the commons that sells new and used bikes and all the outdoor gear you could ever need! They also sell used items (for great deals) on consignment. Steve gets to know his customers, and when I walk in, he greets me by name with a smile on his face. Quarantine got you down? Old Goat still has bikes, despite the nationwide shortage. I've never felt more welcome at a local bike shop than at Old Goat Gear Exchange and will continue to bring my bikes in for service. I will likely purchase some other doodads to support a great resource in our community.

Wow, I can't believe I'm the first one to write a review for this store. This store sells used &…read morenew outdoor gears and the staff here are very friendly and helpful. I've bought snowboots (used), gaiter (used), ski poles (used), and other things here. Reasonably priced! I love it! When you fail finding gears you need at ReUse Center, this is the place to check. Definitely consider stopping by before buying anything new from box stores like EMS. If you really need new stuff, you can also check the outdoor store on Commons .. keep your money working for the local economy!