First off, the facilities/pool itself are a 5, hands down. The water is clear and clean (despite some understandable hair and debris in an outdoor pool that doesn't have a bathing cap requirement for people with long hair) and the shower room is among the cleanest DCR facilities I've used. Plus, the setting is just great: it gets sun all day, the scenery is appealing, and it's very close to the Chestnut Hill Reservoir, which is among my favorite places in Boston.
However, as a former aquatics professional, I have to say that the pool could be run better. Here are several suggestions for the DCR, pool management, and staff:
1. Open 1 hour earlier -- I appreciate that this facility rotates their lifeguards regularly, but the rotations seem awfully fast, and I can't help but notice that every time I'm there there are at least 2-3 lifeguards sitting in the office at any given time. I think the lifeguard rotations could be timed out less liberally to create more operating time without increasing cost or unduly burdening the lifeguard staff's attention to scanning and safety.
Also, the operating times listed here are incorrect. The pool is open from 11:15-6:45.
2. Use the extended time to offer 90 minutes per day of designated lap swim time -- This pool is GREAT for laps, but because the pool is not programmed at all, swimming laps here creates myriad safety issues.
Some swimmers will swim vertically while others swim horizontally at the same time. Some lap swimmers zig-zag all over the pool. Others enter the pool in an area where someone is already swimming and swim directly at them. Others just stand in the middle of an area where someone is already swimming or hang out on the walls chatting in a space that is clearly being used for laps.
Then there's the issue of kids playing in the pool while adults are swimming laps. They're kids, so they play games like Marco Polo (a game that requires you to have your eyes closed) and generally roam about the pool. Parents with kids are no better -- I often am interrupted from my swim because a pair of adults and their small baby or child are suddenly just standing in the area where I've been swimming for 15-20 minutes. It's clear that the patrons here simply don't understand how to use pool space safely.
And there is PLENTY of space in the 11:15-12:30 time slot when the lap swimmers use the pool, but due to a lack of structure from the management and lifeguards, safety becomes an issue for swimmers, children, and families alike. I don't want to be injured doing my workout and I certainly don't want to injure another person or a child. It shouldn't be up to the patrons of the pool to self-police how the pool space is used.
3. Designate an on-foot lifeguard to educate pool patrons about pool etiquette and safety -- Toward the above point, not enough is done to help people understand how to share the pool safely. As I said before, there is plenty of space in this pool in the morning for lap swimmers to get a workout in, but there needs to be a lifeguard on foot, patrolling the pool, instructing patrons on how to share the space. The lifeguards have the authority, and it should be incumbent upon them to use that authority to create a safe swimming environment for everyone. Given that there is usually not more than a dozen or so people using the pool at this time, the ratios should work out that you could have one elevated lifeguard in the deep section and one lifeguard on foot in the shallow section.
When the pool is very crowded, as it is generally from 1pm on, this is probably not feasible without substantially increasing the operating costs, but I don't think it's too much to ask during times when the pool is not crowded, which is generally when those of us who swim laps come to the pool.
Otherwise, if your expectations are not unreasonable for this free pool, you'll have a good time. It's a great way to cool off on a hot day, a decent reading spot when it's not too loud, and has the potential to be an excellent lap pool for casual or competitive swimmers of all ages. read more